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Ideal Optical Lab

3.7 (3 reviews)
Closed • 10:00 am - 4:00 pm

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Eyewear fitting

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Arredondo Alex M OD

Arredondo Alex M OD

1.8(19 reviews)
0.2 mi

I've been wearing glasses for ten years and not new to eye exams! I was a patient of Dr.Levy who…read moreretired and send his patient files to this location! I though Dr.Levy was incredible, but that does not mean this doctor is. He is A CREEP! When he put light into my eye I was beyond close to me, as if he's trying to sit on my lap. No doctor should be this close at all! It was completely unnecessary!!! I told him he was way too close and he chuckled. He knows he is not professional. The low ratings are well deserved. Also, the receptionists don't know what they're doing. First red flag. Also, I had someone else who was not a doctor give me a pre-exam? Why would I want someone who's not the doctor do part of the exam? I've never experienced that. It was insane. Super sketchy place and super ugly doctor. He was gross and I would not let a minor or really any adult alone with him. I'm grown but wow, I can see why adults want company. Beyond awful.

Won't be returning. My mom & I's files were transferred here from Dr. Levy after having retired. We…read morewent in assuming we'd experience similar service and pricing but that was not the case. My mom had her own issues with their service, but I'll speak to my own. I chose the same style frames I already had. Mine were broken, but I like them so I asked if I could get the exact same style frames. They didn't have them in store, and they showed me similar frames but I was ultimately assured by Dr. Arredondo that they'd order them for me. That was also what Dr. Levy did for me on two occasions, so I didn't think it'd be a problem. I also thought it'd be within the same ballpark price I've payed previously, but I was mistaken. Although I was taken aback with the total, I was already there & needed the glasses so I did order. When they were ready, I picked up the same day I received the text (Thursday). As I wore them throughout the day, I noticed them falling off my nose frequently. The next day I noticed they were completely crooked on my face. The left side sat higher while the right side sat lower. Saturday I went in to have the frames adjusted. One of the front desk ladies right away noticed how crooked they sat on my face and tried to fix them. When I was asked to try them on, there was definitely an improvement, although they still felt off. I mentioned the nose part feeling uneven and was offered to have the doctor fix it for me but he didn't. I understood he was busy at the time, so I thanked them and left. Not even an hour later, the right side of the glasses were causing me pain as they were digging into my head/behind my ear. I took the glasses off and immediately noticed the right side temple was shorter than the left side temple. It was already 1:30ish pm, so they were closed and I couldn't go back to have it fixed. I decided to wear my old glasses until Monday once they open again, and that's when I compared the model number on my old glasses to the new ones. They were different. So I didn't receive what I had ordered and payed for. I didn't notice initially because Ray Ban has many similar clubmaster styles, however they do differ in lense size and temple size. Went back in on Monday to express my concerns but they basically denied the glasses being different despite my old ones having much longer temples. Most of the style code does match on both frames, but my old ones have a letter followed by numbers that does not match the new ones. In any case, they once again adjusted the new frames for me and although the symmetry still isn't there they gave the impression that that was all they could do for me. I've been wearing the new glasses for 5 days now, and as the day goes on they definitely hurt my head physically from being so tight. I'll be taking them elsewhere to be adjusted, and most definitely will not be giving my business to them again.

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Arredondo Alex M OD - Dirty floors

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Arredondo Alex M OD - In other words... Don't let them adjust your glasses or you will have to buy another pair.

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In other words... Don't let them adjust your glasses or you will have to buy another pair.

Ideal Optical Lab - opticians - Updated May 2026

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