1. iGdgtRepairHQ

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    iGdgtRepairHQ

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    2 years ago

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    Wickham Road iRepair

    Wickham Road iRepair

    (7 reviews)

    We are on vacation with my disabled son who requires two iPads to keep himself calm. One was on…read morethe fritz. I took it in to this establishment. I'm so glad I did! They solved the problem and helped me save a ton of time and money going through the apple website! Thank you so much!!!!

    DO NOT RECOMMEND THIS PLACE!…read more All I went in for was a broken screen repair. My phone was returned working, but afterward, I started experiencing multiple issues that I had never dealt with before. My GPS randomly stops working, my phone service cuts in and out, my speakers lag during calls, calls sometimes don't come through or go out, and my phone randomly switches into SMS mode. I can't say for certain what caused these problems, but the timing is extremely concerning, especially considering that all I originally needed was a screen replacement. When I called to address my concerns, the manager was extremely rude and dismissive. I asked for a refund, but she refused. Instead, she offered to open my phone back up for another repair, which I was absolutely not comfortable with after my experience. What really made the situation worse was her response. She questioned what she was supposed to do, suggesting that giving me a free screen would mean losing money. At that point, it felt like the business cared more about its profits than customer satisfaction. A customer shouldn't have to argue just to have their concerns taken seriously. The way management handles problems matters just as much as the repair itself. Unfortunately, based on my experience, I would not return or recommend this business.

    iFixandRepair

    iFixandRepair

    (22 reviews)

    $

    The new guy at the store is amazing! I came in a couple of months ago and unfortunately had to wait…read morealmost two hours from the store opening time . However, Gus was there both times I visited over the past two weeks for my phone, and he was incredibly attentive, helpful, and professional. He offered a very fair price and, most importantly, was always on time, which I really appreciate. Kudos to Gus for providing such great customer service! Hopefully, he stays at this location because he's definitely a great addition to the store!

    My woman wrote this and went in on December 17th:…read more "I went to go to the store to get my phone fixed The store manager/owner at the store personally took my case and said that there was something wrong with my battery. I said ok how much would it be? and he told me the price which was $99. I paid him the price and came back the next day to get my phone. During the process of him fixing my phone he cracked my screen. He apologized and said he would fix it for free ( which i understood completely by the way. i know things happen) but he told me I would have to pay an additional $16( which turned out to be around $24 with tax) for the screen replacement but the labor would be free. i said ok and he "fixed" the screen HOWEVER as soon as i left the store I was still having problems with my battery. I called him right away ( about 10-15 minutes later) he told me that it is ok and that there was something wrong with my charging port too( which I thought was strange because why didnt he tell me that when I brought phone in, right?) but he said I could fix that at a later date i said "ok" THEN about a week or so later, My ENTIRE SCREEN goes black and I cannot use my phone, as well as having the battery issues i had from before. I entered the store AGAIN. I was out of town when this happened and as you may know this can be very dangerous traveling/being on vacation without a way to communicate with anyone. I was STILL trying to be understanding so I came into the store after my vacation, and politely asked for a refund because my screen was broken, my battery wasnt working AND for the inconvenience of having me come back and forth to see him and having no telephone. He said and i quote "I did the service for you maam we do not do refunds" I couldn't believe what I was hearing, he may have "done the service" but this "service" left me with a HUGE NEW phone bill to pay as well as so many inconveniences AND STILL LEFT ME WITH THE SAME PROBLEM I HAD BEFORE I WENT IN AND THEN SOME. but yet he was NOT understandable and REFUSED to give me a refund. He said there was a warranty on it and he could fix the screen still and THEN he ADMITTED to giving me a faulty battery instead of the apple battery and thats why my screen went black. I said "ok" I then saw one of his posters for yelp about a review which I am typing up for you to read as we speak, BE WARNED."

    iGdgtRepairHQ - electronicsrepair - Updated October 2026

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