Came here maybe a week or so ago, the manager Mary and server Ebony were on top of everything and the sweetest. Fantastic addition to this location. The food was great as well. I always recommend the breakfast potatoes (small home fries) with anyone that comes to eat with me. 5 stars- well deserved. read more

Friendly staff great prices and the food was good. My in laws and me went to try it for dinner.

Love it here! Staff treats you like family, sometimes it gets packed, notice how business has been really picking up lately! Me and my grandmother love coming here on Sundays after church! Much recomendation. My favorite food is always the Philly stacker but anything is good to me! To me coming in the morning is always best as it gives off a feeling like waking up, going down stairs to your kitchen but its ihop instead, coffee ready and morning silence an greetings is always a great start! read more

We were waiting a good 5 minutes before the hostess even acknowledged we were in the building... when we were seated it took a good while for even our waters to come. I didn't know what I wanted to order when the waitress came to take our order so I asked for couple minutes. Little did I know that the next time she would come take my order was in 50 minutes when the food for my three family members came. What did she expect me to do? Take 50 minutes to decide what to eat, and then wait until my family ate before getting my food?Mind you, she very quickly walked past our table a few times tending to other customers asking us if "everything good over here?" What would be good? The food we haven't gotten? She didn't even stop or listen to what our answers were Overall, unless you want to wait Michelin Star restaurant preparation time, don't go here! read more

I ordered the 2x2x2(2eggs,2bacon,2pancakes) I added 2 additional eggs scrambled and asked for the bacon to be done extra crispy. The bacon wasn't extra crispy, the waitress saw this and asked if I wanted it taken back and fried more and I was like no it's is what it is. Then after picking up a bacon strip found a hair on plate. I asked for a new plate so I could eat my pancakes, not an entire plate of food as it only had eggs n bacon, which I had eaten already before I saw the hair. She brought me a new plate told the manager and manager came to apologize and comp my meal. I asked to pay as I understand these things happen. Honestly I was more pissed about my bacon than the hair. Stuff happens it's not fine dining lol. Over food was ok for what it was. Manager already comped meal so can't pay. So I left it as a tip. Service was standard. I appreciate the managers comp, but totally unnecessary. It wasn't in my food it was just laying on plate under bacon. Being bald I don't have hair issues but I totally understand it as long as it wasn't mixed in with my food. I'm sure it would have pissed some people off but things in life happen. The manager talked to the cooks and servers to make sure they checked plates. Good enough for me in this type of place. read more

Food for morning crowd was very bland and cold my hash brows were not even warm . I expected for food to be fresh since we were the first customers there read more

Food is decent, however, the service not so much. I've only done take out but my experiences have not been great ones. I've witnessed people in front of me wait for their orders while multiple staff were chatting and then proceeded to walk off without acknowledgment. read more

If there's anybody out there with a bunch of money, give it to that sweet manager lady she has helped my family out tremendously when we needed it. My baby girl loves this IHOP. read more

Total time to spent at this IHOP this morning (Saturday, 5OCT24), from signing in to receiving breakfast at our table), was 1 hours and 55 minutes. We only went there be cause our little granddaughter loves IHOP. 22 minutes waiting to be seated. 17 minutes waiting for a waitress. 19 minutes waiting for waitress to bring our drinks. 57 minutes waiting for our food (after we received our beverages) As we watched Uber drivers and others obtain their to-go orders presented quickly, we waited and waited and waited. We watched another couple (who arrived 5 minutes after us) leave after ordering their food as their waitress asked if there was a problem. YES!!! The problem is timeliness!!! NEVER, EVER going back again. read more

We stopped here because we have not had it in a while. Well we know why we stopped going. The pancakes were cold, the bacon was not bacon it was stricklin and the ham and eggs were rubbery. The service was ok but will not return . Wasted $50 read more

Bad server and service , no refill on coffee. Patelye was the server, no ice for she shakes we came for, and no refill on the drinks that we compromise on. IHOP needs to do better this will be my last time visiting here! I can't believe this mess! Do not come here. read more

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Carpet needs to be replaced not cleaned.vwantes something simple, and cheap. Ordered chicken and pancakes. Chicken strips are good. Order pancakes to be light in color. Guess the cooked t understand. But they were hot. Table wasn't clean, so busboy needs to do his part and completely wip/clean the intire table if it looks clean or not. It wasn't busy, so food came out fast. This time. read more

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Dined in during Sunday Breakfast. Service and food was great! It started getting busy alittle after 9am. Only thing is they asked my husband how he wanted his tboned steak and he said medium rare and it was practically well done. It seemed like they boiled the steak. They're wasn't even any grilling or char marks. Our dishes were also reasonably priced. read more

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waited for 15 minutes. was asked twice if we were waiting for a seat then four men walked in and were seated ahead of us. poor service!

