6-22-2021 for lunch is takeout only until 4;30, THEY ARE SHORT STAFFED TO EAT IN DURING LUNCH. I got Chicken and Scallops and when I got home 25 minutes later 3 of the 4 Scallops were black. I also was disappointed that only 1 tray of available 3 was blank with no Rice or Noodles, I was specific when I called to have Noodles in 1 tray, Rice and the other and it was combined so I felt slighted, I mean a blank spot for food but nothing there and $20 with tip, as Biden would say C'mon on Man... They are usually Excellent but certainly not today. read more

Customer service is awful. Employees are not welcoming or helpful. One word answer, without a smile. It could be so much better.

We always love stopping at Ichiban for lunch! They have a great selection of lunch options, both hibachi and sushi based. I for one always go for the sushi specials. Their sunshine roll is probably the best sushi roll I've ever had! The service is always very quick and friendly, and we usually have our orders within 5-10 minutes of placing them! Definitely one of the best sushi places in town, and arguably one of the best lunch stops overall. read more

Ichiban - Hot Dragon Roll and Sunshine Roll - Japanese Near Me - Pittsburgh, Pennsylvania

This is my favorite Habachi place around Pittsburgh. My favorite thing is that unlike most places, you get rice noodles and veggies included in your meal! At lunch time you get the same Habachi meal at half price too! We are here all the time. The chefs are very talented and put on a good show, even at lunch time. There is usually never a wait and the food is always great! I would definitely recommend going here for your next date night or birthday! read more

I also had Salmon Nigiri and shrimp tempura roll with hibachi scallops, vegetables and rice - all were FANTASTIC!! This is my Go To restaurant! Perfection and attention to detail! Thank you read more

we happened to be in robinson doing some shopping. we're pretty faithful to our neighborhood sushi spot, but, when you're out somewhere different, why not try something new! yes, it's a hibachi place, but we like sushi!!! heck, i can do the hibachi thing myself! we got a booth by ourselves. it was a little early so there weren't many people. it was kinda nice. we ordered 4 rolls- 7 heaven roll-spicy tuna, avocado, tempura chips, 7 tobikos-there weren't 7, only 3. it was still delish none the less! plus, we love tobiko! the yellow they had actually had a lemony taste to it! tiger shogun roll-spicy lobster salad, shrimp tempura-lobster? shrimp? c'mon! that was a fav for us! volcano roll-deep fried tuna, crabmeat, cuke, 3 sauces-we made sure there was none left! monster roll-crabmeat tempura, cream cheese, tobiko inside!, shrimp tempura on top, monster sauce-i mean, how do you fry crabmeat??? we left pretty satisfied & pretty full! good choice nanc! & then we went home for dessert! another yum! read more

Ichiban - Japanese Near Me - Pittsburgh, Pennsylvania

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Sad excuse for a hibachi place. Very disappointed with the quality and taste of the food. The scallops were rubbery and and rest of the seafood I tried there was almost inedible. Even the noodles that came with the hibachi were soggy and not good. We ordered one sushi roll and again the fish did not taste fresh. Overall would not recommend this place!! read more

I came in for the Sushi. There was a little bit of a wait to get seated. I Requested to sit at the Sushi bar. Their were 2 chefs working and both of the chefs were friendly and acknowledged me right away. They have a good selection of bottle beers and a good list of specialty drinks. I ordered the Sashimi deluxe and a Robinson Roll. The presentation of the food was very nice. The size of the Shashi slices were very large and fresh. The Robinson roll was very good with just enough spice. The soup was very hot and tasty and the salad was fresh and had a good flavor. I would highly recommend this location for Sushi. The only bad thing was they need a better solution for the servers to pickup orders at the Sushi bar. They currently have to reach over your shoulder while your eating to get rolls. read more

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Friendly employees and quality hibachi chefs. Very clean restaurant and well prepared meals. Quantity and quality is always there. Rarely leave without leftovers. Love this Ichiban! read more

went to Ichiban for lunch yesterday. very disappointed. Severs (woman) not friendly at. Miso soup bad had 2small pieces of mushroom in it. Really ! Food felt old made day before and heated up. Shrimp scallops very dark crusty like grill was never cleaned at end of day. Had to send steak back way over cooked. Male sever courteous concerned about steak. Ordered tea got a tea bag in a cup. Did they ever hear of a pot of tea in most Asian restaurants?? Front door person nice. Would not go back. read more

