I took my laptop to Shawn after being hacked by a phony Microsoft employee. He explained what he…read morewould do to remove any virus/spyware that may be present. he completed his work quickly and at a fair price. I would certainly recommend Shawn to family and friends. Bob C

The best customer service I have experienced in a long time. I took my laptop to Shawn after trying…read moreto find the problem myself. He immediately told me what he suspected, but he checked a variety of things and asked me questions and permission when he wanted to make a change. I am so impressed with his knowledge and organization in finding the problem and solution. I was quickly back in business! Thank you Shawn! Your service is awesome. I appreciate having you available close by. So much better than dealing with someone on the phone!

How does this place have good ratings? Good service???…read more Aight... I came here at 1pm today... The girl told me it will be ready in 1 - 1.5 hours. I come back two hours later at 3 pm. I asked her what the status of my iPad is... she said they opened it but it wil be another 45 mins. I asked her why? I guess she didn't like my tone. She got really defensive and said she has other materials she is working on and that it will be another 45 minutes. She proceeded to say that other places wil make you wait longer. Heifer Idgaf about other places and no they don't make you wait this longer... this is literally the longest I've waited. No apologies, no accountability, give me the parts from China and I'll do it myself at a fraction of the price. I came in here out of convenience which turned out to be a total waste of time. Brief update: the owner or the manager saw my review and said that my business is no longer welcome. For future reviewers... leave a review after they complete the service.

Great customer service ... they work fast and efficiently I would definitely recommend this…read morebusiness for all of your electronic repairs!

Wondrful... Replaced drive on 8 year old computer came to house because i cannot walk well.read more

Needed their services a couple of times for software and hardware issues. and they either fixed the…read moresituation or advised me alternative routes. Highly recommend them as they give you value. They're now mu go-to for computer issues.

I brought my laptop in for repair. It was immediately diagnosed and the quote was very reasonable…read more A part needed to be ordered and the computer was repaired within a couple of days. It works great and I would definitely use Zidra again!

Quick but thorough service. The owner and techs provide affordable solutions for the issue. Many…read moreplaces will try to push you into buying a new computer or laptop. Not here! They look at all the viable options and allow you to make the best decision based on your budget and perferences. I will be returning for any future computer problems!

Recently took my Gateway Laptop for repair. Very personable and professional company…read more I thought it would be impossible to repair since my husband and I tried everything to do a Windows 10 Upgrade and failed. Not a problem for these experts! Extremely satisfied with the work that was done. If they had a 10 rating system it would definitely be a 10! Ask for Alberto!!

I needed my laptop fixed. Sadly, it was unfixable. I took it to him to try and save my memories…read more He did a phenomenal job. He removed the hard drive and backed up all my photos and videos to a flash drive. I'm so grateful! Reasonably priced! Thank Rich! Much Appreciated!!

Top notch service and no unneeded upsell. He knows older systems to modern and can keep your…read morecomputer running at top forms.

"Ben Pham" runs this business, now for what at least 12-15 yrs. I bought 2 systems here, had some…read morerepairs done (before I knew how to assemble my own PC's), and a bunch of components - monitors, keyboards, mice, speakers, etc. Most of his merchandise are inexpensive, low-quality imports from Asia (China, Thailand, etc.) so high-end and big name brands are not their forte. Also, while things "look" like cheap imports, I don't think overall they're cheaper than Fry's, Central and Pixel USA, Benitek is a 1-man business so can't beat anybody on pricing I think. It's just very convenient if you live in that North SJ area, as opposed to running the Fry's gauntlet. Ben is a nice guy, his English is heavily accented, so intriguing thought-provoking conversation can be put on the backburner, but he knows computers very well and he won't try ripping you off, but go in with some idea about prices of whatever you happen to be looking for first 'lest you pay a little too much.

So sad this guy either moved to Florida or is no longer in the repair business. You will be missedread more

Replaced iPhone screen using a used but intact screen and saved me money. Did a fine job and very…read moreconvenient location. Much cheaper than Apple store and much closer.

Awful service. bring my phone to replace the back side and front screen and ended with a…read morenonfunctional phone.