This is the only place I'll go to fix my cell phone. Fast, courteous, and inexpensive!read more

We brought in an Ipad air to have the screen replaced. We spoke to Dominic who provided a fair…read moreprice and delivered by the promise time with a friendly attitude. Thank you!

Walked in and got help right away! Explained what was wrong.. he looked it up and worked a price…read moreand made it happen! 30 min tops works for me!

Fast work & 2 very pleasant employees! Came in 30 minutes before closing - replaced iPhone screen…read morewhile I was waiting for a little over $100 - I gave them a screen protector and they put it on for free! 1 year warranty (I think) they said.

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

We came in today to check if an iPhone was unlocked and although the employee wasn't able to tell…read moreus. He still was very helpful with other things and walked us through settings to configure the phone. I will come here first if I event need anything. The employee couldn't have been nicer to us.

SCAM!! CON ARTISTS!! DO NOT take your TV here. They'll charge you $50 to "look" at it, then charge…read moreyou $450 to "fix" your $300 TV in hopes that you'll just leave it with them to "dispose" of. But here's their scam secret: They won't dispose of your TV at all. They'll repair it for less than $100 and then sell it in their store for profit ($200 or so). So in reality all they do is STEAL people TV's and sell for profit. Those "great" reviews you see are from their lying friends and family. Those 4 & 5-star reviews are NOT REAL. Just another way to lure you in as part of their con. RUN AWAY AND SAVE YOUR MONEY!!

I recently contacted Sony about an issue I had with a Sony tv that was only 3.5 years old and they…read moreI formed me to contact San Jose TV (authorized Sony dealer) which I did. After a conservation with Johnny and describing the issue with my tv, he informed me that it was not repairable. I am Sony believer so I talked to Johnny about purchasing another Sony and which tv he would recommend so I purchased the one he recommended. I was not disappointed with the price or the tv I purchased. I highly recommend San Jose TV for your next purchase. Very thoughtful and knowledgeable about Sony tvs. you can't go wrong with them. Had I know about them earlier I would have purchased my other tv from them. Use your small businesses! They are more knowledgeable when it comes to specializing! Thanks San JoseTV for a great purchase! Rickey Johnson

OMG!!!! THE SWEETEST GUYS HERE!! I am so technically…read morechallenged and they not only helped me purchase a phone, but they helped me turn some weird settings off, taught me how to use some apps and helped me with a kindle! They are so respectful and never make you feel bad for not knowing how to do basic stuff. I truly appreciate and trust them!

I never leave reviews. Nice enough people...went there as a specific choice to buy local rather…read morethan go to the Assurion affiliated behemoth. It may have been a mistake. I'm 57 and never had to replace a screen. I dropped my phone, screen broke...had to do it. Such is life. They fixed it, more expensive than the franchise place but it was my choice...all good. 11 days later my screen is cracked...I didn't drop it, didn't put the phone in any condition or environment that was in any way out of the ordinary....genuinely...on my kids...no lie. Just as it was before being fixed, my phone resides on an Otter box. I am at a friend's house...I set my phone down...pick it up an hour or so later and it's cracked. Does something rub up against it? Probably...maybe. Can't be sure. But there was zero stress put on the back or front of the phone. It was in my pocket, in the car and in this person's house. When I came back and explained my situation, the best they could do was instead of paying the $188 I paid originally, I paid $150. On the one hand, I get it. The warranty not covering physical damage makes sense. People are nuts, people are irresponsible, etc. But I got zero vibe, feeling, sense that my take mattered. I didn't ask for it but was thinking...if I'm the business owner, maybe I throw in a scree protector at not charge. A minimal...coupla bucks investment in a customer that says on some small way...we get it...you just paid $188 for a replacement and 10 days later...inexplicably you're paying another $150....so...as a basic gesture of goodwill...here's the bare fu***ing minimum we can do to display some level of service...and nope. Just a transaction. Gimme a GD reason to pay more to shop local next time. Your shortsightedness cost you not just a customer but probably 8-10 customers if basic marketing principles hold. Shop local - please...for everything you can. Your dollar, when spent locally serves the business and your community 10x vs what comes from shopping at a chain. However...if you need a mobile phone repaired...there is no benefit to shopping local. Why? Because they know they have you. They know you are captive to your phone. Really. They're right. We are. No argument. Go to the behemoth. Go to the chain if you need your phone fixed. These guys are no better. They know you will do whatever to get your phone back. They clearly use inferior quality product. And I feel for them on some level...they are competing against massive volume that prices them out for many folks. Well, this is the rare occasion where the local place lost me. I won't say "don't shop here", etc...cause maybe my experience is just a one-off. And...also...F them. They had a shot at being decent and failed.

Very good work! Very knowledgeable. On time, saved me $, very reasonable cost…read more Owner; Ulysses; Warranties his work too.

Advance Electronic Tech/Ulysses TV Repair was absolutely amazing! If you're worried about "cold…read morecalling" a tv repair company because you're not sure what kind of service you'll get, call this company and worry no more. I had a 3 year old 65 inch Samsung ($2,700 new) that had an ethernet port die. Called this company, quoted me a reasonable price, showed up at the agreed appointment on time and replaced the motherboard in the tv. When a secondary issue surfaced immediately after the repair he was right back at my home and effectively and efficiently resolved it. He backs up his work! This is now my go to electronics repair company and it should be yours too!

