He took the time to look into my issue and ordered a part. Unfortunately it wasn't the issue and I…read morehad to contact HP. He didn't charge me even for the part he ordered. I will definitely be going back if I have any more issues and will let friends and family know as well.

This is a great store. These guys are so professional and knowledgeable, I would recommend them…read morefor any of your phone needs.

Guy was super nice. affordable screen fix for iPhone 15 pro max. Only took 30 minutesread more

yesterday I was in coco Walmart store and bought a cover for my IPhone. I told the guy what kind of…read morecharger I have and to make sure the cover allows me to charge my phone on existing charger. He started to talk about magnets, I told him I don't want a new charger only a cover that fits my phone and he sold me this cover for $25. when I came home I noticed that my phone could not be charged with this cover on. I drove back to the store and asked for a refund but the guy told me NO. Why sell me a cover that will not work wit me charger when I specified what I wanted. I find this business policy ridiculous and not the norm in most all stores in the the USA

My woman wrote this and went in on December 17th:…read more "I went to go to the store to get my phone fixed The store manager/owner at the store personally took my case and said that there was something wrong with my battery. I said ok how much would it be? and he told me the price which was $99. I paid him the price and came back the next day to get my phone. During the process of him fixing my phone he cracked my screen. He apologized and said he would fix it for free ( which i understood completely by the way. i know things happen) but he told me I would have to pay an additional $16( which turned out to be around $24 with tax) for the screen replacement but the labor would be free. i said ok and he "fixed" the screen HOWEVER as soon as i left the store I was still having problems with my battery. I called him right away ( about 10-15 minutes later) he told me that it is ok and that there was something wrong with my charging port too( which I thought was strange because why didnt he tell me that when I brought phone in, right?) but he said I could fix that at a later date i said "ok" THEN about a week or so later, My ENTIRE SCREEN goes black and I cannot use my phone, as well as having the battery issues i had from before. I entered the store AGAIN. I was out of town when this happened and as you may know this can be very dangerous traveling/being on vacation without a way to communicate with anyone. I was STILL trying to be understanding so I came into the store after my vacation, and politely asked for a refund because my screen was broken, my battery wasnt working AND for the inconvenience of having me come back and forth to see him and having no telephone. He said and i quote "I did the service for you maam we do not do refunds" I couldn't believe what I was hearing, he may have "done the service" but this "service" left me with a HUGE NEW phone bill to pay as well as so many inconveniences AND STILL LEFT ME WITH THE SAME PROBLEM I HAD BEFORE I WENT IN AND THEN SOME. but yet he was NOT understandable and REFUSED to give me a refund. He said there was a warranty on it and he could fix the screen still and THEN he ADMITTED to giving me a faulty battery instead of the apple battery and thats why my screen went black. I said "ok" I then saw one of his posters for yelp about a review which I am typing up for you to read as we speak, BE WARNED."

I had my screen fixed here and I'm really happy with the service. The repair was done quickly, and…read morethe staff was very kind and professional. Great customer service and fair pricing. Definitely recommend!

The staff was professional and prompt. The cost of the repair was also slightly lower than other…read morerepair facilities and also came with a excellent warranty on the workmanship. They also provided tempered glass screen protector at no charge.

Very rude and didn't fix the phone properly. Rip off. Don't ever go there at all. They installed…read morethe used parts.

I went to get a phone screen repair and they charged me $200 just to make it worse. The screen is…read morevery glitchy and often flickers. Many times when I turn it on the brightness starts at an extremely low level and you can barely see anything except bubbles underneath the screen. When it isn't doing that, the brightness only goes down to about 3/4 the darkness it could before. My screen is either way too dark to see or so bright that it hurts my eyes. I wish I had just kept the cracked screen and would not recommend coming here for repairs. The worker was nice but my experience is overshadowed by the poor quality or the screen.

I've brought my iPad here on several occasions and have always been helped in a professional and…read morepleasant manner. I would definitely recommend them to anyone who has a problem with their electronic devices. I have had different techs and they are all the same in their helpful experience.

This is a metro pcs store also. I bought a groupon and called to ask for sat hours and could we get…read morethe phone fixed while waiting. We were told to just come on in so we drove the 40 min drive that afternoon. Upon arrival we are told the guy that does the repair wasn't in but would be in at noon on Sunday. Ok, kinda upset but said we would return Sunday. Did the drive again back to the store, that's not open. I wait for a few more minutes and met Jason at the front door, who tells me they don't open till 1230! When I asked him about the time we were told to come, he states "do you make my schedule"! What! Why I came back at 1230 I still don't understand but I did and was then told to come back at 230 because he had a dead animal in the building and he needed to take care of it. Either this is a really crappy business or I pissed off the kid at the door and he didn't want to fix it. Either way, give your business somewhere else.

From the owner: We specialize in phone repairs and unlocks. We are also a…read moreLicensed Metro By T-Mobile store.

