It took forever to get my food. And when I do it was cold. I was not offered anything to drink I had to ask for it. Last week same thing and I walked out. I will never come here again. read more

My wife and I came in and we are the only people in the entire restaurant. It takes 15 minutes for us to even get served, another 15-20 minutes for our food which all came out cold. They gave me someone's left over coffee that still had there food stains all over the coffee pot. This entire time we're still the only people in the entire restaurant. read more

This IHOP needs help! Service was awful! Hardly anyone in the restaurant. Our waiter explained he was new which is alright. But he didn't get anything right. Then when a waitress walked up to help, he just walked away and never came back. We waited forever for our food. And I had a woman with me that has dementia, she doesn't understand waiting for so long. When the food arrived, the waitress that brought it was very nice. But forgot to refill our drinks. The food was good. The cleanliness of the restaurant also needs help. The salt and pepper shakers were so dirty! It was gross! One of the waitresses walked out while we were here. She definitely wasn't happy. Do not eat here! No stars at all!!! read more

The service is very slow. Over 30 minutes until food came and it wasn't even crowded. I had the veggie omelet with has browns it was very good plenty of egg to veggie ratio. My friend had the sirloin tips with all you can eat pancakes. The pancakes were light and fluffy. The tips had a sweet teriyaki taste to them wasn't expecting that. The place was was clean. read more

IHOP - Veggie omelet with friends sirloin tips - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

we got food from here we asked for everything to be extra crispy which was not. I got the CFS dinner and the gravy was cold as all get out; they didn't give my pancakes what a really wanted! I called the store to let them know they can have all their food back and just give me my money can and the manager told me no we can't give your money back, but I can replace your food the next time you come. Not only that when we called to place the order, she never asked a name when answered the phone she said Hello like is this a personal phone or a business phone even the manager come to the phone hello not HELLO THANK YOU FOR CALLING IHOP THIS IS WHOMEVER HOW CAN I HELP YOU TODAY!!!! The customer service is no good all the way up to the manager. As the manager told me OMG THIS IS 2ND TIME TODAY SOMEONE GOT BAD FOOD WELLLLLLL SIR IT'S TIME YOU GET BACK THERER AND GET YOU TEAM TOGETHER BC YA WAS NOT BUSY AT ALL FOR ALL THE FOOD TO BE NOT RIGHT. read more

what I ordered vs what I got not to mention they don't use server trays, they just put their fingers right into your plate of food to hold multiple at a time. read more

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This was the worst IHOP I've ever visited! We waited 15 minutes for a server to get our drinks order and it wasn't busy -- 3/4 empty. I had to ask a server if anyone was working our section to get her attention. I ordered an egg white omelet and it was inedible -- smelled like burnt fish. read more

I got service with a smile. The place was kind of empty. They cleaned the table but wiped the food and dirt onto the seats and did not clean the seats. The fajita omelette was delicious. Everything else was okay. Well you can't go wrong with a crepe and there's were good. I have never been a fan of IHOP. However I took a few youth that I was mentoring because they had never been and never heard of a crepe. They enjoyed the crepe and Belgian waffles. So I guess that's all that mattered for this day. read more

IHOP - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

this was amazing! the food was great. the service was great, and the cheese pull on the cheese sticks! it had a nice smell to the place, and there was alot of people on Saturday! turly one of the most best breakfast of my life! I recommend the chocolate chocolate chip pancakes! you need to go to this place now, dont listen to all the 1 star reviews. truly amazing! read more

Our server was great. The food was yummy. I got the spicy poblano omelette, my husband got the Colorado omelette, and my daughter got the Mac'n'cheese. We mentioned it was her 4th birthday dinner and they brought her a little ice cream sundae! We will be back. read more

I visited IHOP yesterday and to my surprise, although it was "packed" I was able to be seated within 20 minute time. This location is usually a "hit or miss" based on my previous experience. I can truly say that my experience was outstanding! My server was absolutely outstanding at all times, as so we're the co-workers and management working as a team. They all made sure that my coffee was topped and would check up on me periodically. The breakfast itself was very delicious and HOT. Ordered the Griddle Combo and it was YUMMY! read more

