Huge shoutout to Will for taking care of my PS5 HDMI issue. Dropped my console off at 5:30pm…read moreyesterday and the issue was fixed by 10:30am today. They hit me a text letting me know it was ready and gave me a full year warranty on their repair... Great customer service, easy drop-off & pick-up, reasonable price. Can't beat it Thanks homies!

Will and crew were awesome! Fast, affordable, and quality! We will definitely be back if needed.read more

I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

PhoneTech has been serving the community and my family for years. They've given everything Ive…read morebrought a look and do not intend on turning anything down. Cheers guys

Convenient and affordable option for phone repair…read more Courteous and knowledgable staff. Good job.

Dropped my cell phone so of course had to get it fixed. Scheduled an appointment online here and…read moreright after I pressed submit I got a call telling me I could come on in, that was a great sign form the jump. The service is nothing short of outstanding. From the moment I walked through the door, I was greeted with a warm, genuine welcome that instantly made me feel at ease. The staff is friendly, professional, and attentive, ensuring that every aspect of my visit was pleasant and hassle-free. What stands out the most is how knowledgeable the team is. Whether it's answering my dumb questions about the services offered or making thoughtful recommendations, they went above and beyond to ensure I felt well-informed and confident in my choices. It's clear that the team values customer satisfaction, and that dedication shines through in every interaction. The service here was top-notch, which left me with a great impression. Buying out of town with a broken phone and in a city like Jacksonville, where there were so many options to choose from, I am glad that I picked this spot. The exceptional service at this location makes it stand out as a go-to spot for anyone seeking quality care and attention if you happen to live in Jacksonville or just visiting and break your phone.

Elijah was so friendly and helpful to us. My daughter and I both got new screen protectors for our…read moreiPhones and we will certainly come back for all our phone repair needs.

Very good work! Very knowledgeable. On time, saved me $, very reasonable cost…read more Owner; Ulysses; Warranties his work too.

Advance Electronic Tech/Ulysses TV Repair was absolutely amazing! If you're worried about "cold…read morecalling" a tv repair company because you're not sure what kind of service you'll get, call this company and worry no more. I had a 3 year old 65 inch Samsung ($2,700 new) that had an ethernet port die. Called this company, quoted me a reasonable price, showed up at the agreed appointment on time and replaced the motherboard in the tv. When a secondary issue surfaced immediately after the repair he was right back at my home and effectively and efficiently resolved it. He backs up his work! This is now my go to electronics repair company and it should be yours too!

Taz has had my husband's laptop since January and it still is not ready. He must have blocked me…read morebecause my texts indicate "not delivered". We have left voice mails, but no responses. I say it isn't ready, but we don't know since he will not respond to calls or texts. He did fix my phone screen and the turn around was fast; however, the work on 2 laptops belonging to my husband hasn't worked out so well. We know he has been sick; however, we would just appreciate an acknowledgement that he still has one of our laptops and the charges have already been paid. He required full payment up front, so that is what we did. The work he did on my husband's first laptop cannot be "recognized" by the laptop, so $250 down the drain. Now we don't know the status of the second one he has had since January, but we paid $150 up front. Thus, the one star rating.

Unfortunately I have to change my positive review to a negative one. The home button on my son's…read morephone wasn't working completely when I brought it to them but shortly after the repair, it got worse and was loose. Thought it was odd, but my son didn't mind so whatever. Fast forward a month or two and the phone completely stops turning on. I have a professional background in repairing Apple devices so I decided to just fix it myself when I got the time. Well, I finally got a chance to open it up and as soon as I did, two tiny screws fell out. I assume those go to the home button assembly, as the assembly and home button are completely loose and the only thing holding that in is the frame of the phone. Less important but still notable - the frame was also missing one of the bottom screws. Upon further inspection, the battery cable was not completely attached which explains why it wouldn't turn on at all. It was also missing the plate that goes over the battery cable. I reconnected the battery completely and was able to get it to boot up but now it's stuck in a boot loop. I have never seen such sloppy work and can't believe they thought it appropriate to charge for such work. I feel extremely ripped off.

Service was within time given and service was Great would definitely recommend…read more Guys were real nice and helpful

if they say less than 1 hour over the phone, don't make the drive…read more They will change it when you walk in the door. don't waste your time there are other ones in the area with better service.

