Everytime I come here there is always an issue, there's absolutely no flow with the staff everyone is all over the place and this is coming from a customer who's never worked in the resturant business. they need to tighten up their staff read more

Good place for cheap food. Service could be better. We had to wait because there was no host to give us a table, even though the place was empty. read more

Quick, sit-down service. There is usually never have a wait, so we go to IHOP when we want breakfast and do not want to wait at Turning Point for an hour. Pancakes are always delicious. IHOP also has variety of plate options (e.g. healthy plates). The cons: their coffee is weak. We do feel rushed since the server gives you the bill right after clearing your food. What about asking about dessert? With the bill folder, you flip it over to "green" if you need more assistance. Weird right? read more

Never thought I would frequent IHOP again, but I was hungry and it was getting close to dinner, so I decided to take the risk LOL. Mind you, my last visit to an IHOP was a good 7+ years ago, and my memory of the meal was pretty average at best. I was pleasantly surprised as this IHOP was pretty clean and organized compared another branch I had previously visited. When I received the menu I was again surprised at how pretty diverse the menu was (you mean it's not just pancakes?). Despite their robust new to me menu, I opted for the classic Rooty Tooty Fresh 'N Fruity, which is an equally robust four buttermilk pancakes topped with fruit (I selected the apple cinnamon) and some whipped cream. The pancakes were cooked perfectly with a nice brown griddled exterior and a fluffy interior. Shockingly the pancakes did not leave me with that lets move an extra notch on the belt feeling, as the pancakes weren't slathered with wads of butter like you sometimes encounter at diners. They were pretty light, well as light as four buttermilk pancakes can be. The warm maple syrup that was served with the pancakes was very tasty, and I found myself mindlessly pouring copious amounts of the warm thick sweet syrup onto the pancakes as it was so tasty. Don't forget to try the other syrups that are available table side, that comprised of: blueberry, strawberry, bosenberry, and pecan maple. I found the strawberry, blueberry, pecan maple, and bosenberry my preference (in that respective order). Meanwhile my sister (my foodie sidekick) ordered the T-Bone steak dinner.......now I know many of you that read this will be like: a T-Bone steak at IHOP? Seriously? Well being fairly knowledgeable on meats, I read on the menu the cut of the steak was USDA Select, which is pretty much the lowest end of beef available for consumption. Oh boy, I didn't feel envious for my sister! She ordered it medium rare and when it arrived the steak was cooked a spot on medium rare (of course, she allowed me some pieces of the steak to try). The seasoning was pretty decent too; with what I could discern as a simple seasoning of salt, pepper, and maybe some light garlic powder. The steak was unexpectedly tender (as Select tends to have very little fat) and overall decent to good. Though the steak's exterior could have used a better sear/char to get additional flavor/texture. The side order of potatoes were, like the steak, pleasantly tasty with tender (yet still with some crunch) potatoes and just enough Italian seasoning. Don't expect the best steak you ever had, or even something better than what you can make at home, but considering the expectations......it was a good eat. Honestly I was expecting my IHOP experience to be similar to my prior visit, but was my stomach was happily satiated. read more

IHOP - Rooty tooty fresh and fruity with apple compote...very tasty. - Breakfast & Brunch Near Me - Keyport, New Jersey

came to this IHOP for Mothers Day today and it was a horrible experience. our table was not cleaned properly it had syrup on the ends of it. we also had a knife under the table. we had to ask for our utensils. after ordering we sat for a little under an hour in which we still didn't get our food. the table sitting behind us had ordered appetizers and was given their appetizers before we got our food. one of us got our food after waiting for 45 minutes to have our pancakes cold and eggs not the way he ordered them and it had to be sent back. we waited another 15 minutes and still got nothin. we decided to just get up and leave. we went down the street to Perkins and was seated immediately and our food was out within 20 minutes of our arrival. perk was 10x busier then this ihop was. read more

It's an iHOP. I didn't experience any problems though - our waitress was quite nice and prompt with the food and service. I always get the pancake combo, where you pick 2 same type pancakes and get eggs and bacon (or sausage). I love the chocolate chip pancakes, and it looks like the pancake batter is whole wheat as well. The hash browns at iHOP are pretty good as well, with that nice crispy hash browns on the top... It's nothing to write home about, but it is decent breakfast food for around $10 a person. I wish you good luck with the service because apparently it varies a lot at iHOP restaurants. read more