(Been forgetting to post about my experience) I want to first start with the guy that does the seating arrangements at the front door. He is really rude and disrespectful and should be replaced by someone else. He does not know how to speak to people. I've watched him speak rudely to others as well. I'm not sure if it's a regional thing or what (I'm from the South). The waitress attempted to insult my intelligence as it pertained to items on the menu as if I did not know what certain items were. As far as the food goes, the portions were cool, but the food was too salty. As I type this review, I'm realizing that that this establishment is not one that I will visit again in the foreseeable future. Give them a chance though, maybe you (future customer) will have a better experience than I had. & read more

Loved it! Visiting from California and made a last minute decision to eat here. Not sure why this place has 3.5 stars... But I had a great experience. We were seated promptly. Food was great. Price was great. Portions were large. Staff was nice. Presentation great. I have no complaints. Thank you guys! read more

Iced tea - 1 star - It tasted as if it had something rancid in it. Clear soup - 3 stars - It tasted good, but unfortunately the waitress took it away before I finished it. Salad - 4 stars - It had an OK dressing. Steak and shrimp hibachi - 4 stars - Good but not the best that we have ever had. Steak and scallops teriyaki - 4 stars - Steak was slightly fatty but tasted good. read more

Ichiban is a funny place. Seem to end up here a couple of times a year. Went for a birthday party during the week. 1. Was not crowded but they always make you wait, not matter if early, late or on time. 2. Depending on chef it can be a blast or OK. Chef tonight was not very good or entertaining. In the past usually very good. 3. Servers can be slow or fast. Server was rushing everything, must have been in a hurry to leave. Also, he had a hard time understanding everyone. In the past, servers were good but usually slow and if you wanted a drink refill, forget about it for about 20 minutes. 4. Food can be real good or oh so average. In the past was surprised how good it was. This time, shrimp overcooked and did not seem fresh, how long was it in the freezer? 5. Steak, better hope everyone wants it cooked the same method, especially since they slice it up, usually get it med well since that is the way someone orders it even though asked for medium rare. We still had fun. But why are they so inconsistent. Visit before this one was much better. read more

The food is great. But the service is absolutely horrible. waitress and chef very rude! Huffed at me when I asked a question rolled eyes. Took them 50 minutes to come to the table to start cooking read more

My boyfriend and I came to Ichiban for lunch on a Wednesday and had a great Hibachi meal. We absolutely love Hibachi and have tried just about every Japanese Steakhouse in Pittsburgh, but Ichiban might just take the cake for the best Japanese Steakhouse in Pittsburgh. We arrived to Ichiban for a late lunch at about 2 PM, hoping that we could still get Hibachi, considering their lunch stopped at 2:30 PM. As soon as we walked in the Hostess asked us if we'd like sit-down or Hibachi; after we said that we wanted Hibachi she communicated to the other Hostess that we would be the last Hibachi lunch. So try to get there before 2 PM for lunch! It's worth it. We were guided into the dining area which was a full house! At 2 PM on a Tuesday! That was a good sign. We were seated at the only available table w/ 4 other guests and ordered immediately. We both ordered the Chicken and Shrimp Hibachi lunch which was $16.95. The lunch portion is served w/ soup, salad, rice, vegetables and noodles! The Chef came out right away and cooked our entire meal in less than 30 mins. We were eating by 2:30 PM. Lunch is less of a show, so not as many tricks as dinner, the Chef just got straight to business. The food was great. The shrimp were large and filling. In comparison to other Hibachi restaurants in the area, I think that Sapporo's Special chicken has more flavor than Ichiban's chicken but everything else was much better. Ichiban's sauces tasted great on the noodles and rice. Our waiter, Vivian, made sure that we had everything we needed and provided us excellent customer service. We finished eating our meals around 3 PM and even as the restaurant was closing she didn't make us feel rushed at all. We will definitely come back to Ichiban the next time we are craving Hibachi. Judging by how busy their lunch is, we'll probably make a reservation for dinner. read more

