I'm celiac, just wanted a sandwich. The mgr. came into the car line to make sure order was right. Nice. Then, they forgot the bun! I hate that! All I wanted was something to eat...I won't go back. If the mgr can't get it right.. read more

Great sandwich we love this place great service to we will recommend this restaurant to everyone

Excellent food and good service just needs to add cheese to chicken sandwich!!!! Could eat the chicken sandwich every day

First, I know everybody reviews Chick-fil-A and they should. It is truly the best chicken sandwich I've ever had the fries are waffle cut and that sauce just wow. But I think what makes it so good is the people today a young guy with a beard at the counter Looked like he truly cared about one of my first times eating there and where I was from and how we could help. That just doesn't happen everywhere, so I guess the reason it's so busy is because of the service.... And the food, great experience.! read more

Chick-fil-A - Part of the journey!!!! - Fast Food Near Me - Phenix City, Alabama

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I don't know what has happened to the management of this Chick-fil-A recently, but something needs to be fixed. My wife went through this drive-through at 2:18 PM today and ordered a lot of food - with Chick-fil-A sauce. The employee smiled and gave her the food and drinks. When my wife came home, there was no Chick-fil-A sauce. At 9:44 PM, I went through the same drive-through and ordered a couple of meals, both with Chick-fila-A sauce. When I arrived home; again, there was NO Chick-fil-A sauce. I don't know where the malfunction lies with this Chick-fil-A; however, when a customer orders ANYTHING and you happen to be out of that product, at least act professional and inform those customers that you are out of those items. The only reason I gave you two stars instead of one is that your employees were very nice today. read more

We've eaten at many Chick-fil-A's and we all know we can count on the food to be good. But this restaurant gets 5 stars because it was so awesome to see the managers so hands on in helping the staff. There was a mess made at a table and the manager was hands on in helping get it all cleaned by moving the tables. Leadership here did a great job! read more

This is the best food ever the chicken nuggets are bussing ice cream is good also the fries are just the best could NEVER GO ABU YWHERE ELSE AFTER THIS read more

I think their service is great, however when you get some young lady who has her "butt" on her shoulders that day it just kind of ruins your whole experience. Just saying. read more

Best chicken sandwich!! Fires could be hotter!! When the are busy they have your food sitting out side fires get cold become soggy read more

Went here after we tried to go to McDonald's and found that restaurant locked up at 5pm. With folks inside still eating (what?). So yeah, I was grumpy. The folks at Chick-fil-A? Stellar. Fantastic! Wonderful! The food came out quick, exactly how we ordered, and really I'm happy McDonald's didn't want any more customers today. We got WAY better food and service here. Restaurant was clean, pretty calm, and again, the folks here were absolutely fantastic. Heck, even the other guests were just wonderful people so maybe that says something about the city here too (if you forget McDonald's exists...). If we ever come this way again we will definitely stop here for food. read more

All I have to say is that the food is amazing, the service is crazy good and nice, and the atmosphere is perfect. W restaurant.

Everything was perfect as always. Fast service. Quality food. Friendly service. Prices reasonable. Peach milkshake is amazing!

Pretty good! Stopped in on a road trip and all of the staff were very friendly and the food was great as expected. I would stop again!

Polite but one of the slowest service I've had at any of their locations. I saw that my item was ready but the person went in the back, brought out ice tea to refill the drink area and after that gave me the item- while others just stood around?!! read more

Chick-fil-A - Fast Food Near Me - Phenix City, Alabama

Employees are always sweet. One of them even made my day a little brighter after having a rough morning. He was very nice.

As always, CFA delivers food exactly as ordered, quickly and with a smile. Restaurant is always neat and tidy. CFA is the CHAMPION of fast food! read more

Awesome awesome service and great food! Went a mc Donald's about one mile away and had such a terrible experience... the two restaurants are not even comparable! Felt like i was in a different city! Thanks for the great experience, especially thanks to Ashton! read more

I have always loved this Chick Fil A. I've been a customer for Many years and I have yet to be disappointed. Today, I went with my mom and I got a Cobb Salad with ranch and honey mustard dressing. Amazing. The service is always immaculate and the workers are doing an amazing job. In lieu of the COVID-19 pandemic, the workers are definitely following CDC guidelines. Masks were in place and worn by the workers. I always have to brag on this store because no matter how long the line-- whether inside or out-- the wait time is never longer than 4-5 minutes. They earned their stars. read more

Chick-fil-A - Chick-fil-A Cobb Salad - Fast Food Near Me - Phenix City, Alabama

Very nice and friendly staff! We dined inside and the manager came by our table several times to ensure we were satisfied and had everything we needed. Food was delicious and came quickly. Very positive experience and would recommend to anyone passing through. read more

It's chic-fil-a, what can you say? Always great food and great service. I ever been to any of their establishments and received poor service and this location is no different read more

What can I say, great food, nice customer service. A little pricey but it's a Clean nice atmosphere.