I don't like the food at ihop but I had a waiter once when I came with all of my friends and he had amazing energy and I still think about him to this day but I forgot his name read more

If I could ZERO Stars I would. I waited a few days to write this as I was so angry and annoyed by the rotten service. i almost walked out twice. We walk in and get seated right away. The guy who sat us was also supposed to be our waiter. He asked what we wanted to drink. 15 min later our coffee & tea came. We placed our order. Simple two orders of Pancakes, should've taken no more then 10-15 min. While waiting we saw several other couples come get seated oder and get there food, a few people came in an ordered food got there orders and leave. I finally called out to the alleged Manager and said in a loud voice how long does it take to cook 8 pancake we been waiting over 40 minutes now. So she goes and gets the order. The clown who was supposed to be our waiter comes over hands us our bill. We finished our pancakes left the exact change and started to leave. He grabs the money and gives us a dirty look. I said no tip you don't deserve one. read more

Got take out today. Asked for syrup and was denied! Anything to be cheap. Keep contributing to nation's obesity, jerks!

Been to this location twice and the service is always stellar. Very friendly staff and they always have a smile on their face. The first time we went, they made sure we signed up for a promotion they were running, which helped us save money. Awesome how they went out of their way to inform us about that. And tonight, they had a 60 cent pancake promotion which my wife and I took full advantage of. Overall, IHOP is always going to be a smash hit for great pancakes, combo options, good prices and speedy service. We were in and out tonight which is great for a weeknight meal outside the home. Oh, by the way, their IHO"B" marketing was sheer genius! read more

I ordered the steak and egg meal and asked for A1 sauce. I received an empty bottle. I ask for another A1 sauce bottle and it took a little longer than usual. Then a manager hands me what looks to be the same bottle but this time the sauce taste different like they put water in the bottle!!! DISGUSTING!!!! I didn't eat my food and the WORST location I have been too!!!! I do not recommend!!! read more

I haven't even tasted the food yet and I am bewildered. It took 10 minutes for hostess to greet me at the front desk and when she did it was with reluctance and the most unwelcoming smile I've ever seen at a restaurant. Not only was it unwelcoming and seemed like she didn't want to be there but she then went on to question me 5 times on whether I was correct with the number of seats for my family. I KNOW HOW MANY PEOPLE THERE ARE IN MY FAMILY! But wait it gets better, although there were empty seats throughout the restaurant, we were seated on the other side of the restaurant where there was no one. After that awesome fiasco, we got to sit on a ripped booth. But to say it was bad luck is wrong because there were FIVE ripped booths so the odds were bigger than they should be. This has to be the worst customer service and definitely not the best way to start my day at 9:00 in the morning. read more

IHOP - Ripped booths #1 If this is what the customers see, then what goes on in the kitchen?? - Breakfast & Brunch Near Me - Keyport, New Jersey

Food took forever, order was wrong and cold and the waitress disappeared for so long we couldn't even wait for her to remedy the situation BUT the manager came over and apologized even though we didn't complain to him and took 50% off the bill, hence the four stars. Good customer service correcting the mistakes!! Not a big IHOP person anyway but the kids like it, so it's nice they want to keep our business, so will be back : ) read more

Food wasn't bad but our service was not good. The food took forever to come out, and the eggs were cold when it finally did. To make it worse we had to call the server over for basic things like coffee and napkins, we couldn't even find her most of the time, rather than her stopping by to see if we needed anything or acknowledge that the food was taking forever. read more

The food is just about what you would expect from any IHOP but the service here is HORRIBLE and RUDE. The waiter who took our order was confused from the very beginning - we wanted 4 coffees and a juice, but he was insisting to take our drink orders individually. The food took a surprisingly long time to get out of the kitchen and the waitress who brought it over did not seem to enjoy her job at all. The whole time, she made snobby remarks about how the rest of our party was conversing in Chinese ("I don't even know what they're saying) and didn't bother to match our orders to the person who actually ordered it ("There's this... and this... oh, and this") while sloppily putting the plates down on the table, even on top of a couple cell phones. I could sense her attitude and smirk the entire time she served our table, which was completely uncalled for. read more

