This was honestly one of the best car buying experiences I've ever had. Our salesman, Jerry, was…read morevery helpful, knowledgeable, and honest. We chopped it up over all the different cars that we liked, I could tell that he was a true enthusiast. You can tell that they are very picky and only hold the best cars that are in great condition in their inventory. Their prices were competitive so there was no need for haggling. You also don't sit there all day. From the moment we decided to purchase to driving off the lot was like 30-40 minutes, even with financing. Whenever I'm in the market again I will definitely go back to them and will send my friends their as well!

Horrible experience attempting to purchase a SUV from Autohighway. I inquired about the vehicle,…read morewhile providing them with all of my information and allowing them to pull my credit as I was serious about purchasing the vehicle. 1. No one ever followed up with me. 2. They pulled my credit, but sold the vehicle to someone else after the salesman told me if they pulled my credit, then they couldn't sell it to anyone else. I felt like I was being given the run around, even after someone notified me they pulled my credit and I was approved. Finally after 3 weeks of the vehicle being painted and me being given the run around, this sales guy tells me that there were more paint issues and they was more paint issues than they realized but added that they sold the vehicle to another buyer. smh

What I love about Best Quality auto sales, is the fair prices, variety of cars and how helpful the…read morestaff was! Jackie was very helpful at finding a car that I was in my budget and met my desires. I already recommended Best Quality auto sales to my friends.

The following is a letter I sent to Mark and Jackie:…read more Date: 07/20/2022 From: Pam and Mike Boehret To: Jackie and Mark Best Quality Auto Sales 8553 San Fernando Road Sun Valley, CA. 91352 Dear Mark and Jackie: This letter is to thank you for all of your support surrounding the sale of the 2009 Tacoma you sold us a few weeks ago. After purchasing the truck from you with a 30 day warrantee on the drive train, I took the truck to the Toyota dealer for a thorough inspection. They itemized a list of over $5000.00 worth of recommended repairs for everything imaginable. When my wife and I came to your office to discuss the matter, you quickly told us not to worry about the repairs and that you would take care of the problems. You sent us to your mechanic. Needless to say we were concerned but hopeful we had not purchased a lemon. True to your word (and no doubt you lost money on the deal) you paid the mechanic to replace all of the parts Toyota said needed to be replaced. Your mechanic, Gabe, was the nicest man and a pleasure to work with. He will be doing all of our service work in the future. Thank you again. Auto dealers don't always have a reputation for honest dealings but you folks standout as remarkably honest and trustworthy people. Sincerely Yours Mike and Pam Boehret

I don't even know where to start with this company, car shopping is never fun and it creates a mix…read moreof emotions. I called this place and Thomas was the man to help me out in the task of helping me find an amazing deal on an rx 350 and I will be doing it again with my wife in a few months . I wasn't sure at first and went back and forth between models and trims. Thomas helped an indecisive person and was patient honestly BEST car experience I have had ! Do you self a favor if your looking to purchase or lease a vehicle call this place and ask for Thomas and it will be the best decision you will do on your vehicle journey! Thank Thomas!!!! Call you in April !

When I moved to LA, I was driving a lifted Jeep Wrangler. While I loved the car, I quickly…read morediscovered that LA is not the place for this kind of car. I spent the next couple weeks searching for a more suitable car. After wasting many hours of my life totaling up to two full weekend days, I learned that most everything the sales people tell you is a lie. I decided to check Yelp. I saw many recommendations for Mannal at Studio Motors, so I reached out. After just a couple of quick emails about my situation, he was off to the races searching for an appropriate car. Within just a couple of days, he had found the exact car I wanted, with the amenities, and even the colour. He also helped me locate a buyer for my Jeep, so I did not have to drive to another dealership. Honestly, at first I felt like something had to be wrong just because this process was so much better than every other dealership and car salesperson I had experienced. But it turns out, Mannal and his crew just know to treat customers. I would gladly recommend Mannal and Studio Motors to anyone who hates the headaches that come with Car Dealerships and their employees.

My parents purchased a vehicle from this dealership and paid for their car registration at the time…read moreof purchase, as expected. Unfortunately, what should have been a simple and routine process turned into weeks of frustration and poor customer service. Instead of the registration and tags being mailed directly to my parents, they were sent to the dealership without explanation. When my mom followed up, she was told the dealership had received the tags from the DMV and would mail them to her. When the registration paperwork finally arrived, the license tag had clearly been ripped off and was missing. We contacted Dave multiple times regarding the missing tag. Each time, we were told a replacement would be sent out "the following week." This happened repeatedly over several weeks. When we went in person to request a replacement, we asked that the dealership cover the replacement fees since this situation was entirely their fault. Dave declined and again promised to send replacement tags instead. It has now been two more weeks, and there has been no replacement, no follow-up, and no response to our calls or texts. We were told on at least three separate occasions that the replacement had been mailed, yet nothing has ever arrived. If it was truly mailed, why was it necessary to "send it again" multiple times? My parents paid for this service and do not deserve to be ignored after the dealership already benefited from their business. This level of disorganization and lack of accountability is unacceptable. At this point, we are pursuing further action, as this situation should have been resolved the first time. I would strongly caution others to be very careful when dealing with this dealership, especially when it comes to registration and DMV-related matters.

