Well this is my first time here and the food and service were really good. It definitely is a casual spot but I really appreciated that they were super attentive and brought our food out quickly since I had little people with me. Shout out to our server Alex who was amazing! read more

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Mr. James was the best waiter. Food was just fine. I arrived to an almost empty restuarant on a Saturday morning around 830a. By 9, it was Filling up. read more

IHOP - Breakfast & Brunch Near Me - New Carrollton, Maryland

Curbside pickup is not a thing at this location. 1. To this date, 08/27/2024, Curbside pickup is still an option on the app 2. They have the Curbside pickup signs at the very front of the store... they have 3 signs in fact that cover over 3 parking spaces. I went to this store around 2 days ago. I ordered Curbside pickup. I was following the app's instructions. It told me to input the make and model of my vehicle, color and that someone will be out with my food. I waited over 25 mins for someone to come out with my food. After waiting a while, I went inside and my food was right there sitting on the counter along with my melted milkshake. They mentioned to me that they don't go outside and drop off the food because they need to see proof on the phone. That's fine that they need to see proof, but you can also check for proof outside for the people waiting for curbside pickup. They just says to me that management doesn't have at least ONE person eyeing the front to see if someone might be waiting for curbside pickup. ' It's upsetting that I have to write this review because the rest of the food was bomb.com. I'm just more upset at the app and management... if you know you have curbside pickup on the app as an option, USE IT! If not, don't use the app at all. Now, since this is my nearest IHOP location and I love IHOP, I will be back so I hope to update this review again in the near future. read more

Lo más importante el higiene con lo que se elaboran los alimentos que uno se come. Mi esposo ordenó comida de este lugar por medio de una de las aplicaciones de comida y en su comida le salió un nudo que parece ser pelos. Tienen que tener mucho cuidado e higiene cómo se cocinan o elaboran los alimentos, porque cualquier cosa mal que uno no se de cuenta que se está comiendo puede ser purjudicial para la salud. read more

IHOP - Breakfast & Brunch Near Me - New Carrollton, Maryland

Not to be mean, but the smart thing to do with is branch would be to close it, or sell it to another that can manage it better. In person or online the services are so terrible. Almost seems like they go out of their way to give bad service. The staf are disturbingly rude and aggressive, and if you avoid them and just order online, you can be sure the terrible service would still reach you. I have order from them online 4 times and all 4 times major meals were missing in the food. Been there in person once with my mom and NEVER went back. We were left standing at the door while the staff the door stepped out in from of us for a smoke or a call. Then irritablely came back to seat us like we were bothering her by being there, said no word to us and walked away. We Didn't get a server to come to our table for almost 30mins, so after a while, we just got up and went to another ihop read more

I came here for a quick dinner at the request of my 3 year old lol. The waitress was friendly. There was no wait at all and the place was pretty empty. The food arrived very fast and was typical yummy IHOP. The restaurant appeared clean and the servers were practicing proper Covid era cleaning practices. I would definitely dine here again. read more

IHOP - Breakfast & Brunch Near Me - New Carrollton, Maryland

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The service was cool at first but then after we ordered we waited for our food for 20 minutes after that the guy comes up and tells us that our entire order was deleted. Our table was for 8 and we all had to sit for an hour all together just even get close to the food. and when the food comes out it was cold. The only good thing is that they were quick to fix the issue with the food but the order getting deleted is what sent me here. When we asked the guy for some sort of compensation for deleting our order he sat there and told us we werent getting one. I had an appointment at 2 and because i had to wait another 30-35 minutes to get my food I was rushing to make it to the appointment. read more

I ordered carryout and the food was great and the service was even better. Only ding is that the person taking orders over the phone talked too fast to understand. But she got my order right and it was ready by the time I got there. read more

IHOP - Chicken fajitas omelette - Breakfast & Brunch Near Me - New Carrollton, Maryland

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Food was great, nice service, being thou they were really busy, the only thing, when its all you can eat pancakes, they seems to be slow at bringing out the pancakes as fast as you order them, I did ask the waiter about this and his response was that they were switching over the in shift, over all service was great, it was my first time trying an omellete which was amazing. read more

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This place was horrible we had to wait for someone to come seat us . Then when we were finally ready to be seated we seat at our table for 30min no one came to greet us or anything so we left. read more

