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Glendale, CA

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Ideal Auto Group

5.0 (104 reviews)
Closed • 10:30 am - 7:00 pm

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Reviews With Photos

Tom N.

Thank you Ed! He made everything easy and straightforward. Found my dream car within a day! No Hassle.

Tatiana G.

Ed made my car dream come true! Wow! I had an amazing experience working with Ideal Auto Group. Ed went above and beyond to be sure to answer all questions I had. Ed kept great communication and follow up. I had a hard time at first trying to decide on what car I wanted. Ed made it happen! It was great to have support and someone who knew cars and can recommend great options. I would highly recommend Ideal auto group to you and your family. 5 star service, excellent customer service, and dependable. Don't go anywhere else! I AM SO HAPPY WITH MY CAR! - Tatiana G.

Leslie P.

I was referred to ed by a friend and let me tell you he did not disappoint at all. I sent him a message said what I wanted and he delivered with every detail. He made the process so smooth without any problems all in one day. Super recommended.

Edgar M.

Ed was great. He found me a car in less than a day. It had all the features I wanted and more and came in the color I wanted and in today's car market that's very very hard to find without having to wait a month. I contacted him in the afternoon and he had a car ready for me the next morning! Very professional and nice guy.

Ali M.

5 stars times infinity.... Once again couldn't be happier w/ my purchase with IAG! This is my 4th Lexus delivered by the best, Ed! Always aiming to please! Thank you Ed Jan for my new joy ride!!!

My new 2020 Honda Accord Sport

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9 years ago

I recently leased a car from here through a guy named ARSH, who had the best deal of all the other dealers. Highly recommended.

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Called on Wednesday, signed papers on that Saturday for an amazing deal that no one else offered. Already recommended a friend.

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Page 2 of 3

Ask the Community - Ideal Auto Group

Review Highlights - Ideal Auto Group

“Ed works incredibly hard, is always responsive, and goes out of his way to make sure I get exactly what I need.”

Mentioned in 51 reviews

Read more highlights

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I want to give a special thank-you to Gary, the General Manager, for completely turning around my…read moreexperience with Toyota of Glendale. I had originally run into a frustrating situation while trying to purchase a Camry, and after I reached out to Gary directly, he took the time to review everything, call me personally, and work toward a solution. What stood out most was that he didn't just offer an apology -- he actually took action. Gary was able to locate a Camry XSE in a color combination I liked even more than the one I had originally been pursuing, and he worked with me to put together a deal I felt good about. In the end, I was able to purchase the exact type of car I wanted locally and walked away feeling much better about the dealership than I did earlier in the process. I really appreciated the effort he made to earn back my business and resolve the situation personally. It's easy to judge a business by whether everything goes perfectly, but I think it says even more about how management responds when something doesn't. Gary handled that part extremely well, and I'm very happy with how everything ultimately worked out. Thank you again to Gary and the team for making it right.

I had a very positive experience with the sales team, Raffi Yerkanyan and Mario Lima at Toyota of…read moreGlendale they gu me with patience and offer clear financing option. I felt supported through the entire process and would definitely recommend their services to other.

Auto Auction Group

Auto Auction Group

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Glassell Park

Edit: just wanna say a lot of yall be toooo bratty . this generation dont have thick skin . i…read morecalled about 1 problem with the car I wanted to fix myself . called the guy who sold me the car for advice on how to handle and he told me to bring the car in for them to help for free ..... now i get why this city hates working ! u people forget u buy the car 'as is' thats why ur paying 5k for the car - this aint no beverly hills dealership bro - we aint ballin and we know it . and the ppl complaining are women - get ur bf to fix the damn car like a man. anyway i have a hella good experience here and recomended it to all my buddies . holy **** ... did not expect buying a car to be this easy... used car dealers usually have the scummiest people that annoy u & upsell u . Most dealerships i go to the employees think their some hot shots & im doing THEM a favor . . This place was the exact opposite ! Employees were dope n they dont bug u if u dont wanna buy or push u outta ur price range & they tell it how it is . The manager was helping me out with some advice on how i can improve my credit score too . super dope experience, even tho car prices went up big time, this place did not give me a hard time . bless up

I had a great experience here .my person was Tony, he's amazing I recommend to go to him if you do…read moredecide to buy a car .he's patient and very kind and honest and friendly .great vibes and also the manager William was great and their crew as well . Everyone was so sweet and made it so smooth getting my amazing quality car on my budget .it's perfect for anyone trying to get a car or a decent finance program .

New Century Honda

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This is a lesson to persist as much as it is a story about the best Honda Dealership in the Los…read moreAngeles area and how I found myself there. So, listen up... I read a few months ago about a new upgrade Honda was offering to 2018-2022 Accord owners that I had been hoping for not too long after taking ownership of this beauty back in 2021 after it was turned in from a lessee. Excited by the prospect to finally really be able to enjoy Apple CarPlay, I called my local Honda dealership in Hollywood. You see, I found that having to plug the phone in by cable meant that any little movement of the phone would disconnect the Apple CarPlay function. So quickly I learned to do without. I noticed that there were some critical differences in the audio and mapping function, but what choice did I have? When I got ahold of the service department at Honda of Hollywood, the customer service rep told me he'd never heard of it. I asked if he would check with his colleagues, and sure enough, NONE of them had heard of this. This guy even launched into a story that he's had this call before, but it always turned out that the caller was mistaken about the information. On to the next! Next, I called another Honda dealership I'd had experience with before in Burbank, but again, they'd never heard of it and couldn't help me. Now, I'm not one to go door-to-door when nobody's buying my cookies. That meant calling corporate. I called Honda USA and reached their customer service department and spoke with a representative who ALSO said they'd never heard of this and didn't quite know what to do for me. He wound up sending me an email that I was told to respond to with any information that I could find on the topic and send it back to him for him to follow up on. I did it quickly as I was determined to have this upgrade. A couple of weeks went by, and I reached back out to the rep. I had to leave a couple of messages before I finally got a call back. He left a message. I called back to reply, but never was able to reach him. After another couple of weeks, I tried again. But this time I wound up reaching a different rep. This woman said she needed to look at the notes surrounding my case so that she could pick up where they left off. She proceeded to tell me that the notes indicated that I had NOT responded to the email sent and that they closed the case. I was appalled. I take great pride in my chosen vehicle and have always trusted the Honda brand, but here I was being tossed aside without so much as a final answer. I told the new rep that this was not at all the case, and I couldn't believe what I was hearing. She appreciated my dilemma and said she'd see what she could do for me. She was sure to tell me that she couldn't make any promises, but promised to see if there was anything she could do. Within about an hour, I got a call back from her saying, "I think I have good news for you!" She continued to say that she hoped it was okay that she took the liberty of calling a local dealership that she came to understand had done this upgrade before. I said, "Take the liberty! Take the liberty!" In the process, she spoke with an agent that she hooked me up with and got the ball rolling. This woman made my day! The deal is that you go online to www.dreamshop.honda.com and after entering your VIN number, it will lead you to options the car offers, including the Apple CarPlay upgrade. Best upgrade I've ever done!

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Car Pros Kia Glendale

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Great experience with the service team, they made the experience feel straightforward and explained…read morethings in a way that actually made sense, and kept me informed along the way. I called my service rep on their day off and they still answer and take care of me. My car was taken care of properly, the communication was excellent, left feeling confident. I'll be returning when my car needs its next service.

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Ideal Auto Group - car_dealers - Updated October 2026

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