It's a UPS store, so not much to say aside from customer service as that's what it's all about…read more Luckily, this location is really great at customer service! Kind, funny, personable... win win win. I only go when I have to, but I'm glad to have these great folks there when I have to.

Friendly and efficient UPS employees. I liked how they handled my return package and allowing other…read morecustomers to move on and keep line waiting short.

I have to be honest. The customer service is outstanding at this UPS store. That's why they got 1…read morestar. However, I need to explain our situation to warn others they may not know when shipping packages, UPS. I needed to ship 2 packages of family heirlooms to my brother from my father's estate. I used home depot boxes and packed everything carefully with bubble wrap and padding. I insured them for what I thought was for lost, stolen, or damaged. When the boxes arrived they were demolished. They looked like they had been retaped to hold together. A few things were broken inside. I started a claim, sent pictures, even comparable replacement cost. Total $300. Figured my $6000 insurance would cover. Wrong. After going to the store twice and costumer service number twice I was still denied for these reasons. 1) they have to pack it 2) it had to be packed in their boxes (they claim Home Depot boxes are for moving not shipping) 3) My insurance was for value not damage (still doesn't make sense). 1) They DO NOT explain why they should pack and use their boxes; it's the only way they will reimbursed if damaged. 2) They DO NOT explain insurance policy and that insurance does NOT pay for damage. Please ask questions when you ship boxes cause THEY DON'T explain anything. And that's why the poor rating.

This UPS Store is located in the larger complex that is home to Kroger, DSW and a few other major…read moreretailers. It sits on in the smaller off-shoot area a few doors down from Jersey Mikes. Parking is no issue as there are plenty of spots in front or to the side given its location in the shopping center. Most of my visits here have been for Amazon returns and each time I come in, they are quick to assist and friendly while doing so. Never an issue. I have also mailed a package out and again experienced zero issues and nothing but friendly assistance. I work in Franklin, so I usually save all my UPS needs for office days so I can pop by this location.

Great job of installing the i phone battery, the screen cracked while they were installation and…read morethey installed a new screen no charge

I've been patronizing this Batteries Plus location for about 15 years and just made a trip through…read morethe epic 2026 ice storm today. That's when I realized I'd never reviewed them before. And while 288 Google reviews average a respectable 4.6, the few dozen Yelp reviews with a sub-four average are unfair and fail to do this store justice. I've always been treated with professionalism and friendliness here. Unlike a car repair shop where you might be chastised for knowing nothing about the automotive world, there is no judgment at Batteries Plus for being battery ignorant. With a little witty conversation and expert knowledge, they'll find just about any battery known to the human race, and even install it as well! And believe me, I've brought in some challenging items. Speaking of automotive, they even offer free installation of car batteries bought there, something that's saved me on several occasions! I just brought in a scale today, with the employee immediately identifying the type of battery at a quick glance on my fifth step into the store, even before opening the compartment. Grabbing the product from the shelf and emerging from the back room with a set of every conceivable speciality screwdriver on the planet, he adeptly unwound the tiny screw, switched the batteries with a flick of the wrist, and finished the transaction. Efficiency, expertise, and encouragement defines every employee here, and I'll remain a loyal customer for life.

Most definitely recommend. The staff are extremely nice & will help with most all issues I've had &…read moreif they can't help they will refer me to another place that definitely can help! I recommend without a second thought!

Von was amazing! He helped make a stressful project very easy, he made sure the quality, timeline…read moreand checked details! I am so grateful

My first time there. The store looked Great and business…read moreappeared to be good. I was mailing 2 parcels for my Vinted purchases. The store had much to offer in supplies. They had cards and a large container of packing popcorn. The service was quick efficient and the clerk was very personable. I don't know about the value but I am sure they are comparable to USPS and FedEx.

It's a one and done .... All mailing , packing , faxing , my favorite place to get r doneread more

Very good service. Responsive, knowledgeable and efficient. Would recommend anyone needing…read morefingerprint service to come here.

Postal Annex is my go to for printing and shipping. Staff is courteous and friendly. I'm always in…read moreand out quickly although some times of day can be a little busier, but that's how any business is. Highly recommended for efficient service!

I had a very good experience here today. I had an odd request to wrap a rolled carpet so I could…read moreship it. The guy working was very helpful and wrapped it. He even cut his hand in the process and never complained. Although he had other customers, I didn't feel like he was rushing me or impatient. The service was also a good price.

The owner here is very friendly and welcoming. There is a small basic coffee shop inside with a…read moregood assortment of grab and go meal options. UPS packages are accepted and a receipt is provided that is internal to the location but the package scan they do does not show up as an official UPS scan for tracking metrics for online selling platforms. The not having the scan show on UPS tracking is a major disadvantage as it can impact insurance claims and on time seller metrics.

The staff is awesome, attentive, efficient, friendly and professional. I have intended to post a…read moreKudos to the staff for a while. Rarely have I walked into this business and had to wait more than a couple minutes even when they were in busy or last minute holiday shipping seasons. Thanks guys for a great old fashioned postal experience!