I got the mango mochi shaved ice to share with one other person. It came with fresh mango and two different mochis; original and mango. The dessert was tasty, but could use more condensed milk. When I went to ask for some more, I was disappointed to learn that this location charges extra for this. The worker was kind enough to give us a small complimentary refill. The other locations that I have been to offer complimentary bottomless condensed milk. Not only that the amount that they give is quite small.
Side note, when I went to use their washroom I discovered that they didn't have any toilet paper. When I went to the front to ask for some they couldn't find any, and gave me napkins to use instead... Not only did I find this super awkward, but it was also extremely unprofessional. I am not sure how a business can run out of toilet paper and not bother getting more.
It's unfortunate that this location had so many down falls. I would likely go to another location although this one is the closest to me. read more