I had breakfast here twice while visiting the area and loved this IHOP. I was warmly welcomed by the manager, Mario, and his staff, who provided excellent service. The food was delicious and promptly served despite the place being busy. Sofia kept our coffee filled. The eggs were cooked precisely as requested. Everything was cooked to perfection. For the first time, I tried the Avocado Bacon Eggs Benedict, which was incredible ! This is a very nice restaurant. When I return to the area, I will definitely be back. read more

IHOP - View from my table - American Near Me - Benton Harbor, Michigan

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First things first, everyone was incredibly friendly and welcoming. We were seated in less than a minute, even though the restaurant was moderately busy. The food came out fast, fresh, and piping hot. It honestly reminded me of a home cooked meal you can tell it's made with care and quality ingredients. Everything we ordered was delicious, and the service was just as impressive as the food. I'll definitely be back and would highly recommend this place to anyone looking for a great meal and excellent customer service! read more

Apparently, this was the only breakfast place open at 6 AM so we were able to get breakfast before we went to the robotics competition. The service was fast and efficient. We got to enjoy our hot chocolates and pancakes so that we are ready to go for the day. The waitress was friendly and very helpful at making sure we got out of there in time. read more

We won't make the mistake of dining here again. IHop is wha it is. Not much better than fast food, but certainly not a comfortable place. Service was very slow. We had 4 kids with us aged 2-11, and we had to keep them entertained for 45 minutes before our food came. The kids liked their food for the most part, but said their eggs tasted funny. My omelet was also a bit odd tasting, but I can't put my finger on why. After being there for well over an hour I had to flag down our server and ask for the check. It took her a few minuted to get it to us and it was wrong! So, I flagged her down again to have it fixed. It took her so long to come back that I had my wife take the kids out to the car - they had already been there a long time. A truck stop atmosphere with mediocre food and substandard service. We'll be smart next time and go to Sophia's! read more

No one at desk. Order was "completed 8:49 p." No food delivered until 8:59. Coffee old/bitter.

Everything about this place was fire. The waitress was attentive and kept checking on us. Very good service.

This is in a convenient place right off the highway or a state road. Entering the restaurant is your typical I-hop. Unfortunately the staff has a issue taking a picture of the place. So be careful yelpers. But the service was good and the crepes song with the protein cakes was amazing. The restaurant was kinda busy but they handled the service well. The selection of food was good and the quality for the price was worth it. This is a good stop for a filling and affordable breakfast. Clean restroom and easy access with large parking lot and lots of handicap spots also. read more

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My husband took me to IHOP tonight. He got some breakfast food, while I got a BLT, fries, mozzella sticks and marinara dipping sauce. He gobbled up his food and didn't even need a takeaway box, while I ended up needng 2 boxes for most of my mozzarella sticks and half my sandwich. Not that it wasn't good, I just have anxiety when it comes to eating at restaurants and in front of people in general.  For a national brand restaurant, IHOP is pretty good and the staff is fairly attentive. We both got apple juice along with each also getting a water and our waitress was on top of making sure our Waters were full. I can totally see myself coming back, especially with the decent prices. read more

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Shamika was excellent. We had a large table and did an amazing job. Highly recommend.

My son convinced me to come here . I really didn't want to but ended up having one of the best club sandwiches I have ever had. The staff was super welcoming and quick !!! We had drink within 1 minute and food within 10 and as I said had me overly satisfied! read more

The food was good, but it took too long and the waitresses (very friendly) never asked us if we needed anything. Plus there was no discount for my meal even though I asked for no meats. Otherwise I would had given you 3 stars at least!! read more

Flavorful food; awesome service; fluffy pancakes and fluffy French toast; Wornderfull atmosphere; new management. My favorite place to start my day. read more