Some of the reasons people give bad reviews are insane. I'm giving them 5 stars to balance some of the foolishness. It's IHOP. Geez. There are probably few rocket scientists working there. I understand being upset about poor service I don't understand being pissed about the phone being out one day or why you would sit in your car for an hour waiting and get mad that your food was cold. smh Also, it is completely inappropriate to judge/review the restaurant for what the driver of an independent company does. Not fair and the driver doesn't care you've screwed the company Its good ihop food of ihop quality cooked relatively fast. read more

When we came in (party of 2) we were seated with the server James. He was amazing! He didn't even need to write the order down and got it spot on, sausages were crispy just how I asked. We were just stopping in because the last one we visited seemed busy, as did they but *shrugs* service was superb! I don't want everyone to ask for him so he'll be so busy, lol, but he was definitely a pleasure, shout out to James! read more

The food was on point and the service was ok. Given I went alone and my waiter only had me in the section, I would have thought there'd be a sense of thoroughness I wouldn't have had to ask for every little thing (napkins, straw, etc.) But if you're going for just the food without the experience, this is definitely a winner. read more

The food and drinks are good, nice workers my only complaint is the eggs they're tasteless

Love very much to obtain a zillion fast, tasty, proteiny calories and a cup of hot tea at 3AM for less than $20. Love somewhat less to spend the entire time wishing for earplugs. read more

Waited most half an hour just for someone to take our order and took another 30 mins just for use not to get our drinks this place is god awful the employees just sit around and don't even take the orders they just stand there not to mention people who just came get served way faster than what me and others were waiting this is just bullshit god awful service and everything to anyone reading this dont even bother coming to the awful location id recommend another one that doesn't make u wait an hour read more

Went in this morning to have breakfast. Was seated within 15 minutes. Waited 30 mins and not one single person came to ask for my order. Didn't even get drinks. Watched table after table get served after they came in after me. Got up and left ! read more

More than two weeks later and still no refund. Stay as far away as possible. The manager/owner has promised at least three times to refund the charge on my credit card. Since I wasn't the only person waiting, I'm guessing that this is just the IHOP way of doing business. read more

IHOP Greenbelt is my favorite go to breakfast spot. I always order with confidence knowing that Tasha understands the importance of customer satisfaction and making sure that my meal is complete with condiments. I request her if I dine in because she remembers my order even with all of my "subs." When I place an order for pickup, I ask if she's in, if so, I can always count on her warm greeting with a smile and professionalism. Thank you Tasha for always being on point and actually caring for your clients. read more

I ordered 4 omelettes for pick-up...and I didn't check the bag ..so I was actually happy it was all there when I got home...you don't know over the last 6 months how many food pick-ups we've had with wrong food or no sauces...so we will order..from IHOP more..we will try dinner next time. Sorry no pics ..i was too hungry and forgot to take pics read more

Caught a cool brunch with friends before this storm hit. Located in New Carrollton, it's a smaller spot than most IHOP. Service: We had a cool waiter but I think he was overwhelmed helping us.(We were a group of 10) He took all the orders and forgot items, confused one meal and took madddddd long to come back to the table. He was working two sides of the resturant . No one helped him bring out the meals but after the 6th time reminding him about items he forgot, a manager helped him bring out two hot cocoas. Food: No bad but not off the chain. Presentation looked like they rushed although it took 30 minutes. Overall it's a ok run thru spot. From the looks at other reviews it is consistent in operation! read more

IHOP - Steak Omlette - Breakfast & Brunch Near Me - New Carrollton, Maryland

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I really think they ought to perhaps move this restaurant to a place where people don't actually try to eat there read more

IHOP - This was the Omlet o ordered. I ate part a bit much to my regret. I tip the waitress 50% because I felt sorry for her for working there. - Breakfast & Brunch Near Me - New Carrollton, Maryland

Every so often I get a taste for their Harvest Grain pancakes. Unfortunately due to the forced closure Ihop only offers a limited menu. I had to settle for French Toast. Everything was good. Support if you can. read more

I was pleasantly surprised by our dinner here. Going in, the bar was set pretty low. We came with a large group and were seated quickly. Our server was friendly, attentive, and nice. The food was fine. I mean it's ihop, so it's pretty standard fare. The pancakes are good. We always celebrate birthdays at ihop, and I think going forward this will be our new location. read more

