Illesteva

So, I went down to Torrance, post dental visit, to help my pal Bobby pack up his house for the…read moremovers coming tomorrow!!! Unfortunately, my sunglasses disappeared in the morass of "unpacked moving boxes"... "No good deed goes unpunished" I giggled to myself. Anyway, I drove here to buy a new pair. Ofc, my friend assured me he would find them BUT, alas, he didn't FIND THEM & I had to leave. So, I was helped by Heidi, who did a splendid job with the entire experience!!! Sam ( the man who makes magic with eyewear), was delightful! And my new glasses will be ready later today or tomorrow morning. I've been coming here for years and I never have a bad experience. I highly recommend it and there's plenty of parking ... Complete Eyewear is a small business that lights up the west side! And the prices are reasonable and plenty of options to choose from.

I love a family business that has been in business for years. They were prompt, friendly, and had…read morean array of selections to choose from. They offer frames at very reasonable prices as well. Not to mention same day eye exam! The staff is like family. 20/10!

Screw missing that they could not find

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Modo Optometry

4.7(161 reviews)

1.9 mi

Amazing and all aspects. Absolutely love this place. They are very communicative, honest and…read morewonderful.

They helped my mom find glasses that make her feel fabulous and did it with a smile. 91 and looking…read morelike a star.

My new sunglasses

Modo Optometry is the leading eyeglasses store in Marina Del Rey, CA.

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Modo Optometry is the leading eye clinic in Marina Del Rey, CA, our highly trained doctors utilize the latest state-of-the-art t

Pacific EyeCare Center

4.3(222 reviews)

2.1 mi

Details, nuances, and choices matter - especially in healthcare. The Pacific EyeCare Center…read moreOptometry team carefully, systematically conduct the most comprehensive tests that I have seen. The friendly assistants and knowledgeable doctors answer questions in a thoughtful manner. The late Dr. Matsumoto created a world class clinic that stands as one of his humanitarian legacies. I strongly recommend this exceptional eye care center.

I had a bad experience at this place once, but I went back to try it again and it did seem like…read morethey were able to help and assist. I would say keep in mind that it's helpful to negotiate when it comes to some of the pricing they will give you a discount if you are needing it and are kind however they do have some employees that are there who are clearly older and not trained and just us going through the process to collect a paycheck so be in the lookout

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Hour Glass Optical

4.9(1.1k reviews)

3.5 mi•Brentwood

Amazing local spot affordable prices great staff amazing location legitimately I was in and out…read morewithin 15 minutes I walked across the street to the taco truck and by the time that I was done, they already had my glasses, polished and buffed unfortunately I was only there to get lenses, but they do have a wide variety of places that you can pick from as well Price 10 out of 10 Atmosphere 10 out of 10 Location 10 out of 10 Parking 10 out of 10

Took my sunglasses here to get prescription lenses put in and couldn't be happier with how they…read morecame out. The staff was super knowledgeable, walked me through my lens options without any pressure, and made sure the fit was dialed in before I left. The lenses look clean and the frames still look exactly like they did out of the box. Great selection in the shop too if you're looking for something new. If you're on the Westside and need glasses done right, this is the spot. I'll definitely be back.

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Another satisfied Hour Glass customer!

Del Rey Optometry

4.4(161 reviews)

1.4 mi•Del Rey

I love Del Rey Optometry. Everyone is so welcoming and friendly. Dr. Pennino is my favorite. She…read moreis friendly and thorough. I highly recommend them!

The exam went well, the staff was great & I will be back! Thank you so much for everythingread more

DITA eyewear

The optomap retinal image gives a 200-degree view of the back of the eye, without dilating your pupils.

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Marina Del Rey Optometry is a Optometrist serving Marina Del Rey, CA

JINS - Abbot Kinney

4.4(50 reviews)

0.1 mi•Venice

My parents and I were all in need of new glasses, and we were so happy with Tiffany's service! She…read morewas a big, big, BIG help throughout the entire process. From helping us pick out the right glasses to making sure we stayed within our budget, she was incredibly patient and attentive. She was especially helpful with my Dad and did a great job keeping him on track with our budget. We never felt rushed and felt very comfortable the entire time. It's rare to come across such wonderful customer service, especially when I'm shopping with my very picky parents! Tiffany was amazing, and we truly appreciate all her help!