You will not be punished FOR your anger, you will be punished BY your anger. - Buddha…read more And I was indeed punished by mine. In a fleeting moment of anger following a very minor disagreement on Friday evening, I placed my iPhone face down on a table a little too hard, and what followed was utter devastation for me. My phone screen, although not cracked, went to half-screen, then it went gray, then it went black and did not come back up. Oh no. In the midst of the pandemic did I just kill my iPhone? OMG!!! What was I to do?? After spending over an hour on the phone with Apple Saturday morning and following multiple "tries" to fix the problem, I was told my phone was dead. Black screen of death. A brick. I could take it to a service provider (nearest one was St. Simons Island because the Jax Apple Store was closed due to the pandemic!!!). In doing so I'd also have to erase the phone then remove it from my account. This is fine, IF I HAD BACKED UP MY PHONE with iTunes (like I was supposed to). Nope. This is fine if I used the Cloud. Nope. Lesson learned loud & clear. TWO years of my data, including notes, pictures and videos of my kids during birthdays, Christmas, school plays, etc. was LOST. Yes, I cried. I prayed. And I probably cried again. But something told me not to erase it. So I refused. Despite being told by THREE people it was what I was going to have to do. I researched online. Could my data be recovered? My phone would still ping when checked, and I could shut it down (home button locked) and get it back up (home button unlocked) even though it didn't register as online, and I couldn't get it to connect to iTunes, I had hope. Didn't I? Surely I wouldn't lose two whole years of memories. It turns out I did have hope!!! I found LifeLine Repairs after searching for data recovery in Jax and sent a message to them (through Yelp! whoo hoo) regarding my phone. Daniel quickly responded that it might just need a screen change, so I should bring it in for diagnosing. What? Did I hear that right? That's it? I didn't "break" the phone but I just messed up the screen. Really??!!! My hope escalated as high as the Eiffel Tower, and I just about burnt dinner running around the house telling my family my phone might be saved. One thing though...they were now closed until Monday. So I had to wait....hope...pray...all through Saturday evening and all day on Sunday. I can do this! I had hope. I went in on Monday Morning and Daniel checked. He didn't know I was praying in the lobby. He came back out and said all it needed was a screen replacement. I teared up and said I could cry (but I was not gonna let him see me cry, I'm an ugly crier). Anyway, back to the point...he fixed my phone within 20 mins for less than the cost of what my insurance would've charged me to replace a cracked screen and also less than what a replacement phone would've cost me. I could've professed my love right there on the spot (and maybe I did express over and over how much I appreciated him and that he made my day). Instead of professing love though I did promise to give him a worthy review. So here it is, in detail. DO NOT LOSE HOPE at least until Daniel says so! He surely provided a life line (see what I did there?) for me when I was in my own Lion's Den and I cannot thank him enough. He and LifeLine Repairs will undoubtedly receive many referrals from me to anyone who mentions a problem with their phone, and I hope if you have a phone issue and took the time to read all of this you will run to LifeLine to get yours checked. (Side note: I came straight home and backed up my phone so all is right in my world again. Thanks again so much Daniel!!!)

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

BLUF (bottom line up front): STAY AWAY!…read more When I found this shop I was excited to find someone that was willing to work on my Sony HT-ST5000 sound bar (don't get one, but that's another story) so on June 21,2001, I brought it to Electronic Service Squad. The appearance of the shop is rough but looks like work gets done there. The lady at the front desk seems rough too but not hard to deal with. Long story short a month after dropping off the equipment I called to check on status. Nobody answered so I left a message. On July 31 the lady called to basically tell me "we're working on it. Don't call us, we'll call you." Today, six months later, I went there to tell them to not worry about it, don't fix it, I already replaced it. I also asked for a refund of the $29.99 diagnostic fee, as I think it is the least they could do after keeping me waiting for 7 months. I was told that it would've gone towards the repair but since they could not repair it, there was no refund. Based on my sample size of one, I cannot recommend this place for any real electronics repair work.

I was initially excited about getting my TV fixed here because we were going to save a lot of money…read morebut there was a miscommunication after my husband dropped off our TV to be fixed. The TV had been there too long after it had been fixed and they got rid of it before I was able to pick it up. When I called about it I was screamed at on the phone and treated very disrespectfully. I was nearly in tears by the end of the conversation. In the end I wish I would have taken it somewhere else that wouldn't have thrown out my TV and has better overall customer service.

William was amazing! The repair was done fast, the phone works perfectly, and the fix was covered…read moreunder warranty. You can tell William really knows his stuff and genuinely cares about helping customers. If you need iPhone repairs, ask for William--you won't be disappointed.

I had a great experience today. Will was very knowledgeable, took the time to answer my questions,…read moreand provided outstanding customer service.