The IHOP menu is average, at best. Breakfast; hands down they are awesome. But, lunch?? Nope! Salad...lettuce, tomato and onion. If you don't want one of the two toppings, you really don't have much of a salad. It seems EVERYTHING they serve has pancake batter in it. I can't be certain of that (other than what they tell you on their commercials. Putting pancake batter in their eggs to make them more fluffy and cause their gluten-free customers a painful afternoon.), however, my bun for my burger was oddly heavy-hmmm...perhaps pancake batter?? Our server really needed a lesson in proper customer service. She wasn't mean or nasty. She didn't mess up the order. But, what did she do..well...She brought everything to the table's edge for us to pass out to the appropriate people. She brought a hot plate and told us not to touch it, but, didn't put it in front of the customers. She expected us to know what we wanted almost before we sat down. It was odd. Not accustomed to being waiting on in that fashion. I might be old fashion, but I like when the server puts the plate in front of me as well as collect it from in front of me instead of me doing the work for her to come by and grab the dishes. It was just odd. I don't expect much, but a little more goes a long way. read more

Best late night IHOP around! Service: Excellent Food: Excellent The server Paul was patient (we couldn't decide), was very active and was extra nice. I will definitely be stopping by again. read more

This place is very "meh." We we here for "lunch" and were happy with the food, but we were there for a good hour or so waiting for the food and check. It was very atmospheric and the waiters were kind, but my nephew was soooo bored. Not the place I would go in a time crunch, as we were there an hour and a half, the half hour eating our food. At least they have big portions... read more

I went here with my daughters in December in the middle of the week. I was just getting over the flu and all I wanted was something to drink and some soup. We were seated relatively fast but no waitress came over for about 15 minutes or so. When she finally came over we ordered our drinks. I asked her what the soup of the day was. She said she didn't know but she'd be happy to go and check. We waited and waited. Not only did she never bring our drinks but she never came back at all. She left the restaurant completely. We learned this from whoever came to take our order, I think as she was the hostess. Well, after having waited an hour all together with no food we decided to get up and eat somewhere else. I've had some other issues there but this takes the cake. read more

I should've read the reviews first. The staff is all young kids, which is fine but it doesn't make them very knowledgeable about ingredients or options. Clearly there were too many of them hanging around, but never had my water refilled. I've heard good things about IHOP but my experience was nothing of the sort. Ordered crepes with eggs poached hard (the menus does say, anyway you want them!) when they arrived there was about a half jar of Nutella on top of the crêpes, which made them difficult to get down without scraping them off first. The eggs were not even poached medium. I had to send them back and reminded them to please poach hard. Almost like a hard boiled egg, they apologized and later retuned with the same eggs. Left them in my plate. Paid with a tip and left. Won't return. read more

Slow service. Not as "on the ball" as my old IHOP back in Maryaland. Had a total customer service "fail" when I went here on Free Pancake Day. Managers made it up to me with a $5 off voucher for my next trip. Still feels like a place bored college kids go to goof around instead of to work. With all of the awesome and affordable independenly-owned breakfast places to try in Pittsburgh, I don't think I will be wasting my time or money at this IHOP. read more

Went on midnight, took 1 hr to be seated. 1 hr to take orders and half hr just waiting for the check. I think this is the worst ihop I ever been to. read more

The service is terrible. The Black server women seem Racist towards the White people. I was in a party of 2 total and we were up THEN 3 black people came in behind us THEN the Black server lady flagged them and told them "Oh i can help you come this way" and seated them! Then there were 3 open large tables. Our black server told us there were no servers available for that area so we couldn't sit there So we got sat at a small table THEN we watched the black server seat a Single black person at a Large Table by them selves Twice! !! THEN it took 45 minutes to get our breakfast. Then the black waitress took my empty drinking glass AND never even brought me another drink after taking my whole glass!!! This place is Racist & has Terrible Service! !!! read more

Waited forever to be acknowledged. The person that appeared to be the manager tried seating our party before one that was already in and waiting. We got our meals, the kids (4 of them) ordered the create-a-scary-face pancake. After decorating we started to cut them up and they were completely raw in the middle. Not just undercooked, raw, dripping cold raw. The second set came out burnt. A happy medium not to be found here. The manager did make it better but taking care of our bill. read more