This is probably my favorite Chick Fila restaurant. Over the years I have placed countless last minute large catering orders and they have always delivered. Staff is super friendly. Food comes out fast. Definitely a 5 star from me. read more

This is a really good Chick-fil-A, but that's not what this review is about. It's about the amazing customer service. One employee I'd like to mention is Avery carpenter. She is a very good employee, but also in her down time she goes to southern union and is a mentor to many in the youth group at auburn heights. Ansleigh Carstens is another employee I'd like to mention. She also is very good at her job and is always very happy. They both deserve a raise. read more

Chick-fil-A - A picture of Avery - Fast Food Near Me - Phenix City, Alabama

The employees are always really nice, and the food is tasty, delicious, and always great! Sometimes though, they forget some of your food, especially your fries, but ate still really nice. You t is the best Chick-fil-A in town! read more

i always order the fried cobb salad and i have a problem with the bacon. the bacon is always broken instead of chopped neatly. im sorry but my food must be appetizing otherwise i do not want it! read more

My favorite place for lunch. Our local Chick-fil-A is the best! Always ready to help the community and all the employees are super friendly and very helpful. This Chick-fil-A is in East Alabama where tornadoes has just devastated our community. I was in our local Chick-fil-A for lunch the day after the tornadoes. The employees had five or six tables lined with bags they were preparing for the First Responders, Alabama Power and the victims of the storm. I love them!!! read more

Had to wait longer than usual to get my food and it was not hot. Lukewarm. Had a #1. Seem to have trouble with keeping fries hot. Barely warm fries have happened to me a bunch. Yes, I have brought to their attention a few times. read more

Chick-fil-a had two elementary school age kids behind the counter dipping up ice for customer's drinks and actually working. The exposure to the food was uncommon, uncomfortable and unacceptable. I am not use to elementary age kids leaning and standing over the food behind the counter in any restaurant. read more

Fast Friendly service. My current favorite is the yogurt parfait and the breakfast burrito. read more

Chick-fil-A - Fast Food Near Me - Phenix City, Alabama

I pulled up with 5 mins to spare and they were closed I had to eat shitty midi is shit gave me food poisoning and have had the shits for 3 days straight. All the employees laughed at me when I tried to open the door at 9:57 talk about embarrassing :/ read more

This place speaks for it's self. Amazing customer service. The food is always good. I have never been disappointed.

Pulled in today and was really sad to see they had employees outside taking orders during a lightning storm. I will NEVER return to this location obviously management cares more about profits then employees safety. read more

So, when visiting this Chickfila location I expected to receive the great customer service and food that I have become accustomed to. But, I was sadly mistaken. When pulling up, the young man taking orders seemed almost as if he didn't to take my order. I brushed it off and chalked it up to maybe he was approaching the end of his shift and had already encountered many customers. I ordered a spicy chicken sandwich meal with a lemonade and a kid's four piece meal. My fries had no salt, my sandwich was subpar, as were my nuggets, and I received no barbeque sauce. Disappointed. I should've went to Popeye's. read more

This place is great!! Always friendly workers. Quickest place in town any time of day. Orders are always correct.

While our order was delivered to us correctly and I can't complain about that, I was shocked by the attitude of what appeared to be a manager as we waited at the window for our food. He came by the window with bags in his hand and yelled, "Who ordered these bags? Did you get them at the Dollar Store?" and then he slammed then into a trash can and yelled, "God bless it!!" My son and I were shocked by this behavior! This is not the Chick fil a attitude we are accustomed to. read more

While this may not be a "5-star" restaurant, it is absolutely a 5-star fast good joint. The employees are friendly and respectful and it's obvious they enjoy their jobs. I really enjoy the food as well. I got the spicy chicken sandwich and it was awesome. Thanks Phenix City chick-fil-a read more

Me and my friend just came through the drive through and the worker was so cute she hit the curb and left without her sprite . Good job

Friendly efficient staff with great food in a super clean location. Classic combo always a winner free refills too

My one and only! If you should ever want a great piece of chicken Chick-fil-A is the place to get it! And Mr. Principal BLEVINS son little mr Blevins is a great manager/team player! Even when I'm having a bad day yall know how to make people feel better! read more

I've eaten here the last few days because I had been craving it. 98% of the time my order is right. Today it wasn't. Always go to the drive through on my way to work. I specifically asked for 2 packets of mayo for my sandwich. No one likes to eat a dry sandwich, right? Pull out my sandwich down the road and NO mayo. I'm forced to eat it dry. I'll wait a while before going back. I know it's a small thing, but it ruined my lunch on the go. read more