Ichiban - Soup and salad - Japanese Near Me - Pittsburgh, Pennsylvania

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Dined here today for lunch with 3 co-workers and I am 'definitely a fan'... We sat at a table as we weren't all interested in tepanyaki. Our waitress was very nice & pleasant, stopping by several times to refill our beverages while we waited for the 2 'late-comers' to arrive. Co-worker 1 ordered Spring Rolls and they came out quickly. The outside pastry was thin & crispy, cooked in the right temperature oil so as to not absorb any of it. I had the 'Pick 2' rolls ($12.95) and I chose the Eel Cucumber Roll and the Godzilla Roll. The eel cucumber was stuffed with probably the largest piece of eel I have ever had in a roll and the surrounding rice was slightly warm with a delicious eel sauce drizzled on top. This was VERY GOOD. My Godzilla roll was filled with tuna, salmon, white fish & crabmeat lightly deep fried with tobiko & green onion on top with eel & hot sauces drizzled on top. This one was EXCEPTIONAL...! For his entrée, Co-worker 1 ordered Yaki Udon ($10) with chicken and it came out rather bland looking. He enjoyed it but I don't think I would ever order it after seeing it. Co-worker 2 also ordered the 'Pick 2' ($12.95) and she picked a Tuna Roll and a Sexy Kimberly Roll. The tuna roll looked stuffed with tuna and she said it was delicious but the Sexy Kimberly came out looking like the star of the show. It had spicy tuna & avocado inside, salmon on top with hot sauce & tempura sprinkles on top. She devoured that in about a minute. My boss ordered 'Spicy Tasted' ($10) with shrimp, which was stir fried vegetables, shrimp of course, and a spicy hot sauce that looked delicious. All of our lunches came with soup or a salad and the 'non-sushi' ones also came with white rice. I will definitely be going back there... read more

I've always enjoyed Ichiban. I've only been to the Robinson location so I can't compare it to the other locations in the area. I personally believe that the hibachi chefs put on a great show. My go-to is the hibachi chicken but I've also tried their shrimp & lobster. The hibachi meals come with soup, salad with their delicious dressing, noodles, rice and your meat choice (or there is a veggie option) I'm literally obsessed with the shrimp sauce.. yum!! Service from the servers are sometimes spotty. Friday when we were here, i think the girl became overwhelmed. She messed up some drink orders & forgot others. the next thing you know a new server came along. The hibachi chefs and the food make up for the servers. I've never tried their sushi so i can't comment on that. I love the hibachi meals so much that i just stick with them. read more

Ichiban - Japanese Near Me - Pittsburgh, Pennsylvania

Sushi! I have been on a real sushi kick as of late. The pro's - I have been to this location twice. First Trip: I have tried the Shrimp Udon Noodles (a favorite). The kitchen prepared a dinner order instead of the lunch order. The meal was very good with a good balance of shrimp and vegetables with my thick udon noodles. The meal sent me in to a carbohydrate coma for the afternoon. I split an Angry Dragon Roll with my grouop. One of the better sushi combinations I have had. Second Trip: Sushi Night - I order the Angry Dragon Roll, Spicey Sear Ahi Tuna, and Yellow Tail and Jalepeno (in a Cilantro sauce). All were very delicate and yummy. Service - I have always sat at the bar. The bartenders both times were engaging when we initiated conversation. They provided great detail on the sushi orders and good advice. Price: Lunch will run you around $12 for Udon Noodles, Sushi is priced anywhere from $9 to $14 per roll / plate. Overall a good experience. Atmosphere - This is the ding on the place. This is a birthday to go place for kids. They do a lot of things to celebrate birthdays with sparklers and disco lights. You cannot avoid the spectacle even if you are sitting at the bar. The second night I went to the restaurant - the disco light show was on so much that I felt I was at a night club (but all the lights were on - so ... It was just a lot of noise). All and all - I will be back for lunch to avoid the night time spectacle for sushi! read more

