This place is so nice! Im so happy that they are so hospitable, clean, and helpful. I was serviced…read moreby Kim who is very kind, and detail oriented while servicing. I got my nails dipped and had the detox pedicure which bith were great! My nails look uniform. My cuticles look nice. I would say the inky take away is that they buffering while shaping the nails was a little painful when shaping around the cuticle. With that said, she finished with cuticle oil and made sure that my nails were neat despite not getting the manicure. Ilof course it can come off pricey but the overall experience was very high quality so this will be the new staple for me.

There are no complaints about the kindness of the technicians who took care of my friend and I, nor…read moreis there a complaint about the availability to walk-in and get the service you want right away. Those are the two positives. I see others have given them 5 stars and hate to be the one to give lower. But I'd have to lie about our one time experience. I will never return because of these reasons: 1. Whatever kind of normal nail polish they use, it is either a poor quality brand that does not last 3 days on your nails....or they dilute the brand they use and it is very thin with no protective coat applied on top. 2. I left the salon not realizing that one of my legs was not rinsed off from the pedicure. The salt scrub had dried and I didn't feel it until I got in my car and sticky granules went everywhere. 3. My friend got a special "cat eye" metallic manicure with tips and told the technician not to cut her cuticles. I echoed to not cut them to him because he didn't seem to listen. He hurried through the manicure so fast and began to cut the cuticles regardless and made my friends finger bleed immediately and she stopped him. 4. The cost was outrageous for the poor quality of polish, lack of protective coating on the polish, a very low quality pedicure/massage, the drive-through service and ignoring instructions for my friend. Outrageously expensive as they nickel and dime you for every little detail.

My sister in law and I walked in for a mani/pedi and service was great! Everything was very clean…read moreand professional. I wish I had a nail place like this back home. Take advantage if you're from Memphis. 10/10!

I went as a last min resorg. They closed at 7pm i got there at 6. The guy wax complaining the whole…read moretime. Then he went to clean my nail and ripped the gel paint off!! I asked him to make sure it was dry for fear of peeling. He rushed me out the door. My gel did not cure this is what i was left with after 50$. Will not go there again

Service was fine. Didn't want to leave a bad review but my nails started chipping at day two. for…read morereference, i work from home and am not rough with my nails. i've inserted a picture of my nails day 3. for $60-70 i would expect them to last till my next appointment ): disappointed

This place favors white people over people of color. I witnessed the conversations. My nail tech…read moremoved to this shop after her old owner sold it, and the new owner's energy felt off around her because many of the customers who followed her were black. She would sit next to my nail tech while my nails were being done. Overcharges for Epsom salt when using a generic brand. She informed black customers that she had run out of punch cards, so they couldn't get $12.00 off their next visit if all six were punched out. Some pictures are allegedly not of her or her allegedly non-licensed techs' work.

This was my first visit to this salon. I called ahead to book a "volcano" pedicure. What a…read morebeautiful, clean looking space! I particularly appreciated the lack of a tv. The staff are all very friendly and accommodating, and they go out of their way to make sure their clients feel pampered. Once seated in the chair, I was brought a menu for a complimentary beverage. The frozen margarita is yummy! There is no picking a color from the bottles on the wall here, they bring a nice book over to choose colors from. The supplies for the pedicure were brought out on a pretty gold tray with flowers and a candle. The entire experience was elevated and enjoyable, and my tech, Andy did a great job. I will definitely return!

I come here every 2-3 weeks to get an acrylic fill with gel polish, and I get a pedicure every…read moreother time. Tracy is always there to greet you with a smile while she works. I've loved every set I've got here, they are good at doing every design I have asked for too! They give you a complimentary drink and have a couple of TVs playing cute videos etc on mute to give you a little entertainment if you're bored. They also recently updated inside, so it's a cute little place to relax. Definitely recommend checking them out!

Definitely will recommend. As stated before, you will get a…read morerelaxing, friendly service.

I have always loved Ms. Ann and never had any problems with this establishment until recently. I…read morewent in because I needed my left great toe fixed after receiving a gel pedicure that started peeling the very next day. I was told to wait for additional staff and ended up waiting over an hour. During that time, four different people told me someone would be back to help me, but no one ever returned. When I finally approached the counter and asked to speak with the manager, I was told there was no manager on site. I was very disappointed with the customer service and lack of communication. Needless to say, they have lost a loyal customer. I normally do not leave Google reviews, but I wanted to warn others about my experience at VSL in Bartlett, TN.

Service was horrible. When getting a mani, they didn't even use the sterile clippers. Then the nail…read moretech cut me and acted so nonchalant about it. Will not go back. The dip nails that she did wasn't great. Not even. Will not go back

I have been using V Nails for 10 years. Staff has always been friendly, kind and professional. I…read morealways feel confident with their recommendations for my nail care services. I can totally "vibe out" and relax while there. The renovations are really great, as well. Now, my 74 year old mother and I go together. The staff always treats her with respect and love. They call her "Mama" which makes her feel awesome. Thank you V Nails for all that you do!!

She traveled to my home and she was absolutely amazing! Carlvana was very professional and caring.read more

From the owner: Hello I travel in Memphis /Southaven Area. Offering Nail care / Senior and home nail. Deposit is…read morerequired. You can book on website. If you have any questions. Please contact me through email or Phone

YAY! A place that is about quality of service! Don't judge the look of the place, but the quality…read moreof my pedicure was everything I needed to come back. Note! They only take cash - I made this mistake but they were so nice and let me run across the street to get some cash and come back :-)

This is by far the BEST place to come get your nails done!!!! The atmosphere is so laid back,…read morecomfortable, and makes you feel like you're at home hanging out with your girls! The best decision I ever made was choosing this place as my nail home my nail tech, and also friend is LIlly! She is great, and all of the designs she drew my hand!!! She's a great friend! Hana is great as well! Ya'll go to this place!

I had a pedicure done and was immediately put into a chair. Waited a long time that the water…read moreeventually got cold. They were definitely short staffed trying to serve more then they could juggle. When it was finally my turn for service I noticed saw the tools used were just soaked in liquid and didn't appear clean. I wasn't so happy of the final results. I will not be returning or giving this place a second review.

I'm not one to talk bad about places. And this place I do not recommend. Several red flags: dirty…read moreutensils were used- they used my same set on my mom. Another lady was in here and they continued messing up her nails and she ended up just walking out. They did not cut or shape my nails, left polish all over my skin, and conveniently forgot to mention my polish changes colors.

Inside the salon the decor is really nice and the staff is attentive. I wanted to try this nail…read moreshop because it is one of the newer locations in Lakeland. I haven't had much success with Gloss Nails locations but I thought to give it a try. I only scheduled a pedicure and some of the top requested nail tech were out that day. Either way I proceeded with the pedicure which is the most basic service you can do. The tech was not patient and did a rush job on my pedicure. Polish was outside of my nail beds and this was gel so it's hard to remove once it's set. My toe nails were cut crooked. Overall one of the worst pedicures I have had in a long time. Needless to say I may try some of the top rated nail techs that work there but this will not be my back up spot if my regular tech is out of town.

Great place and service. Kyi is awesome and amazing nail technician. I've been seeing her for…read moreover a year.