Dan was amazing! Super nice personality, laughs and doesn't mind when asked for specifics , such…read moreas a more rounded oval shape! This place is kept immaculate and spa like from the front desk to the( Dan and Tammy ) nail techs!

Inside the salon the decor is really nice and the staff is attentive. I wanted to try this nail…read moreshop because it is one of the newer locations in Lakeland. I haven't had much success with Gloss Nails locations but I thought to give it a try. I only scheduled a pedicure and some of the top requested nail tech were out that day. Either way I proceeded with the pedicure which is the most basic service you can do. The tech was not patient and did a rush job on my pedicure. Polish was outside of my nail beds and this was gel so it's hard to remove once it's set. My toe nails were cut crooked. Overall one of the worst pedicures I have had in a long time. Needless to say I may try some of the top rated nail techs that work there but this will not be my back up spot if my regular tech is out of town.

I used to go to another salon but since finding this one they are my go to. I have never had to…read morewait, all the staff are extremely kind, friendly, and professional. Best salon i have been to in years.

First of all, the positives: - The staff at the front was…read morevery friendly - It's easy to get an appointment - The complimentary Malibu Barbie drink was very tasty - The shop is very clean The negatives: - The reason it's easy to get an appointment (at least on Sunday when we went) is because they only take walk-ins on Sundays - The old fashioned was very over poured - The system for marking what you want is so bad that the staff doesn't even want to use it so they just have you put in the first item and then they edit the ticket on the back end - I got a detox pedicure (Or at least that's what I wanted and asked for) and my wife got a gloss signature pedicure with gel and a French tip manicure with gel - Both of us got manhandled pretty significantly during our pedicures - The product wasn't adequately rinsed off - They cut my wife's cuticles and left her fingers bloody - There's barely any tip to the French tip - Nails were left at uneven lengths - The polish application wasn't even or neat - At checkout, the customer facing screen has the resolution so far off that you can't see what is being itemized - My wife asked for a gel manicure with an overlay. They had no idea how to do that. They asked if she wanted acrylics or gel. This is a service other places offer and they should know what this is - The polish is already chipping within a matter of hours - The guy who did my wife's nails seemed put out and gave a sigh of annoyance because she wanted her French tips to match her toes instead of just plain white tips.

TERRIBLE EXPERIENCE WILL NOT BE BACK!!! I came in to get a soak off and a full gel x set because…read morethe day before I got an acrylic set at another salon and the application was all wrong (acrylic on my cuticles/scraped with the drill a few times). I told this lady about what happened the day before as we analyzed my nails and told her to be careful around my cuticles/skin bc I was scraped a few times. She agreed to be careful and that she would fix my nails so I felt good about it. Fast forward to the soak off and the first immediate red flag was that she kept trying to find a way to pop off my nails. (Mind you I got them done the DAY BEFORE so they weren't even worn down to where that could've worked.) I told her I did not want her to pop them off and that they could just soak. She refused to just let my hands soak for the proper amount of time and kept taking them out every 3 mins to drill. Fine no problem I know this is how some salons do it for time sake. Then she hit my skin with the drill and I was actively bleeding. Like not a small break in the skin it was a whole scratch with blood. Instead of treating where she cut me, she continued to try to put my nail back in the acetone. I told her multiple times that it was burning. I had to ASK her to put something on it to stop the bleeding. After that I told her I no longer wanted the full set, I just wanted to finish the soak off because at this point, my nails need to heal before I do anything else. She then CONTINUES TO TRY TO POP THE TIP OFF THE NAIL THAT IS ALREADY BLEEDING. I asked her is there a particular reason she couldn't just drill the remaining acrylic off? And she said "I'm popping it off bc the acrylic is thick"... so she tries again and I literally feel my natural nail split from her trying to wedge the other tip between my nail and the acrylic. It hurt so bad I pulled my hand back as a reflex. At that point it just told her nevermind and left. Worst experience ever. If I could give 0 stars i would. Left a photo of my nails when I left.

