I have to say how disappointed I am in IHOP in SeaTac. My Granddaughter wanted to go there because she loves their pancakes and she has had a rough summer so far. To cheer her up we went to IHOP. I am on a special diet and asked for eggs, bacon and sausage links only. The waitress took my order, the food came as ordered and was decent. My shock came when the bill came and I was charged 12.49 before tax for those 2 eggs, 2 strips of bacon and 2 sausage links. I asked the waitress if it was the correct price and she said yes. I could buy a whole pound of bacon and a dozen eggs for that price. Additionally my friend ordered an appetizer sampler and they fried the chicken strips so hard they were inedible...rocks. Again we spoke to the waitress and she just laughed it off. I will NEVER eat here again. The lack of action on the waitress' part was inexcusable. Pretty sure she could have rang my food up a little differently so that it made more sense. read more

The stars are only because the food was good and that's where it ended. We were taking my MIL to the airport and she wanted to stop and get brunch before her flight she wanted to go to Shari's but there wasnt on close by so we went to this IHOP...mistake. we were there about 10am and it looked like we had missed the breakfast crowd in addition the side we sat on only had a couple of tables with people seated at them. Our waitress came by seemed ok gave us menus and was pretty quick to take our order and that is where the good service ended. Glasses were empty she would walk by the table look and walk faster away, we were barely able to catch her and ask for refills which she seemed none to pleased about. After about a half hour my MIL was able to catch her and ask her how much longer the wait would be we all had pancakes or French toast dishes except 1 lunch meal which she said was sitting in the window. She finally brings the meal and doesnt even bother to ask if we need anything else. As we are eating there are 2 men behind the counter obviously having a disagreement about when something was done dont they have a back room or something i dont need to hear your staffing issues I can see them clearly at this point. I guess our waitress had a last ditch effort when we were done attempting to be a decent server asking if we wanted drinks to go...no they would have been nice to wash our meal down with and sorry the two sips in a cup of ice doesnt go very far. On my way out there was a lady at the entrance where you get seated and I leaned over and said our service was terrible I had to repeat it because I wasnt trying to rudely get attention just trying to let someone know. So if you go here and your waitress comes and her name tag says Barbara dont expect anything resembling good service. read more

abominable service. I arrive and the person at the cash register was punching stuff in, and made an effort not to notice me. here is the experience, you decide: me: hello there - how long have you had that special? him: uh, it changes every nite. me: really - it looks the same as when I stayed here last saturday. him: yes, we rotate it, but we stopped serving specials at 11 pm. me: what time do you have? him: about 11:15, our graveyard shift doesn't do specials. (I take note of the clock behind him, that says 11:05). would you like to be seated? me: yes him: would you like something to drink? me: just water, please him: (engages in 5 minute discussion with employee, less than 10 feet from me). me: excuse me sir, can I have my water. If I don't get some service I am going to leave. him: then leave. So the story on the IHOP is empty restaurant, rude, unfriendly, greeter who treats weary travelers near an airport looking for late food like dirt. I would rather starve, which I did. If this is the way this place treats guests during slow, sunday night hours, imagine what it is like when it is busy. By the way, it shares a parking lot with the sleep inn, which I am staying at. read more

My son and I use to come here quite a bit, but not no more. Just our own thing, not because of IHOP.

As far as quick and cheap go, nothing could be better. The restaurant was in the same parking lot as our hotel and our waitress Destiny was fantastic. read more

Too bad I can't leave anything less than 1 star. I Came here late this evening with my boyfriend to grab a late bite (around 10pm). There were no more than 3 customers at this time and the place was extremely slow. The skinny guy takes us to our seats and we order our food within 5 minutes of sitting down. We see two other female workers sitting down chatting in the back. I thought maybe they were on their break so I didn't think anything of it. Luckily, where we sat I was able to see exactly when our food was ready to be served to us. Not 5 minutes not 10 but 12 minutes pass and the two females AND skinny dude in the front walk by our food and do absolutely nothing. Not even communicate to the bitch in the back on the phone that our food is ready. My blood was boiling at this point, so we got up and as we were walking out, told the skinny dude I saw our food sitting there for over 10 minutes. He barely gives me eye contact and says "ok". After that experience we will NEVER go back to that IHOP again. I work in the food industry and I know for a fact that this behavior is completely unacceptable and you should always give your customer a sense of urgency no matter what time of day. I hope they hire better and more qualified employees then those useless wastes of space. For the manager: I didn't catch the name of your employees but their were 3 - one male and two females, working at 10pm on Thursday night July 21, 2016. Please do the community a favor a fire these nobody's. Thanks. read more

