If I could give this zero stars I would.
Stay away from Consumer & Electronics Appliance services.
They were sent out, per our extended warranty on our dishwasher, to come fix it. It was, and still is displaying the error code "AE" which is an internal leak. The tech "claimed" that the issue was fixed and it wasn't. Our dishwasher is still displaying the error code as it was in the beginning. The tech said when he came out that it's all fixed and we can use it.
Thinking this was true, we used the dishwasher, and what ever he did, did not fix the issue. And to top it off the tech damaged our wood flooring and the dishwasher flooded so bad that we now need the flooring replaced. They refuse to fix the flooring that they damaged and also stated that they are voiding out our warranty, in which they cannot do, only the store can do that.
We informed them from the beginning that we are disabled and my father is a disabled veteran and we cannot stand there for 30+ minutes or more to hand wash dishes and this is how they are treating us. The tech also lied on the paperwork about what he "fixed" and stated we have /had bugs in the dishwasher and we most certainly do not!
Do not hire them, or even allow them into your home. This business is not worth the stress, anxiety and aggravation that they are causing us. Consumer & Electronics Appliance services cannot be trusted!
Mindy is rude as ever! She should NOT be dealing with customers in any way shape or form! I have more customer service in my entire pinky than she does!
Your tech damaged our flooring, you are responsible, NOT the dishwasher manufacturer! Take responsibility as a business when your tech screw up majorly! read more