1. uBreakiFix by Asurion

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West Melbourne, FL

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uBreakiFix by Asurion

2.5 (13 reviews)
Closed • 10:00 am - 7:00 pm

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5 years ago

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6 months ago

Very rude and didn't fix the phone properly. Rip off. Don't ever go there at all. They installed the used parts.

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2 years ago

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1 year ago

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2 years ago

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7 years ago

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5 years ago

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4 years ago

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6 years ago

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6 years ago

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7 years ago

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6 years ago

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7 years ago

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iFixandRepair

iFixandRepair

(21 reviews)

$

Great service. I phone 6 screen was completely shattered. Both Dustin and Nick were knowledgeable,…read morepleasant, and courteous. Will definitely use again if a another problem should occur. Ruth M

My woman wrote this and went in on December 17th:…read more "I went to go to the store to get my phone fixed The store manager/owner at the store personally took my case and said that there was something wrong with my battery. I said ok how much would it be? and he told me the price which was $99. I paid him the price and came back the next day to get my phone. During the process of him fixing my phone he cracked my screen. He apologized and said he would fix it for free ( which i understood completely by the way. i know things happen) but he told me I would have to pay an additional $16( which turned out to be around $24 with tax) for the screen replacement but the labor would be free. i said ok and he "fixed" the screen HOWEVER as soon as i left the store I was still having problems with my battery. I called him right away ( about 10-15 minutes later) he told me that it is ok and that there was something wrong with my charging port too( which I thought was strange because why didnt he tell me that when I brought phone in, right?) but he said I could fix that at a later date i said "ok" THEN about a week or so later, My ENTIRE SCREEN goes black and I cannot use my phone, as well as having the battery issues i had from before. I entered the store AGAIN. I was out of town when this happened and as you may know this can be very dangerous traveling/being on vacation without a way to communicate with anyone. I was STILL trying to be understanding so I came into the store after my vacation, and politely asked for a refund because my screen was broken, my battery wasnt working AND for the inconvenience of having me come back and forth to see him and having no telephone. He said and i quote "I did the service for you maam we do not do refunds" I couldn't believe what I was hearing, he may have "done the service" but this "service" left me with a HUGE NEW phone bill to pay as well as so many inconveniences AND STILL LEFT ME WITH THE SAME PROBLEM I HAD BEFORE I WENT IN AND THEN SOME. but yet he was NOT understandable and REFUSED to give me a refund. He said there was a warranty on it and he could fix the screen still and THEN he ADMITTED to giving me a faulty battery instead of the apple battery and thats why my screen went black. I said "ok" I then saw one of his posters for yelp about a review which I am typing up for you to read as we speak, BE WARNED."

Verizon

Verizon

(33 reviews)

$$

All in all i had an okay experience. My main complaint isnt with the staff or service provided, but…read morerather, with the layout of the store. (Although, it was bizarre that the employees dont wear a uniform. Upon entering the store, some random hipster wearing a tshirt and jeans with an ipad walked up to me and asked me for my phone number and i had no clue he worked there.) So this store has some new-age funky floor plan that apparently didnt include any chairs. There are two benches you can sit on if you're waiting to be helped, however, once your name gets called, you awkwardly stand at some elevated podium while you conduct business. I'm on my feet 10 hrs a day at work. If i go somewhere like this, i'd like to sit down at a desk and relax. Especially if i had to wait 30 mins to get helped in the first place. My overall visit, including a wait, lasted about an hour and a half and i was on my feet the whole time. Other than the zero seating situation, the service provided was good and Mary was very knowledgeable about apple products. Give this place some chairs and normal desks and its 5 stars.

If I could give this store and the manager in duty 8/7/2025 less than one star I would. My family…read morehas been happy Verizon customers for over 21 years. After I visited the store yesterday I was told to call 611 for customer service and they could handle my problem. They could not. So I drove all the way back to the store to get a 21+ year old account for my father with dementia taken care of. The manager Jonathan was useless and un empathetic. Not someone who should be in management in my option. So after well over 20 years of service. I'll be heading to AT&T tomorrow. This saddens me as I have been the reason we've kept them as a carrier for so long because of their great customer service and guaranteed always speaking with a customer care representatives the USA. Another large corporation outsourcing at the cost of the consumer. I cannot stress enough how bad the service with the store manager Jonathan was as well.

uBreakiFix by Asurion - electronicsrepair - Updated October 2026

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