Service was fine but it took about 45 minutes to get food while the restaurant was basically empty. I asked for marinara and they gave me pasta sauce. read more

Not bad here the service e is great and the food is typically done too my specs... this is an older building so at first i thought there was a musty man sitting in the AC hahahahahaha.. aside from that its. Ot bad here at all... read more

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I have been super homesick since I moved here and this place reminded me of the ihop from back home. The service was amazing and the food was awesome! Thank you for making my day. -yellow sweater read more

Usually I don't have too many problems with this location. They may forget to pack syrup in the to go bags, but today I did a curbside pickup. I arrived about 3 minutes after the order was suppose to be ready. Called and informed them I was outside. They told me my food wasn't ready yet. Fast forward a hour....no one has brought out my food. They're phone is providing a busy signal. Poor customer service. If you're too busy for curbside abs pickup orders, turn off the option. read more

took a hour for three meals and its cold in the restuarant food was cold as well they said the cook has ptsd and is slow

IHOP is IHOP, a really nice restaurant for family. Breakfast will not disappoint you that is for sure. Service always good.

It was a very busy day when we went so we expected a wait. We were told about 15 minutes to get a table and that was about accurate.. Once we were seated, it took a while to get our drinks but I'm not gonna blame our waitress, I'm gonna blame the family next to us.. they were complaining about everything! So the waitress was busy dealing with them. Well we finally ordered and she gave us great attention, our food was fast and delicious. My steak omelette was huge! Steak was a little tough but it's IHOP steak sooooo.... Overall a good experience considering the crowd and picky family next to us. read more

I have been sitting here for an hour and still haven't received our food. Service is the absolute worst. Do yourself a favor and drive an extra 10 minutes to Columbus, GA. They have multiple ihops with better service read more

I went there today 4/2/19 and the carpet smelled so sour. When we were taken to our booth the seat was torn. Shame on you for allowing your business to get in that shape. We need IHOP in our area but we have a right to patronize a clean establishment. I gave you a 1 star because your staff was friendly. We left your establishment to go to the IHOP on north veterans and now enjoying a meal in a clean establishment. read more

I has the best experience at IHOP today!!! I came in during rush hour on my lunch break . I was seated right away. I understand that places are understaff during these times so I waited patiently for a waiter. No one came So the manager Jonah Lee came right over and asked has anyone took my order I told him no. He brought my drink and food out within 10 minutes . I will definitely be back and I recommend this place especially when Jonah is working. He walked the floor constantly. read more

They have a nice variety and breakfast all day for those that love that. I am glad to see places like IHOP have alternatives like Turkey bacon and sausage, egg substitute and other menu items that compliment certain dietary needs. read more

IHOP - Breakfast & Brunch Near Me - Phenix City, Alabama

Below is a picture of my spooky pancakes From yesterday morning they tasted really good but they looked horrible read more

IHOP - My spooky pancakes from yesterday. They were good but they look disgusting - Breakfast & Brunch Near Me - Phenix City, Alabama

Amazing service ! Thank you to our amazing server Crystal ...We escaped hurricane Irma out of Miami not knowing where to go... just kept driving to Columbus,Ga and somehow made it to this IHOP!!!! Crystal made us feel like at home !!! read more

Everything was great here. I usually don't go to IHop's because there really bad in Florida. But this one was clean, service was perfect, food came out hot and fast, all the staff was friendly. Overall a 5 star experience. I definitely will be going back there again I recommend it to anyone passing through or that live here. read more