Where do I start? Ihop is like that bad ex of yours that you keep going back to because you think they've changed. They havent. While I was in there I waited about 25 minutes for my to go order and no body knew anything apparently/ Literally the two people working only said I dont know to everything or its my first day etc. Your first day should probably be paperwork then if your going to space out. The register worker spent over 5 minutes counting back change to one man so that the line grew. I can see why people arent tipping here. Saw one guy leave 1 dollar on the table and people ringing up werent tipping. Its not like it was busy. Another couple waited 10 minutes to pay while people were running around and just asking them if they paid yet. No they replied. While my food was good I waited so long for it that no one knew where it went. Apparently it was lukewarm but at least not cold. I guess the worst part is that they let transients openly walk in and bother customers. Sorry I'm not loaning my phone out to you to use; just so you can run off with it. One couple stood in line forever to get their pancakes free and had a coupon on phone but it didnt have a barcode. They were kind of being jerks but why not just honor the coupon to get them to leave; they made a scene the whole time swearing and stuff. Its a really uncomfrotable place to go. They also do not answer the phones. good luck. read more

So our waitress Jennifer at IHOP on 20402 International Blvd. on SeaTac was amazing. She was super friendly and made us feel welcomed. Incredibly commitment to making customers feel happy! read more

Personally I think 1 star is too many, the manager/owner was rude both to staff and customers. I got a breakfast with eggs runny and disjointed, got the eggs/sausage then the hashbrowns while they redid the eggs then after i finished the hashbrowns the eggs/sausage again. The manager/family owned resteraunt manager as described above said he had been in the resterauant business 40 years and all over the world, which world is that? Wayhne's World, his imagination? Doesn't he know that customers are his bread and butter. I know he wouldn't have accepted his breakfast the way mine was served. I reluctantly paid for it as he was not to back down but told him what i thought of the place. My friend's club sandwich wasn't even toasted but he was so full of himself that we didn't get to that subject. $22 and I did get enough food to feed a sparrow. If he's been around the world in resteraunts then why is he only owning an IHOP and not something more fancy? Anyway my friend, her family and our friends will never cross the doors again. Bad enough you have to deal with bad food but a bad manager/owner too? I see another comment on his management style, dictatorship. He's got the Napoleon Complex. Any other restaurant, and I eat out all the time, would have comped me, not that I ever ask for it except this time because of the horrible experience. Even Outback gave me a certificate for sitting me down at a dirty table and having a manager be rudet to me. Fortunately that manager is no longer there. Maybe this manager may consider retiring? Obviously he's not doing his business any good! I've been to better IHOPs and seen better manager/owners that treat their staff with dignity and their customers as gold to make sure they return as how does any company make money? Through their customers. This manager/owner needs to go back to Business 101. Serving a meal properly and having a satisfied customer goes a lot farther then arguing and doing what he did which was kill repeat business and if he's been in the business 40 years and around the world he should know that or it is time for him to retire! I felt bad for our waitress who was a sweetheart. I wouldn't work for a dictator like him no matter what. He's like what are you going to do about it, here I am! DON'T GO!!! And if you do, don't order the food! This manager/owner needs a lesson from Chef Ramsey or Chef George at Gorgeous George's in Seattle. His position has gone to his head! Retire while you still have a resteraunt to pass on to family members, you're not doing them any favors especially in this economy! read more

The food was good and fast, however, the coffee had absolutely no flavor. I tried several times to taste it and the only flavor I could sense was a hint of metal. read more

Service is good.... Pot roast is the best!

Great food and great staff! It was fun that around game day, the staff is allowed to wear jerseys to support local teams!

Ordered a to go order and had someone pick up for me while I was at work and they sent him back with the wrong sauce!! The chicken and waffles is awesome BUT not without the honey mustard sauce. They gave me ranch dressing then when I called she said it normally comes with that.. I didn't eat it and asked if I brought the uneaten food back when I got off if I could have a refund and was denied.. She didn't think the sauce was a very big deal. I wasted my money ! read more

I live around this area and every once in a while me and husband like to go out IHOP is very good and affordable and you never go wrong with pancakes and eggs anytime of the day I will take those me and my husband are brunch lovers. IHOP always hits the spot. read more

This place is like a well oiled machine...especially on Sundays! I never wait as long as they say, tables are cleaned off within 2 minutes of leaving (I timed them!). And I do mean clean! No sticky residue or crumbs are left! Staff is always smiling and friendly...and even remember my face! Before they got the Simple & Fit menu, they even remembered what I ordered when I came in...including all substitutions! I've never had a bad experience here. Wait...they just did a table in under 2 mins! I blinked and they were already seating another family! You guys (and gals!) rock! read more