8/2024 - Long overdue post!…read more My hubby was in the market for a truck. Saw a vehicle listed on Offerup, a 2010 Honda Ridgeline. Contacted them through offerup and made the drive on a weekend. Came and was greeted. The battery needed to be charged and then we were off on a test drive. Did a thorough review of the vehicle and mentioned some items that would need to be replaced/changed and was able to get it down to a price that we felt was reasonable to pay. I get now this place has a bunch of 1-star reviews about maintenance of vehicles and alot is wear and tear (window actuators going out, tires needing replaced, oil needing changed etc.) When buying a USED vehicle, those should be things you consider before paying - ask questions. Our experience was great in dealing with this company both Google reviews and offerup at the time had great reviews. So take the bad reviews and keep them in mind but also ask your own questions. We also paid for the extended warranty! We did use it once and had a deductible, not sure if the extended warranty was worth it - the truck is still covered today but the amount of deductible & part that was changed was waaaay lower than what was paid for the extended warranty - it does give my hubby peace of mind though to have it in case a major repair was needed. Also...The offerup price was honored. My husband still loves his truck and is thankful for getting it! So thanks guys!

I've been to a lot of dealerships, but this one is truly different. From the moment you walk in,…read moreyou feel the warm welcome--from the sales team to the service department. I had heard a lot of good things about this dealership, so I decided to come in for an oil change. In the end, I left with another car, new tires, and a transmission oil change as well! Thank you for the great service--your team is amazing.

Yesterday I called regarding my brother-in-law's vehicle, which was brought in for a check engine…read morelight and three transmission-related codes. I simply wanted clarification on what diagnostics were performed before agreeing to a $6,000-$7,000+ transmission replacement. The repair order showed that they pulled codes and performed a visual inspection, noting leaking trans axle seals and a dented transmission pan. Based on that, they provided three options: replace the trans axle (with no guarantee it would fix the issue), install a used transmission, or install a new transmission. When I spoke to the advisor David K, I asked if the vehicle was test driven, I was told yes. However, the mileage in and out reflected only a 2-mile difference. When I asked how far they typically drive during diagnostics, my question was ignored. I also asked whether the transmission fluid was checked. Initially, I was told it's a CVT and there was no way to check it. After I mentioned that many CVTs do have procedures for fluid level/condition checks, I was then told the technician did check the fluid and that it was fine. Later, the manager stated it's a closed system and fluid cannot be checked unless a service is performed. The information was inconsistent throughout the conversation. As someone who has worked as a service advisor in both dealership and independent shop environments, I have never seen a transmission replacement recommended solely on pulled codes and a visual inspection without further diagnostic testing, especially without a thorough test drive or fluid analysis. Low or contaminated transmission fluid -- particularly with known leaks present -- can trigger multiple transmission codes and should be ruled out before recommending full replacement. When I asked for clarification, I was repeatedly interrupted. The manager told me "congratulations" when I explained my background in the industry and questioned what the point of my call was. I was also told to take the vehicle elsewhere because other dealerships charge more per labor hour than them so Good Luck. Asking questions before authorizing a major repair should not be met with dismissiveness or rudeness. Customers deserve transparency, consistency, and respect! Especially when facing a multi-thousand-dollar repair decision. After this call, I contacted another Toyota dealership and two transmission specialists. All stated that a proper diagnostic would include a test drive and fluid inspection/analysis, even on a CVT. I am extremely disappointed in both the diagnostic approach and the way this situation was handled. I would strongly recommend seeking a second opinion!!

I recently purchased my BMW X5 from here and it was a five star experience. I dealt with Hamlet and…read morehe took very good care of me. He wasn't your typical car sales man... In fact I never once got a "sales man" vibe from him. I was a little hesitant going to a small car lot but I was immediately put at ease when dealing with him. He really seemed to have my best interest at heart and I felt comfortable through the whole process. Which is usually the exact opposite way I feel When dealing with big dealerships. The transaction went so smoothly and I couldn't have asked for a more positive experience. He even followed up with me recently to be sure I was satisfied. 5 stars all the way! I would highly recommend this place and would do business again in a heartbeat when searching for my next car.

I bought my pre owned car from here! The best purchase of my life! Got the Infiniti G37 and the…read moreowner helped me out on Sunday, a day they are normally not open!! I recommend everyone to get a car from this small dealership, I drove out 110 miles just to check the car out, ended up giving me 20$ for gas in the car and I'm just so satisfied with my purchase. I got the warranty with the car for 3 years, Sam made the best deal for me that I couldn't resist! Forever grateful for this dealership nothing but joy!! They are wonderful people trying to just hook people up! Thank you so much for working with me and taking the time out of your day to meet with me and let me test drive it! Only 70k miles!!!

the process of selling my car to howard and sons was seamless. robert was kind enough to come to my…read moreoffice to facilitate the documents and complete the transaction. that's customers service at its best! i highly recommend them!

Friendly and professional staff. My car buying experience was amazing. They're very transparent,…read morewould recommend 10/10.

Fue algo imprecionan y muy rápido el mejor lugar para comprar tu carro y con mucha ama para atender…read morey te dan toda la información

‼ALERT WARNING‼ do not buy from this dealer or do inhome financing with them…read moreOr bear credit is them , they are thieves they don't care about the contract signed or honor their word they find any excuse to repo and then say you can get car back if not pay in full . Because they want to resale the vehicle. They ask for a big down payment, honestly sometimes you just want support small business and if it wasn't for Edwin the only nice guy there .we would have taken our money elsewhere.. And them saying no record of person in their system only thing they can say. He says it that in a few reviews probably gonna say the same about mine too.RUN RUN DONT BUY FROM THIS PLACE‼‼‼‼‼‼‼‼‼zero Stars unfortunately you have to choose 1.

Car buying in LA can be an exhausting experience. UNTIL you walk into Cars 4 u. Staff here is…read moreamazing and I got my approval in minutes. I want to share my amazing experience with the online market to make your experience easy and enjoyable, just like how the car buying experience should be. I've officially found my GO-TO dealership. After purchasing my second car from them, I couldn't be happier!

I bought a 2000 Lexus LS400 from here back in 2008. I'm still driving it! No pressure and I…read moreused my own financing. They even threw in a 3 month warranty and a free tank of gas!