Huge shoutout to Will for taking care of my PS5 HDMI issue. Dropped my console off at 5:30pm…read moreyesterday and the issue was fixed by 10:30am today. They hit me a text letting me know it was ready and gave me a full year warranty on their repair... Great customer service, easy drop-off & pick-up, reasonable price. Can't beat it Thanks homies!

Will and crew were awesome! Fast, affordable, and quality! We will definitely be back if needed.read more

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

Timely and reasonably priced repairs on my Dell laptop, got my old back up laptop working again…read morefine.

OMG!!!! THE SWEETEST GUYS HERE!! I am so technically…read morechallenged and they not only helped me purchase a phone, but they helped me turn some weird settings off, taught me how to use some apps and helped me with a kindle! They are so respectful and never make you feel bad for not knowing how to do basic stuff. I truly appreciate and trust them!

Keelin was very professionally and helpful and knowledgeable. always recommend to get you phone or…read morepc fixed quickly

Dropped my cell phone so of course had to get it fixed. Scheduled an appointment online here and…read moreright after I pressed submit I got a call telling me I could come on in, that was a great sign form the jump. The service is nothing short of outstanding. From the moment I walked through the door, I was greeted with a warm, genuine welcome that instantly made me feel at ease. The staff is friendly, professional, and attentive, ensuring that every aspect of my visit was pleasant and hassle-free. What stands out the most is how knowledgeable the team is. Whether it's answering my dumb questions about the services offered or making thoughtful recommendations, they went above and beyond to ensure I felt well-informed and confident in my choices. It's clear that the team values customer satisfaction, and that dedication shines through in every interaction. The service here was top-notch, which left me with a great impression. Buying out of town with a broken phone and in a city like Jacksonville, where there were so many options to choose from, I am glad that I picked this spot. The exceptional service at this location makes it stand out as a go-to spot for anyone seeking quality care and attention if you happen to live in Jacksonville or just visiting and break your phone.

Very good work! Very knowledgeable. On time, saved me $, very reasonable cost…read more Owner; Ulysses; Warranties his work too.

Advance Electronic Tech/Ulysses TV Repair was absolutely amazing! If you're worried about "cold…read morecalling" a tv repair company because you're not sure what kind of service you'll get, call this company and worry no more. I had a 3 year old 65 inch Samsung ($2,700 new) that had an ethernet port die. Called this company, quoted me a reasonable price, showed up at the agreed appointment on time and replaced the motherboard in the tv. When a secondary issue surfaced immediately after the repair he was right back at my home and effectively and efficiently resolved it. He backs up his work! This is now my go to electronics repair company and it should be yours too!

Taz has had my husband's laptop since January and it still is not ready. He must have blocked me…read morebecause my texts indicate "not delivered". We have left voice mails, but no responses. I say it isn't ready, but we don't know since he will not respond to calls or texts. He did fix my phone screen and the turn around was fast; however, the work on 2 laptops belonging to my husband hasn't worked out so well. We know he has been sick; however, we would just appreciate an acknowledgement that he still has one of our laptops and the charges have already been paid. He required full payment up front, so that is what we did. The work he did on my husband's first laptop cannot be "recognized" by the laptop, so $250 down the drain. Now we don't know the status of the second one he has had since January, but we paid $150 up front. Thus, the one star rating.

Unfortunately I have to change my positive review to a negative one. The home button on my son's…read morephone wasn't working completely when I brought it to them but shortly after the repair, it got worse and was loose. Thought it was odd, but my son didn't mind so whatever. Fast forward a month or two and the phone completely stops turning on. I have a professional background in repairing Apple devices so I decided to just fix it myself when I got the time. Well, I finally got a chance to open it up and as soon as I did, two tiny screws fell out. I assume those go to the home button assembly, as the assembly and home button are completely loose and the only thing holding that in is the frame of the phone. Less important but still notable - the frame was also missing one of the bottom screws. Upon further inspection, the battery cable was not completely attached which explains why it wouldn't turn on at all. It was also missing the plate that goes over the battery cable. I reconnected the battery completely and was able to get it to boot up but now it's stuck in a boot loop. I have never seen such sloppy work and can't believe they thought it appropriate to charge for such work. I feel extremely ripped off.

Amazing customer service! Quick and super convenient. Very friendly and easy to work with.read more

Service was within time given and service was Great would definitely recommend…read more Guys were real nice and helpful

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

We came in today to check if an iPhone was unlocked and although the employee wasn't able to tell…read moreus. He still was very helpful with other things and walked us through settings to configure the phone. I will come here first if I event need anything. The employee couldn't have been nicer to us.

BLUF (bottom line up front): STAY AWAY!…read more When I found this shop I was excited to find someone that was willing to work on my Sony HT-ST5000 sound bar (don't get one, but that's another story) so on June 21,2001, I brought it to Electronic Service Squad. The appearance of the shop is rough but looks like work gets done there. The lady at the front desk seems rough too but not hard to deal with. Long story short a month after dropping off the equipment I called to check on status. Nobody answered so I left a message. On July 31 the lady called to basically tell me "we're working on it. Don't call us, we'll call you." Today, six months later, I went there to tell them to not worry about it, don't fix it, I already replaced it. I also asked for a refund of the $29.99 diagnostic fee, as I think it is the least they could do after keeping me waiting for 7 months. I was told that it would've gone towards the repair but since they could not repair it, there was no refund. Based on my sample size of one, I cannot recommend this place for any real electronics repair work.

I was initially excited about getting my TV fixed here because we were going to save a lot of money…read morebut there was a miscommunication after my husband dropped off our TV to be fixed. The TV had been there too long after it had been fixed and they got rid of it before I was able to pick it up. When I called about it I was screamed at on the phone and treated very disrespectfully. I was nearly in tears by the end of the conversation. In the end I wish I would have taken it somewhere else that wouldn't have thrown out my TV and has better overall customer service.

My service was quick and the tech was really nice. I just needed my screen protector changed so it…read morewasn't anything too difficult. They fix screens and clean your devices, mobile , gaming and laptops. If you have battery issues, slow response or anything tech related they may help. My ipad touch screen isn't as response so I plan on bringing my Ipad in because they clean the devices and make the touch area responsive. I'll update after that's done.

William was amazing! The repair was done fast, the phone works perfectly, and the fix was covered…read moreunder warranty. You can tell William really knows his stuff and genuinely cares about helping customers. If you need iPhone repairs, ask for William--you won't be disappointed.