I have a Motorola Edge 2022 256Gb Cellphone that I purchased with a bent screen. I came in with…read morethe cellphone and a new replacement screen and spoke with Mike. He told me he would give me a call the next day with an estimate of the repair. He quoted me a fair price of $75 to replace the bent screen with the new screen. The next day he called me and said the phone was ready. I picked it up and it works great, just like new. Many Thanks! Highly Recommended!! Mark C.

This man means well but has a lot to learn about professional accountability and customer…read moreinteraction. I took a phone in yesterday with a cracked screen in order for him to replace it. After he replaced it, I noticed that the battery would no longer hold a charge, and would continuously reboot every 2 minutes while plugged in. None of this occurred prior to handing the phone over to him, the battery operated completely like normal prior his "fix". He denied responsibility and argued with me for a whole hour while he was trying to figure out what was wrong with the battery. He even claimed that my phone was crappy and its battery was already bad by the time I gave it to him which is not the case at all. It held a charge and it certainly didn't try to keep rebooting while plugged in. Basically, he simply didn't believe me, and never considered or accepted the possibility that he may have damaged the charging port or battery connection, or motherboard component when replacing the screen because he said they were separate systems. He also said that because he "couldn't test the battery" before replacing the screen, he "did not know how well it worked" before the screen replacement, which was his way of insinuating that the battery was already bad and I'm using this as a ruse for a free fix for a pre-existing issue. Thing is, he actually could have tested the battery if he wanted to before opening the screen, it was still holding a charge and working even with a busted screen. But he didn't and he was using this as an excuse to avoid accountability. I saw that he wasn't going to be able to figure it out any time soon and I had to catch a flight so I demanded a refund. He refused, and kept on arguing that the screen replacement had nothing to do with the charging port or battery and his only argument for not having anything to do with it is that he's replaced many screens and "you're the first customer who's had this issue". Well guess what? I googled "iphone se won't charge properly after replacing screen" and literally the first result was an iFixit thread with over a dozen answers from people experiencing the same issue, with one user saying it's happened 8/8 times they've done screen replacements on the SE. The most common explanation from reading the threads is that he dislodged a connection called FL2400 in the logic board, which is common when applying too much pressure from the wrong side of the battery connection with a spudge tool. He could have figured this out in 2 minutes by doing a simple google search but instead chose to argue that he had nothing to do with it; I only found this explanation later at the airport. It was only after I threatened to write this review that he agreed to issue me a refund. But not before removing the fixed screen, and re-attaching the old broken screen. If he didn't issue the refund, this review would be 1 star, but this is the outcome I'm left with: I gave him a phone once and he made it worse. I gave it back to him a second time to rectify that mistake and he returned it in even worse condition. I used to have a cracked screen iPhone that held a charge and was still usable. Now I have a cracked screen iPhone that doesn't hold a charge and is effectively useless. And while I did get my $80 back, I lost 1.5 hours of my time and countless words of arguing to a man who was careless in his trade and in utter refusal to consider that mistakes like these are possible for him, let alone take responsibility for them. I suggest anyone reading this to take their phone to a more professional operation, both in terms of technical skill and people skills. (FYI, the first 5 star review below is fake. It's by the business owner himself. His name is Mike, I know because it's on his business card. As far as I know this is the first real review)

Iphone911 to the rescue w excellent service from Caleb - a techie with a heart! I'm new to Jax…read morefrom Los Angeles and rely heavily on Yelp and Google reviews to find good services etc. Yelper reviews did not disappoint my trip to iphone911! After my most recent whirlwind trip from Jacksonville to Canada to Philadelphia then Los Angeles then Hawaii and back through Los Angeles to Austin to Atlanta to Jacksonville (thank you airlines for all your crazy flight cancellations by the way! *sarcasm*), a crack in my iPad 5th generation screen occurred somewhere along the path. I use my iPad for video conferencing especially while I travel, and it is my lifeline to my work as a therapist. I didn't want to replace my iPad unnecessarily and looked up different shops in the Jacksonville area who provide glass replacement. The staff at the iPhone 911 were really helpful over the phone, gave me a very reasonable quote, and were able to confirm that they had my parts in stock and could have my repair completed in about two hours. This is all despite losing power earlier in the day due to a storm coming through! I don't know about you, but having good service and kind staff who are also dealing with the stress of a power outage gave me a really good impression over the phone. I had called two other places who's quotes were either more expensive, grumpy staff, didn't have my parts in or would take too long to repair. Iphone911 to the rescue! I hopped in my car and got connected to Caleb who took good care of me. Within less than the time I was quoted, Caleb had my iPad ready and in good shape. He also paid attention to me as a customer noticing that I had come from Los Angeles. He was originally from Santa Monica and we had a great convo about our mutual visits to Southern California. A techie w a heart and people skills? Fantastic! Needless to say my iPad is now fixed, in excellent condition, and I'm so grateful that $100 to repair was so much less expensive than going to the Apple store or purchasing a replacement. You must try them when you need help with your iPhone or ipad repair. They are the best! Thanks iPhone911!!!

I brought my daughter's iPhone 13 to this shop for a battery replacement, and during the repair…read morethey damaged the phone. After the battery replacement, the phone no longer gets any T-Mobile service at all. When I brought this up, they told me that this "can happen" and refused to take responsibility. If a business damages a customer's phone while performing a repair, they should stand behind their work and make it right. Their mistake ended up costing me time and money. Very disappointing experience, and I will never use their services again.