Caring and competent doctor. Very detailed and experienced…read morephysician. The small office is so unique and attentive to each patient. Calls back always received. Office hours are limited but easy to work with

My first visit with Dr. Lieber was very positive, however, each of my subsequent visits were not…read morethorough and very rushed. She will not write longer than a 3-month prescription for long-term maintenance medicine and requires lots of erroneous visits (to get more $). She says "insurance requires it", but it absolutely doesn't! The office staff is the absolute worst! They file insurance claims late, fail to bill patients for services and then make harassing calls for payment over the phone. They are very unfriendly - from the closed window in the waiting room to scheduling the next appt. Upon finding another Dr, I found out 3 people I know had the exact same issue with Dr Lieber and staff and had also moved to another Dr. I only wish I had known that before I changed to this practice.

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

Unfortunately, I had a physical and after that, I fell through the cracks in their process. I…read morecalled after 2 weeks after hearing nothing back and then received a call back after 3 week. I was told that I had a severe heart value issue as well as very high a1c level and that I needed to see a cardiologist right away (they did offer to redo the tests). Fast forward - I sent my results to another Dr who immediately sent it on to a cardiologist who said the heart results were fine, just misread. I redid my blood tests elsewhere and my air level was normal. I did pay for my physical when I left the office the same day but somehow I received an invoice for something after 6 months. In summary, Dr. might be good - wasn't for me. Process isn't good. I obviously did not return.

I wanted to add to my first 5/5 review and say that I've continued to love it here…read more Last week they were able to answer my question quickly and I wanted to thank the evening Friday staff Hannah and Emma, and Dr. Hannah, for their exceptional and fast care Thank you all!

My family and I have been going to PrimaCare for a number of years Dr Fatima is very good and I…read morerecommend her for personal and family needs.

I have been a patient of Dr Woods for many years. She has always patiently listened to my concerns…read moreand thoroughly addressed them. This includes preventative & diagnostic testing, referrals to specialists, prescription refills and completion of medical documentation. I trust her and have no complaints. As far as scheduling appointments, pay attention to the message indicating operating/lunch hours and realize there are peak times that they will be busy (Monday mornings, flu season, etc...).

I've been going to AIA for 3 years. Despina is awesome! She advises, educates and is very kind with…read moreher recommendations. She takes really good care of me. The rest of the staff has always been courteous and helpful. Every year when Medicare tries to get me to switch, I stay with AIA. Very good place for medical care. They've seen me on short notice a couple times and have a very good scheduling system. I've never experienced "attitude" from any of the employees and as an adult, I appreciate the mutual respect and expectations for common courtesy on both sides. It isn't a widget factory. Sometimes things happen to cause a bit of delay. The care I receive there consistently is first rate! Very thankful for the whole team there.

I came in today with my Father. We saw P.A. DeSpina. Wow. Although things looked busy DeSpina was…read morepatient and took time to explain things to my Dad,in very normal terms. Kendra, the assistant was happy and reassuring and we were able to do blood work at this location. I also witnessed one of the office staff taking some time to help an elderly patient with her paperwork, going so far as to come to waiting area to help. What a great staff all the way around. Very happy with the care and help we received.

Dr. Oppong is a really good doctor! I've been going to him for over a year and have seen him for…read moreseveral issues. I have absolute confidence in him and his staff! I highly recommend him!

Please, please if you care about your family, Do not come to this office. This office is constantly…read moreout of sorts. They continuously schedule appointments on weekends and then move them to another day without calling you to say they got it wrong. The office staff is extremely neglectful to patient concerns and worries. Always rude when they give you a referral, 90% of the doctors on the list are retired or the offices are closed. when I told them about the list the main office lady who answers the phones laughed about it and ignored my needs for a doctor. When my family mentions our concerns, dr.oppong-takyi immediately no matter what the patient looks like, tells them they're overweight and it's all caused by being fat. This lead to the increasing health problems of my deceased mother cause of his negligence in the office. Will be switching immediately so that my health will finally be taken seriously.

The office staff is incredibly unorganized and the wait time is extraordinary long. Today, I had…read morean appointment at 10:45. It's now 11:58 and I'm STILL WAITING! They have older patients who look very ill, yet there's no sense of urgency to see and treat these patients. It's sad. The office staff, office manager and medical staff don't care!!

This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.

JC in your lab deserves a raise! I came in today to have blood drawn. She was happy, chatty,…read moreengaged, focused, efficient and thorough. I don't think I was in her office over two minutes and I'm not exaggerating. Not only that - I never felt a thing! I had to ask if she had inserted the needle and by the time I asked she was finished! Thank you for hiring such great people! Thank you JC!

I used to be the biggest supporter of One Medical, always encouraging everyone I knew to try them…read moreout. After they were purchased by Amazon, things took a turn. To make a long story short, here is are bullet points of what occurred: 1) Reached out to OM to ensure they accepted the new insurance plan I was considering. I was told by TWO different employees that they accepted it. 2) I used this insurance to see my doctor several times over a health concern. 3) Received a bill stating I would need to pay all out of pocket because OM didn't accept my plan. 4) Reached out to various departments at OM asking about this. After several attempts and many delays in getting someone to respond, I was finally told to speak to the office manager. 5) Office manager informed me they would look into it and see what could be done. Few weeks went by, no response. Reached out various times and finally heard back from a new office manager who told me she would look into the issue. 6) Several more weeks went by and still nothing. Left messages and emails and after about 4 months of this, was told I would need to speak to my insurance since they couldn't help me. 7) Due to the amount of time between having received the initial bill and finally being told I need to figure it out myself, I asked for them to please not send the bill to collections since I am very aware that medical offices will quickly take this route. 8) Was informed that they had already sent me to collections and there was nothing they could do about it and didn't even try to make it right by offering to refund my membership or anything else. 9) Had to pay the full bill through a collection agency which has now affect my credit all due to their staff being incompetent.