Horrible customer service this guy replaced my screen on my iPhone and now it's glitching every…read morefive seconds and he doesn't want to honor the warranty he's accusing Apple, iPhone, and updating the software it's not the software it's the screen cheap screen that you put on there and he didn't hook it up right!!!! SAD!! UPDATE HAD TO GET A NEW IPHONE!! Just because this guy did not want to fix my iPhone I paid him almost $200 to change the screen out and he can't even do it right!! " I read your response a little hard to understand but at this point it's irrelevant it doesn't matter. I went and got a brand new iPhone from AT&T and AT&T looked at my old phone that you fixed and they said that screen is the incorrect screen, because the attachment is not the OEM quality. Very disappointing. AT&T said I could've went to another place and got it done right you should definitely look into your inventory & parts that you order and where they come from??? Apparently they're not being hooked up correctly not only that but on my old phone there's discoloration and the screen glass was not the OEM quality.!!

If I could give 0 stars, I would. This place was relatively good when it had a different owner…read moreabout a year and a half ago but the new owner has destroyed the reputation of this establishment. I came to this store on 3/22/22, payed $233 dollars to get my screen fixed which I thought was excessive but figured I was paying for quality plus the owner also advertised "a lifetime guarantee." This was exactly the opposite, I came back to the store with the original receipt because the screen of my phone had popped out without any damage or fall and he refused to follow through with his word. Not only was he EXTREMELY rude but he tried to find any excuse to get more money out of me. I am a college student with a part-time job and for me it took extra effort to be able to afford fixing it at such high price. This selfish, arrogant man will sell you low quality screens that will shit out after a month then refuse to fix it at no cost out of greed. If you don't believe me, you can contact the General Manager for this mall and she will confirm that this store has had plenty of complaints that will cost him his next year's renewal. Instead of going here, I would recommend ITeck Repairs since they are neater, more professional, decently priced, good quality, and actually stick to the guarantees they advertise. Not only, did i pay 170 which is 63 dollars less and this included a free screen protector. A word of advice, save yourself the headaches.

This husband wife team have helped me at least 20 times in the last few years. I moved here b4 the…read moreplandemic and this has been my Go-To for phone or computer sales and repair. And! They have scrubbed old computers to repair and worked great! Oh! And PS5. Yea, gaming, tons- TONS of gently loved phones , lol. Yea, I've bought 4 or 5 phones, and had repairs. Cracked screens, I'm telling you- this IS the place. Right off Babcock, not far from hospital and tech companies. Behind Tropical Smoothie. Easy. Friendly, like family friendly. Not expensive. Never had a problem.

Vanessa and Matt are amazing people and business owners…read more They care about their customers and give a realistic and honest review of what's wrong. If they fix something and is still causing an issue they will be happy to fix it again no cost. I had power surge in my house and after many hours of visiting places, they were the only ones that wanted to help and sign documents of my insurance claims and look at all my items. They are licensed and are willing to put their name and words where it counts. If something is not worth fixing, they will let you know beforehand and tell you. They are amazing people. Thank you guys.

Had a warning on my wife's car I spoke with Aaron on the…read morephone, after I brought it by his shop for testing. Not only did he fix the issue his fees were beyond reasonable. I would highly recommend Batteries Plus for your honest needs. Thank you Aaron

From the owner: We're more than just a battery store, we're committed to providing outstanding service and…read moreexpertise for a variety of solutions - including power, phone repair, auto battery installation, key fobs, lighting, and more! Whether you need help finding a replacement battery or to replace a shattered screen on your device, Batteries Plus is here for you.

If I could give this store and the manager in duty 8/7/2025 less than one star I would. My family…read morehas been happy Verizon customers for over 21 years. After I visited the store yesterday I was told to call 611 for customer service and they could handle my problem. They could not. So I drove all the way back to the store to get a 21+ year old account for my father with dementia taken care of. The manager Jonathan was useless and un empathetic. Not someone who should be in management in my option. So after well over 20 years of service. I'll be heading to AT&T tomorrow. This saddens me as I have been the reason we've kept them as a carrier for so long because of their great customer service and guaranteed always speaking with a customer care representatives the USA. Another large corporation outsourcing at the cost of the consumer. I cannot stress enough how bad the service with the store manager Jonathan was as well.

I asked the rep for the 7.95 insurance. He didn't add anything while I was in store and when I got…read moremy receipt I told him I wanted the 7.95 insurance. He said he would add it but added the 19$ option. I called the store and asked to speak with him but he never called me back. I called customer service to fix the error but the insurance is still on the bill. So to resolve the issue I will be DISCONNECTING the new line of service and removing the insurance as well. Maybe once the rep sees the chargeback on his next month targets he will remember follow the Verizon standard of being honest and not adding what you want to add to customers accounts. I expect a refund for the insurance minus what I requested, twice. Very disappointing. I expected a higher standard. But this will be lifted up!