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    Home theater calibration

    Home theater installation

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    Philip's Design - Custom cut-to-length  Curtain Rods and drapes close to ceiling. Customer wanted them just barely touching the floor.

    Philip's Design

    (83 reviews)

    Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

    Had him hang about 8 paintings throughout the house. Very good, professional, responsive. Good…read morevalue for money spent.

    Mr TV Mount - Running the wires behind the wall.

    Mr TV Mount

    (163 reviews)

    I scheduled an appointment and was understanding when they needed to reschedule due to a flat tire,…read moreand again after they were involved in an accident. However, communication became very difficult after that. Calls often went to a full voicemail box, and I was unable to confirm a time for a rescheduled Sunday appointment. I made several attempts to follow up, but did not receive a response. Unfortunately, I had to move on to another provider due to the lack of communication and reliability.

    Truly exceptional service from start to finish. From the moment I sent out a request for an…read moreestimate -- to which they replied right away -- to the moment the entire installation was complete, I was satisfied. They were flexible with me possibly having to re-schedule my appointment at the last minute if the cable equipment had not arrived on time. The installation team arrived at the time promised. They were polite, clean and professional. They used shoe covers, which I appreciated. I bought my own bracket and they were very familiar with it. They even uncrated my 85" TV from my move, which required them unscrewing wooden boards -- much more work than simply opening a cardboard box. Then they measured precisely, putting guide tape on the wall that they removed without leaving any marks. They also cut a hole on the wall behind the TV to run the power cord behind the wall to the outlet near the floor. The work was professionally done and looked great. They ran all the cables along the bracket, which was important because the bracket and wall would be visible when I pulled the TV out and swiveled it to seen from the kitchen, dining room or the living room. The whole process took under an hour and they didn't seem to cut any corners. The estimate was not the least expensive I received, but I felt the thoughtful questions they asked before I even accepted their quote, indicated the attention to detail that I wanted -- and I was right. I can't say if all their teams work this well, but the one that came to my house was exceptional.

    ICU Agents - itservices - Updated May 2026

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