Awesome experience, the staff is amazing super friendly and helpful, The units are awesome has…read moreeverything you need and nice and up to date. Super clean and well maintained, beautiful property just minutes from downtown Estes and a few miles from Rocky Mountain Park entrance. When we visit this area this will be the only place my family will stay moving forward. Thanks for a great experience!!

I LOVED our stay at then Beaver Brook on the River. I gave it a 4 due to the following reasons: TV…read morehad poor sound and could barley hear even when turned all the way up, hot tub was not in service which bummed the granddaughters, and the chair in the living room needs to be change. There is a big hole between the seat and back cushion so had to stuff a pillow between the two. The beds and pillows are very comfortable. The gentleman in the office was friendly and welcoming. Our room was ready early and very welcoming upon arrival. Area is quiet and the grounds are very clean. Highly recommend these condos and will absolutely return. I was bummed because I thought our condo was on the river but we were on the opposite side. Next time I will call to make sure its on the river. Highly recommend Beaver Brook on the River!! You will not be disappointed.

We stayed during the moderately-high season of fall color and the elk rut. It was a last-minute…read moredecision to do a day trip that turned into an overnight. CC was one of the few who still had vacancy. Now we know why. While I don't know what type of low-grade accommodations the high reviewers are accustomed to, as a very frequent traveler, I do know that this place does not deserve anything higher than 3 stars. Pros: very simple, homey old-timey cottages that hearken back to a 1940's grandma's house. Central location right outside one of RMNP's entrances. Nice touches with working fireplaces, 1 free bundle of firewood, variety of games and dvds to choose from, and fairly ample kitchenette offerings including a mini-stove, full sink and place settings. Restaurant choices across the street. Cons: this place is TIRED. Everything is run-down and dingey from the raggedy bedspreads to the broken kitchenette drawers, to the shower handle that fell off when we went to turn it on. Outside lawn chairs were moldy and crusty - uninviting. Curtains were dusty with gnats stuck to them. The children's mini-playground area - which could've otherwise been such a nice touch - was littered with dog poo and other debris from apparently months of neglect. If the rental charge were more appropriate for this low-level of accommodation, like $75-$100, I might give more stars. But $200? Uh no.

We stayed here a month or so ago but didn't get around to this review until now. This was our…read moresecond time staying here. The first time was 20 years ago and we loved it back then which is why we decided to go back. In the past I'd have given it 4 or even 5 stars. However.... Pros are the great location close to so many amenities such as restaurants and stores, very quaint appearance, dogs allowed, wood burning fireplace, parking right outside your unit's door, easy self check-in, and how quiet it is even though it's off a fairly busy street. This place has tons of potential. Cons are a general lack of maintenance including a broken bar in the sleeper sofa that didn't support any weight and collapsed, unusable very disgusting cooking pans, dirty oven, and a general lack of cleanliness. For example under the chair cushions were years of dust and a variety of objects like socks, loose change, hair ties, etc. Tons of dirt under the sofa and bed, the fireplace glass screen was so dirty you couldn't see the fire so we cleaned it ourselves, all the dishes were filthy, lots of loose hair in the bathroom, etc. You get the idea. Housekeeping leaves a lot to be desired. We love rustic but these cottages cross the line into decrepit compared to other places we've stayed. They are in need of some refurbishment and replacement of furniture and household items.

https://youtu.be/UCutjoc8t30…read more In case you want to see what a family of five experienced here. We loved the cabin and how close it is to Rocky Mountain National Park! Definitely would stay here again.

Would not recommend- unclean cabins, rude management, and the driveway has more potholes then the…read morestate of ohio

Stayed in the Ataloa (smallest 1/1 cabin but closest to the river). Booked for 3 nights and…read morereserved 3 months in advance. Small (dorm-style) fridge (for this particular unit) and very unreliable internet, but otherwise perfect. Very clean grounds, picturesque surroundings (though can't really see the peaks due to trees and surrounding hills). Close proximity to restaurants, downtown shopping and RMNP. Very responsive staff/management. Highly recommend.

My friends and I lived in the Idlewilde by the River, #14 Naughty Pine August, 2024. The stay cost…read moreus $523.07, which is not cheap. But The stay was terrible. Firstly, the air conditioning was not functioning and the second floor is extremely hot. Secondly, the supply of hot water in the shower was inadequate; after the third person used it, there was no hot water remaining. Lastly, I attempted to contact the on-site managers and the emergency hotline but there was no one pick up the phone. We had a really bad stay here. Manager Emily promised to gave us a refund but she never give me a reply and disappear. I am writing this review everywhere to help you avoid this place.

