Experienced the worst racist and misogynistic behavior ever at this place on multiple occasions, directly from the Asian male owner. If I could give a negative star, I would. I kept going because I really needed a deep Eastern type tissue massage and found 1 masseuse there, Jason, who does an outstanding job every time. Every time I patronized this place the owner is always so rude and dismissive when speaking to me. I observed him on multiple occasions moving my service to a less than ideal location/room, in order to please another patron.
A few weeks back I called and requested a massage in the purple chair, which is usually in the front couples' room. Upon arrival, I was walked to the back hallway and asked to sit on the purple massage chair which had been moved to the hallway next to the rest room door. I inquired with the woman if this is where the massage is taking place, in the hallway, next to the restroom, she nodded her head and said yes. I advised her under no circumstances would I receive a massage in such a demeaning location, with no privacy and next to the restroom. Mind you, all the rooms down the hallway were empty, doors wide open with no patrons. She then moved the purple chair back to the couples' room and I received my massage.
A few weeks later I scheduled the same massage with the purple chair and the same preferred masseuse, Jason. This time the chair was in the couples' room. Approximately 10-15 minutes into the massage, timer is going, I'm face down, barn door is closed, and the massage is in progress. The Asian lady at the front desk opens the door, speaks to my masseuse, he keeps massaging, and it sounds like he was not in agreement with what she was trying to do. She proceeds to ask if she can move me to another room because she wants to use the room for another couple. I advised her while face down, actively being massaged and on display for all the patrons in the waiting area that the massage had commenced and that she should have moved the chair to another room prior to my massage commencing, given that this was a scheduled appointment. She leaves and comes back 4-5 additional times throughout my massage to ask the same question, despite my telling her each time that she was disrupting my massage and preventing me from being able to completely relax and being quite unprofessional. Upon completion of my massage, I advised the Asian lady who kept interrupting my massage of her prior foul behavior of placing the chair in the hallway next to the restroom and that she had stooped to an all-time low of unprofessional and disrespectful behavior. She responded that her boss, the male Asian owner, told her to put the chair in the hallway during prior incident and that he does not like the purple chair massages to be done in the couples' room. She further stated she was trying to accommodate the White couple who was waiting for a couples' massage. I reminded her that myself and my husband have had to opt for other massages, when the couples' room was occupied, so why could the White couple not wait or opt for another room given that my scheduled massage had commenced. She continues to explain that her boss doesn't like it, until I reminded her that she had an option to schedule my massage in any other room prior to my arrival, given that this was a scheduled appointment rather than an impromptu walk-in. She finally forces a sorry, then the masseuse assisting the White couple in the couples' room had the audacity to step out and attempt to shush me, stating I was disturbing the White couple during their couples' massage. I have never felt so disrespected and mistreated, due to the level of racist and misogynistic treatment received at this place, and thus will not give them my business again, in addition to ensuring I inform everyone I know of their ways. You can't preach stop Asian hate, while you're going around being hateful and demeaning others as if they are less than you. Your downright hateful and demeaning behavior towards other races, especially the Black race, is what stirs the hateful incidents you see in the news. It may not be all Asian people; however this business definitely contributes to the problem, thus if I were Asian I would equally question your business practices. read more