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This is only for the Robinson location. I order sushi takeout about once a month from here. I have to say, the lunch specials are fantastic and my rolls have never disappointed. I have tried many rolls on their menu, but my favorite and now my standard is the Fresh Green Roll (cucumber, asparagus, and avocado) and the Friends Roll (shrimp tempura and avocado, topped with spicy crab). However, I get my friends Roll made a little healthier without tempura. My mouth is giddy just thinking about it. I have never been here for anything other than lunch special sushi takeout. I've been to the Wexford location for the same sushi and it was not nearly as good as the Robinson spot. 1/12 - went again today. The ginger dressing was amazing today. The fresh green roll was perfect. I also tried the sweet potato roll, which I felt could have used more sweet potato. I've been mother places that make it pretty decent and use minimal rice, whereas this one was more rice, less yam. Still, I liked it, but probably wouldn't get it again. 8/15/16 Update...My new addiction here is the green phoenix appetizer with a seaweed salad. Hear me now, thank me later. Mouthgasm!!! read more

Ichiban - Fresh Green Roll and Friends Roll (sans tempura) - Japanese Near Me - Pittsburgh, Pennsylvania

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Meh! I stopped in one night while heading to the airport. I sat in the bar area and the bartender was amazing and a great sever but the the sushi and sashimi was mediocre at best. I purchased a boat and a couple glasses of wine and beer but the quality of fish wasn't that good. read more

I the restaurant was a bit dirty and grimy feeling. We waited at the bar, which had only two chairs-even though we were the only ones there. While waiting for our table the hostess was having a breakdown in the booth behind us. Our 20 minute wait turned out to be over 30 minutes and when I went to ask the host about it he looked at me and walked away. When we finally sat down and opened the menu, there was a bug crawling on one of them. We ended up leaving before we ordered. And not that it's related to the restaurant but there was a small pool of blood in the parking lot behind one of our cars. Absolutely will never be returning which is unfortunate because I have had good experiences there prior to this one. read more

I've only been here three times and I must say the food is amazing the servers are great it's a pleasant environment they are friendly as well it's a great atmosphere for a lovely couple or a family I guess kids maybe older than 5 and Up in crate the bathrooms is very clean environment of spotless and the food is amazing I really just come for the appetizers read more

I am a huge fan of hibachi and this place brings the best of it. The chef was very good with the show and the food was even better. I love the large portions of everything. They serve rice, noodles, and vegetables as standard with a hibachi meal and pile the plate high. I got the steak and shrimp and they were cooked beautifully. I dip and douse everything in the yellow sauce (the creamy one not the ginger one) and just makes everything even better. read more

Absolutely love this place! Been at least a dozen times with friends, family and company lunches. Best hibachi in Pittsburgh! Have only had hibachi at this place, never tried other menu items like sushi so cannot speak to that but the hibachi service is well worth it. Some of the best prices you will find for hibachi and great portions as well! This place is consistently great, never had a bad experience. Would recommend to anyone! Favorites are hibachi chicken, steak and salmon. read more

Service was extremely fast. We were in and out in under and hour with apps, bar drinks, and entrees. The hibachi was sub par, noodles cold and dry. The rice was maybe stoffers? Pretty bad. Ordered steak medium rare and it came out well done. I will say the bar drinks were tasty and appropriately strong and everything we got from the sushi bar was excellent(smoked salmon, volcano roll) overall probably wouldn't go there again but it wasn't the worst place. read more

We have been eating at this Ichiban location for over 10 years, but after our experience this evening, we will never return. I am absolutely appalled at the treatment I received from the manager over our disgusting food. Here is what happened: We ordered takeout as usual, and when I got home, I prepared my daughters children's meal to eat, and once she was all set, my wife and I began to open our meals. When we both opened our containers we were met with the most foul odor you can imagine. Think of a mix between disgusting body odor and smelly old socks. The smell seemed to be coming from the shrimp, which didn't even look appetizing or edible. We tried to eat some of our steak (both of which were way overcooked) and tasted like boiled meat more than something cooked "hibachi" style on a grill. The fried rice was stuck together and mushy. After eating only a little of our food, my wife began to feel bad, and shortly after my stomach became very upset. We immediately stopped our daughter from eating hers and I called the restaurant to talk to the manager. When I called, the only thing I wanted was a future "credit" for us equivalent to the cost of what the two shrimp sides cost (figure $15 total). The manager refused and told me that I was probably lying, ate the entire meal, and now want it for free. He then told me "if you want to discuss anything regarding a refund, you must bring the food back". I was shocked and floored. I had to drive 30 minutes BACK to Ichiban, where the manager made me repeat everything SIX times in a row about what was wrong. I was furious. He absolutely refused a refund, offered to re-cook the SAME food, offered a small credit for a future visit, but no monetary refund. Only after much back and forth did he finally agree to a full refund. I understand the restaurant was crazy busy, with people at the bar, tables filled, and huge crowds waiting to be seated, but to make someone with a small child and a wife that is now feeling ill from their food, drive 30 minutes each way with disgusting smelly shrimp in the car is way past "acceptable" in my book. I will NEVER go back to Ichiban again, and I advise everyone else to stay away as well, unless you want to get sick. Terrible food. Terrible manager. CHEAP! read more