Went here at 7:30 PM on a Wednesday. No greeter at the front desk to seat us. Wait staff walked by and looked at us, but didn't acknowledge us. Greeter never showed up. Left after 5 minutes. I know I shouldn't expect much from IHOP, but this is bad even for them. Avoid this place at all costs. read more

Ordered for pick up, food was ready right away but was cold. I arrived less than 10 min after I ordered so idk how that even happened. Opened the bag and there was no napkins, no utensils, no syrup. Pretty disappointed. read more

IHOP - Californian scramble - Breakfast & Brunch Near Me - Keyport, New Jersey

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I haven't been to IHOP in years and now i remember why i stopped coming. Service was non existent! Waitress came over , did not introduce herself or have a friendly disposition, she took our order and didn't write anything down. We get our beverages and have to ask for straws.. food arrives .. both burgers were not cooked too liking and wasn't asked by the waitress how do you want it cooked. My classic breakfast burrito ( egg,cheese, bacon, hash brown) was a combo of 2 different burritos and also included ham, onions and peppers. Soo i spent more time picking these out of my burrito instead of eating my burrito. Waitress walked past and asked you good? Not "did everything come out right, ""not can i get you guys anything" . Then drops the check.. no service, not personal and food comes out wrong. Will not be coming back here read more

Disgusting. One star is a compliment. The waiter treated me to nice and refilled my drink when it was empty to many times. The pancakes tasted like my dogs poop and trust me it taste bad. (Accidentally ate it once.) The butter tasted like sperm for some reason and I asked for coleslaw.... They had it and it was undercooked.. so undercooked... so damn undercooked. But anyway IHOP more like IPOOP! read more

The place was empty except for 4 booths. Service was terrible. The waitress took our drink order and never came back so we left. I didn't think water and a cup of tea was that hard The place was dark and felt damp. Floor dirty I used to love that IHOP read more

A GREAT PLACE TO AVOID! We have been there a few times and never found had a good experience. On Saturday evening we stopped for a lite dinner. No receptionist in sight, after a wait we were seated an waited about 15 minutes, no acknowledgement, no waitress. I went to the kitchen an asked for a waitress. After an additional short wait, a young lady appeared at our table, apologized stated she was busy preparing a takeout order. Shame on us for going back.......... read more

We arrived on Sunday around 1pm. It look a while before we were greeted. We were finally sat. Our waitress looked like she was crazy busy. We were ready to order when she got to us. My wife got a crepe and I got a cheeseburger. We were there for a long time. It was close to 30 minutes before we received our food. The waitress apologize and said something about there was a large group before us. My wife said the crepe was ok. My burger was garbage. The bread was soggy. They must of forgot that it was a cheeseburger. They just threw two pieces of cheese on the top. I did some cooking in my early life. It takes 1 minute to melt cheese on a burger. When someone orders a cheese burger they want a burger with melted cheese not a burger with two pieces of cheese on the side. I am glad i waited 30 minutes for this burger. I will not return read more

Came on a Saturday morning. Was seated right away. Waitress was very sweet and accommodating. I ordered the crepes stuffed with egg whites and ham. My boyfriend ordered pancakes. The food was delicious. Pancakes were amazing. Much better than Denny's. read more

Don't know if the food is good yet. However, the first impression isn't too good. The second bench on the right side of the entrance is broken and loose. I almost fell because of that and for god sake please fix that before someone gets injured from this. read more

I have to say that stopping at this IHOP was a bad mistake. I didn't read the reviews of those before me before I entered the place. That was my first mistake. While waiting for service I checked in on Yelp, I glanced at the reviews and should have just walked out. The place specialized in slow and rude service and the food was awful. I had plain old pancakes and bacon at a pancake house. Who would think that you would get tough and rubbery pancakes at a place that specializes in pancakes? I think that I had the rubber chicken version of pancakes! The bacon was just fair. At least 3 diners and a Perkins are within a mile or so of this IHOP. They all have better pancakes than this place. While I was leaving, the manager rushed past me and actually elbowed another person aside so he could go out the front door. I have no idea what that was about, but I guess that is what to expect there. read more

They did away with the mango ice tea. The only reason I would. Come here Plus the server wasnt very knowledgeable of what soups. But that beside the point. Nomore mango ice tea no more me soending money here and i would come. Religiously every week. That the one waitress knew exactly what i wanted when i walked in ....... read more

Excellent food and excellent service from our waitress, Jessica. Great breakfast on the first day of our July staycation.

