Beautiful, clean and friendly staff! Love it! Right on the river, just outside of town, east access…read moreto RMNP and town.

Beautiful place! Very clean, staff is super friendly and accommodating. Laundry, showers, rv and…read morecabin spots on river.

A beautiful retreat in a serene part of town. We were looking to get away somewhere that feels like…read morehome, and this is it. The homes are nestled in a real, beautifully wooded neighborhood, not in the more congested part of town. You can experience all the best of the views and tranquility of Estes Park, just like the locals do. And the national park is super close!

Overall we had a very pleasant trip to Estes Park. The Schultze home was a very nice home. Well…read moredecorated and well stocked with anything you might need from a vacation rental. We enjoyed using the gas grill and pleased that they had plenty of pots and pans available to have a cook out. The home has a view of the river from the patio that we enjoyed. The management was very helpful and stayed in touch with us right before our arrival. On our last night there we thought to pack the truck and get everything ready to head back home at 4am the next day. We got back from Denver pretty late that evening as it started to get dark. My husband and father loaded the truck with our luggage on our luggage rack on top of our SUV. It is pitch black at night in Aspen Brook. No problem for us we didn't want to inconvenience anyone, except that its rather difficult to load a truck in the dark. Our parking spot was not next to the home it was across the road, so my husband parked the car right next to the home to finish loading the truck and get some visibility with the porch light on. As we were finishing up management called me and told me we could not park there and I told her we were just finishing up loading the truck and would move it in a few minutes, she agreed and hung up. When I got off the phone I walked over to the porch and saw an older man standing next to our truck flashing a light into the windows of the truck. When I asked him if I could help him he yelled and said I couldn't park there to which I replied that we were almost done loading and would move it asap as soon as we were done and that we had just gotten a call from property management. He screamed "what if an ambulance needs to come by"!!!?? I repeated to him again that we were almost done and would move it soon and went back inside. I tried calling management back to ask who this man was, no answer. At that point I emailed property management. I said we had no problem with the call but was it really necessary for the older guy to come yell at us and on top of that snoop/shine his light into our truck??? Its a week later and never got a response from the email I sent to property management.

Awesome experience, the staff is amazing super friendly and helpful, The units are awesome has…read moreeverything you need and nice and up to date. Super clean and well maintained, beautiful property just minutes from downtown Estes and a few miles from Rocky Mountain Park entrance. When we visit this area this will be the only place my family will stay moving forward. Thanks for a great experience!!

I LOVED our stay at then Beaver Brook on the River. I gave it a 4 due to the following reasons: TV…read morehad poor sound and could barley hear even when turned all the way up, hot tub was not in service which bummed the granddaughters, and the chair in the living room needs to be change. There is a big hole between the seat and back cushion so had to stuff a pillow between the two. The beds and pillows are very comfortable. The gentleman in the office was friendly and welcoming. Our room was ready early and very welcoming upon arrival. Area is quiet and the grounds are very clean. Highly recommend these condos and will absolutely return. I was bummed because I thought our condo was on the river but we were on the opposite side. Next time I will call to make sure its on the river. Highly recommend Beaver Brook on the River!! You will not be disappointed.

We stayed during the moderately-high season of fall color and the elk rut. It was a last-minute…read moredecision to do a day trip that turned into an overnight. CC was one of the few who still had vacancy. Now we know why. While I don't know what type of low-grade accommodations the high reviewers are accustomed to, as a very frequent traveler, I do know that this place does not deserve anything higher than 3 stars. Pros: very simple, homey old-timey cottages that hearken back to a 1940's grandma's house. Central location right outside one of RMNP's entrances. Nice touches with working fireplaces, 1 free bundle of firewood, variety of games and dvds to choose from, and fairly ample kitchenette offerings including a mini-stove, full sink and place settings. Restaurant choices across the street. Cons: this place is TIRED. Everything is run-down and dingey from the raggedy bedspreads to the broken kitchenette drawers, to the shower handle that fell off when we went to turn it on. Outside lawn chairs were moldy and crusty - uninviting. Curtains were dusty with gnats stuck to them. The children's mini-playground area - which could've otherwise been such a nice touch - was littered with dog poo and other debris from apparently months of neglect. If the rental charge were more appropriate for this low-level of accommodation, like $75-$100, I might give more stars. But $200? Uh no.

