Our phone was not acting properly in that it kept changing settings, and my battery needed…read morereplacement. When my wife and I entered the store we were greeted by Jonathan. When he started to check the phone for potential problems he offered us both water (cold or room temperature - our choice) and a seat. Jonathan was very sociable and communicate clearly, without a bunch of technical jargon that would have gone way over our heads. He answered all our questions and helped us understand something bothering us about our phone. I am disabled and when struggling as I tried to get up from a chair, Jonathan was right there to offer help should I need it. The service was done quickly. We were impressed with the store and especially with Jonathan. If I was back thirty years ago and once again hiring employees, Jonathan is someone I would want to hire. We were very pleased with the price for the battery installation and his researching the settings changing problem.

Quality.. hah. Value... hah. Service requested vs service received is very disappointing. 0/10.read more

KEVIN is your guy for any battery from my 1991 Harley to my "obsolete" Iphone 6e. There was…read morenothing wrong with my phone and Kevin said just come in and he will replace, test and warranty for 6 months. (Phone not Harley lol) I did just that and it was old my old phone needed. Amazing store on North Division. HIGHLY RECOMMEND!

I went in to buy a battery for my key fob not expecting to be outright lied to. He quoted a price I…read morewas not expecting. There were other employees that could hear what he said and did not speak up. I won't go back to a place where you cannot trust the employees to be honest.

Always able to fix any problem we have brought to them from broken screens on our iPhones or…read moreproblems either the interior workings.

Walk-in attention - Great service and pricing. Will recommend anytime I get a chance.read more

Awesome service and they cleaned my phone in 10 minutes and gave me a free screen protector! My…read morephone came back looking and sounding brand new again. My speakers were completely caked with pocket lint.

Honest and efficient cell phone repair shop!! checked out my non working cell phone and found out…read moreit was beyond repair so He returned it and did not charge me!

Simply outstanding service and support! Their dedication to ensuring that your device is fully…read morefunctioning before you leave and their commitment to excellence puts them head and shoulders above other companies. Highly recommend them to anyone who needs electronic repair, phone repair or tv repair. You will not be disappointed going here!

A connecting cable on my laptop wore out. They gave me a…read morereasonable estimate. It cost less than the estimate. It was repaired in a timely fashion. This business seems very honest and competent

Scott has fixed our IPod. Even if it takes forever to get parts, he never quits. We are so pleased…read morewith his business ethics. We highly recommend him. If you have any issues, see Scott first.

Got an iPhone X repaired, was told it would be OEM with truetone. Both of those were lies, called…read morewas told he was contacting the merchant who sold it, was also told he'd get it figured out. Been a few weeks, haven't heard back doubt I will. My piece of advice avoid this place, go some where honest like CPR. Update: he never fixed it or made it right. Did a charge back and he tried to bully me into rescinding it. Screw you guy.

iCracked is no longer in business. It was sold to another company…read more I have been the iCracked Spokane technician (Shawn) for 8 years. I am still here and you can reach me at 509-Three one Five - 8340.

My iPhone 6plus screen cracked while hiking. I had a day left on my trip in Spokane before…read morereturning home to New York so I reached out to iCracked based on the glowing user reviews. I received a text from George who said "I am sorry, I don't have those screens in stock, the repair is $375, most of that being part cost." In fairness he suggested I wait until I return to NYC but I wanted to place a review because: 1) the screen replacement costs $20 wholesale 2) the Apple Store is $129 to replace the screen 3) even in NYC, the most expensive places were charging $200 (although apple in NYC is also $129) 4) a DIY repair kit costs $150... I get it, they charge more because they come to you, however the part is $20 (nowhere close to $375) and it behooves them to have items for the latest phones in stock. Also, where is George getting this $375 price tag from if "most of that being part cost"??? I went to the Apple Store and had it fixed within 45 minutes while I was at brunch. After tax and parking it came to less than $145. Save yourself the $$$ and just go to Apple for iPhone screen issues.

I have tried to get our church's cracked iPad fixed two tuesdays in a row, arriving when they were…read moresuppose to be open (9am), to find no one there.

GREAT SERVICE! Shawn was very friendly, and went above and…read morebeyond to get my phone in good working order, without charging me an arm and a leg! I would DEFINITELY recommend him to any of my friends and family!!!

Absolutely Amazing. At first I had my doubts, but he sure delivered. He comes to you. Fixes your…read moreiphone and back very quick. This guy goes over and beyond what is expected. Thank you!!!!

I Recommend! I found Spokane iPhone Repair on Yelp this morning after researching some other iPhone…read morescreen replacement services. I saw they had a website, checked it out, it was very nice. I decided to contact them to check on what their availability was. Victor quickly returned my message, and was able to meet my wife same-day at her office in the early afternoon. He was in and out and let me pay him online. I never talked to Victor, but my wife was very complimentary on his speed and professionalism--and did I mention her excitement? This was a surprise for my wife. She had a crack in her phone for months and refused to upgrade. Last night, a chunk of her screen fell out near the earpiece... anyway, Victor had the parts in stock, and was the best price I found! Keep up the good work, sir!

I wish I could leave a zero or negative rating. This store is a third party Verizon dealer so if…read moreyou have issues you HAVE TO deal with them! Avoid Joshua Curren, he's clueless and a liar. Wasted 2.5 hours trying to upgrade my phones, we were in town to drop my child off to college and wanted to upgrade their phone. Not how I wanted to spend my last hours with my child, finally got frustrated and told him to cancel my upgrade because my family was hungry. He tried to scare me saying my wife's phone won't work for hours then said it may not for for several days and I should just complete the purchase. I refused and he then tried to guilty trip me saying it's gonna take him couple hours to cancel my order. I get back home and try to upgrade the remaining phones on my plan and I can't because he NEVER canceled the order. Because they are a "third party" Verizon can't cancel it either, it has to be THAT store. 611, customer service spends 40 minutes trying to call the store BUT they can't get a hold of anyone because when I was in the store I notice the phone handset is OFF THE PHONE so no incoming calls can be made!!!! Day 2, 611, customer service still can't get through (not surprising). After over an hour they were finally able to get ahold of someone from the store. I was told their assistant manager would call me. Kyle calls me and tells me I need to come in person to cancel the order. I flew several thousand miles, that wasn't an option. As an option he said I could go to a local Victra store and they could fix it. Google maps take me to the closest store but mashes no mention is permanently closed! Second store Royson helps me. Very knowledgeable, understanding, and competent. Kept me informed of everything he was doing, said my original purchase was location locked and had never seen that before. Got my issue cleared in 30 min and as thank you, order my phone through him so he could get the commission. Thank you Royson!

Tucked in the middle of great food and the new Sherwin-Williams paint store is the new Verizon…read moreWireless and they are ready to hook you up with a new phone, so go check it out.