This location NEVER seems to honor THEIR Yelp coupon. Yes, it's only 10% off but it's the principle at this point! It's IHOP so it's not fine dining. The service is quick and the staff is somewhat cordial but you do feel rushed. read more

After seeing all the bad reviews I wonder if we're eating at the same place? The service has always been good here, It's clean, and from time to time we get a 2 for 1 coupon in the local paper. It's not a 5-star restaurant, but I've never had a problem here and we eat here about once a month. Don't hesitate to eat here. read more

For one, I hate breakfast food to begin with but I was forced to come to IHOP . I was devastated learning that I couldn't even have the one thing I was looking forward to having which was the crepes with strawberry and cream. THEY RAN OUT OF STRAWBERRY! So even after I got over that ! I couldn't even have the strawberry lemonade ! So I had to settle for chicken fingers and French frys . That was about a 7/10! Instead of the strawberry lemonade I was dying to have I settled for apple juices. Thinking how can that be messed up. The apple juice I was given tasted like a water with apple peels at the bottom for the flavor . I was highly disappointed! read more

Went there for breakfast with my wife. First Woman seating people seated a couple that just walked in before us. Then we were given a table that was not clean. After at least 20 minutes I got the busser to come over who told a waitress we wanted to order. Then the staff debated who had to wait on us. Finally a waitress came over and took our order. 20 minutes later no drinks, no food and no service. Other tables with larger groups that came in later were served. NOT US. I don't want anything from this place. I WILL NOT GO BACK EVER! Unless maybe if I see Under new management, Entire new staff and new building! read more

Large portions! Food was great! My company love the Country Fried Chicken, the Big Steak Omelet and Fried Chicken Dinner. Paid $30.00 all together for the bill... not bad ha! Clean iHOP too! Love it. Just you know.. this is a 24hrs iHop! read more

I have to say, although are food order was accurate, and we dined on a Sunday afternoon...the service in this establishment was lacking. My husband suggested that maybe it was because it was a Sunday at a "brunch" hour (1:45) and it was busy...but the service here was awful. I knew it would be bad when I was pouring milk in to my toddlers sippy cup, and spilled it- there was no offer for help. Or a towel, or extra napkins. Just an "are you ready?" Yeah...I'm cleaning a mess, with one napkin...totally ready. There was almost zero communication from our server. When we said thank you, for anything, there was no reaction. When they dropped off our food, after about 20 minutes, our server had to go back for you youngest son's food. Who is a toddler. And rambunctious. Then about 4 + minutes after that, the side of French toast my husband ordered came out. Not once where we asked if the food was OK, of we needed any side items, or ketchup or anything. Not an utterance of "enjoy your meal," hell I'll even take the way too obviously perky server over the bland ass chick we had today. I get that you probably work shitty hours. I understand that it might have been the end of your shift .I have been and am exactly where you are right now, just not in an IHOP. You might make a couple more dollars per shift (instead of the 11.50 we left on our 61$ check...which is NOT 20% but WAY more than the service deserved, but way less than we usually tip) if you actually seemed like you gave a shit. You barely acknowledged my kids...which, by the way, they're awesome and a bit of a hint- if you're nice to peoples kids, you get more money. You could've fucked up the whole order...but if you smiled, if you said thank you, or youre welcome, or literally anything a half a step over how you walked through our time there, everyone would be a lot happier right now. I know remember why I only used to go here drunk after concerts. Because then you don't notcie how awful the service is. Monica k, I didn't do the survey on the check because I'm not trying to bring your stores score down or whatever . but you have free access to a ton of coffee....drink some and perk the fuck up.or at least use your manners. Or get a job answering phones. read more