IHOP - Breakfast Crepes - American Near Me - Benton Harbor, Michigan

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Brought my niece and nephew, and ordered off the kids' meals. There weren't any prices, so I assumed the meals came with the kids drinks listed there. Nope. Separate charge. Fine, whatever. Later, one of the kids wanted a refill, so we asked for one. When we got the receipt, we found we were charged for the juice refill. I asked the cashier, and she said she'd go ask about it. Comes back, says that the lemonade refill would've been free, but that they charged for juice refills. I said the waitress didn't mention that to us, so how was I supposed to know juice is charged, but not lemonade? Waitress said, "oh, it's OK," which led me to believe she'd take the additional juice charge off. Not the case, so, no, it was not OK that we were completely misled, nor did we get an apology for the poor experience. First and last time we'll be visiting this location. read more

My family and I went there for a quick meal in the morning and had the NICEST server named Jade. She got all the plates right and was just the kindest soul. She definitely lit the place up and it made us enjoy our food even more. 10/10 would recommend! read more

It was as anticipated. They always seem to be warm and humid inside. The waitress was disinterested in providing service. Good was cool to the touch when should should have been warm. Great place for overpriced, poor quality breakfast food. There are much better choices. Even my family would now agree. read more

Next to Walmart & A Mall thats basically closed down except for a few stores! Food is good, typical Ihop =) read more

worst restraunt ever!!! never come here, we waited 30 minutes and no one came to even take our drink order!!! i asked her several times to come take our order and she never did!! it is so unbelievable really read more

I went here after a disappointing experience down the road at Bob Evans. They did a fantastic job and the food was great.

The first thing I would like to address, is that not all employees were bad. Only 1 or 2 employees cared to even ask us if we had food, drinks, service or anything. I just want to stress the fact that costumer service here sucks and I was very triggered. For example, we said NICELY "ma'am, I'm sorry but we didn't order this regular french toast could I get what I ordered and paid for please?" And the waitress had the audacity to roll her eyes at me! The audacity of the one woman was impeccable and I wish that she would get a grip on her attitude. But, we had one very respectful, nice and amazingly kind waitress who was very understanding of our disappointed when my 11 year old didn't get any food at all! She was pregnant, so if you come here (NOT A **SUGGESTION**) you might want to look if you see her because I'm telling you, she was the one who got out food right! read more

I order breakfast asked for a substitute was told it would be a upcharge online. My order was suppose to be ready at 10:45 didn't come out till 11:24. My pancakes were suppose to be regular pancakes i got home i I had chocolate chip pancakes. My food was cold. Truly disappointed with food and service. Definitely will reevaluate ordering from here again. read more

Haven't eaten here in a long time now I know why,wife and I ordered 2 senior breakfasts waited a long time ,they came out warm nowhere near hot, ok fine,got the bill she charged for regular meals not senior rate , , I went to the register told the cashier who , I guess was handicapped he couldn't speak or use a register , waitress came out rewrote it I paid , went out to the car I said that still seems high , I totaled it it was still $ 2 ,00 over the senior price , I went back in the handicapped cashier and the waitress used a calculator 3 times and still couldn't get it right , we had 2breakfasts and 2 coffees nothing special, finally she hands me a dollar , I said look you,ve got a calculator it's closer to $2,00 she hands me another dollar and walks off , the cashier gave me a gang sign of some kind , I just walked out ,, I mean how could I hit a handicapped guy read more

The staff and the food were great! Thank you for such a wonderful experience for my extended family. All 9 of us will always remember all the plates of pancakes and whipped cream, and of course our marvelous waiter Will! read more

Service here is absolutely ridiculous. The place was empty when we got in and they tried to tell us there was a wait. I said no. So we got a table. Now we've been here 30 minutes and no server. Just don't waste your time. You'll be wasting a lot of it read more

Service is good but the food quality is not up to par and most things even on the savory menu is to sweet.

