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    IHOP

    3.0 (84 reviews)
    Open 7:00 am - 12:00 AM (Next day)
    Updated 3 weeks ago

    Order IHOP Takeout or Delivery

    IHOP Photos

    IHOP ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    Biscuit & gravy, sausage links, eggs
    Mike M.

    We were in town and I had a gift card for Ihop, so decided to try out this location. Well, it was not the best experience. The food was served lukewarm, but tasted ok. The gravy was the same as used on country fried steak. The eggs were a bit overcooked. Our server was not good at all. once we received our food, we did not see her again until she brought the bill. The meal came to $14. I gave her a twenty and she had the audacity to ask if I needed change. A 45% tip for mediocre food and bad service? I think not. The "ambiance" is that of any Ihop. I doubt we will go back to this Ihop.

    Now I'm ok with bad customer service but Jesus can we at least get a meal that is all the way cooked ??? Also they give sauce out like it comes out their checks. 10/10 would not recommend.

    GRITS

    Enjoy the food but for some reason can't get GRITS at this IHOP. Every time we go we get one excuse after another, even a manager(Lynn) inform us in Sept that they hadn't had grits in 6 months(LIE). The next week we were informed by a waitress that the district manager had taken grits off the menu because staff did not want to make them. The part about staff not wanting to make them is believable, but they want a good tip! The grits are instant & take approx 1min. 15 sec. to make. This IHOP in Charlestown, West Virginia is the only we have had this problem with. I don't like the potatoes

    Grits

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    3 years ago

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    3 days ago

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    11 days ago

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    6 months ago

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    8 months ago

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    Photo of Ken W.
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    1 year ago

    Service was great, food only so so. Small portions, lacked flavor, eatable but only average.

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    3 years ago

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    10 months ago

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    3 years ago

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    1 year ago

    when I got the cupcake pancakes, it was just a pancake, and then there was frosting on the bacon.

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    2 years ago

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    Photo of John L.
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    3 years ago

    Good food and have had some good service. When I go I always ask for Ezra he is a great person and a great server.

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    Photo of Asa P.
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    7 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    5 years ago

    This had the best hot chocolate ever, but I can't give it a 5 because it's really cold

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    7 years ago

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    4 years ago

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    7 years ago

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    5 years ago

    Very clean and friendly. The food took longer than it should have, otherwise a good visit Would had been a higher rating if food was faster

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    8 years ago

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    8 years ago

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    6 years ago

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    Page 1 of 3

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    Alstadts Ale House

    Alstadts Ale House

    (15 reviews)

    Great customer service, great food, great atmosphere, and the staff. A+++++ Clean and well keptread more

    The only thing saving this review from this experience is the setting, ambiance, view, and…read morelocation. This place is right on the property for an outdoor adventure park that does tubing in the winter and river tubing/ ropes courses/camp in the summer. Being in Harper's ferry and given the neighboring business this is a captive audience gold mine for a restaurant. Sadly, we came here on a Saturday and it was PAINFULLY obvious their service capabilities could not match the customer demand signal. We started at 4PM and they were about at 50% capacity (generously). You order your own food at the bar or via QR code. This is a standard practice so nothing wrong there, but it did take us about 10 minutes to then get our drinks. The food came out within 15 minutes. Food was descent if not a little on the expensive side. Beer was fairly priced. They don't have a super large menu and they were out of a handful of things. Like for one, being out of iced tea seemed like an easy fix from my perspective working in bar/restaurant management in the past. We went and enjoyed the Christmas lights and then went back in around 615PM for a nightcap. This is where things went off the rails. The inside was full the outter tables were 40-50% taken. Overall I would say 80% of a jam packed house. We ordered 2 Irish coffees and a beer. 25 minutes later I went in to check on our drinks and the patrons faces inside said it all. The couple at the bar had been waiting 30 minutes to pay their bill, one lady got up and left because people had come in after her, ordered the same thing, eaten, paid, and left before she got her food. They hadn't even started our drinks and when I went to the bathroom I could see the kitchen order display and half their tickets were lagging, badly. From what I could tell they had 3 people tending bar/running food plus other food runners. I don't know what the kitchen staffing was. This place should be KILLING it with how they are set up location/clientele wise but I can say for certain they will take a hit on return business tonight. This place has great potential and I hope for the owner's sake this was an off night. As a bartender/bar manager watching personnel work tempo, efficiency, etc... I was screaming inside.

    IHOP - breakfast_brunch - Updated May 2026

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