We'd never been there for hibachi and only dined there once for sushi (not very impressive). Friends got a group together and we were very impressed with the service and the food at the hibachi. We hadn't had hibachi in almost a year, but we do enjoy it and this was delicious. A TON of food (as usual with hibachi) and the sushi roll we got was better than we remembered the sushi being last time. We're definitely going to have to give it a try again for sushi. read more

Always great food and great customer service. I went here with my friend and ordered takeout during this pandemic and the restaurant seemed very clean. Everybody working was wearing a mask and there was hand sanitizer ready for the customers. I ordered hibachi steak and my friend ordered the same. It came with a soup and a salad, rice, noodles, and the steak. There were no vegetable for the takeout. Although the price was expensive like all hibachi restaurants, if you go during lunch, it is around $10. Great hibachi place! read more

Ichiban - Steak - Japanese Near Me - Pittsburgh, Pennsylvania

Absolutely the rudest host I have ever encountered. I'm 58 years old and have lived and travelled extensively around the world for work and pleasure. The host would not let me enter the establishment. I had an 8 pm reservation, arrived at 7:30, and he said maybe 10-15 minutes. I walked over to go around him and he slid across and blocked the door. He said I could not enter to use the restroom because there were too many people inside. He also refused to let to other gentleman sit at the bar where there were 5 of the 6 seats empty. They were also at least 10 empty tables and other booths and tables available. Not to mention two hibachi grills that were not being used(I discovered this once I was allowed to enter the building). A different host took me to our seats and the rude host asked me... "why I was giving him a hard time?" I will never ever go back here again. Typing this as I sit at the table because I am so incensed. I never would have eaten here if it weren't for my kids wanting the food and they were hungry--too late on a Saturday to change plans. Do Not go to this Place. I've never had trouble at any other Hibachi ever. PS-- I asked if he could cook my food without butter and they look me in the eye and said no. Eventually I did get through to him to not cook the Filet with a slab of butter! read more

Our new favorite sushi restaurant ! We are usually pretty bias about trying new sushi places but we decided to go a new route this particular date night since ichiban offers drinks. We were not disappointed! Based on the outside look of the this place, I would have never guessed it was as large of a restaurant as it was. There was a bar seated area, sushi bar seated area, middle of the road seated area , and hibachi grill area! So many table and was getting busy. We sat in the dining area but I absolutely hate middle of the room seating so asked to move. Hiding in a booth is our desired location ! We strictly came for sushi and drinks so I cannot comment on the hibachi. However, good sushi is hard to find and the specialty rolls were really done well. We had the ichiban and monster roll and they were awesome. We also ordered a sashimi and sushi entree and that's mainly why I'm giving 4 stars instead of 5. Some of the sashimi was maybe not super fresh as it could be but not horrible either. The silky smooth and melt your mouth deliciousness of sashimi every bite was lacking. On a good note, my Appletinj martini was prepared on point and they had a nice cocktail selection.How we feel about our experience at restaurants is 50/50 when it comes to food and customer service. Our server Chris was very helpful and attentive. We will certainly be returning to Ichiban again. read more