Service is terrible at this location. My kids and I have been here an hour and we're still waiting on our food. It was 25 minutes before we got our drinks and an additional 10 minutes for our straws. It would be different if they were busy but there not. This is the last time I come to this location. read more

When I got to Ihop, I was waiting to be seated then I went to the bathroom. It was FILTHY!! There was toilet paper everywhere!! Then, I got a cup of water and when I looked in it I saw stuff swimming in it. It was black stuff. Then, I ordered my red velvet pancakes. They looked good but as I ate them, I realized they were BURNT but the burntness was disguised by the cream cheese drizzle on the pancakes!! These teen girls were loud as hell cursing too and there was a baby screaming like there's no tomorrow. I gave this place a second star to be nice. read more

Can't get no service here. Food was served late. Plus she didn't even bringg us silverware. They expect you to eat with your hands here. Avoid at all costs. read more

I never learn. I keep trying to go to this location. However, this IHOP, on Browns Hill Road, has consistently bad service. After multiple bad experiences, I swore off this place. However, it had been more than a year, so I decided to give it a try. I arrived between 1:30 PM and 2 PM on a Monday. With me were my 1 year old and 4 year old. We were there to get some fun pancakes, as a treat for the kids. We were seated quickly, just ahead of a bunch of high school aged girls. Then we waited. And waited. And waited. I popped my head up and saw the high school girls with drinks, placing their food orders with their server. Now, 1 and 4 year olds aren't known for patience (that's why you take them to, say, IHOP, not a gastropub), and we were there because they were hungry. Though they weren't noisy, the 4 year old was sick of waiting and was actively lobbying to go home for a peanut butter sandwich. So we did. As no one even had come to take our drink orders, we had no bill to pay. I caught the manager on our way out. To his credit, he apologized and said "where are you? I'll take care of you myself", but we were done at that point. I told him I just wanted to let him know this was going on, and he said he would address it with whomever was supposed to take care of us. Good luck, manager dude. Something is very wrong at that location. Maybe you will be the one to make a change there. We have had consistently bad service there over a multiple year period. This was the second time I've walked out without being served (I know, I know, why would I ever return after the first time? I'm the idiot). Just wanted to have a fun little lunch on a fall day with the kids. Good idea, wrong restaurant. read more

This is my third and last visit. When I was seated there was a large dead cockroach next to my menu. The manager pushed it onto the floor crushed it and walked away. No one washed the table again, so I walked out and will not ever be back. read more

Bad. I will not waste my time listing the what is wrong with place. If you need ihop, go to the Robinson location. A waiter named Deez is a bad sign. read more

I ate here number of times and I never had a bad experience. Their breakfast are the best around. Only once did I ordered a dinner meal (it was OK), but I prefer their breakfast. read more

Service was great. Everyone was happy and cheerful from the moment you get inside. The food's okay. I've never been terribly impressed by IHOP's food. I'm not a big sweets person so fancy pants pancakes, french toast and waffles doesn't impress me. But for a place that specializes in breakfast, you'd think their breakfast would have a little more oomph in it than Denny's or Eat n Park. I got the breakfast sampler. You get bacon, eggs, sausage, ham and pancakes x 2 plus hash browns. You don't get toast. You can sub the pancakes for the toast but I can't help but feel cheated subbing my pancakes for toast for my eggs. Everything was tasty, but my over medium eggs were barely over easy. And considering I had to share my toast with my friend for our eggs, the toast to dippy egg ratio was pretty messed up. Yeah, I said dippy eggs....my folks are yinzers so even a few words have sunk in to this Zonie. She got the french toast breakfast. Her eggs were like mine....supposed to be over medium but barely over easy. Everything tasted good, though. Her french toast was fluffy and sweet and we poured gobs of blueberry syrup onto it. She also got this flavored coffee that she wasn't impressed with, other than the chocolate chips and whipped cream. Flavored coffees with chocolate chips and whipped cream doesn't impress me, either. Our only real complaints were that it took over thirty minutes from when we sat down before we got our meals. We showed up at 10:30 so maybe we were at the tail end of their busy shift. The waiter was on the dining room floor the whole time so I know he wasn't in the back rolling silverware or ignoring us to do sidework. He was also super friendly and cheerful. Honestly, for the price, I'd rather get my no-name somewhere else. read more