Jose, Anthony, and Karen helped me out today and they were amazing! Loved the process and also love…read moremy glasses! Definitely coming back :)

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Good See Co

4.6(324 reviews)

0.6 mi•Venice

Where do we begin? 1. The absolute LARGEST selection of…read moreframes I've EVER seen. 2. Frames by luxury brands, local designers, and cutting edge options I've never seen, like 3D printed glasses a great supply of Meta. 3. A super friendly and knowledgable staff that works to make your experience great. 4. They cut and set glasses ON-SITE! If you get there early enough, you can literally walk out with prescriptions in ONE DAY! 5. Lastly, REZA K! This man is a legend!!! Takes one look at you and knows exactly what you need. I have a difficult time selecting frames. Reza showed me styles I had never seen or considered before.... and everything looked great. I can't recommend this place more! Don't waste your time going anywhere else. Seriously!

I recently purchased a pair of Jacques Marie Mage frames from Good See Co. and while the product…read moreitself was excellent, the customer service and fulfillment experience were disappointing--especially considering the nearly $1,000 price point. My first attempt to contact the company was through Facebook on March 21 regarding availability of the Jacques Marie Mage Lucknow in Beluga. I never received a response. I then sent an email on March 26 and also received no reply. Because I was trying to confirm whether the frames were physically in stock before purchasing, I eventually had to call the store directly from overseas at approximately 4:00 AM local time due to the time difference. During that call, I asked why I had not received responses to either my Facebook message or email and was told my inquiry may have been "lost in all the emails." I was also informed that the optical frames I originally wanted were no longer available, but that the sunglasses version was still available instead. I ultimately placed the order on April 10 (April 9 U.S. time) and received a shipping confirmation and tracking number two days later. However, despite advertised 2-day shipping, the tracking remained at "label created" with no movement for over a week. I reached out again on April 19 to ask why the package had still not shipped. I was then told there had been issues with USPS pickups related to military/DPO shipping requirements and was assured the package would ship within 48 hours. To be fair, the frames did eventually arrive and were authentic, properly packaged, and in excellent condition. The product itself was great. However, for luxury eyewear at this price level, I expected significantly better communication, responsiveness, and shipping transparency. Customers should not have to repeatedly follow up across multiple platforms or make international calls in the middle of the night simply to confirm inventory and shipment status. Overall: - Excellent product quality - Poor communication - Frustrating fulfillment experience - Customer service that did not match the luxury pricing I'm happy with the frames themselves, but the overall buying experience left a lot to be desired.

Salt Optics Lewis 48 in indigo blue :)

Glasses

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Missing gold chips on the left side

Costco Optical

3.8(45 reviews)

1.2 mi

Had a good experience here. Ended up spending a pretty penny on a pair of glasses. The staff was…read morealways helpful and friendly. Can get busy.

These employees have no sense of urgency or any concerns about guests waiting while they take their…read moretime doing nothing??? Or act like doing SOMETHING! Tried to pick up my glasses 3 times but long wait., even though the waitlist said 10-15, it was longer and gave up.. So discouraging trying to do anything in this department...

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Eyes On Main

4.6(111 reviews)

1.1 mi

Susie, the owner, is amazing! She's kind and funny and helps me pick out the coolest glasses. Ive…read morebought three pairs now-I'm in love w all of them! Thank you for your help Susie!!!

Except you have to drive there to find out it is CLOSED on Wednesdays. Both website and yelp…read moreindicate it is open.

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Warby Parker Abbot Kinney

4.3(142 reviews)

0.1 mi•Venice

Joanna is amazing! The only reason I stop in the store she's so knowledgeable and you need to give…read morethis woman a raise!!!! Highly recommend her!!!

Helpful staff. Nice location in the totally walkable abbot Kinney…read more They do have a variety in their selection but most styles are for the slimmer face. Please check into alternatives. The styles and colors are quite unique. Love the look. Prices are reasonable too

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3 reviews that are not currently recommended

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Paul F.

11 years ago

An absolute pleasure dealing with the staff here, laid-back personal service you'd expect in Venice. Replaced my scratched lenses for just $35!!! I felt like I was a pain asking for repairs though I'd purchased at Nordstroms. Also with hands down best selection of Illesteva sunglasses in Los Angeles. Definitely coming back when I need optical glasses!!! read more

Marzia S.

11 years ago

I love this store, I was so shocked to see that it opened in one of my favorite locations. The staff are super friendly, and in general had a great experience. I would definitely recommend to anyone who is looking for great customer service and the best selection of glasses! read more

Rose K.

