My wife's computer suddenly would not boot up or even come on one morning. I suspected the power…read moresupply, but finally I was able to eliminate that piece of equipment. I decided to come to Dr. PC based on reviews and I must say I was not disappointed. John Olsen (the Owner) was a joy to work with. He quoted my a reasonable fee upfront and diagnosed the issue within a couple of hours. He advised that the motherboard had given it up and offered several different boards as a replacement, all very high quality and reasonably inexpensive. After a full day, he installed the new board, reinstalled the operating system, loaded all necessary updates, and made sure everything was working properly. I highly recommend Dr. PC for your computer issues. He went over and above and charged me his original quote. You'll get the best bang for your buck at Dr. PC.

Issue with my bios system so I could add my SSD in but he fixed it for me and added the SSD !!!read more

when my kid dropped her laptop it wouldn't turn back on. i called these people and someone came to…read moremy house to look at the computer. turns out the screen was damaged so bad it was cheaper to buy another laptop than to fix it. they were able to get all of the school papers and photos off so i am still happy even though my kid now wants a mac laptop..., maybe she will be more careful next time but i enjoyed asking tech questions while i waited

Lisa and Robert are very helpful. They took care of two of…read moreour older computers. Found what we needed for games. Answered all of our questions. They are very knowledgeable. We would highly recommend them to you.

Bought a great computer, clean as a whistle and runs fast! No complaints! Months later, if not…read moremaybe even a year, I had an issue I couldn't figure out, called and he was able to tell me how solve the problem instantly! I was so happy! Will definitely be using this company for any future computer needs I ever have! - Kira :o)

Professional. Responded immediately. Discussed my options with pricing. Installed devices. Restored…read moremy network. Meticulous. Thank you Andy.

Super professional! Quick to respond and Andy and Kenny really know their stuff!…read more 10/10 would reccomend!

Contacted on Monday and came out on Tuesday morning to fix our LG dryer. Professional snd friendly…read more There is a $105 diagnosis fee which is applied to repair. certified LG repair facility. Showed up before time given and diagnosed issue quickly.

WHAT AN AMAZING COMPANY!!! GREAT CUSTOMER SERVICE AND CARING EMPLOYEES!!!…read more I purchased a big-screen outside TV thru Amazon with Assurian Protection & long black line appeared in middle of screen in a little over a year. Claim was placed with this company & Mindy jumped on immediately. She followed thru each day with what, when & where they were setting up & rep that came out was wonderful. Very detailed in explaining every step in diagnostics to my husband & myself. She stayed on top of everything with Assurion & was so great in explaining steps they were resolving to get problem fixed or proper feedback expedited to Assurion, which is sometimes a nightmare dealing with the Philippines. In any event, our $3200 purchase couldn't be repaired, but we are happy that we had a company with individuals that cared about Customer Care...that's why we always get Protection Plans on all appliances, large home purchase items. Hope this review is helpful to anyone that needs an awesome Electronic or Appliance issue. We would give them 10 stars if we could!!!.. Deb & Dennis Strickland Jacksonville FL

I tried to get help from Samsung and Wisenet for over 2 weeks, and kept getting transferred or…read moreforced to chat online. They were horrible!! Finally, got in touch with Ellipse Security, and it took all of 2 minutes to get the product I needed. The gal was friendly, and very knowledgeable!! Thank you for having excellent customer service relations!! I doubt I will continue to buy from Samsung anymore; they used to be a good company, but not anymore!! Thanks again Ellipse security!!! Someone had stolen my Security camera from my house, and weeks later, Someone tried to break in ! Ellipse really came through with my need for security!

I purchased a very expensive system from this company , First off the sales person told me this…read moresystem was very good and never had any problems with their systems, the system was paid for and sent, after installing the unit , The next morning after night vision was supposed to shut off well it didn't , they were stuck on black and white during they day , and would not go back to color , called the company waited almost 2 days and no response back , So we called the makers of course in China , come to find out they sent us outdated cameras that could not be updated through the DVR they sent us because it's was also outdated and not compatible with the cameras , The makers told us to contact the sellers, After several emails Ellipse security contacted us back and sent out a different DVR , the company claimed they didn't know the cameras and DVR were not up to date , they should have checked before sending out , received the new DVR to come to find out , had to spend hours on phone with China to get the the firmware installed to cameras , trying to get ahold this company for support is a ticket program , they have 1 tech , and waiting time is lengthy, not like most company's you can call and get support right away , now we have cameras going out , tried getting ahold of them and also put a ticket in over a month ago , no response, so their 3 yr warranty and life support is worthless , along with expensive system and things going out on it, This is by far the worst company I have ever had to deal. With Buyer Beware