I don't know where to start. This IHOP is beyond ghetto. Let's be clear, I do not have high expectations of IHOP but come one people. Parking was terrible due to the fact that the IHOP is location in a shopping center. Once we found parking we walked inside and the hostess was leaning on the podium. She hand boyfriend a card with the artist Jhene Aiko's name on it. Apparently they call you by artist instead of your last name like normal establishments. When I heard change the rapper party of two being called I knew I was done, lol. The food was a waste of my time. I had to send my undercooked sausages back, eggs were runny and the waiter was just bland. I won't be returning read more

IHOP - Breakfast & Brunch Near Me - New Carrollton, Maryland

I placed an order on-line for curb-side delivery. Very very disappointed with that it took an hour for me to get my food and i had to go get it inside because it said that when i was there to call but kept calling and the line was busy all the time and than on top of that the hostess giving out the food was very rude and the food was cold! I love IHOP but today i was disappointing never again am i ordering like this!!! read more

I've been here several times, and it's ok - not the best IHOP, but certainly not the worst I've been to. Service was adequate and the food was too. read more

My mother, my eleven yr old grandson and myself had dinner at the IHOP in New Carrollton this evening. When I say it was awful, I mean awful. I ordered the bacon and cheese omelet, with blueberry pancakes. The omelet had zero cheese inside the omelet. It was over cooked and dried out. The pancakes were so crispy that I sent them back. While I'm waiting for my pancakes to return, I'm choking down this dry omelette and swatting flies as if I was eating outside. When my pancakes come back, they are worse. Not crispy this time. However they we're still over cooked and very dry. I was so disappointed with my meal it's not funny. When I informed my waiter (Julio) he offered to send over the manager. When the manager came she began telling me how much she loved the pancakes there. I expressed how I too, am a big fan of IHOP pancakes. And, this was not what I expected and how disappointed I was. She just shrugged her shoulders and said sorry about that. She never offered any discount, or compensation of any kind. When the bill came I inspected it carefully. There a had been no discount given. I gave Julio my card and he came back with the two receipts. One for me and one for the merchant. I gave him a seven dollar tip and noticed that there was a discount. It appears that she took off the pancakes. Although without communicating that to me, I'm not really sure. But there was a significant difference in the original total. I didn't even get to thank the manager. As there was no communication between us with regard to the compensation. I think that was piss poor professionalism. I won't be going to that IHOP again. I advise everyone not to eat there. When she was standing at my table, we were fighting flies while she watch and she offered no, apologies, or explanation. She just stood there Watch us fighting them and listened as if she was annoyed. I love IHOP! That was my worst experience since I was seated next to a table where a dog was sitting at another IHOP in Alexandria on Richmond hwy. I think I'm done with IHOP's outside of my neighborhood IHOP. It's the best. In Rivertown on Oxon Hill road in Oxon Hill read more

I'm not a fan of IHOP, but we came to this one on vacation with a group of 12 and I was pleasantly surprised. While it took some time to get our food, which was to be expected, it all came out HOT. And the tilapia I got was tasty which you may not expect from a pancake eatery. read more

I've been twice so far this year and will definitely be back. They move pretty quickly and the restaurant is tidy and clean. The staff is really really nice. If you are not sitting inside they bring it outside to you, well not sure if everyone does that but Destiny did. My order was missing hash browns but Destiny made sure I received it on the next visit since I couldn't make it back to pick it up that same day. I went back today and received my extra hash browns and the staff was apologetic, courteous and nice. Great service! read more

I was off work today with my bf so, we decided to place an online order at 10:51am. They give me a delivery time for 11:08am. So it's now 1150am. No food. So, I called them to check and the lady had a bad attitude because I was calling to check on my order, then placed me on hold then hung up the phone. I called back now no one is answering the phone. Wow! read more

My first time here, and it was a wonderful experience all around. Everything was perfect. It wasn't crowded but some places still act like they don't see you but we were seated quickly. Our waiter was polite and gave recommendations and even commented nice things on what we had chosen. I can't remember his name but he's black guy, on the chunky side with a sort of raspy voice. The food came quick and for once, of all the ihops I had been to, it was cooked to perfection and looked real. Some places look like they use that egg yolks that come in the carton. The food was hot and yummy! Although I did have a small problem, but this is just an overall thing I hate lol I wish restaurants in general would shampoo their carpet. read more