We stayed here a month or so ago but didn't get around to this review until now. This was our…read moresecond time staying here. The first time was 20 years ago and we loved it back then which is why we decided to go back. In the past I'd have given it 4 or even 5 stars. However.... Pros are the great location close to so many amenities such as restaurants and stores, very quaint appearance, dogs allowed, wood burning fireplace, parking right outside your unit's door, easy self check-in, and how quiet it is even though it's off a fairly busy street. This place has tons of potential. Cons are a general lack of maintenance including a broken bar in the sleeper sofa that didn't support any weight and collapsed, unusable very disgusting cooking pans, dirty oven, and a general lack of cleanliness. For example under the chair cushions were years of dust and a variety of objects like socks, loose change, hair ties, etc. Tons of dirt under the sofa and bed, the fireplace glass screen was so dirty you couldn't see the fire so we cleaned it ourselves, all the dishes were filthy, lots of loose hair in the bathroom, etc. You get the idea. Housekeeping leaves a lot to be desired. We love rustic but these cottages cross the line into decrepit compared to other places we've stayed. They are in need of some refurbishment and replacement of furniture and household items.

https://youtu.be/UCutjoc8t30…read more In case you want to see what a family of five experienced here. We loved the cabin and how close it is to Rocky Mountain National Park! Definitely would stay here again.

Without going into great detail....DO NOT BOOK with Valhalla in Estes Park. There are lots of GREAT…read moreplaces to stay, and this is not one of them! I don't know what Mark's role is with Valhalla, but he is a poor, pathetic, unsympathetic, and unprofessional person to represent your resort. He is unapproachable, vile and doesn't handle customer service well. He definitely has anger issues. He certainly wrecked our morning, and our entire stay. We have traveled the world, and have never been spoken to in this matter. He is a jerk to say it in the nicest way possible. So I could go on and on, but I think you get the jest of our stay. - Unpleasant, uncomfortable, and truly not ADA accessible. (inaccessible road, hallways, shower) Needless to say, we won't be returning, recommending or boasting about our stay at Valhalla. Cabin #24 was below mediocre at best, and the customer service was downright disturbing (to say the least).

HIGHLY recommend. First time in CO and we were looking for a "white Christmas" this year…read more Bringing two boys with us the house was more than enough for them to run and be....."boys." The house was slightly outdated, BUT super clean and not bad at all compared to other places I've stayed in. And truthfully I'd rather stay here than a hotel. It felt like a home away from home with incredible wildlife sightings. If you're looking for a home type of vibe while you're visiting Estes, this is the perfect place.

This was our second stay at Rams Horn. It's a nice 2/2 close to the Park entrance. We love it. The…read morestaff is happy and friendly. We tend to come off-season, so it's quiet, but that's how we like it. This time, we used the laundry (which was free), the gym, the clubhouse, and the hot tub. We were able to have a 90-year-old guest come up and stay a night. It was fairly easy for her to get in and out, and there was a bedroom on the main floor, which worked out pretty well. There were hand rails and about 8 stairs involved. Overall it was a great visit for all.