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I had my 17th birthday there in 2015 and it was the worst , there was hair on my family member Trans pancakes and there was a piece of skin in my stepdad's soup , we immediately reported it to the Manager and he told us we didn't have to pay and he ripped the check/bill read more

Not a bad place for breakfast... but not good. On several occasions I have a weird time being seated. It is unclear what the dynamic is up front. There is rarely someone greeting at the door and it is usually several minutes before someone comes to acknowledge you. On my most recent occasion, our server sat us, but on the occasion before it was another server. The restaurant itself is not very clean. Very sticky in a lot of places and the bathroom could use some work. Service isn't too bad. Most servers are tentative and friendly. One time, my table of three spent 15 minutes looking at menus before our drinks were delivered. Three waters. Fifteen minutes. Blows my mind. Never had an issue with food, orders always come out right. Even when not busy, the food still seems to take FOREVER. Not a well put together restaurant, but one of the few options around for cheap breakfast. read more

I went to IHOP today and I was pleasantly surprised there was a manager that gave me amazing interaction her name is Natasha. looks like she's going to turn up things around.Ashley it was really professional and pleasant at the door as well. for this IHOP the store was clean the other away staff treated me professionally and with great interaction. I ordered a to go item and I have the desire to dine in, because of the great staff. I hope they keep up the good work. I may even start to be a regular here. read more

IHOP - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

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horrible, messed up my order twice. the second time I called in and was promised a free meal. I called 3 days later 5 times and didn't get an answer. finally 8 days later they answered and couldn't honor my free meal. read more

Me and my friend went here the service was horrible probably the worst i've ever received there was only 3 tables the waffles had multiple hairs in them my crepes were empty we got coffee and it tasted like soap we sat with empty cups and the plates in front of us for almost an hour without a single server stopping bye read more

SEVEN WORDS: BOISTEROUS BREAKFAST PLACE WITH CONSISTENTLY GOOD HOTCAKES. Whenever I am in the mood, for pancakes IHOP is my first choice. Not only is there a large variety to choose from, the quality of the choices is way better than average, too. The atmosphere is both simple and oddly elegant for a fast food place. The fashion designers really chose furniture that was utilitarian and easy for the staff to keep clean in most situations. So...why only 4 stars? That's a two-part answer. While I gave this Ohio five stars last time around, there's white elephant in the room. Actually, it's a herd of baby elephants - no less than 6 children are in the restaurant, and with all the sleek, solid furniture, this place gets as noisy as a gymnasium. That's off-putting for most. Still, I have always loved their food and surrounds enough to overlook the noise for an hour or so. read more

Mac and cheese was actually Identical to Kraft kids Mac and cheese with little thin noodles. Definitely not what was pictured on the menu. Floor was dirty We were there at 6:30 in the evening and they said our food would be delayed because they were cleaning the fryer. My side salad was the last thing brought to our table. There were only 2 customers in the place at peak dinner time. Broccoli was barely warm. The chicken breasts were quite good. Probably because they had just cleaned the fryer. NOT going back read more

Ordered our food 20 minutes ago still waiting. I like this I have but today is absolutely terrible experience. Mrs. Massey and style. Two tables for sat after us and they're already eating and one is getting ready to pack up the food and go. It's loud as hell screaming kids. iPads and phones going on with cartoons for the screening. Monster. OMG today I hate IHOP. Don't come to my table and tell me and Amanda are discounted my food . Bring me some damn food! I recommend you not come to his place after 10 AM. It's usually a wonderful place to come for a quick meal with family or friends. The staff is really nice I know them by name. I'm so flipping pissed off! read more

IHOP - Menu - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

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So this review is mostly because of the manager. He had his shirt unbuttoned very low and was on his phone the entire time. While the hostesses we even bustling around trying to help the servers, I didn't see the manager lifts a finger to carry an order or take one. He went outside a few times and just didn't help. The server was fantastic and very kind even though it was crazy busy. She was amazing the entire time and didn't seem to have any issues with us. Food was delicious read more

