The customer service was amazing. I was helped by Emmanuel and he was great. He was very welcoming, and I have never been to Chick-fil-A before and he took the time to help me out and find what was good. read more

Stopped for lunch on a Saturday while enroute to Chicago. Dining area was maybe half-full, though the drive through was hopping. The three of us got the Spicy Southwest salad. They weren't kidding about the spice, most of which was on the tortilla strips and pepitas. These made the meal a little spicier than I'd like though it wasn't enough to slow me down. I'd ordered two dressings and only got one, though that proved sufficient. Chicken was tender, lettuce was a little on the wilty side. Other toppings were OK, though the peppers didn't really stand out. Better than most fast food salads I've had at least. read more

Amazing time here! Was surprised when I popped into yelp and saw it only had 3stars. My son and I had a pit stop here on our way to Ann Arbor from Chicago for a hockey tourney. Quick stop for a breakfast burrito and mini chicken biscuits. And lemonade:). Haha, the lemonade is the real reason we came here, but the other stuff was good too. Apparently I'm not the only one who likes the lemonade. My son also said he forgot how good the lemonade was (it's only been a few weeks since we've been to one though, so his memory ..) Liked the covered drivethrus and holiday decor. Ate inside though, and had nice happy service right when we walked through the door. Not really all that different from any other Chick-fil-A visits, they're just always nice. My son even walked away from the registers and said "I like that guy" (Caleb was the cashiers name). I said "I do too". read more

Chick-fil-A - Chicken Shop Near Me - Benton Harbor, Michigan

Officially opening February 27th, my husband was excited to have a Chick-fil-a local to us. I haven't been to a chick-fil-a in about 18 years so I just went with the classic chicken sandwich, waffle fries and a drink. Other than my husband not knowing how to read texts so I didn't receive my pickles, everything was pretty standard. Line was long but they still made it quick, and according to my husband "they didn't say have a blessed day". Things will be slow for a bit I'm sure but they are doing decent so far. As the lines make obvious, Chick-fil-a has a a welcomed new spot in town and I'm sure it'll be a busy for a while. read more

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Great atmosphere and workers! They have a new way of taking your order at this location, they do so at your table. Makes going to a fast food restaurant a little nicer! Food is always spot on. Could use a little work with the drinks but with it being a new location there are kinks to work out. read more

The building is clean and the food is tasty. The service however is shotty. They told us to pick a table and that they'd be by for our order- we sat for an awkward amount of time before they came by- only after the manager told them to and apologized for the wait. The girl taking orders spelled order names wrong even after having the spelled to her. They were spelled so wrong that the girl bringing out the orders couldn't find the correct tables. This continued the whole time we dined. read more

Chick-fil-A - The name of my order LOL - Chicken Shop Near Me - Benton Harbor, Michigan

I live nearby and I heard a chick-fil-a was opening up. Everyone was talking about it. I just had to go and I wasn't disappointed. I had the regular chicken sandwich, Fries, and a refreshing Coca Cola. Chicken sandwich was soft, and tasty with sauce on top. The Fries were so good. Coca Cola was very great. The guy taking the order was very respectful, patient, and friendly. The chick fil a sign was large. The restaurant was a little busy probably because everyone wants to try the tasty food. read more

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Service was unacceptably slow. At 1:30 pm, we got caught up in the drive through for 45 minutes. We only had about 20 cars in front of us and once we entered the drive through, we could not get out. read more

Tyler was our cashier and he was awesome! Super friendly, attentive and happy! Great location and great staff!!

They have a new dine-in experience instead of ordering and just sitting down in the restaurant. The girl never came over to our table but was serving the table in front of us. We spent 20 minutes sitting down before we got up and just ordered carry out read more

Time there was HORRIFIC!! Waiter gave us hella attitude. Waiter also seemed a tad bit geeked. Had to repeat my order 5 different times. And to back all of that up the bitch didn't even say my pleasure!!!! Also the fries were not salty but the waiter sure was. read more