Excellent service! Promptly replied to my texts and calls. If you're in the market for computer…read morerepair then I would recommend Thomas. Great customer service, also. He was able to get my son's computer up and running in no time.

Thomas does outstanding work!!! He is reliable, kind, honest and has great prices. He is more than…read moreknowledgeable and well versed in his expertise. Not only that, but the turnaround time is quick as well. Don't waste your time and money at these major chain stores. You will not regret contacting him for services. His services are a 10/10 hands down. I can't thank you enough for the help, Thomas!!

Mike is very experienced and professional. he repaired our computer in timely manner at good cost…read more will use for all my computer needs.

Mike R. Was very knowledgeable, explained each step and made sure we were completely satisfied -…read morewhich we were!

I have purchased over 10 computers and electronics from them. I love Stewart, met him over 10 years…read moreago roughly at Urban Mining Tech Rescue. And the Indian man that fixed my daughter's computer was very professional. They are all awesome. The female is superb and a genius. They all are so knowledgeable and kind. The KK GROUP

I brung my desktop in for a diagnostic to see what was wrong with it last Wednesday. it has been…read morejust about a week they have had my computer and no update on anything about the computer. It does not take a WEEK to do a diagnosis on a computer. I've taken my computer to urban mining before for repairs before and got my computer back the same day. The new staff can't even run a diagnostic on my desktop in a week?

All I can say is WOW!. My wife and I own a Big Frog Custom Printing & Embroidery here in…read moreJacksonville. We have a network system utilizing 5 computers that drive our POS, Design, CRM, Files and order processing. The system has had multiple issues over the past few years. On each occasion that we needed Tech support, Justin and his team were quickly responded to our request and fixed the issues. They asked questions and listened to our needs. They resolved the issues each time with speed. They explained the corrections they made and what caused the issues. On the last call this past week 08/14/2026, one of the hard drives seemed permanently disabled. My corporate office told me the hard drive would need to be replaced. Justin worked on it for hours and then took it back to his facility found the issues and basically rebuild my hard drive and then brought it back to me on a Sunday so that I would not have business issues when we opened on Monday. Great Service, Quality and Value. Bobby Nebel Propietor of Big Frog Custom Printing & Embroidery

Justin replaced my hard drive . My laptop would not boot up this morning . which was the original…read moreproblem. I tried to call Rapid Response but calls from my phone number are not accepted , I had to use someone else's phone, maybe the phone system there is messed up. I left a message asking him to call me.

I do not recommend this place, kept my TV for about two months. Told me they order parts for the…read moretv ,then got a phone call that they couldn't fix it. AG Tech Repair shop said corrosion was in the tv ,two weeks prior to taking it to them. I had a shop to take a look at it,and they said the inside of the tv looks good no corrosion everything looks good. They told me they think that the lamps were out.

I bought a high end gaming desktop about 1.5 years ago, set it up and never touched the cables…read moreagain. I recently moved and upon going to setup the computer, it would not boot. Took it to AG Tech Repair, they did their thing, and it was very affordable. However, got it home, same issue. Now you're thinking "Did they really fix it?" Well, they can't fix stupid. I was plugging a cable into the wrong HDMI port. AG Tech Repair answered my text questions, didn't brush me off and say it was fixed, and eventually had me send them a picture of the back of my desktop and quickly identified what my temporarily braindead self was doing. Long story short: They will do everything they can to diagnose and repair your issues AND they will go the extra mile all while charging far LESS than I would expect.

Super nice guy, had my laptop fixed basically hours after I dropped off and really saved me from…read moreneeding to send it in somewhere and wait for weeks, super affordable and would definitely come back for any other troubles I have, 10/10!

Russell Sweet has been repairing my computer for a good 10 years, and at prices that (even I) can…read moreafford. Today he replaced a hard drive for a little over $250 after coming to my apartment. I no longer have a car. One time he brought me a new laptop and set it up at a Rehab facility, again for a good price. The printer and computer are working well and running SO FAST!! The two negative reports out of a dozen or so raves are anomalies. Read them all. Thanks, Russell! Lucy W.

Great service, polite employees, fixed my granddaughters computer after she cracked her screen.read more

Mr.Daren from Mac+PC Tech perfectly worked on my 2013 Mac Mini. it was difficult to install the…read moreMacOs because of the release year of the Mac. but Daren from Mac+Pc Tech was able to troubleshoot the OS and do a fresh install of the compatible OS. Thanks Daren!

Randy and their entire team do an incredible job on computer repairs. They are 100% committed to…read morefixing all issues as they relate to technology and they are very effective. I will be a customer for Life.

Don't trust this company! They lied about an Apple laptop I bought still receiving software…read moreupdates... except Apple ended support TWO YEARS AGO. Now I have a $400+ paperweight!! I would not take my computer to this place when they can't even keep an honest website. I should have done more research before using GTI Computers & Security for anything.