IHOP - I asked for extra cheese and they delivered - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

Our waitress was Courtney and she was very good! Coffee excellent and breakfast was good

Went to IHOP to redeem some free pancakes offered from T-mobile Tuesday perks and they were delicious! Our server was very sweet the whole time even though she was the only server/hostess. My menu was very sticky so she gave us little wipes to take care of it on our own. The pancakes came out in less than 10 minutes. My water for my tea and my families hot chocolate wasn't really hot but we still enjoyed everything. read more

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I would give the online pickup and dine in (Even before COVID) a Zero stars if if was a choice. They are what a restaurant should never be. I'm sure that they will be a casualty in the coming closures of IHOP locations... read more

Tried to get help. They just looked at me through the kitchen door. After standing for 10 minutes they finally came out to tell me it's going to be a 15 minute wait because of a shift change as she's already catering to someone else who was seated... ridiculous! read more

The reviews are spot on. This place is beyond horrible, complete mess everywhere, bathrooms had the paper towel holder torn off the wall and laying on the counter, hostess station was messy which is the first thing you see upon entering. The floors are slippery feeling and need a complete degreasing. If it's like that in the restaurant what does the kitchen look like! Will not be back, we've given it a few times and everytime there's been problems. Corporate needs to get this place fixed, cant believe it's still open and people eat here. read more

IHOP - Hostess station at entrance - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

If i could give 0 stars i would . Our server was horrible . She came to the table literally 3 times and my family and I were there for over an hour . No drink refills and didn't stop by to ask if the food was okay ; only to give us the check . We didn't tip because the service was horrible . She had an attitude as well . Then as we was leaving told another server she knew she wasn't getting tipped & thats because she's a horrible server . WOULDN'T RECCOMEND . The server was Cindy A . read more

Went for brunch time. Wasn't terribly busy but there was a good crowd. We were seated right away. Restaurant was clean. Our server Ashley was very pleasant, helpful, very sweet and very professional. We ordered our food and drinks. Ashley and others brought our food out. Ashley recognized that one of the orders was wrong immediately and took it back. My hashbrowns didn't have cheese and another server came back with a plate and took the hashbrowns to have cheese added to them. The eggs weren't cooked correctly, the manager had them removed from the bill and told us it would be used as a training opportunity. Totally professional. Very professional, respectful. The rest of the brunch was very tasty. We will definitely go back after being treated so well. read more

Good food. Friendly place. But the service is slow. It's busy on Sundays. We had to wait a while to get our food. Waitress was nice. But the kitchen was busy / slow or under staffed. Apple Fritters are awesome with eggs and sausages !! read more

IHOP - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

Server was overworked and under paid. Chicken was burnt to a crisp I asked her to have the chef remake it and he scraped some burnt off and sent it back.. terrible food but what are you gonna do when the government is paying people to stay home and make more money then they are. Wouldn't go here or recommend it. read more

Came in on a busy Saturday morning with my wife - had a surprisingly short 15 minute wait for a lobby full of people lol Waiteess was very nice - very busy herself but still attentive. Missed the wife's hash browns but literally got them 30 seconds after being reminded of them. Food was pretty aight - never been to an IHOP before so didn't really know what to expect. Definitely better than Denny's XD read more

I had not been here in a couple of years. The service was awesome and my food choices did not disappoint! The sirloin tip and smokehouse breakfast were very tasty. If you haven't been in a while...come on back! read more

No social distancing here. No tables or booths blocked off. You would think with all the new about covid some reasonable measures would be in force protecting their clientele. read more

Love this place. My only disappointment is the grits. I know that no one makes things perfectly, but the grits leave much to be desired. I'm normally not a pancake eater either, but I ALWAYS order pancakes when I come through here. I can't quite remember her name, but be sure to ask for 'Jakesha'. She's our favorite server! read more

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Filthy. Execrable service. The server forgot silverware for Pete's sake. I wanted to walk out. My wife wouldn't go. The omelette choices are too clever by half. Not a choice of just ham and cheese. The pancakes were on point. The only reason they got the second star. Waffle House has them beat to death. read more

