I'm not the type to go out of my way to leave a review on a place but this business is awful. I paid to get my sons iPad fixed a month ago and Jake told me that I had to pay $100 upfront and come back in 2 weeks for the part to come in and get replaced then pay $60 after. I paid the $100 and came back as told. When I get there 2 weeks later, Marcus tells me that my order was canceled and never reordered. No one bothered to call and let me know and I definitely never told them to cancel. He told me that he would place the order again and to come back in another 2 weeks. I wait another 2 weeks and instead of going there, I call first. They let me know it'll come in 3 days, so I wait. Finally on Monday the order is in, I drop the iPad off and Jake tells me it'll be awhile to pick up since he is backed up and takes my number to call me when it's done. When I finally get to pick up my sons iPad, I let him know how frustrated I was that no one bothered to communicate and I had to wait a whole month for this to be done and he tells me that he could only take $5 off. This place is a joke, horrible customer service. I'd rather drive across town to a reputable place then to ever come here again. What's irritating is that they took my money in the first place and if I never called to ask about what was going on with my order they would've just kept my damn money?? I paid $100 upfront and they just cancelled it with no communication or refund or anything. As a mother who also works and takes classes, this is extremely frustrating and felt like they didn't care that they wasted my time. And to top it all off, they broke the home button on my sons iPad after getting the screen replaced! read more