A huge shout out to Trevor for his PHENOMENAL customer centered service today. He was just patient…read moreand when was unsure of an answer, rather than stumble or make something up, he went and found the answer! This level of service should be a role model for others. Trevor was kind, patient and outstanding representative for Best Buy!!!

I went here on Black Friday and back again on Saturday to make a large purchase. The Black Friday…read moredeals this year were great. The staff at this location were attentive and patient. Usually on a busy holiday weekend you have to wait in line to check out. They got me right up to register and I checked out and left. Probably my most stress free trip to Best Buy.

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

We came in today to check if an iPhone was unlocked and although the employee wasn't able to tell…read moreus. He still was very helpful with other things and walked us through settings to configure the phone. I will come here first if I event need anything. The employee couldn't have been nicer to us.

Great experience with Tech Hospital.. my mom, stepdad, and more of the fam, have altogether bought…read more7 refurbished computers from them, so far... We've been to several of the locations, the Atlantic Beach store is our favorite location! Collin and Sabrina are the ones to see! Our favorite! Very knowledgeable, friendly, professional and make the experience a very pleasant one! We love the Apple Premium Refurbished computers, like brand new, and never had a problem with any of them! I will pass all the other stores, just to come see Collin and Sabrina! I highly recommend them! Great service by far! Great prices too!

From the owner: Expert Service with a Friendly Local Touch
! At Tech…read moreHospital, we’re proud to be your neighborhood go-to for fast, reliable repairs on smartphones, tablets, laptops, gaming consoles, and much more! Our friendly, highly-trained team provide: *Apple Certified Repairs* Trust your devices to our expert, certified technicians. *Buy & Sell Pre-Loved Devices* Great devices at unbeatable prices, fully warrantied and ready to go. *Trade-In, Trade-Up* Easily trade your old device for something newer and better or leave with cash in hand. *Device Financing* Flexible plans that make tech upgrades affordable and easy! *Home Services* Tech expertise at your home! Why lug all your tech to our store when we can come to you! *Accessories* From stylish headphones to reliable cables & chargers, we've got you covered at friendly prices. *Damage Protection Plans* Comprehensive coverage that gives you peace of mind knowing your tech is protected. We also provide personalized tech support for local businesses and residents, ensuring your technology runs smoothly every day. Our dedicated team uses only high-quality parts, backed by exceptional customer care. At Tech Hospital, we're here not just to fix your tech, but to ensure you leave with a smile. Much More Than A Repair Store!

I need to give a huge shout-out to the Apple Store in St. John's town center. I visited because I…read moreneeded to transfer a phone from one family member to another (following a death in the family.) I didn't have any of the deceased person's details for log-in, etc, but that person was on my account. Verizon was of very little help in transferring the phone over to the new owner & suggested I go to the Apple Store. So glad I did! All the Apple Store required was for me to go to a Verizon location (also in town center) and bring them proof that I was the owner of the physical phone and they would remove the Apple ID currently using the phone. While it was a little monotonous & time-consuming - it all worked out. The staff at Apple were so kind, courteous, helpful, knowledgeable, informative, and above all else..... PATIENT! I'm most grateful for that.... Because I'm not very good with technology and haven't be able to explain it in layman's terms to the new user, as well.

Came in to get the new iPhone and we were there for almost 2 hours, not waiting, but because a…read moremistake was made, which I understands happens but this one was pretty inconvenient. The lady was so sweet but I had let her know that we have a plan with AT&T and we were told by apple customer service when I called that they could redeem the same offer. Ended up being such a hassle because she forgot I think and they switched my number to a new phone but then forgot to put the offer in so I had to get a new phone and they had to call AT&T then it still wasn't working. Finally I was told I had to come back to pick up my new phone later because they now had to put keep a list according to the system (this is the 3rd new phone now lol). Kamal stepped in to help and was really nice, helpful, and knowledgeable and fixed everything. Even offered a phone case for the trouble, which I truly appreciated! ended up coming back later that day to get the phone and set it up which was fast.

OMG!!!! THE SWEETEST GUYS HERE!! I am so technically…read morechallenged and they not only helped me purchase a phone, but they helped me turn some weird settings off, taught me how to use some apps and helped me with a kindle! They are so respectful and never make you feel bad for not knowing how to do basic stuff. I truly appreciate and trust them!

I never leave reviews. Nice enough people...went there as a specific choice to buy local rather…read morethan go to the Assurion affiliated behemoth. It may have been a mistake. I'm 57 and never had to replace a screen. I dropped my phone, screen broke...had to do it. Such is life. They fixed it, more expensive than the franchise place but it was my choice...all good. 11 days later my screen is cracked...I didn't drop it, didn't put the phone in any condition or environment that was in any way out of the ordinary....genuinely...on my kids...no lie. Just as it was before being fixed, my phone resides on an Otter box. I am at a friend's house...I set my phone down...pick it up an hour or so later and it's cracked. Does something rub up against it? Probably...maybe. Can't be sure. But there was zero stress put on the back or front of the phone. It was in my pocket, in the car and in this person's house. When I came back and explained my situation, the best they could do was instead of paying the $188 I paid originally, I paid $150. On the one hand, I get it. The warranty not covering physical damage makes sense. People are nuts, people are irresponsible, etc. But I got zero vibe, feeling, sense that my take mattered. I didn't ask for it but was thinking...if I'm the business owner, maybe I throw in a scree protector at not charge. A minimal...coupla bucks investment in a customer that says on some small way...we get it...you just paid $188 for a replacement and 10 days later...inexplicably you're paying another $150....so...as a basic gesture of goodwill...here's the bare fu***ing minimum we can do to display some level of service...and nope. Just a transaction. Gimme a GD reason to pay more to shop local next time. Your shortsightedness cost you not just a customer but probably 8-10 customers if basic marketing principles hold. Shop local - please...for everything you can. Your dollar, when spent locally serves the business and your community 10x vs what comes from shopping at a chain. However...if you need a mobile phone repaired...there is no benefit to shopping local. Why? Because they know they have you. They know you are captive to your phone. Really. They're right. We are. No argument. Go to the behemoth. Go to the chain if you need your phone fixed. These guys are no better. They know you will do whatever to get your phone back. They clearly use inferior quality product. And I feel for them on some level...they are competing against massive volume that prices them out for many folks. Well, this is the rare occasion where the local place lost me. I won't say "don't shop here", etc...cause maybe my experience is just a one-off. And...also...F them. They had a shot at being decent and failed.