Even after couple of visits I didn't find the food or the place worthy enough. Crowded on weekends, this place is mismanaged and the people at reception are not even bothered of your visit. This happened to us both times , we need to tell them we are interested to have meal at your restaurant can you please pay some attention! No doubt the servers are very good to you but the sad part is FOOD & SERVICE. Food is below average here and portions are too less, while service is slow.. read more

IHOP - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

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After having to drive to Lancaster to get my IHOP fix, (and before that, the last time I had IHOP was in San Jose, Ca., but that's another story:) Columbus finally built one on the east side. Oh happy days! Oh bliss! Thank you God! Yes this is breakfast lovers heaven. This is saturday morning Nirvana. Coffee, Bacon n Pancakes, oh my! Oh, did I mention that you can smell the bacon from the freeway? Bacon, bacon, I smell bacon! They must have a bacon pheromone machine that they use to lure folks in with lol. This is the Mt Olympus of the breakfast bacon n caffeine gods. The three of us drive into the lot giddy with anticipation only to find the cars spilling out to the street, no joke. I got dropped at the door to give our names preparing to drop the elbow on the first person who got in my way, while the other one went off to hunt a parking space. I gave our names then found a coveted spot for us to sit while we waited. She shoots she scores! The others arrive and we wait comfortable n cozy till they call our name. After a short 25 minute wait we are seated. The operation was a success. By now I can feel the coffee coursing warm and comforting through my veins and I am happy. I ordered the pick-a-pancake combo, blueberry pancakes (they have cheesecake pancakes, CHEESECAKE, can you believe it) hash browns with cheese n onions, 2 scrambled eggs and...BACON! Trusty got steak tips n eggs. the tips were slightly pink inside, ginormous chunks of meaty goodness. The other one got fresh fruit n a ham n cheese (for god's sake, what kind of pantywaist has that at IHOP, psssssh, seriously) The menu can be overwhelming, the choices go on forever. Just ask for one of everything. The manager says they have plans to build two more next year in Columbus. Life is good. The breakfast gods are smiling benevolently down on Cbus. We came hungry and we left happy, thank you, IHOP, thank you. I will be back for more of your artery clogging goodness very soon. Until next time, adieu, adieu, parting is such sweet sorrow... read more

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Just waited 20 minutes for a cup of coffee & for someone, anyone to take my order. They're rather be on their phones than take care of customers. Will NEVER return. read more

Really friendly service every time, but inconsistent food quality makes this place 5 starts some days and 2 starts others. Standard IHOP. They all look a like around here. Reasonable clean. Bathrooms could use some extra attention. Like I said, service is always great, but food is hit and miss. I know because I order the same thing every time. The first time, my omelette was over cooked, the next time, my omelette had too much pancake batter in it and tasted mushy, but the pancakes were outstanding. I assume it's just the product of young, inexperienced line cooks who really don't care. And really, it's IHOP, I get it. However, I have had excellent Country omelettes in Lakewood and that is what I have come to expect so, maybe they should all ride up to CLE and take a class from those guys. They know how to make the IHOP food sing. read more

IHOP - Pancakes here are so good. Clean plate club! - Breakfast & Brunch Near Me - Reynoldsburg, Ohio

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It was my first time going to this ihop and I wanted to try something else than just regular breakfast food so I went with the chicken and waffles the wait wasn't to bad and the crust/crunch on the tenders were untouched by other breakfast joints and the waffles were perfect too all together it was a really good experience. read more

Usually i get the same service which the wait is long but usually i think is because theirs a lot of people. But today it wasn't full , i was sitting and they took my order First we didn't have utensil in the table Second we got our drinks but took about 30 min to see our server again All the servers seem to go to the kitchen and never come out is like they go hide like roaches It took the manager who came out and gave us refill an hour later still no food. It was to the point that my 3 year old started to pretend to eat from the menu! Then finally food came and me and my husband got our food took about 10 min later for my daughter to get hers! It was just ridiculously because all the servers seem to be doing nothing And nobody was been taken care off! read more