No no no! We ordered and waited soooo long we decided to leave, as we left manager passed us with our meal! I could tell by the butter in the pancake that it was not hot! We said no thank you and left! They need to hire more staff to make customers happy! Will not go back to this location! read more

Stopped at Ihop this morning with my family as we passed through Benton Harbor. The line was long but not abnormal for any Ihop. Our name was taken and we were told our party of 7 would be seated in about 15 minutes or so. 45 minutes later after having to tell numerous people we were still waiting and several smaller parties had been seated i believe it was the manager showed my husband and I a booth and asked if they pushed a table up to it would it be fine. We said yes and he said they would get it ready right away. As we walked back to get our group a waitress took a group that had just walked in and seated them where we were told to go sit. No apologies NOTHING.. Needless to say we left very upset and very hungry. We are in the area a lot and will never go there again. And the only reason I'm rating it 1 star is because I have to rate it. read more

We sat here for an hour waited for our food and we only saw our waitress once while waiting and we had to flag her down for refills. Worst service I have ever had. read more

Terrible management. Bad service. Place is a joke. Employee's are constantly fighting with each other.

The food is decent and usually the service is ok. Last couple times it seems like some of the staff just doesn't care anymore. One time we went and another customer tried to pick a fight with us for no reason. It was alarming, and the waitress said it happens often. We won't be back. It's a shame because the food is good. read more

So many things went WRONG that night. The major ones was that the coffee was old and watered down and when my boyfriend went for the FIRST bite of the pancake and found a HAIR!!! So gross, the waitress walked by just as it was happening and didn't really know what to do. She called her manager I believe and he didn't know what to do either. We asked for a refund but they just gave a senior discount of 10%. It was truly TRAUMATIZING. read more

Our waiter was horrible. Our food took forever and came out wrong and cold. They didn't even try to make it right with new food.

I stopped here on 4-1-2013 as we were going to Tennessee for vacation. I'm from the Big Rapids area. I have never been to a cleaner, more friendly establishment! Our two servers were so pleasant and I had the best veggie omelet I've ever had. I wish this place was closer to me! Rebecca Jackson read more

Wow, so bad where to start. Service was slow. Food was cold. Restroom was smelly. My daughter got sick at the table and no one offered to help. Not even getting us a towel or extra napkins. Was in the mood for IHOP but I would never go back there. I have used yelp for many years and felt this place was so bad it deserved my first review to warn others. read more

Terrible. Incredibly slow. We waited an hour for our food and when we got it, it was cold. Omelettes didn't have the sauce that was supposed to be on top. Just awful. Will never go back to this location. read more

This location is bad. I came in a group of 4 and we all ordered our drinks and the waitress came out with everyone's drink but mine. So I asked her again. Never brought it out. So after waiting forever for our meal, she came out with our food. Where I asked her for a third time for my drink. She finally brought it out. Bad. read more

Service is ridiculously slow. It's understandable on a Saturday morning, but seriously, our waitress never made eye contact, never asked if there was anything we needed, nothing. Terrible service, and super slow. Won't be coming back to this location. Benton Harbor is a dying town and IHOP isn't making it any better. Ridiculous. read more

I love eating here!! The food is always so fresh and comes out really fast! I've eaten here several times and all my servers have been so nice and friendly! Plus I love coming here on weekdays because from 4-10 kids eat free! My child and I eat for $12! Our favorite spot to eat!! read more

Service was horrible. Our waiter only attended to get our drinks, and deliver the food, and check. Took about 45 minutes just for pancakes. Probably won't be back. read more

My wife and I decided to go out to eat after 9pm one night and ended up at IHOP. My expectations for late-night dining have been lowered drastically by several past experiences at other restauraunts in other parts of the country, and this experience was a pleasant change. We were seated instantly and our waitress was on the ball with everything. We had a fresh carafe of decaf in a few minutes and we were eating in no time. Kudos to Nadia for her excellent service and to the rest of the crew. read more

Fast service, great coffee, amazing breakfast, huge selection. Everything about this ihop is great. The staff is very fast and very friendly. Love the selection of different syrups on the table. read more