I'll start this off by saying- the food was fine. The service and overall atmosphere on the other hand? Absolutely blow. I dined by myself on a lunch break, took 10 minutes for a server to acknowledge me and ask for a beverage order and another 10 for my drink to come out. During this time, as I was seated close to the kitchen, I had the pleasure of hearing a server bitch and moan every time a new table walked through the door, a manager shouting out table numbers to employees and general mayhem mixed in with the beautiful melody of dirty dishes being thrown into a bus bucket. My food took a normal amount of time to come out, but given the fact I had waited so long to be acknowledged, then revisited, by the time it came out I had to request my check and a box. A manager had to take my check off the table, because my waitress couldn't wait the 5 seconds for me to give her my card and disappeared into the back until the manager asked her to process my card. 20% tip on my $15 bill was only $3, but even that seemed like too much. read more

Worst IHOP , 6 waitresses, poor service, no one acknowledged we were there , This restaurant was not crowded at the time, we were seated for 15 minutes and at that point another couple came in with their child and they came right over to them, waitress then proceed to tell us " i'll get to you in a minute", we then got up and left, the staff was not very friendly at all, do not go to this establishment read more

This was one of the worst days of my life, it goes when my dad died in 911 and today, they're tied, i walk in and immediately there are people being loud and disrespectful I know that has nothing to do with the people who work at the restaurant but I'm blaming them for it. So i ordered a burger and asked if it could be cooked medium, can you guess what happened, yup, you guessed it, WELL F***KING DONE, ARE YOU KIDDING ME? Then my a**hole friend took my identification out of my wallet and threw it at my face, then i go to pay for my meal and the waitress comes back and yells out "Your card was declined" WOW thanks for making me look broke, other then that, good service read more

I was there today with a party of 7, we were seated and that was about it. The place was not busy and every single waiter/waitress looked our way and NO ONE came over. We were there 10 minutes and got up and left. Upon leaving the gentleman said have a good day. Hahahaha, yeah buddy good business ya got there. On top of that you call the phone number and they must take the phone off the hook, busy forever.. read more

This is the second time in a row that when we went there that it took so long to get our food. The server was very nice, and apologized for it taking so long. And we said we didn't blame him but it took a half hour for our food to come out and when it did come out it was cold. Didn't have time to send it back cause we had to be somewhere and didn't have more time to wait. But to top it all off is someone walked in with a cat, yes I said a cat and they allowed them to stay. I can understand service dogs, but a cat. They really need to get their act together read more

I have not a clue what happened to the service here.... Food is still as expected from IHOP, but their customer service has gone down the tubes! We walk in and there's no one at the front to greet you... Happened a few times already... As we're standing there waiting to be greeted / seated or even to be acknowledged, several servers pass by and not even a glance; If the hostess is not available at the front, at least have the severs acknowledge you are there and say someone will be with you shortly. Finally, we are seated and recieved our food. The only time we see our, server again is when she places the check on our table and tell us to take our time, no rush... So we finish eating and wanted to pay the check... We wait and wait and wait with check and credit card in-hand... Nothing. Server is no where to be seen. So I take the check up to the front register, where we are told to go back to our table bc our server takes care of the check there! We go back and wait some more! The person that told us to go back to our table doesn't even tell our server that we are looking to pay. So I go back to the front and hand her the check and my credit card this time and said we would like to pay.... She gets the hint and goes and finds our server this time and hands her the check. Now I'm watching our server busy talking to her fellow coworker with my check in hand... I continue to wait. She finally rings us up and starts walking towards me at the front register, but then turns and tells me to go back to the table! WHAT!?!! I'm half way out of the building and she wants me to go back to the table?!!!? My wife was waiting back at the table bc she figured they pull something like that... She signs the check as I'm already half out the door. During this whole time, who I believe is the manager (looks like a cross between RuPaul and Gustavo from Breaking Bad in Converse) is just talking away with the server and front desk person, who seems to not be able to manage the stress of customer service. This is what happens when a business is run like everyone is a bunch of buddies.... read more

I just got finished eating and the food was okay. I'm obviously not expecting a five star breakfast. However, I don't care if this is a five star restaurant or a truck stop... why are you sighing when you have to bring us our drinks and how many times can you forget the straws? I had to go get my own forks and napkins because this waitress was so rude and inattentive. Oh and apparently THEIR coupon they posted on yelp, is not redeemable because they don't accept online coupons. What the hell is the point of having a coupon on your yelp page if your customers can't use it? read more