A colleague and I came here for dinner on a Monday night around 5:45 pm. It wasn't terribly busy; there was one hibachi table that was filled with cooking underway, and we were seated at the adjacent hibachi table, where 2 other diners were waiting. Shortly afterwards, 3 other people joined and the waitress came around to take orders. My coworker and I both ordered the steak and shrimp mixed hibachi, which was only $1 more than steak alone. We started with soups and salads while the chef came around a few minutes later and verbally confirmed orders. He was friendly and looked very skilled. The rice and noodles were cooked first, followed by veggies and meat. The portions were pretty huge. The chef took into account cooking preferences; other than asking how we wanted our steak, he was also obliging when one of the diners asked for her noodles and chicken to be cooked longer. The food was really flavorful; I found I didn't use much of my dipping sauces since the food was cooked with enough sauces for me. The restaurant was reasonably clean, as were the ladies' rooms. The staff were all very efficient with orders, busing tables, and checks. You could order food from the kitchen even if you were eating at the hibachi table. The restaurant was pretty big, with several tables and a good amount of seating. Our meal came out to just under $50 (before tip but after tax). We didn't order desserts or drinks but the amount of food from the hibachi grill was generous. Amex accepted. Overall, a nice place to treat yourself to a fun and filling dinner, if you're willing to spend a bit more than at other restaurants in the area. read more

The food was not bad. The portions were huge. The service was horrible. We had a party of five and we paid the $24 buyout to have your own table. Our drinks were never refilled. We were rushed out. We haven't even finished eating and they put our checks and to go boxes on the table. They came back to the table at least 10 times to see if we had signed the receipt. It also wasn't near closing time. Because we were basically pushed out.... I will not return. They were not that busy and they acted like it was a huge inconvenience because we wanted to do the buy out on the table. read more

TERRIBLE. Called and had a reservation for 6:30. They told us they were "clearing off the table" for 30 minutes. Nope, not an exaggeration. I could've cleared the whole restaurant in the time we waited. People who came after us were sat before us. The owner was rude. We asked about the people sat before us and he continued with "they're cleaning the table." We waited patiently but after the way the owner spoke to us we left. There is no reason to be rude to customers who have waited. read more

The sushi here has the most variety and seems to be the freshest out of all of the Ichiban locations. I would say to not go here for the teppanyaki as portions can vary, but it's not bad quality either, maybe it's just not my thing. I find that the board has something different every time I come here, which is awesome! I enjoy trying the new specials they have. The other locations keep their specials up for about a year or so, which gets old after awhile. The tuna here is the best in the city, especially the way that they prepare spicy tuna, it is godlike. Above all, the prices for special rolls here are comparable to the waterworks location, and aren't ridiculous like the wexford one. Taking a star off only because sometimes the rolls end up being kinda small, but that might be just me. read more

absolutely terrible service. made a reservation and couldn't get seated apparently. Waited 15 minutes and the guy whose always there, you know who I'm talking about if you frequent, told us our party was too big and the server was too nervous to serve us. What a joke. I really wanted my steak and chicken too. It was just 2 bad employees. The server girl and the manager dude. read more

Delicious & great service. The only complaint I have is charging $2.75 for club soda lol it's literally water.

I called before driving 45 minutes and was told they stopped seating at 915. I arrived at 910 and was greeted in a very unfriendly manner by someone at the entrance "How can I help you?" I said "two" and was told they closed early because they were busy. I was disappointed that the word of while we is spoken to wasn't honored being that I arrived before the time mentioned. I was more disappointed in how rude and nonchalant the supposed customer service employee was. I would definitely not recommend this location. No matter how good food is, it doesn't matter if the service there is crappy. read more

I don't trust this location. I bought a $50 gift card as a gift. Apparently only $25 was put on it. Fortunately, we still had the receipt.

Awful experience. I sat at the sushi bar, the bartender (dirty blonde hair) insulted me immediately to start. I ordered a spicy Combo that comes with soup an salad. She just sat at the end of the bar and never brought them. I asked her if I was supposed to get them and she said nobody has ever ordered that. She told me she's been there for a year and a half, there are like 4 things on the happy hour menu. She says "your sushi is almost done, do you even want soup/salad now?". I said no to avoid having to speak to 'it' anymore. She was the most vile thing that's crossed my path in over a decade. Sushi was wet and tasteless. She never even offered to lower the price for her neglect. I actually shared this story with a bunch of people at the conference I was at as an example of how NOT to treat others, especially customers. Never again! read more