Great customer service and fast delivery! Sylvia was our waitress and was so nice and attentive!

amazing service!!! our server Ismael was amazing all around made us feel very welcoming 100% would recommend. CHINO Hills location

Great service EDITH our waitress was friendly, attentive and provided excellent customer service. Food was 100% as always!

Ismael great service great pancake house!!! Came from Corona best servicce here will always come here

I reccomend this ihop in chino on central ave because they a good service I really appreciated the service that Ismael c for the service thank you so much read more

Edith was fabulous she was very nice. The cheese cake pancakes were delicious. The food came out fast.

amazing atmosphere, food quality, quick and communicative service! our waiter, ismael, was thoughtful and would frequently check up and ask about our food quality. There is not a more chino resident I would've choose for this job. no only did he go beyond, he asked questions and made appropriate small talk, to ensure us that he was here to help!!!!! read more

I want to start off my review by saying the service I got from Jessalynn was amazing, she was quick and efficient. Had great at and made the ambiance better with her service. The food was brought out quickly and correctly and I want to say it was all because of Jessalynn. would definitely come again if she's guaranteed to be my server read more

We had the best experience with our server Serena. She was very attentive and so very nice.

I came late night from Los Angeles and came to ihop and my server was Edith she was very friendly and attentive. Definitely would be coming back in hopes she will serve us again read more

Edith is super nice and friendly. She was very helpful and kind! Also the food was delicious and fresh. I've had mixed feelings about iHop in the past but this location gets it right every time. :) read more

IHOP - Breakfast & Brunch Near Me - Chino, California

Food yummy.... Service yummy too... The place was pretty crowded when I walked in but the hostess was Johnny on the spot with service throughout & the place was very clean! I hadn't been to any IHOP in many many years but now I'll becoming more often. read more

Terrible service today. Waited 20 minutes and still no food or waitress. We paid for our drinks and left. The manager should have given us our drinks for free seeing the service was so bad. read more

Super nice staff and really tasty food. My kids were a nightmare while we were trying to eat but the staff was very accommodating and thoughtful! read more

Good never disappoints but I come for the service. It's always amazing, especially when the servers know how you like your breakfast. Thank you to Jessalynn, she checked up on us even though she wasn't our assigned server. She was friendly and attentive. She's one of many servers we continue to come back. read more

Ismael un gran servicio muy amable y profesional y atento les recomiendo que cuando vallan pidan a este gran mesero

great food great service especially JessaLynn attend to us great and make sure we got the rite service thank you for your hard effort!!

Love the food!! Great service and love the cozy home feel :) Best pancakes in town!! PLEASE DONT EVERY CHANGE IHOP!! read more

The server Alyssa upon handing me my food asked want me to take that plate out of your way? I asked her which plate & and stated "you're like huh? WhUt? Where?" And then laughed about it. She kept staring at my 4 year old daughter for uncomfortably long. Not sure what for. I'd recommend Covina ihop instead for great service & amazing food. Covina IHOP welcomes you and your family. This chino location has weird young teenage girls that like to stare down your children, all weird. read more

7/6/25. Had the waffle combo here last month. Perfect combo for me. Loved the "Belgian" waffle with perfect crispness. Also, I'm glad that IHOP had the 4 choices of syrup (my fav is the Pecan) and a "carafe" of coffee. Service was excellent. read more

I wouldn't come back here if someone actually paid me or this particular location provided me with free food for the rest of my life. I've been here since 9:30 PM, it is now 10:50 PM and my food has not arrived. The coffee brought was old and cold. I understand it's graduation season, however, this place is not packed. You would think it's a resource issue, but there is clearly one hostess and a server - the server naa not made a SINGLE move to assist the server in taking orders. The hostess can barely understand English, which isn't a concern for me, usually, but she also does not seem Interested in being helpful at all. This is IHOP food - not FREAKING GOURMET upscale food that needs to take an hour and 20 minutes. This is absolutely UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Very delicious food and impeccable service. Will definitely be back again! I really enjoyed everything about the restaurant

You Can Never Go Wrong with Their Coffee and Pancakes..!! However, We Ordered The Chocolate Chocolate Chip Pancakes and The Spicy Poblano Omelette For A Change. read more

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Great place for breakfast food service ambiance were good. Amazing pancakes love this place read more

IHOP - #Chocolate Chocolate Chip Pancakes - Breakfast & Brunch Near Me - Chino, California

I had a small issue with my order contacted the restaurant, spoke to Eric the manager. This guy is amazing he went above and beyond to fix this issue. This is the guy you want running your restaurant, times are hard right now, this is one place I don't mind spending my money. My family and I will definitely be back. Thank you, Eric read more

I Have Been To This IHOP Before, And The Food Is Great. The Food Tastes So Delicious That We Would Like To Eat It. The Service Here Is Great And Easy Going. In Other Words, The Ambiance Is Amazing And Comforting. Overall, I Would Recommend This IHOP Because Of The Great Service read more

managers and servers are always good, except one server, Silvia, she takes forever and forgets she has tables to attend and is also very slow but other than that, everything's great read more