Awful place! Service was horrible. My chair and table were not clean. I had to switch chairs to avoid sitting in syrup/ I don't know what. I ordered my daughter a make your face but was told they could not make a that. It's a pancake with a smiley face. We waited well over 45 minutes for our food but when it came, I did not get my food. We had no syrup. Our waitress never returned until others in the party had finished eating. Then she was surprised when we asked for my meal. We waited an additional 10 minutes for my order to be brought out wrong. Horrible customer service and disgusting place! read more

DO NOT EAT HERE! My husband found lipstick on his coffee cup. Manager came over didn't say a word. Took our check of $36 and reduced it to 23$. Wait staff polite but incompetent. Food was low quality. read more

This must be a interactive exhibit like the Carnegie where the customers learn about busing their own tables? They also wanted us to learn about HOT and COLD and measurements because they left a near empty, cold coffee kraft on the table...for display, I'm assuming. Don't read the menu because this IHOP is serving up loud Yinzer conversations with a side of bad carpet odor. Food....late...45 minutes. My food didn't look prepared as much as "squirted" on my plate. Though I tried to lose the memory of this food...IHOP doesn't forget and followed my stomach for 3 hours. Did they put kidney stones in that omelette? Our host looked like they pulled her from a bunker after 40 years and with math skills to match. We told her to split the bill and she came undone like Russell Crowe from A Beautiful Mind. The next day, I realize they charged me and the party the same full amount. If you want comedy in complete incompetence, a staff of lost hopes and dreams, and a painful restroom visit...look no further. The waffles are stuffed with broken promises. read more

Came into this place for breakfast after work. We knew it might be a little busy due to the fact it was Mothers Day and 9am but that was not the trouble we were faced with. We both ordered the Churro Pancakes and coffee the food came out quick, why u ask they were still doughy in the middle and gross. I went to the bathroom to wash my hands and to my surprise there was one of the workers in there putting her hair up and left green goo all over the sick as well as hair everywhere. When I came out I got ran over by a waitress that told me to watch where I was going and to get out of the way of people working, um Hello. We asked our waiter for the check and 20 minutes later he still never showed up. When we went to the counter to ask for our check and pay we were told that our server gives us our check and to pay him. I explained to the man that he never came around and then ten minutes later our check came and I paid for it. Never again the servers need better attitudes and the food needs checked read more

Came in on a wed morning, not busy, waited 10-15 minutes never waited on, we left, but there were 2 servers at the front to tell us to have a nice day though!! read more

I love iHop, but last time I went to this location was disappointing. The food was great, per usual. The service was sub-par. Our server was clearly new to the job, and seemed untrained and very overwhelmed. He kept forgetting basics, like silverware and filling drinks. When our food was brought out, it was brought in parts on different plates. Sides being brought separately from the eggs/pancakes, etc. After eating, we waited 20 mins for the server to come back and acknowledge we were done so we could get the checks. Our checks were separated per person, and the server was very unorganized with our checks. We were not given itemized receipts, as is normal, we were only given a receipt with the price and tip lines. When the server gave us our cards back, he picked up money from the table that someone was leaving as a tip, asked if it was for him, then pocketed it. I don't know how people are trained nowadays, but I was always taught that servers do not touch a tip on the table until the customers leave. We paid and got out of there as fast as possible, the server was upset because his other tables were complaining as well. Food was great though! read more

worst ihop ever. ruined my night. i wish i could give a zero. i was coming from my homecoming dance and me and my 6 friends were so excited to eat ihop. and we waited to be seated for 20 mins. and then we waited for our food for an hour or so. and it was cold, undercooked, and didnt even taste good. and on top of that, another person mentioned there was a hair in their food. oh and let me also mention that we were never asked ONCE whether we wanted refills or anything. let me repeat ONE HOUR. no refills. we were never checked on or anything. worst. place. ever. read more

I had a lovely break fast at this IHOP this morning. Our waitress, Leslie could not have been friendlier or given better recommendations! I ordered their new Cinnamon French toast, which was to die for! It reminded me of eating Cinnabon--which I also love! I love that each table gets it's own coffee pot! Service was prompt! I really enjoyed my meal at this location and plan to visit again next time I am in Pittsburgh! read more