I'm writing this because today's interaction with Atlantic Security was so unprofessional that it…read moregenuinely shocked me. Months ago, I called Atlantic for a quote on a system. I decided to keep researching, because unlike many customers, I don't jump into expensive security decisions blindly. After doing extensive research, I determined that the DSC NEO system was the right fit for me. I contacted Atlantic Security again and requested a quote specifically for the NEO. The quote came back at over $5,000, which was unnecessarily high, so I declined politely. A few months later, I purchased the DSC NEO directly from Tyco Integrated / Johnson Controls--the manufacturer. Today, I called Atlantic Security to inquire about installation and monitoring. Instead of receiving normal customer service, I was spoken to with a snarky, condescending attitude by a representative named Laina. She told me they were "not interested in doing business with me" and that I had "wasted their time multiple times." This is completely unacceptable. Comparing prices, researching equipment, and ensuring I make the right decision on a multi-thousand-dollar security system is not "wasting time." That is called being a smart consumer. These are major decisions--not impulse purchases. Here's the part Atlantic clearly didn't bother to consider: My father's company is a major corporation with multiple homes, buildings, and commercial sites--every one of which is secured and monitored. He is one of Atlantic Security's largest clients. In addition: I personally own a large technology company, and the amount of future business Atlantic could have received from me alone is something they clearly can't even begin to fathom. Because of the disrespect I experienced from one representative, Atlantic Security has now jeopardized--and likely completely lost--two major long-term clients representing a massive amount of revenue. All because of one employee who chose to speak to a customer with rudeness, attitude, and zero professionalism. I will be filing a formal BBB complaint. At minimum, Atlantic Security needs to retrain or reassign Laina, because speaking to paying clients or potential clients that way is unacceptable in any industry--let alone the security industry. Congratulations, Atlantic Security. In a single phone call, you managed to lose a tremendous amount of business from two extremely large companies

This company's billing department needs professional training. I've sent over every payment made…read moreper month since March 2022 validated by bank statements, and as of today 9/08/2022, they have not corrected the problem. my last request to Atlantic Security was as follows: See below Please explain, Obviously, the accuracy of this matter is incorrect. I need a detailed report of all payments received to date. Please reference with invoice numbers. See your last error report response below. From: AR Dept ardept@atlanticcompanies.net Date: May 23, 2022, at 2:57:42 PM EDT To: Ron Brooks Ron-Brooks@outlook.com Subject: RE: Statement Dear RTB We have updated our records to show recent payments made on May 03, 2022, for invoice 245433. However, the payment made on March 24, 2022, is for invoice 241359, not 237851. So, invoice 237851 is still due and outstanding. Please don't hesitate to call me on the number below should you have any questions. Thank you for your business. Mat Cueva Accounting Clerk I ATLANTIC SECURITY Corporate: (904) 743-8444 ext. 122 | Fax: (904) 743-8466 1714 Cesery Blvd Jacksonville, FL. 32211 ardept@atlanticcompanies.net | www.atlanticcompanies.net From: Ron Brooks Ron-Brooks@outlook.com Sent: Thursday, May 5, 2022, 9:20 PM To: AR Dept ardept@atlanticcompanies.net Cc: Ads security Ads localprocess@gmail.com Subject: Re: Statement attention AR, Please update your records. See attachments.

Perfect combination of great equipment, great system architecture, and a great install staff made…read morethis one of the best and easiest AV installs I've ever contracted for. Top notch. Details: appointments and site visits were completed on time and in an efficient manner, multiple options were provided at various price points, once hired, company quickly met all the terms of the contract, installers appeared on site on time and completed work in a pro manner, job site was left clean, system cranks!!

I've always known Behren's had a reputation for high end electronics and professional installation…read morebut the incredible service and attention to detail were an added bonus. The above and beyond professional service I received was more than I could have wished for. I would highly recommend Behren's for any home audio/video project you may have. Lily Rubin