STOOOPP bouncing around nail shops getting less than mediocre or "ok" nails that are messy , break…read moreand .... when for the same reasonable price you can great service in a clean place that really does go beyond to meet your needs ! I am in love with my nails everytime I leave here and literally drive two hours and pass up 30 shops each time because they are worth it !!!!

I have made appointments several times at this salon with a good experience, but not this time…read more Their website says your appointment will be confirmed, however I have yet to receive a confirmation and when I arrive and advise I didn't receive one, it has always been "no problem". This time I am told "your appointment was cancelled by us". As much as I could understand from the manager speaking thru his mask, something about he realized last nite they could not accommodate and cancelled me. I said why didn't you call me, all I got was I'm sorry - Not let's work you in - Not can we make you another appointment ...Nothing! I won't be back. They need to get their system together !!! In the end, I went to their competitor and was treated respectfully.

Very clean, great service, and a friendly environment. Daniel was my nail tech today..... he did a…read moregreat job!

This was my first visit to this salon. I called ahead to book a "volcano" pedicure. What a…read morebeautiful, clean looking space! I particularly appreciated the lack of a tv. The staff are all very friendly and accommodating, and they go out of their way to make sure their clients feel pampered. Once seated in the chair, I was brought a menu for a complimentary beverage. The frozen margarita is yummy! There is no picking a color from the bottles on the wall here, they bring a nice book over to choose colors from. The supplies for the pedicure were brought out on a pretty gold tray with flowers and a candle. The entire experience was elevated and enjoyable, and my tech, Andy did a great job. I will definitely return!

I come here every 2-3 weeks to get an acrylic fill with gel polish, and I get a pedicure every…read moreother time. Tracy is always there to greet you with a smile while she works. I've loved every set I've got here, they are good at doing every design I have asked for too! They give you a complimentary drink and have a couple of TVs playing cute videos etc on mute to give you a little entertainment if you're bored. They also recently updated inside, so it's a cute little place to relax. Definitely recommend checking them out!

Service was horrible. When getting a mani, they didn't even use the sterile clippers. Then the nail…read moretech cut me and acted so nonchalant about it. Will not go back. The dip nails that she did wasn't great. Not even. Will not go back

I have been using V Nails for 10 years. Staff has always been friendly, kind and professional. I…read morealways feel confident with their recommendations for my nail care services. I can totally "vibe out" and relax while there. The renovations are really great, as well. Now, my 74 year old mother and I go together. The staff always treats her with respect and love. They call her "Mama" which makes her feel awesome. Thank you V Nails for all that you do!!

I entered this establishment at 328pm wearing my work uniform (I'm a District Manager for a major…read moreretailer). I was not greeted and it took 10 minutes for someone to ask me what services I needed ( nails/toes/lashes). The employee said ok and walked outside. 5 minutes later another lady entered. She was immediately greeted, asked what service she needed, and sat at a nail station. I only stopped here because it's less than 5 minutes from my home and my regular shop is closed all week. These ladies are unprofessional and I definitely wouldn't recommend. I'll spend my $150+ somewhere else where my patronage is valued!

I have never experienced overt racism like I just experienced at this nail shop. I had an…read moreappointment at 4:40 and while the tech is working on me another customer (white) comes in and says "My appointment is not until 5:45 I was hoping to get in early. "The tech stops working on me and says someone else will help me. She then starts working on that customers feet while I'm sitting there waiting. After 20 minutes of sitting there gathering my emotions and wrapping my head around what just really happened I tell the owner I will pay for removal of the dip but my money is just as good as anyone else's and I will take my business elsewhere.