Hmmm where to start??? Well I've been coming to ihops for years now and I've noticed a little change in their quality!!! Pancakes ain't as IHOP originality anymore and that's not just this location its others too! Scrambled eggs are over cooked and don't have that fresh good taste! The pancakes seem rough and the butter just different. Maybe it's all their open 24hrs or I don't know paying employees more per hour!!! But that's just me maybe others feel the same way and their prices are freakin high as hell!!! Bacon was cold as well! Only good thing was the coffee! read more

The customer service here is amazing i just ate her today and the food is so delicious and our server was amazing she was bery helfpfull and attentive and very professional her name is julia she is an amazing server i wish there was more people like her in this world read more

My husband and I went to IHOP for dinner. The restaurant was clean The restaurant was clean. I'm gonna say the restaurant is very clean through - dining area, entry, restrooms. Very courteous and pleasant staff - our want to read what I wrote waitress was just and she went above and beyond to make sure that we had a comfortable and enjoyable experience. Thank you very much. We're happy to give this restaurant five stars. . read more

I recently went here on Tuesday night around 6pm we were craving pancakes. There was 1 server only which is understandable because it was dead. There was 2 of us and a child and then another couple walked in not long after we got seated. The other 2 tables were leaving. It to a half hour for us to just get waters we were dying of thirst. Then when we got our food mine came with fries but there were like none on the plate. My friend ordered just pancakes they were so small and dry def not worth the 17$ for the pancakes nor $15 for my burger. My daughter had the kids gru meal which was alright. I remember the pancakes being almost as big as the plate which they def were not. Sad! read more

IHOP - Dolce leche she barely cut some off. Def not worth $17 - Breakfast & Brunch Near Me - Chino, California

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We went in for the early morning breakfast during the week to get the special. We were seated immediately and our waitress was there quickly. I like that they leave a pot of coffee on the table. The food was good and the price was very good. Very happy with everything. read more

I substitute gluten-free pancakes for regular pancakes and the waitress did not mention is a 2.99 upgrade. When i mentioned to manager I felt he did not handle situation correct. The coffee and food was not fresh. I would not recommend this place. Pay attention to your customers needs! read more

Ismael was an excellent server he made me feel really welcome and I appreciate his serviceable

Food was cold and bland, no one made mention of the specials didn't even know they had any until we left. The server didn't listen nor pay attention to anything we asked for. Didn't check on us dropped the food off I asked for butter and never got it. Food wasn't good I ate a piece of sausage couldn't eat the pancakes due to there was no butter and he never came back. Waste of time and money will never ever return to this location. The restaurant wasn't busy, clean but not busy enough to forget the butter or ask if we wanted a beverage with our meal. I doubt we would have received it anyways. read more

Very pleasant place I highly recommended Great service very clean nice atmosphere... I order minions jr cakes and combo minions delicious......my server Rene was awesome...we will be back read more

IHOP - Free meals - Breakfast & Brunch Near Me - Chino, California

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The one star is for the waitstaff. They were the best part of the restaurant. The food has shrunk to kids meal. The pancakes is half the size. I'm left hungry. I guess it's NORMS for me from here on out. read more

I haven't ate here in years first time at this location at let me tell you I've been sleeping on them for years. I definitely will be back food was fresh. Ordered to Go but the waiter was so nice and gave extra sauce and condiments. read more

Ridiculous! I will not come here again. Today my husband and I decided to place an order to go for my daughter's birthday. My husband picked up the food and when he got home we realize they did not give us our ny cheesecake pancakes or our side order of hash browns. He called and let them know the issue and the lady over the phone stated he is able to go pick the rest of the order that was not packed. When my husband got there the lady decided to then tell him that the pancakes were packed and not missing from the order. First of all why would you tell him to go pick up the rest of the order that YOU or the staff did not pack if you're just going to tell him no and state that you can give "complementary" pancakes instead. Excuse yourselves but we PAID for the food nothing about that is "complementary" especially when YOU decided to give buttermilk pancakes instead of what we paid for especially since the pancakes we paid for cost more then regular pancakes. Poor customer service! The manager should be ashamed of this customer service. read more

First time eating at Ihop and I had such a pleasant visit. We were greeted upon arrival. Sat within 5mins. We came on a friday during lunch rush so I was expecting a longer wait. Bathrooms were clean and had a pleasant vanilla smell to it. Our server Miriam was all smiles and took our drink order and after delivering our drinks she took our food order. She was very fast and attentive. We got our food and loved everything thing. Hot, seasoned well and my chicken fried steak was crunchy yet moist and gravy was delicious. I especially love that they bring you a little hot carafe of coffee with when you order a cup of coffee. The bill was around $65 for 4 plates of food plus 4 drinks. Service was good and fast. Food was great. We will definitely be back. read more

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