Every time I have been to this IHOP, I receive excellent service, the food is great, and the restaurant is clean. The staff helps each other out and there is a definite teamwork mentality. Even on the weekends, the wait time is worth it...highly recommend. read more

I ordered strawberry and bananas French toast to go and had my mother pick it up for me and when I got it was just French toast no syrup no strawberries or bananas nothing I also paid extra for cheese on my hash browns and they weren't burnt with no cheese horrible read more

Nix-ay on this IHOP..... I was sick several weeks ago. I was dreaming of some tasty food and when I felt better, I went over to the IHOP on 204th on Pacific Highway near my home and placed a takeout order for a senior citizen omelet with pancakes. When I got home and opened my bag, everything was cold. And worse, the nice omelet I had been so looking for was dry, crumbly and" brown" from overcooking. It was just plain awful....I could make it at home this way for less than a quarter of this cost, so why would I pay IHOP over $7.00 for this type of food? Two days later when I was out, I took my receipt to the store to get a refund. The receptionist got the manager and he came out, ****guns blazing.******** Before even acknowledging me, he started yelling that "he was not going to give me a refund" and that I had already eaten it and that I should have told him this on Sunday when I purchased it. I explained it was a takeout order but he reiterated what he had just said, just as rudely as the first time. I was shocked to be talked to this way and, honestly, wounded by his treatment. I had been instrumental in taking my friends there before, sometimes as many as 8 on a table. Guess how much good will and business he just lost for a $7.00 refund? I've seen this manager (he might also be the owner) in action before. He's a jerk!!! Lots of people from my church go here, and once I stopped in to ask for a donation for our parish picnic drawing and he blew me off. He needs to go back to customer service 101! He's rude, short with people, and a really sorry excuse for a good businessman and a nice human being. If he treats seniors this way, I can't even imagine the abuse his work staff puts up with. As I left ,I told him I didn't need to patronize his store again.... He shouted after me that ****he didn't need my business.****** Touche! If he treats enough people like this, he won't have to worry about his business cause there won't be any!!!!! read more

Excellent service and food. Everyone was super friendly. Best IHOP I've ever been to (I've been to ones in Alabama, Vermont, and Tennessee) it was also extremely clean. read more

Had gone here for dinner and i had my two cousins with me I had to get them fed and get them home the Mac and cheese was cold so I called the next day and the manger was very rude and would not let me talk he kept interpreting me and told me if I came on the property to talk face to face he would call the cops.. They are very unprofessional read more

I love this ihop. The place is clean and the service is fantastic. I come here every Sunday and have never had bad service. Good job manager! read more

I've always liked this IHOP! Especially the food! I usually only come 2 IHOP during the holidays when they have the pumpkin, gingerbread or egg nog pancakes ( Oct. - Dec.). The prices r always right & the place is kept pretty clean. I haven't been 2 this location in over a year because theres this young, L8 night waiter wit' a mustache whos a douchbag! Everytime I ask a question he acts like its a major inconvienience! I don't need the bullsh--! I'll probably only come back here if its early in the day & avoid his b-tch @ss! read more

Me and my two sons went to IHOP Sea-Tac in this early morning for breakfast at 5 a.m this morning. We enjoyed for foods and service. My younger son needed to take 8 a.m. airplane departure to his colllege, Cornell U. in N.Y. We put 2 his bags in my car and I believe I locked the door. Since, I parked my car the most visible spot, the closest from the entrance on the front spot then I trusted the restaurant's reasonable care and we stayed there about an hour. When I got back to the car we were surprised by those two luggages were gone. His new laptop, nintendo, suits, shoes worth about $3,000 were gone. The hostess told me that the area is risky for those burglary. I do not understand why they did not put any warning sign or camera for that. They failed to have reasonble care for their patronages or guests... I do seek some compensation for this lost... I also should be more careful though... David Ro We reported to police... manager@topusart.com read more

They take to long to bring food. The restaurant is dirty, silverware isn't even clean. There is always way to many people and not enough servers. read more

