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IKEA

3.1 (912 reviews)
Open • 10:00 am - 9:00 pm
Updated 2 months ago

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Plant-based Hot Dog
Tabitha W.

This is the original Chicagoland IKEA store that I recall visiting back in the day. I find that I prefer the Bolingbrook location nowadays. I found this store to be a little dirtier, more crowded, and a bit chaotic in some areas, like near the restaurant. The food selection in the grocery area seemed more limited, and the vegetarian options I was looking forward to purchasing were out of stock. There was some confusion for me regarding the signs near the restaurant promoting their plant-based hot dog. I went to one of the kiosks to order, but we couldn't find it anywhere. It turns out that you can only order these at the small food court after the checkout area.

Audra M.

There are so many cool things to look at and get ideas from when it comes to home improvement and decorating. I wish more things were organized better. I have been to other locations with better planning as far as products adjacent to the displays. Finally had the infamous meatballs and did not get the hype. It's all very basic. All that said, IKEA is a fun place to unearth affordable items one did not know one needed!

Bedspread
Josh R.

Some of their home textiles lately have been really good. I bought a duvet which I love, 100% cotton, washed & dried perfectly. So then I bought a queen sheet set for $29.00 which was also really nice, which prompted me to buy another set of sheets as well as a really nicely made bedspread. Also over a certain amount and you can get free shipping to your home.

'Cause they're battery-powered.
Eric B.

The Missus and I have visited occasionally since this store opened. Contemporary Scandinavian furniture is not our thing, but we do enjoy meandering through the maze, especially to smirk at the subtle tongue-in-cheek humor found at every turn (see the accompanying photos). We always start out by insisting, "We don't need anything!" but inevitably depart with tummies full of Swedish meatballs and a cart filled with kitchen gadgets and offbeat doohickeys. Through the years, I've assembled a few of their storage and shelving units. I'm reasonably handy, but for those who prefer, IKEA offers an assembly service and also a home handyman service called "Taskrabbit." We're less enamored with their self-service business model, but on the occasions when we've needed assistance, we've found store personnel to be friendly and knowledgeable. Nearly all of the cashier lanes have been converted to self-checkout, which can be cumbersome for those who purchase multiple large items. The return process is clunky; you need to fill out a form on a touchscreen in order to be assigned a place in line. And the wait can be long.

Custom cabinetry with professional consultation
Michelle F.

IKEA Schaumburg has been here for over 20 years but still maintains itself as a very popular store. The 3 floored store offers a vast variety of items from lawn & garden, kitchen housewares, furniture, lighting, bedding, imported grocery items (cheese, jams, fish) etc... They do offer custom cabinetry and countertops as well. They also boast a traditional cafeteria where they are known for their Swedish meatballs and fresh baked cinnamon rolls! It's right off the expressway and easily accessible.

Where are the wooden leg options?
Julie J.

Ikea was my go to for inexpensive yet stylish decor and furniture, great for clients in a tight budget. The showroom used be be expansive, with interesting vignettes and a huge selection. So WHAT HAPPENED?!?! I was there this week and much is that is gone. The kitchen department seems much smaller and harder to navigate. The office dept is tiny! And what happened to the simple wooden desks that were utilitarian yet chic? None to be found, just tubular metal legs and confusing signage. And an employee who spent the entire time in his computer for the entire 15 mins I was there. Never once asked any one of the 10+ guests if they needed help. The only thing that saved them was their meatball lunch, still delicious and with lovely staff. I left with some 93 cent Easter chocolates and some elderflower preserves. Please fix this Ikea! I've been a regular shopper since you opened 20 years ago, and this is not a celebration of your store.

Meatballs
Mark Y.

First impression: It's huge. The biggest Ikea I've been in, though I've only been in a handful of them. It was also crowded. There were no shopping carts to be found on the first two floors, only those irritating plastic shopping baskets on wheels. I don't like them. We finally found some carts on the third floor. Prices at Ikea are always hit or miss. You can find some incredible deals if you are patient and know what you're looking for. I wasn't too impressed with the staff at this location, most seemed a bit cold. The lines were long at the restaurant and I felt claustrophobic the way everyone was crowded around the ordering kiosks. I ordered a bottle of water and had to go hunting for it. It was a confusing set up. The meatballs were pretty good though, as expected. I suppose it was partially our fault, choosing to go shopping on a Sunday. If we have to return it will be on a weekday when it's less crowded and the staff isn't as rushed.

Veggie hot dogs vegan
Reginice C.

I love IKEA! We strolled around, starting on the 3rd floor and working our way down. We really came to IKEA to eat Ha Ha! The veggie(vegan) hot dog is so good! And the plant(vegan) balls. I'm not a fan of the new plant-based strawberry soft serve; more like a sorbet.

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Ask the Community - IKEA

Anyone have difficulties with cancelling an order online? I've tried calling, and no response. They just say the have high call volumes and hang up.

Yes. I'm in an IKEA fan-group on Facebook: Everyone is having a great deal of difficulty getting through to an actual human being.

Phone number for Schaumburg store?

The website lists it as: (888) 888-4532. You will be routed to the call center and wait forever. It is very hard to speak to someone directly at the store. I know from experience. Good luck!

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Review Highlights - IKEA

“The only thing I will not buy from IKEA is sheets, that is something you have to spend real money on and can't get for cheap.”

Mentioned in 23 reviews

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RH Outlet Schaumburg

RH Outlet Schaumburg

3.3(20 reviews)
1.1 mi

Woo hoo! Delivery scheduled the same week and it went smoothly. Bathroom vanity and bookshelf…read moredelivered to 2nd floor. Good!

So Miranda who goes by "mi mi" needs to remember she works there and WE shop there. There's a…read moredifference. First of all, she needs to learn how to welcome people into the store and not just stare and ignore people and not even try to talk to people. My checkout experience was terrible with her. Tried small talk and got silence from her. Literally!!! Secondly, someone needs to train her on how to use the computer bc either she didn't want to do her job or she has no idea how to do anything on the computer. She had to "redo" it like 5 times with the customer before me and with me. And lastly, (the main reason why I'm leaving this review), the AUDACITY with this lady to talk about other customers while customers are literally standing right next to her waiting....she spoke badly about an Indian gentlemen that goes into the store to buy rugs and how she can't believe he could actually have a house that big enough to even buy that many rugs so she believes he resells them. Thankfully the customer corrected her and said "we don't know that". And she's like "oh come on you think he actually has a house that big".....seriously pathetic of her. She should be fired. On another note, Mike was there and was the sweetest person and introduced himself and asked if he could help us with anything. Miranda you need to reassess your morals and remember YOU work there and WE are shopping there...sad woman. It's hilarious, workers like these act like they're somehow better than the customers when they are the ones working there lol. Leaving two stars bc Mike was cool but miranda, awful soul.

Photos
RH Outlet Schaumburg
RH Outlet Schaumburg - Finish is coming off

Finish is coming off

RH Outlet Schaumburg

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IKEA - homedecor - Updated October 2026

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