Randy and their entire team do an incredible job on computer repairs. They are 100% committed to fixing all issues as they relate to technology and they are very effective. I will be a customer for Life. read more

Don't trust this company! They lied about an Apple laptop I bought still receiving software updates... except Apple ended support TWO YEARS AGO. Now I have a $400+ paperweight!! I would not take my computer to this place when they can't even keep an honest website. I should have done more research before using GTI Computers & Security for anything. read more

I've come here a couple of times. Randy and Michael have always been professional and efficient with my computer repair. I've brought a MacBook and an Acer Nitro respectively. Highly recommend them. read more

Very well job with my computer, I'm happy with their knowledge and secuirity in the solutions at problems

I've been to GTI multiple times. From installing a new graphics card, putting in a new heat sink, upgrading me to Windows 10, and putting in a new SSD drive. They've been incredibly nice, respectful, and knowledgeable. And the prices are very reasonable. No problems or issues with anything they've done for me. I highly recommend this business if you need something done or whatnot with your computer. There's a 100% chance I'll be going back to them for anything else I need! read more

I have purchased used and new computers from GTI guys over the years. I have also had them upgrade and repair my systems from time to time. I used to build my own computers, but I am happy to let them do it when I do not have the time. The offer a good value for what they do. They are knowledgeable and offer pragmatic advice. GTI Guys is always my first stop when I need a quick solution to a computer issue. read more

Best Buy recommended me this place after telling me it would take at least a month and cost $85 upfront just to send my broken laptop in to be looked at, not even including cost of repair. I needed my laptop before the end of the semester so the Best Buy employee told me to come here to GTI and they were right! These guys fixed my laptop in one day! Very polite and kept me updated during the whole process. Highly recommend! read more

Walked in and saw a 300w power supply for $130, and a Intel i3 6300 for $230. While thd guy we spoke to was very nice, the parts they were selling, almost all of them, had $50 dollars if not more added on. read more

You can't get a virus on a Mac they said. "Geek Squad" had no idea how to fix it without wiping the entire machine! GTI stepped up to the plate and fixed my Macbook Pro for less than that "Ripoff Squad" charged to diagnosis and NOT repair it. GTI has a great, welcoming staff and got the job done right the first time. They have my future business for sure! read more

Zach saved me and my MacBook Pro! And I couldn't recommend these guys more. I was leaving for a business trip in two days, and I showed up in need of a new hard drive and battery. Zach was really understanding and accommodating--answering all of my questions, while also being totally upfront about costs. (I should probably mention that this was all after the Geek Squad told me that salvaging my 6 year-old computer would take weeks to send away, and that in the end, finding the parts might not even be possible for them.) I was able to pick up my computer the next day, and everything was priced as quoted and good to go. Zach even replaced/revamped my weathering charging cable at no added cost. Thanks so much GTI! :) read more

Extremely knowledgable and friendly staff. This is the only place in town we trust for our IT needs.

I came to Grunski because of all the raving reviews they've received and I agree with most of what has been said with one exception. The service was quick and the staff were friendly, however, my complaint is with how knowledgeable they are. Now I'm not talking about every employee...I'm only talking about who troubleshot my computer. I dropped off a laptop that would start up but wouldn't boot past the initial black screen and would throw out an error code. I left it in what I thought were good hands (just look at the reviews) for approximately a week. When I came back, I was told something along the lines of the controllers in my motherboard were fried and that I had to purchase another one for give or take $700. I believed him but decided against purchasing a new one because one, I didn't have that kind of money laying around to just blow on a new motherboard and two, I wanted to look to see if I could find a cheaper solution and determine if that was even actually the problem. So I took it to a second computer repair shop (I won't name it because I don't want people to think I'm promoting that business), the guy took a look at my computer, tried to start it, saw the error code, popped in some CD, accessed some menus and fooled around with it for approximately 5 minutes and managed to get the OS to boot......literally 5-10 minutes and he had my computer running. I left it with Grunski for a week...a week...and paid $110 for a wrong diagnosis. You can see why I'm disappointed now. It's as if the tech didn't even diagnose the damn thing and I paid for a "guess". Thanks for nothing read more

GTI is an excellent source for computer repairs, questions and consultations. The staff is very well versed on all computer technical issues, as well as, working with you to determine the best computer for your needs. I urge everyone try GTI's service, it's the best ! read more

I let my son borrow my work laptop and he ended up putting all these games and toolbars. So much crap with tons of viruses all over my computer!! I had to get it fixed right away. Good thing GTI is right down from my work, I was able to drop it off in the morning and get it back in just a few days with some amazing priority service. These guys really saved my butt! Laptop is like new now. I love it. And now I won't let my son near it Lol. read more

Incredibly overpriced they tried to charge me $40 for a battery that cost three dollars on Amazon. They did a data recovery for my business on the hard drive and they couldn't find any additional files that I couldn't find myself with a mere simple free program on the Internet. After they did the data recovery their way the laptop would no longer boot up I brought it back in and they told me was outside the scope of their repair since they never tried to turn it on in the first place and they only pulled out the hard drive to do the data recovery so they told me it wasn't their issue and they did nothing that could've caused it (pretty sure a program that scans every sector of a hard drive looking for issues could easily cause a file to become corrupted) they also claim they couldn't get it back up themselves even through paid Support. We literally paid several hundred dollars for them to break our laptop. Will not do business with them again. read more

My second experience here was not a very good one finally after my third visit my computer was fixed. When I first went in I was told that the reason why my laptop wasn't charging was because of the dc jack. I was told my computer was ready so I went to pick it up and the jack hadn't been replaced and it wasn't charging as it should. The second time I went in the jack had been replaced but the computer was still not charging as it should. I spoke with the employee and suggested maybe the charger was the problem. They ordered the proper charger for my laptop and it worked as it should. After being the one to determine the issue I was still charged $85 in labor and of course charged for the charger which was fine by me. Being the one to have determined the issue I feel it was wrong to charge me for the labor because the labor done on the laptop wasn't necessary. I went to this shop vs a best buy shop because I wanted to support local business vs a large retailer. I am now disappointed that I did realizing best buy or a larger retailer probably would have made sure what the problem was vs playing a guessing game. I sent in an email to GTI I do hope they make an effort to make the situation right. read more