"Party of three for Lebron James." I whipped my head around so fast, I could have given myself whiplash. Unfortunately, for me, the basketball player was not, in fact, waiting to be seated at this establishment. It seems that this location simplifies the reservation process while providing some privacy for its patrons by assigning people random party reservation names. My party was assigned "Spongebob" and the group after us were under the name "Michael Jordan." Compared to other IHOPs in the area, my party's wait time was relatively short. Once, seated, however, we were seemingly forgotten about. Oddly enough, random staffers kept asking if we wanted something to drink but were unable to take our food order. Finally, our assigned waitress came and we rattled off a customized order. I wanted to try the buttermilk pancakes with chocolate chips in them, but I didn't want both pancakes to have chocolate chips in case I didn't like it. The waitress said she had to check to see if that was possible. Luckily, it was. As for the food itself, it tasted okay. Nothing was particularly outstanding about it. While I thought the place could look a little cleaner, my dining companion didn't share my opinion. Overall? This is not one of the places you go for the food. This is a place you go either just after church or late at night with large group of people. read more

I am not crazy about IHOP.. I know some people love it! But the food was very commercial tasting ! The staff was nice! The food was hot! But that was the only good things about this restaurant.. Oh and the pecan syrup was delicious !! I think I have just grown away from most chain restaurants! The bacon was the best thing about my meal, and I was surprised that they didn't have hot syrup or flavored coffee creamer ! It was very clean and airy in this particular ihop! I really do have much more to say! I hate to give such a flat review! read more

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I would like to personally thank my server marko for such an amazing experience. The food,drinks,hospitality, and personality were complete worth my time. If he's not a manger I would be completely bewildered!!!! Absolutely amazing dining experience!!!! Will definitely recommend my colleagues to his services at this dining facility. read more

This IHOP is average . The food is good and the staffs here are friendly ... The windows were dirty unfortunately has someone's mouth marks on the windows and lips mark. But other than that , I've ordered a quesadilla it was good ! I ordered a strawberry lemonade I wouldn't order that because they put too much sugar in it and has fruits and fruits syrup it made my stomach hurt . So I switched for regular lemonade which was so much better . 24 hours here on weekends Sunday's close at 12 am. read more

It's never good for waitress to go in the kitchen and take pancakes off of one plate with their hands and put them on another. It's DEFINITELY not good for the same waitress to continue to wait tables and begin cleaning under tables with the same bare hands she just used to handle good and return to delivers food and drinks. It's a VERY good idea for the management to insist on excellent. Dirty eating area, kitchen and the staff (in general) looked unkempt. Dissatisfied and disappoining. read more

I want to start off by saying we had great service! Filex, our server was very polite, prompt, and attentive. Thank you Filex... The food, however, was less than par. My pancakes were burnt on one side, and my omelette was horribly overcooked and dry. My girlfriends eggs were overcooked also. Had we not been in the rush that we were, and the restaurant had not been as busy as it was (10am on Sunday) we would have sent all of our food back. I am very disappointed. read more

Great food. Okay service. Thanks Stephanie. Idk why I have to post as a tip or review or whatever. But yeah read more

On 12/18/2020 at 10:45 am I decided to order I hop takeout. The woman on the phone had a very aggressive tone and little patience. For example I ordered a bacon temptation omelet. I did not want the cheese sauce instead I want pepper jack cheese all throughout. She said very aggressively "that's how it comes". We asked for whipped butter and flavored syrup. At the end off the order she said the total and hung up on us, we did not get to order our drinks. Once we arrived at the ihop to pick up our meal, the same woman greeted us. She did not have on a name badge and she was on her personal telephone. When we opened our bag we did not have whipped butter, we did not have the syrups we requested, and the bacon temptation omelet did not have cheese all throughout. I wanted to split the bill and she told me I should have told here before hand but that would have been impossible because she hung up on me in the first place. This is not the first time I have witnessed her rude behavior. Once we were eating in and she walk away from a customer and said very loudly "What the fuck is wrong with people!" Usually the customer service here is very satisfying but today I witness first hand what I've notice her behavior is like from afar. Who ever this is is working the phones and pickup desk at 10:51 am on 12/18/2020 at the ihop in new Carrolton md. read more