A broken toilet and dishwasher wasn't the biggest problem we encountered with Windcliff at Cascade;…read morethe customer service was. Our family spent seven nights there celebrating our parents' 50th wedding anniversary, and what should have been a once-in-a-lifetime trip became overshadowed by unresolved maintenance issues and some of the worst customer service we've experienced. Upon check-in, the main-level toilet was not functioning properly. Rather than a simple clog, the toilet had to be completely removed and pulled into the living room for repairs shortly after our arrival. The plumber explained that an in-tank toilet cleaning tablet had been used that was incompatible with the toilet's flushing mechanism, causing the failure. Because only one plumber was present, my father, who is in his 70s, ended up assisting with the repair on what should have been the first day of our family celebration. The following morning, after preparing breakfast for our group of 11, we discovered the dishwasher was also not working. We later learned that it had been left inoperable by the previous guests and had not been repaired before our arrival, even though the staff was aware that it was left inoperable prior to our check-in. We also were not informed before check-in that the dishwasher was out of service. With 11 people staying in the home and eating most meals there, a working dishwasher was a basic necessity. We made repeated calls over several days seeking both an estimated repair timeline and guidance so we could plan for our catered anniversary celebration later that week. Unfortunately, we received inconsistent information each time we called. We were told a part was needed, then that a new dishwasher was being installed, then that the required part had not even been ordered. No one could provide an estimated completion date. After getting nowhere by phone, we drove to the management office during business hours. Although we arrived approximately an hour before closing, the office was locked and unattended. We were again directed to handle everything by phone. Our goal was simply to determine the best solution if the dishwasher could not be repaired before our catered event. We asked whether management recommended purchasing disposable plates and utensils, buying additional dishware, or pursuing another alternative. Rather than helping us develop a plan, the conversation became argumentative. Staff focused on assigning blame for the toilet issue, including suggesting that a six-year-old child had caused the problem, despite the plumber's explanation that the failure resulted from incompatible cleaning tablets. Instead of working toward a solution, the discussion became increasingly unproductive and dismissive. Most disappointing was the customer service. Throughout our stay, we found communication to be inconsistent, questions went unanswered, and our concerns were met with a tone that felt dismissive rather than solution-oriented. We were simply looking for information and practical solutions so we could minimize the disruption to a once-in-a-lifetime family celebration. The dishwasher was never repaired during our entire seven-night stay. As a result, our family hand-washed every dish, pot, pan, and utensil for 11 people for the duration of the trip. We also had to purchase additional dish soap, paper towels, and other cleaning supplies while sacrificing valuable vacation time that had been carefully planned many months in advance. Maintenance issues can happen at any property. What ultimately determines the guest experience is how those issues are handled. Unfortunately, our experience was defined less by the broken appliances and more by the lack of communication, empathy, accountability, and customer service we received when we asked for help. If you're looking for a place where guest concerns are handled professionally and respectfully, I would encourage you to consider one of the many other excellent lodging options in Estes Park. Based on our experience, we do not recommend Windcliff.

My family stayed at Windcliff as a special anniversary celebration from 09/28/24-10/02/24. We came…read morehere on our honeymoon back in 1995, so it was to be a very special vacation for us. My how things have changed. Back in 1995, the customer service was 10/10. Now, 2/5 at best. The only saving grace keeping this from a 1 star review was the exceptional agent that I worked with during the booking process. We checked in after hours and were able to find our way up the mountain to our home without any issues. However, when we walked in the door, we were very surprised to find that the home was 3 levels (not expected), multiple smoke detectors were "chirping", and the home was very warm inside. I immediately called the office to let them know about the smoke detectors and our displeasure with the property, not expecting a response until the next day. The next day came without any response. The smoke detectors stopped chirping on their own, but we should have been contacted by maintenance nonetheless. On our 4th afternoon, the chirping returned. I called the office during regular business hours (4:11pm) to alert about the detectors again, but did not receive a return call. I called again at 4:33pm and followed up with an email, but no one ever responded back to me. Upon check out, prior to business hours, I returned their packet of "required" information. They state they will post my review and comments to their website, but I highly doubt they will actually post anything negative. I will say that Estes Park is one of my favorite places on earth. It's breathtakingly beautiful and I will definitely return again...sadly, just not to Windcliff.

We stayed in cabin 2. We had an amazing time!…read more The hosts were great. You can really tell that they cared about our wellbeing during our stay. The cabin was VERY clean. We will be booking again.

My husband and I celebrated our 1 year wedding anniversary here, this past weekend in cabin #7. It…read morewas a beautiful location and the room was perfect. We loved having the kitchen and fridge to store some snacks. The owner sent us restaurant recommendations as well and helped us via text with our late check in. We really enjoyed having the hot tub in the room. The bed was super comfy and the linens and towels were plush and soft. I loved the heated towel rack next to hot tub so you were super warm getting out of the tub. Having a fire place was nice to fall asleep to. We will definitely be back, it was a wonderful staycation and had a really romantic weekend celebrating our anniversary. Thanks Mountain Shadows!!