From the minute we walked in everything seemed really disorganized and it never got any better. We waited 20 minutes to get a seat and 45 minutes for our food. The food was fine, not great but fine. We never received any water, the server came by twice, once when the food was delivered to see if we got everything and then to give us the bill. When we left there were 7 employees standing in the front entry doing NOTHING! As I said very disorganized. We won't be going back. read more

The store service was horrible! Bacon was so overcooked, eggs tasted very weird, coffee was oversweet and tasted nasty. The server was like half asleep and didnt even take the right orders. read more

This morning i went to this location to order a simple breakfast waffles eggs bacon. Me and my hubs on our anniversary weekend....we waited one hour and twenty two minutes before being served the wrong breakfast all the while with comments like ...oh your breakfast is coming...or its on its way let me check on it and on and on. Never will return to this location. They gave us the meal free which they should after almost and hour and half long only to recieve it wrong and cold. Needless to say will not return even with the 25% off coupon. Gave those coups away. read more

Who wants to wait an hour for cold food?! Terrible service with a side of burnt bacon is what you can expect here. God forbid you need silverware. read more

I was skeptical about this location due to previous low ratings however I was pleasantly surprised. It was a bit crowded which is expected for a Saturday afternoon but we were seated within 5 mins. Server was prompt and friendly. The food came out fast and was good especially the red potatoes. They were seasoned to perfection. Dont let the ratings fool you try it for yourself. Will be back again!! read more

The service was SLOW they were super busy we went on friday around 1130am. Waiter was nice tho and kept checking back w us. The food was good but came out wrong. Was not a bad experiance but not great either read more

Good friendly service. Food was good. I have been in food service 30 yrs. so I can give accurate ratings. Some places are understaffed at least if they are friendly about it and food is good thats what counts. read more

I came here this morning for the first time in a few years. I have to admit that the other times I came here, the service and food was subpar. However, our service was excellent this morning. We were seated right away which was surprising for a Sunday morning. Our waitress left a carafe of coffee on our table which is a huge bonus for me for Sunday breakfasts! I love not having to flag a waitress down for a refill. I got blueberry pancakes and they were absolutely delicious. The bacon could have been thicker, but that is my only real complaint. I'm very glad to see that this business seems to have really made improvements over time. read more

Food was good. We we're told there was no coffee yet watched people be served coffee. Also, we were told there was no silverware available because it wasn't washed yet, so we were given flimsy plastic silverware which was impossible to eat, eventually we got silverware when we inquired further after nearly being done eating. Won't be returning anytime soon, if ever. read more

The worst restaurant experience of my life. Granted I didn't expect much as it is an ihop. It took an hour for our food to come out and we only got eggs and pancakes. Literally would rather die than eat here again. This experience took years off my young life just go to the Wendy's next door and save yourself read more

Getting into this place at 11am on a Sunday is harder than getting into Ft. Knox! Sadly, the food is not really worth the wait, but it's IHOP or Eat 'n Park, so what you gonna do? It could have been my fault. I tried their biscuits and gravy, and they were destined to disappoint. Maybe I'll stick with just eggs and hash browns next time I have to go out for breakfast. On the upside, the service was quite friendly and fast. read more

It's an ihop...lots of food, of acceptable but unremarkable quality. Service might be good or might not be good. I mean...it's an ihop.

Horrible service! It took 40 minutes to get two burger meals even with a very light lunch crowd. I called the posted customer service number and they did not bother to call back. I couldnt imagine what woukd happen if they were busy. No thanks! read more

I visited on Sunday morning and our meals took 35 minutes to arrive - a bit slow even for a busy day. Today, the restaurant was close to empty and our order still took 20 minutes to arrive. Plus the kitchen forgot one order of pancakes. These took an additional 15 minutes... The food is good once it arrives and the service is great. I think the problem is in the kitchen. If they can get it together this restaurant will be 5 stars. read more

Horrible service. Have ate at IHOP many times this was there worst. Waitress drop a tray of water took 15 minutes to get it cleaned up. Manager never even came to the table. Poor management!!! Our employees walked past the mess in the floor and didn't even try to help. Some were even laughing. read more