I stopped in this morning for breakfast. The waitress was very prompt. I decided on the bacon, sausage, hash brown and toast.this also comes with 2 eggs. I explained that I have a allergy to eggs.It was decided that I would have a extra order of bacon and extra toast.i did request that the grill be cleaned due to the egg allergy.she explained that the eggs are cooked in a separate container. When she did bring my food which was within 10 minutes. There were eggs on the plate. The toast was not barely toasted and the bacon was not fully cooked. She did bring out a plate minus the eggs, I pointed out to her that the toast was barely toasted. She went to get more. At that point I left. It is better to leave than risk having the cook possibly spit in your food . The quality at IHOP has gone down.every cook should know that pork should not be under cooked. Food allergies are to be taken seriously. I will never eat there again. read more

My friends and I were visiting Seattle and decided to stop by and eat a late night dinner. The service was horrible!!! The server had us waiting for over 20 mins from when we were seated, when he finally acknowledged us he said he would be right with us but then went and served a table that was seated after us. Which by then we decided to get up and leave. I normally love IHOP but that IHOP location can kiss my @$$. read more

It got to the point where my boyfriend and I had become regulars. We would come in after long hours at work and the food never disappointed us and we left with full bellies. Well, the other night I decided to try something new. It was the Philly cheese steak sandwich and I didn't end up liking it. It was dry and I didn't even eat over a quarter of the sand which. I ended up asking for a discount because I didn't want to pay $15 for a sandwich I barely ate. The waiter was a bit sour about my request but ended up asking for a discount anyway. They gave me a whopping $2 discount but not without accusing me of taking advantage (eating "most" of the sandwich and asking for a discount and would do it this time but not again --- which is passive aggressively accusing of taking advantage ). I totally understand that there are people who take advantage and use that excuse to pay less but that wasn't me, we've been there every weekend for two months, and I do not appreciate my character being questioned. I will not be back and say goodbye to our contribution of $300 a month. I know it's not much but it's something. read more

Christi was very helpful with our order! However, the guy that seemed like her manager spoke very rude to her and talked down to her right in front of customers. read more

I had a good experience here late on a Saturday night, circa 10 PM. I was seated quickly, had an efficient and polite server, was served hot and tasty food, and was out the door quickly. It was a well-run operation, even at this late hour on a weekend night, was clean, and all of the employees were friendly. I would certainly return as a customer. read more

I asked for crispy bacon and that's exactly how I got it. Everything was delightful and the ice tea was fresh brewed which is always a sign of a restaurant that takes their customer's expectations seriously. Think about it, would a place that serves instant coffee be considered a quality restaurant? Of course not. The same can be said if they cut corners on the tea. I'll be back to this ihop because they valued as a customer. The service was excellent,BTW. read more

This was the worst service I have ever had in my life. It took almost an hour to get our food. Our waitress was cool, but I don't know what was going on in that kitchen. we seen several people that arrived after us get their food before us. When we asked to speak to the manager, the waitress told him, he looked to see who was at the table and said we can wait. Then my husband went to find the manager, the manager said "what" and my husband advised him that we had been waiting for 50 minutes for our food, the manager said "and" I could not believe it. Our food came at this time. The order was incorrect and cold. We still were unhappy. The manager/owner Jerry was extremely rude saying "we are just swamped, so what do you want me to do, I will get you what you ordered." Really? and wait again, we said no thank you. I asked him why he was being so rude to us and he said that he was not a "hoochie goochie" kind of guy..whatever that means. We left without eating. We usually do a lot of fine dining and we know what great customer service is. I think this guy does not care because its located in a tourist location and next to a hotel where there are really no regulars. He probably thought we were just visiting. Even if we were, that service was so poor as a manager, he should not be allowed to call himself an owner. The Seattle Ihop is worth a drive or just go to Dennys down the street. Don't waste your time unless you don't mind poor service from the manager. Usually the manager is not the one providing BAD service. I don't get it! I think he treated us bad because he is a racist, I don't see any other reason why he would intentionally disrespect us. I can get better customer service at the local gas station. I wish I could give no stars at all. read more

I generally don't eat at places like IHOP but we stayed at the hotel across the parking lot (Sleep Inn), so we went for the convenience. We were pleasantly surprised by the fresh high quality ingredients. I had the cobb salad and the greens were very fresh and full of deep greens and color (not the usual iceberg or pale romaine). It was reasonably priced too. Wish our IHOPs in Calif were as good. Service efficient and pleasant. read more

We have gone to this reataurant for several years. We used to stay over night at the motel next door the night before our flight and eat here. Now we live in the community. Service is always good. Food is served promptly. Soda refilled without asking. Best deal, if you are a senior, it is two for one between 3 and 6 p.m. The two of us can eat dinner with drink for less than twenty dollars. A real bargain. read more