11 years ago

So happy to see my favorite eyewear brand here on the West Coast! I no longer have to drive around this city, trying to track down a pair of Leonards. Great backpack selection too! read more

Illesteva - opticians - Updated September 2026

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MOSCOT - Melrose

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UPDATE: So 6 months after I got these glasses with the custom nose pads I paid $125 for it turns…read moreout that the metal is extremely weakened by oils and SNAPPED OFF completely. These nose pads are clearly not worth the price I paid for them, I certainly hope I can get them replaced for free under some kind of warranty or something

In a time where online shopping reigns supreme, it is rare to be reminded of the simple joys of…read moreshopping in person. Moscot was such a reminder. The store is laid out beautifully. If visiting, it is definitely a stop as you grab coffee, sandwiches, and check out other hip places in the area. It's trendy in the way that timeless and classic things are trendy. But the glasses themselves are beautiful too. There are so many fun shapes and designs, some vintage looks as well. Somehow these old styles look good on everyone. To top it off, the customer service is exceptional. The crew is so nice. They gave my baby, husband, and I little pins as a souvenir. And they helped us choose a pair of sunglasses that my husband has been eyeing and searching for, for a while. We went to elephante, la la land coffee, and a bunch of other popular spots on our weekend trip to LA, but our favorite was shopping and buying a pair of sunglasses at Moscot.

DITA

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I haven't shopped DITA in several years but randomly found this store and was welcomed warmly by…read moreChad who has great taste and intuitively knew which frames would look best on me. Also, there are a ton of options for optical that he explained and that I never would have considered otherwise. It was a great experience because of Chad! A+

This is the worse glasses company there... This is the worse…read moreglasses company there is. I'm not suprised that they have such bad stars on here already. It's a bad company with overpriced shitty glasses. I had the customer service too and hate the owner at the West Hollywood store Chad. The glasses broke as soon as I got them home and the owner Chad is a POS and wouldn't return them or help me out. Waz the sales associate said I could return them within 7 days. And I did. He told me to talk to to corporate. I talked to corporate and spoke to Jason..and he told me "the company does not most likely return glasses ever". I'm like well it was in the 7 day period. I'm sorry but please DONT BUY FROM THIS SHITTY GLASSES COMPANY ! The glasses suck and arnt worth $600 and the Manager Chad is a pos and they have horrible management at corporate! I hope Chad and Jason get fired ! I also had sent an email to Chad and he just flat out ignored it for a week. Like what an horrible salesperson. Sales hungry and horrible customer service. Then they were arguing and telling me I couldn't return anything when he just ignored my emails. Fq thus stupid glasses company. I can't wait for the day they are OUT OF BUSINESS! And please someone let me know when Chad and Jason get fired and let go because they are complete con artists and are conning people into buying these crappy glasses and not caring about the customer and taking care of they're needs. This stupid company is money hungry and not helping towards its customers! And these are shitty glasses ! They break instantly ! I could give negative 10 stars I would! What a shitty shitty glasses brand! Don't be conned like I was! And please whatever you do...boycott ever buying this crappy brand ! You won't be happy!

Montana Eyes

4.8

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I lost my glasses this morning. Dr Irina Yakubin made time to see me same day, and Rebecca, Emelia…read moreand Andy treated me like an old friend. Did not pressure me into buying the most expensive frames, just asked what I wanted and what style and gave me lots of choices and a few recommendations (because I have zero style sense!). I DID end up spending a fair amount of money because (of course) I chose not one but two sets of very nice frames and progressive lenses with tint. They made me one pair of reading glasses while I waitied, and the progressives will take a few days. Don't go anywhere else!

Professional and friendly service. I liked their collection of reading frames and they helped pick…read moreout glasses based on my preferences. They were very helpful and nice.

l.a.Eyeworks

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Optometric Options

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This was my second visit to this office and my first time seeing Dr. Trien. My first experience…read morehere was great, which is why I returned but unfortunately, this visit was very different and left me feeling uncomfortable and unsupported. Dr. Truong attitude felt impatient and dismissive throughout the exam. I received unexpected news about my eyes and needed time to process before purchasing frames. Once I said I wouldn't be buying them that day, her demeanor completely shifted, and I felt more like a dollar sign than a patient. I simply asked for copies of my exam and previous prescription, and was questioned and met with clear frustration. It shouldn't be difficult to access your own medical information. Overall, I did not feel supported or cared for, especially during a vulnerable moment. I hope they improve customer service and communication, but I personally will not be returning.

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