I normally order from this ihop online and everything is perfect. TONIGHT I ordered an hour ahead so I could pick my order up as soon as I got off work because me and my family were hungry. Well I get there at the time I specified. No order. They told me that it didn't come through. I showed them where I ordered and then she proceeded to write it down so it can be prepared. Okay I said fine this should be about 20 minutes. Ummm 39 minutes later the order comes out and it's wrong. Not only that, but it's missing part of it. So the lady took all of it back except the omelette, hashbrowns and milkshake. While she was in the back, I looked at the hash browns and it was as much in there that would fit in a toddlers palm and they were partly burnt. I sent that back along with the milkshake because it would have melted waiting for my food. So then someone comes out and says. "It's coming". No crap captain obvious. Then shows me the receipt where the order came in 38!minutes after I placed it. Okay???? But I was here on time and you wrote down my order so why does that even matter??? Anyway so AN HOUR LATER my food comes out. It's finally correct with the exception of three side salads. She went back to get them. She brought two. She went back to get the other. I get home and one of them is just lettuce. Wtf??? So that was trash. Not to mention the hashbrowns they remade where just like the first ones. At this point I didn't even care I just wanted to leave. Over all the food was okay, it never tasted like this before. I didn't get my sauce that was suppose to be with my shrimp. They have a lot of A1 sauce though. For whatever reason. So tonight I'm giving two stars. And that's only because I like ihop but tonight I got really frustrated and the food should have been better since it all had to be remade and an hour after I ordered it read more

Every time I get my breakfast here I bring my wife and kids. I love the service thats provided EACH and every time we go for a family outing. The food is well prepared and the service is consistent all the way through check out. Menu items are inexpensive and service is awesome! 1000 stars from me! read more

Crossed the Georgia border to Alabama just to say we've been here!! ;) Very clean and very personable hospitality

Very surprise at all of different menu options. Who knew you could get a four piece chicken dinner at IHOP. I thought all they serve was breakfast. They even have a very tasty chicken and waffle meal. The coffee is great. Grilled pork chops are good, too. read more

In the particular time I went the food service was quite slow as in we waited 40 minutes after ordering. The food was not prepared as explained but again what can you expect from an ihop. read more

We had Monika as our waitress and she was amazing! It was really early and she was still upbeat and happy to be at work. Loved it!

The service was horrible! It took 30 minute before we were able to order our food and an hour of sitting there before the food arrived. Meanwhile, people coming in after us were served and already leaving before our food arrived. I let the waitress know that I was displeased and got nothing more than an "I'm sorry". When I cashed out, no one even asked about my visit and service, even though the manager was standing close by. Because I was never asked about my service, I took the time to express myself at the bottom of my signed merchant receipt. I promise I will never return and will advise everyone to make sure that you don't have to work on a day that you decide to have breakfast at this establishment. read more

8439VCW3V+PG. I never had this location but the only way I can get my car back to my house is to get a better place for my kids to come and get their stuff for lunch or anything else to say anything but I wanna know how you doin I was suppose to be there and that's what you gotta try to get it done read more

I waited till the 3rd time we went here to write a review, and give this place a second and third chance. Needless to say, we've been sick after eating here the last two times we went here. We will not be eating here again. The omelets are horrible and greasy and use some kind of nasty tasting processed cheese. My son was given a uncooked pancake, and the best they could do to compensate him was to ask him if he wanted some fruit. I will never eat here again. My wife and I both cant stand the food here. We are both IHOP fans just not this location, which is sad. read more

I have never been in this IHOP when it's crowded. I have enjoyed the service and food when my family and I ate here!

Great tasting food and friendly staff. I LOVE getting free refills on the iced coffee drinks! Nice enviroment for the entire family, groups, or even a date :) read more

Before today I would have given at least 4 stars. A friend and I go there almost every Sunday and have since it opened. The food has always been good, but the service depends on which waitress you get. Today however was the worst service I have every experienced anywhere. From the time we pulled into the parking lot until we received our food was 45 minutes. They weren't especipally busy and we were seated within a few minutes. We were put at a table at the very back of the room where evidently no waitress had been assigned despite having been told by the woman who seated us who would be our server and having one of the waitresses come by and say she would be with us shortly. She never returned though we saw her serving other tables nearby, includiong people who were seated long after we were. No one brought coffee as they normally do almost as soon as you are seated. Eventually one of the waitresses who is very friendly noticed we had not been served at all and brought us coffee. Soon after we overheard her telling the waitress who had said she would be with us shortly that this was her table. That waitress argued that it was not. The nice waitress apologized and said she would help us which she did. When I paid the bill and was asked if everything was ok I said it was the worst service I have ever received and she said "oh." If I had not had to be somewhere I would have asked for the manager though I doubt it would have helped. I doubt I will return to this particular location. read more