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Sun Valley, CA

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Monarch Auto Group

5.0 (27 reviews)
Open • 9:00 am - 6:00 pm
Updated a few days ago

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Amy S.

Best in the game, hands down! I lost count of how many cars I've gotten through Monarch, and there's a reason I keep coming back -- I'll never trust another broker again. Steve is the guy when it comes to your auto needs. He's upfront, honest, and makes the entire process effortless each time. What sets him apart is the transparency and consistency. No hidden fees, no last-minute surprises -- just straight answers and the best possible deal every time. Steve takes the stress and headache out of car shopping and actually makes it simple. He listens to what you want, works hard behind the scenes, and always delivers. Outstanding customer service beginning to end. His patience is one of a kind in this type of business. He always goes out of his way to get you the car you want. I can't recommend this guys enough. Thank you for my new Ford Bronco!

2026 Toyota Camry
David S.

If you're looking to lease, sell, or buy a car, definitely consider Monarch Auto Group. They truly treat you like royalty, especially Sam. He goes above and beyond to help you find the best deal possible and takes the time to make sure the car you choose fits your budget. I decided on a Camry and was able to complete all the paperwork and drive off with the car the same day. At the end of the day, the whole point of using a broker is to get real guidance, negotiation help, and honest advice and Monarch Auto Group delivered all of that and more. I couldn't be happier with the service and care they provided.

BMW X7
Aza A.

Absolutely amazing experience with Sam. He helped me get the exact BMW X7 I wanted, and the whole process was honestly smooth from start to finish. No stress, no games, no usual dealership headache, just straight-up great service. He kept me updated the whole time. Also, the moment he showed up at my place with the car felt like the easiest handoff ever. If you're looking for someone who actually listens and delivers, Sam is the one you want handling your deal. Couldn't be happier with my car or the experience. My kids are obsessed with the car too!

Marine J.

Can we talk about "coming through with promises" wow these guys just work extra hard to get you the deals you need. Before New Years, both my sis and I needed to return our leases and purchase new ones. Of course Monarch came through right on the 30th of December and delivered two cars for a fresh start into the New Year. Best deals and best packages! They have great contacts and work with your budget. Can't recommend them enough

The new whip

Armen was fantastic in getting me a great deal on my lease. It really was as simple as telling him what car I wanted, and within a couple of hours, he procured the deal. Steve was super friendly and I can tell he really does care about customer satisfaction. They even helped me out get out of my lease a tad bit earlier. The whole process was as smooth as my new ride. Highly recommended!

My New BMW X5

Decided it was time for a new car, and I was tired of used cars. I hit up Monarch to get prices on what I was interested in. They served the best service and had great prices that fit my interests. The entire process of both communicating with Steve and getting the car delivered straight to my door was hassle and stress free. Definitely recommend Monarch as they save you lots of time and stress and are entirely honest and transparent the whole way through.

Jacqueline A.

I want to thank Monarch Auto Group for helping me find my vehicle , my previous vehicle was totaled and I was devastated I really wanted to get the same vehicle and not only did Stephan help me get the same Model but I got an upgraded Version ! I am so happy with my new car and I highly recommend Monarch Auto Group , they go above and beyond for their customers ! Once my paperwork was done they delivered the vehicle to me ! I did not have to wait at the dealer and negotiate Monarch Auto group took care of Everything for me .I am Super Satisfied ..

Steve was so amazing through the whole process. My husband would call him multiple times a day, and he remained patient and calm. He worked diligently to get the exact model and color we where looking for. Steve's customer service was above and beyond. I will be getting my next car through him as well. He delivered when no one else couldn't. I love our new Nissan Ariya, we decided to name her Evey!

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6 months ago

I would definitely recommend super helpful people the process was super easy and helped me out to register my car

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Review Highlights - Monarch Auto Group

“Steve and Narek have been helping me get my cars for the last few years and I couldn't be happier.”

Mentioned in 6 reviews

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The following is a letter I sent to Mark and Jackie:…read more Date: 07/20/2022 From: Pam and Mike Boehret To: Jackie and Mark Best Quality Auto Sales 8553 San Fernando Road Sun Valley, CA. 91352 Dear Mark and Jackie: This letter is to thank you for all of your support surrounding the sale of the 2009 Tacoma you sold us a few weeks ago. After purchasing the truck from you with a 30 day warrantee on the drive train, I took the truck to the Toyota dealer for a thorough inspection. They itemized a list of over $5000.00 worth of recommended repairs for everything imaginable. When my wife and I came to your office to discuss the matter, you quickly told us not to worry about the repairs and that you would take care of the problems. You sent us to your mechanic. Needless to say we were concerned but hopeful we had not purchased a lemon. True to your word (and no doubt you lost money on the deal) you paid the mechanic to replace all of the parts Toyota said needed to be replaced. Your mechanic, Gabe, was the nicest man and a pleasure to work with. He will be doing all of our service work in the future. Thank you again. Auto dealers don't always have a reputation for honest dealings but you folks standout as remarkably honest and trustworthy people. Sincerely Yours Mike and Pam Boehret

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8/2024 - Long overdue post!…read more My hubby was in the market for a truck. Saw a vehicle listed on Offerup, a 2010 Honda Ridgeline. Contacted them through offerup and made the drive on a weekend. Came and was greeted. The battery needed to be charged and then we were off on a test drive. Did a thorough review of the vehicle and mentioned some items that would need to be replaced/changed and was able to get it down to a price that we felt was reasonable to pay. I get now this place has a bunch of 1-star reviews about maintenance of vehicles and alot is wear and tear (window actuators going out, tires needing replaced, oil needing changed etc.) When buying a USED vehicle, those should be things you consider before paying - ask questions. Our experience was great in dealing with this company both Google reviews and offerup at the time had great reviews. So take the bad reviews and keep them in mind but also ask your own questions. We also paid for the extended warranty! We did use it once and had a deductible, not sure if the extended warranty was worth it - the truck is still covered today but the amount of deductible & part that was changed was waaaay lower than what was paid for the extended warranty - it does give my hubby peace of mind though to have it in case a major repair was needed. Also...The offerup price was honored. My husband still loves his truck and is thankful for getting it! So thanks guys!

My parents purchased a vehicle from this dealership and paid for their car registration at the time…read moreof purchase, as expected. Unfortunately, what should have been a simple and routine process turned into weeks of frustration and poor customer service. Instead of the registration and tags being mailed directly to my parents, they were sent to the dealership without explanation. When my mom followed up, she was told the dealership had received the tags from the DMV and would mail them to her. When the registration paperwork finally arrived, the license tag had clearly been ripped off and was missing. We contacted Dave multiple times regarding the missing tag. Each time, we were told a replacement would be sent out "the following week." This happened repeatedly over several weeks. When we went in person to request a replacement, we asked that the dealership cover the replacement fees since this situation was entirely their fault. Dave declined and again promised to send replacement tags instead. It has now been two more weeks, and there has been no replacement, no follow-up, and no response to our calls or texts. We were told on at least three separate occasions that the replacement had been mailed, yet nothing has ever arrived. If it was truly mailed, why was it necessary to "send it again" multiple times? My parents paid for this service and do not deserve to be ignored after the dealership already benefited from their business. This level of disorganization and lack of accountability is unacceptable. At this point, we are pursuing further action, as this situation should have been resolved the first time. I would strongly caution others to be very careful when dealing with this dealership, especially when it comes to registration and DMV-related matters.

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Monarch Auto Group - car_dealers - Updated October 2026

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