Never thought I'd be saying I love Ihop, but this location is awesome! It can get busy, so be warned, but service is always quick and super friendly. And food is always consistent and cooked perfectly! read more

DONT COME TO THIS RESTAURANT IF YOU HAVE A COUPON, MANAGER WILL MAKE YOU PAY FULL PRICE!!! Went to this ihop with a coupon for some free pancakes and the waiter said the coupon was good and the cashier said that too. but when i went to go pay for my meal out of no where the manager said they wont accept it even though the coupon had this locations address on it. i had to pay full price for using a working coupon. also i ordered a blue cheese burger because i order it in any restaurant i go to but they put way to much blue cheese that i could barely taste anything else. read more

Consistency... It seems you never have to wonder what the food is going to be like at an IHOP, or Denny's - it's always pretty good :) We went yesterday morning because we found we didn't have enough groceries in the house to make breakfast for ourselves. Sure, we could've swung by the store and picked up some food staples, but why not bolster the economy by eating out instead?? Seconds after we arrived we were greeted by our hostess - friendly, quick, and accommodating - and ushered to a booth like we requested. We were given menus at the same time and very soon afterwards asked if we wanted drinks. It was like watching a well-oiled machine. We ordered off their menu of specials which we tend to favor - I do it because there's always so many options on their menus if I don't pick one of their specials I take a half hour to choose. My wife got spinach and cheese in her eggs, I opted for enchilada sauce and sour cream - we really enjoyed both, and our son ate really good too. Honestly though, I'm not sure if my eggs tasted good or not as it was all about the enchilada sauce. I liked it though :) We agreed that next time we'll have to request our hashed browns be cooked 'crispy' as they were more like mashed potatoes when we got them :-/ Also, IHOP was advertising new flavored coffees (another Yelp user took a picture - we think they were just instant coffees topped with whipped cream) which we both ordered. We got the chocolate raspberry flavor, but we weren't impressed it was oily and very sweet - not as good as Denny's. We'll go again, I'm sure, because of the convenience, consistency, and friendly service. read more

they put up with drunk sloppy teenagers & didn't even kick us out. round of applause I hop staff for cleaning up broken glass, spit balls, & a messy table. y'all are the real mvps for our drunk 12 AM selfs. I really appreciate you guys a lot. read more

My daughter loves IHop and this is the closest one to our house so for the last year I have tried multiple times to go. The hostess' are horrible. Every time I go in they never say 'Hi, how are you?" with a smile, when you first arrive. They say 'how many'...then turn their back on you rudely and start walking away without even saying follow me or right this way. The last few times we have gone to leave I go to the hostess counter to pay and the ladies there would ignore me for two full minutes (without having said a word) and continue what they are doing. Simply looking at your customer and saying, "I'll be with in one moment." and a smile will go a LONG way. Usually the food is pretty good. Last time I went my hash browns were burnt and the cook had stuck my country fried steak on top to hide it! The country fried steak had been really chewy and I couldn't even finish eating it. I am not one that ever leaves food on my plate and that day I left everything except the eggs. I was surprised that my waitress never asked how my food was or if there was a problem since over 70% of what I ordered was still on the plate when I was done. The owner seems like a great guy. You see him host and even act as a waiter and have never had a problem. I did have a waitress about 6 months ago tell me a story about how her son had 'Pi$$ed on her and she'd beat his a$$.' Not very professional. Overall I think the staff needs a major overhaul. The place is nice, clean and conveniently located but with a bad staff you will lose returning customers. My daughter and I used to go to Dennys every Sunday before we moved to SeaTac area and I had hoped this place would take over for that, but I'd rather eat horrible food than deal with crappy customer service. read more

been a regular since it opened.(5-6 times a week) usually take out. live 1.5 miles away and pick up breakfast for self and wife. main manager is responsive but literally hamstrung by corporate. company needs to learn that some persons have dietary restrictions and can't eat certain things. wife can't eat much cheddar cheese for instance. only other choices are provolone or swiss (both rubbery when heated), pepper jack. plain monterey jack not allowed by corp. dinner menu too limited, need meals like ground or chopped beef, swiss steak, meatloaf and other family style dinners. too much emphasis on tilapia, chicken, etc. wold like regular tasting fries, not their seasoned ones. burgers are too dry. most service staff are friendly and reasonably prompt. evenings and late night i don't recommend due to unruly and sloppier clientele. would like to hear staff speaking english when in presence of customers instead of hearing them chattering away in spanish most of the time. though this sounds critical, this is actually the better breakfast and lunch restaurant for at least 8 miles north or south along pacific hwy s. read more