Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

Truthfully, I felt the need to come on here because I've definitely been working with Rolando now…read morefor quite a while, and I can't even begin to describe how he is such an incredible human being to work with. Owning a vacation rental property, I truly have nightmares about my pool heating or pool system going down because it has happened many times. Previously, fixes were not only expensive, but took a long time (parts took days/weeks) which really impacted my guests and therefore me. My pool heater just went down, and within a couple hours, Rolando had diagnosed the problem, quoted me, purchased the part, and fixed the problem. And his quote was beyond reasonable. He is the most efficient person out there, and he even responded to all of my texts and updated me throughout. He just recently built my friend's pool, and he works so quickly and efficiently with high-quality work, that this is a no-brainer. Don't even consider anyone else because it won't be worth your time. Rolando is a truly honest, hard-working, and trustworthy business man, and I'm so thankful to have him on my team.

While changing our internet provider we lost the ability to control our pool equipment via the…read moreiAquaLink app. The iAquaLink technical support could not fix the problem and referred me to ClaroPool. I called ClaroPool on Tuesday afternoon and after a very helpful telephone conversation with Chris Little (Maintenance Director) who offered to schedule a site visit the next day. Chris arrived exactly on time the next day and was able to quickly resolve our issue with the iAquaLink app. He also managed to change app settings to solve a challenge that previous pool technicians told us was not possible. In a time when "customer service" does not seem as good as in past years, I was greatly impressed with Chris and the ClaroPool company. We will certainly call them again when new maintenance and repair matters arise. I highly recommend ClaroPool.

So I threw the request out to the void, and Claropool answered…read more I described the strange situation I was seeing with the pool filter and level of suction. Well - apparently Stephen has a PhD in pools, and walked through a diagnostic plan that **I** can do (for free) to determine a solution. An incredible breath of fresh air- to not just bill for a house call, and then try to sell me on some fake cure. TL;DR- He gave me the tools to potentially fix it my self - I need acid wash and plaster fixes - and he certainly will get my business for any future pool repair - the value of helping me for free wants me to give him ALL my business. Plus he sounds like a all around good, personable business owner who is looking out for his customers AND employees.

without being one of their regular clients, John has come out to my place to help with a problem I…read morecouldn't solve by myself. He explained the problem, fixed it and not once tried to talk me into signing a service contract. Amazingly professional, friendly and neighborly service. I can only highly recommend this family business, which is second to none. Thanks again John, Janie and Lia

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

Quality services performed efficiently and effectively as represented. I highly recommend Jose and…read morehis crew.

Does great work in not only on the pool & spa his workers clean the flowers that finds their way…read moreinto the pool

Came out with short notice and got to the bottom of my pool issues! We are gratefull.read more

Vigil pool has serviced my home for the last two months and was the primary servicer for the prior…read moreowner. A service was done on the filter without my consent and I will send a surprise bill for it, which I have paid. My knowledge of pool servicing indicates that the service was not necessary.Based on filter pressure, I received a false explanation.And did not get the follow up information?I requested on what the actual limits were prompting the service. My cleaning date was changed without my knowledge so I requested for that not to happen again. Last week I requested that the chlorine tab be replaced in my floater. This week, the chlorine floater ran out of tabs, and the serviced eight was changed again without my knowledge. There are other problems that I don't want to go into detail on; know that they exist. Management is aware that I'm canceling and I offered no fight to keep my business. The photograph included is at the bottom of my pool.The day after the service is completed. The amount of wind present has no impact on this condition

I had a referral to use this company from a friend that uses them. They responded quickly and came…read moreto evaluate our pool. They quickly gave their quote and recommendation for service and their pricing was good. We started with them right away and they have been responsible and professional the whole time. Highly recommend!

Sergio has worked for me for 18 months. He drained & bead cleaned my tile $1500, installed new…read morefilter system $2350 5/24, suggested a new saltwater system $2500 installed last week 8/24, until all of my pool equipment was STOLEN 4 days later. He then made another $5050 to reinstall an entire new system again after I agreed to pay him before Farmers even took care of the claim. Sergio hired a friend, Jaime an installer who had only done work ONLY inside gate guarded communities, I was the first install job where I was not secure in a gate guarded community. Sergio immediately questioned him knowing this was suspicious and when we started investigating, I shared all of the negative reviews from Yelp, and he said he never vetted him. They broke into my backyard, ruined my gates and professionally stole it and hauled it over the 5-foot block wall and out of my yard. I have 5-to-8-foot walls around my entire home, this was not easy to obtain access and certainly to remove with the weight going over the block walls. Sergio contacted the police department and placed a report since I was two hours away. My neighbor has been reviewing the camera footage to hopefully catch and convict, but the police department included nothing really happens criminally anymore! Sergio offered to cover my $1000 deductible, but when it came to the final payment, he didn't honor the commitment he provided me with in writing. In fact, after looking into the cost of the equipment he pocketed $5,000+ for both installations. I spent thousands on deductibles, new security and camera system for my yard, additional expenses to take time off of work, gas and all of the work with the added stress of feeling completely violated by allowing this to happen. To top it off his father has been cleaning my pool and we have had algae and mold of the tile which I have asked to be cleaned in multiple communications even when he was on his honeymoon. I just can't get over the lack of integrity, so I terminated him. In addition, when I asked for my other pump to be reinstalled (which was new) he told me he got rid of it. It was new and most likely sold!! He sent me a text message offering to pay the $1000 deductible but after demanding the full payment saying that I agreed to pay for the new system. This was a painful and expensive lesson be careful who you hire and who they bring onto your property as this has cost me sleepless nights and thousands of dollars!!!!

A long overdue review: I did extensive research on pool service companies when we first got our…read morehome with a pool back in '22, and it became quite a discouraging process until we found Luzanti Pool. We have been using them ever since. They treat your concerns, your property and your pool as their own and the owner and his team always respond quickly. Its such a huge relief knowing such an investment is so well taken care of. Highly recommend!

Excellent all around pool service. Very knowledgeable about every aspect of pools and always…read morereliable.

We have used PIMENTEL Pool Service (Adrian) for several years. Very consistent, quality service…read more He takes pride in his work, our pool has never looked better. Highly recommend.

Adrian and his crew are the best! Cannot recommend them enough. They keep my pool and equipment…read moreclean & up-to-par, the quality work you receive for the price is unmatched in the valley. Adrian is a trustworthy man. Thank you guys, you're awesome!!