Absolutely amazing experience! The first day I walked in after using Yelp to find salons near me,…read morethis location showed up and had good reviews and the pics were very nice.I walked in on a Wednesday and was greeted by a young lady and was told I do the pedicure today but was not sure about my nails because the nail tech was starting on hair, but she may get to me. I was fine with that because she was HONEST and made it clear that I may or may not get the nail service depending on how it was going with the hair. I sat down in my "throne" was offered a choice of beverages and left alone to soak and relax. Jayla, I met first, she soaked the gel polish off my toes, then Mrs. Wanda did the best pedicure I've had in a very long time. I didn't get my nails done, so I made an APPOINTMENT for Saturday, Mrs Wanda offered her apologies and offered for me to come the next day once I left work. I decided not to do that because I knew I wanted a pretty extensive nail service being that I already had acrylics on and needed a full set. With all that being said we set an apt for Satursay. I arrived and was greeted and offered a beverage of my choice (LOVE THAT PART). Mrs. Wanda started the process for my nails and the wonderful JAYLA gave my natural nails a wonderful make over. Instead of using extensions she was able to use my own and they look AMAZING. She was patient and I didn't feel like I was being rushed. Neither time did I feel like I was being rushed out and sprayed away(hurry up and dry) lol. Services offered range from manicures, pedicures, it is a hair salon, and offers specific hair care needs, all offered in a relaxing and CLEAN environment. She has music playing overhead and it so relaxing you just fade away lol. I highly suggest making an APPOINTMENT, you never know if they have a project or what their schedule like. This is NOT like those "other' salons we are used to visiting. Ms. Wanda take a great pride in making sure you are happy and will offer to correct a problem, unlike some places that post signs everywhere. Jayla and Mrs. Wanda are wonderful, I've told everyone I know about this place and I hope they are around for years to come I think I have found my happy place! I've already scheduled my next appointment.

I am conflicted writing this review because I really wish I could give them a higher rating. I came…read morein as a walk-in hoping that they could squeeze me in the middle of a beautiful Saturday afternoon for a regular manicure. I thought that they would be super busy given the reviews I read about this business and was really surprised that they only had one other customer.... Inside, the place is beautiful and clean. The tall, white, throne-like chairs seem to hint that you would be treated like "a queen." And the staff really do treat you like so. They were incredibly friendly and professional. The missing stars in this review are solely due to their poor nail work. From being too rough removing my cuticles, to leaving polish stains on my fingers, not filing/shaping my nails, to applying the polish patchy and clumpy...etc. Her technique was simply bad and very different from my previous experiences in other salons. Maybe this explained why they only had one other customer. The owner performed my manicure, so I don't know if they have other technicians that do a better job. I really do hope so because I think this place has great potential.

Bridget Jones has great hands. Attitude not so much. Roy was very good and Tracy is good.read more

I moved to Memphis from Chicago about 4 months ago and what a find. I had a 1 hour with Traci, hot…read moretowels, stones and a bottle of water for the ride home. One of best messages ever and $65. Love that its attached to a nail salon. Definitely will return.

Hubby treated me AND him to the VSL Signature VOLCANO Pedicure and it did NOT disappoint!…read more My husband LOVES Jenna because she's so professional, has the BEST hands, and will massage your feet and legs for DAYS. I'm sitting there like "dang he's still getting rubbed down and my pedicure is already over" We used to go to her in Millington... now we drive all the way to Bartlett just for her. Jenna, you have a customer for life! I told my husband he's gonna have to share you Shoutout to Henry too -- he's awesome and has the best hands, but he was on leave this time. Also had a small misunderstanding last visit and the manager took care of us in seconds with a nice discount. That's customer service! VSL is hands down the BEST Nail Salon with the most amazing chairs and professional staff!

This place is infested with fungus !!!…read more Me and my mother both received fungus from here . when i called to warn the place to do some deeper cleaning they told me it was our fault we had fungus and its because our toe nails are lifted. No way in hell 2 peoples toe nails are lifted at the same time on the same day ! Had to go to the doctor where my toe nail was not lifted and had to had them remove my toe nail by numbing the toe , we are both now on treatment and we will never return here !! This place sucks , they change prices every time you walk in the door , they do a half ass job . HORRIBLE