Dropped my cell phone so of course had to get it fixed. Scheduled an appointment online here and…read moreright after I pressed submit I got a call telling me I could come on in, that was a great sign form the jump. The service is nothing short of outstanding. From the moment I walked through the door, I was greeted with a warm, genuine welcome that instantly made me feel at ease. The staff is friendly, professional, and attentive, ensuring that every aspect of my visit was pleasant and hassle-free. What stands out the most is how knowledgeable the team is. Whether it's answering my dumb questions about the services offered or making thoughtful recommendations, they went above and beyond to ensure I felt well-informed and confident in my choices. It's clear that the team values customer satisfaction, and that dedication shines through in every interaction. The service here was top-notch, which left me with a great impression. Buying out of town with a broken phone and in a city like Jacksonville, where there were so many options to choose from, I am glad that I picked this spot. The exceptional service at this location makes it stand out as a go-to spot for anyone seeking quality care and attention if you happen to live in Jacksonville or just visiting and break your phone.

Before I had my iPhone screen replaced tech told me it would work as it did before. It does not…read more Facial recognition does not work and the battery runs down in 90 minutes. I was better off with a cracked screen. I went back and they made excuses but would not fix it. I would not use this buisness again.

Huge shoutout to Will for taking care of my PS5 HDMI issue. Dropped my console off at 5:30pm…read moreyesterday and the issue was fixed by 10:30am today. They hit me a text letting me know it was ready and gave me a full year warranty on their repair... Great customer service, easy drop-off & pick-up, reasonable price. Can't beat it Thanks homies!

Will and crew were awesome! Fast, affordable, and quality! We will definitely be back if needed.read more

This vendor is one of the most trustworthy companies I have ever worked with. You can trust them…read morefor your hardware repairs.

10/10 service absolutely recommend! They are open seven days a week which was extremely helpful…read moregiven a weekend/holiday and quick!

This is my new go-to spot for quick and competitively priced electronic repairs. 10,000 Phones JAX…read moreBeach electronics repair store is one of the few available on the beaches (NB and AB) side of town and I'm thankful to have found this place on Yelp. I first contacted Mike via Yelp's quote message system to quote a screen repair on a cracked iPhone and he responded swiftly and beat all competitor's pricing within a 20 mile radius! I came in for a screen replacement on a Friday evening about 5pm (an hour before closing), and within 15 minutes from checking my phone in (no appointment either, walk-in), I was out with a new screen that was also warranted. I also was able to see my repair being done. Quality work and fast service at amazing prices! Thank you Mike. Value: 5 Stars Customer Service: 5 Stars Quality: 5 Stars (warranty) Expedited service: 5 Stars

Mike at 10,000 is the consummate professional. He is entirely focused on making sure that…read moreeverything is right and if it isn't it's on him. I've been to him many times and I've never been disappointed. By the way he has the best prices on repairs to boot.

Iphone911 to the rescue w excellent service from Caleb - a techie with a heart! I'm new to Jax…read morefrom Los Angeles and rely heavily on Yelp and Google reviews to find good services etc. Yelper reviews did not disappoint my trip to iphone911! After my most recent whirlwind trip from Jacksonville to Canada to Philadelphia then Los Angeles then Hawaii and back through Los Angeles to Austin to Atlanta to Jacksonville (thank you airlines for all your crazy flight cancellations by the way! *sarcasm*), a crack in my iPad 5th generation screen occurred somewhere along the path. I use my iPad for video conferencing especially while I travel, and it is my lifeline to my work as a therapist. I didn't want to replace my iPad unnecessarily and looked up different shops in the Jacksonville area who provide glass replacement. The staff at the iPhone 911 were really helpful over the phone, gave me a very reasonable quote, and were able to confirm that they had my parts in stock and could have my repair completed in about two hours. This is all despite losing power earlier in the day due to a storm coming through! I don't know about you, but having good service and kind staff who are also dealing with the stress of a power outage gave me a really good impression over the phone. I had called two other places who's quotes were either more expensive, grumpy staff, didn't have my parts in or would take too long to repair. Iphone911 to the rescue! I hopped in my car and got connected to Caleb who took good care of me. Within less than the time I was quoted, Caleb had my iPad ready and in good shape. He also paid attention to me as a customer noticing that I had come from Los Angeles. He was originally from Santa Monica and we had a great convo about our mutual visits to Southern California. A techie w a heart and people skills? Fantastic! Needless to say my iPad is now fixed, in excellent condition, and I'm so grateful that $100 to repair was so much less expensive than going to the Apple store or purchasing a replacement. You must try them when you need help with your iPhone or ipad repair. They are the best! Thanks iPhone911!!!

I brought my daughter's iPhone 13 to this shop for a battery replacement, and during the repair…read morethey damaged the phone. After the battery replacement, the phone no longer gets any T-Mobile service at all. When I brought this up, they told me that this "can happen" and refused to take responsibility. If a business damages a customer's phone while performing a repair, they should stand behind their work and make it right. Their mistake ended up costing me time and money. Very disappointing experience, and I will never use their services again.

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

We came in today to check if an iPhone was unlocked and although the employee wasn't able to tell…read moreus. He still was very helpful with other things and walked us through settings to configure the phone. I will come here first if I event need anything. The employee couldn't have been nicer to us.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

BEWARE!! They installed the wrong screen on my phone that didn't fit. The screen then cracked…read moreagain and when I brought it back they wanted me to pay for the replacement. The customer service is the worst I have ever seen. VERY RUDE

Aiden and Austin are great! Helped with my key fob! Cleaned it out and saved me so much money…read morecompared to what the dealership quoted!

I was on vacation and needed a battery charger and fresh battery for my digital camera. The…read moreclosest option was Batteries Plus. The people there seemed perplexed by my request. I did bring my camera with me. They sold me the correct battery and a "universal" charger (only one they had). I made sure it fit in my camera. I asked them to try to charge it before I left because I got the impression that it had been on the shelf for some time. They couldn't get it to charge, and said their port wasn't really reliable, but assured me that I could return it to my local store (in Jacksonville) if it didn't work when I got back to the hotel. When I got to the hotel and plugged it in, I saw no indication that it was charging. When I tried again the prongs that slide to accommodate the battery broke. I had been very gentle, as it looked flimsy right out of the package. I tried rubber banding the battery into the charger and still no charge. I'm out $99. When I got home and tried to return it I found that most locations were closed in my area. I found the closest one on Beach Blvd and they took the charger back but wouldn't take the battery and only offered store credit. It makes no sense to drive back to the store where I got it while on vacation as it's 5 hrs away. Not impressed to say the least!