HIGHLY recommend. First time in CO and we were looking for a "white Christmas" this year…read more Bringing two boys with us the house was more than enough for them to run and be....."boys." The house was slightly outdated, BUT super clean and not bad at all compared to other places I've stayed in. And truthfully I'd rather stay here than a hotel. It felt like a home away from home with incredible wildlife sightings. If you're looking for a home type of vibe while you're visiting Estes, this is the perfect place.

This was our second stay at Rams Horn. It's a nice 2/2 close to the Park entrance. We love it. The…read morestaff is happy and friendly. We tend to come off-season, so it's quiet, but that's how we like it. This time, we used the laundry (which was free), the gym, the clubhouse, and the hot tub. We were able to have a 90-year-old guest come up and stay a night. It was fairly easy for her to get in and out, and there was a bedroom on the main floor, which worked out pretty well. There were hand rails and about 8 stairs involved. Overall it was a great visit for all.

Absolutely unmatched customer support and amazing rental properties…read more We have made 6 trips to Windcliff (5 at Aspen Leaf and 1 at Awestruck) and each time we are blown away. The houses are gorgeous, the views are breathtaking and the location is unmatched. The houses are well appointed and have everything you could need. The staff are also amazing. They are responsive and do what they can to make your stay enjoyable. We will continue to come here each year as the past 6 have been perfect.

A broken toilet and dishwasher wasn't the biggest problem we encountered with Windcliff at Cascade;…read morethe customer service was. Our family spent seven nights there celebrating our parents' 50th wedding anniversary, and what should have been a once-in-a-lifetime trip became overshadowed by unresolved maintenance issues and some of the worst customer service we've experienced. Upon check-in, the main-level toilet was not functioning properly. Rather than a simple clog, the toilet had to be completely removed and pulled into the living room for repairs shortly after our arrival. The plumber explained that an in-tank toilet cleaning tablet had been used that was incompatible with the toilet's flushing mechanism, causing the failure. Because only one plumber was present, my father, who is in his 70s, ended up assisting with the repair on what should have been the first day of our family celebration. The following morning, after preparing breakfast for our group of 11, we discovered the dishwasher was also not working. We later learned that it had been left inoperable by the previous guests and had not been repaired before our arrival, even though the staff was aware that it was left inoperable prior to our check-in. We also were not informed before check-in that the dishwasher was out of service. With 11 people staying in the home and eating most meals there, a working dishwasher was a basic necessity. We made repeated calls over several days seeking both an estimated repair timeline and guidance so we could plan for our catered anniversary celebration later that week. Unfortunately, we received inconsistent information each time we called. We were told a part was needed, then that a new dishwasher was being installed, then that the required part had not even been ordered. No one could provide an estimated completion date. After getting nowhere by phone, we drove to the management office during business hours. Although we arrived approximately an hour before closing, the office was locked and unattended. We were again directed to handle everything by phone. Our goal was simply to determine the best solution if the dishwasher could not be repaired before our catered event. We asked whether management recommended purchasing disposable plates and utensils, buying additional dishware, or pursuing another alternative. Rather than helping us develop a plan, the conversation became argumentative. Staff focused on assigning blame for the toilet issue, including suggesting that a six-year-old child had caused the problem, despite the plumber's explanation that the failure resulted from incompatible cleaning tablets. Instead of working toward a solution, the discussion became increasingly unproductive and dismissive. Most disappointing was the customer service. Throughout our stay, we found communication to be inconsistent, questions went unanswered, and our concerns were met with a tone that felt dismissive rather than solution-oriented. We were simply looking for information and practical solutions so we could minimize the disruption to a once-in-a-lifetime family celebration. The dishwasher was never repaired during our entire seven-night stay. As a result, our family hand-washed every dish, pot, pan, and utensil for 11 people for the duration of the trip. We also had to purchase additional dish soap, paper towels, and other cleaning supplies while sacrificing valuable vacation time that had been carefully planned many months in advance. Maintenance issues can happen at any property. What ultimately determines the guest experience is how those issues are handled. Unfortunately, our experience was defined less by the broken appliances and more by the lack of communication, empathy, accountability, and customer service we received when we asked for help. If you're looking for a place where guest concerns are handled professionally and respectfully, I would encourage you to consider one of the many other excellent lodging options in Estes Park. Based on our experience, we do not recommend Windcliff.