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    I Heart Movers

    4.4 (130 reviews)
    Closed 8:00 am - 9:00 pm

    Services - I Heart Movers

    In-state moving

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    My mattress and some important pieces of the bed that they left next to a random apartment in the outdoor hallway overnight.
    E S.

    tl;dr: Worse than Just Moving Ourselves My fiancé and I were moving in together, so we took time off work and hired I Heart Movers to pack and transport our stuff from two apartments to one. I Heart Movers agreed to do this over two days. 1. On Day 1, they were supposed to come between 1 and 3 PM, but they showed up at 6:50 PM. 2. They packed up about 2/3 of my apartment and then said they had run out of boxes, so they'd have to finish the next day. 3. Despite blaming their quitting early on a dearth of boxes, they left behind large furniture and quite a few crates and bins that I'd already packed. 4. They didn't use any blankets or pads on the furniture, so my pristine white console and dresser slid around on the truck floor for the whole drive. They left deep gouges in the console, and the lacquer is very badly damaged on both. (See photos.) 5. On Day 2, they JUST DIDN'T SHOW UP AT ALL. Three hours after they were supposed to arrive, we finally got a hold of the owner, Deavon. He said that KJ from the team had slept in, and that they had an afternoon appointment with someone else, so they were going to that appointment, and we were just SOL. My fiancé took more time off work (I couldn't) and scheduled a Day 3 of this nightmare. 6. When we returned to my place to finish that job ourselves, we found that they'd left my mattress and several pieces of my bed just sitting next to a random apartment in the covered outdoor hallway all night. 7. I contacted Deavon because I was really angry by that point. He said that he'd go to my old place at 8 AM on Day 3, finish packing it, and then go and pack and move my fiance's apartment. 8. On Day 3, Deavon and Willis showed up at my old place at 8:40 AM and packed it up. 9. They moved on to my fiance's old apartment and packed and moved about 3/4 of his stuff. Then they said they needed to go to another appointment, and they left for good. The only reason that they get 2 stars instead of 1 is that Deavon didn't charge us for any of the labor on Day 3. Still, we paid $900 for this nightmare on Day 1 because it was almost midnight (because they'd started 6 hours late), and we were tired and hadn't seen all the damage and realized exactly how much stuff had been left behind. This was a truly awful experience that ruined my favorite, favorite, irreplaceable furniture and cost us an extra day of moving; and, in the end, we still had to pack and move and reassemble a whole bunch of stuff by ourselves. In fact, looking back, doing the entire move by ourselves would have been easier and less aggravating than hiring I Heart Movers.

    Moving truck packed

    Loved this team of strong, handsome movers! They showed up exactly on time and ready to start the job. Although not a huge deal to some, they also all had on masks and followed social distancing guidelines when possible. It made me feel very safe. I was so impresses with how quick, careful and thorough they were. It was like watching a live video game of Tetris because the truck was packed so neat and well! They made sure I was informed at all times. Their communication between myself and each other put me at ease. I will definitely be using them again for all my moving needs! It was the most professional moving company I have ever hired.

    Broken chinaware

    Tragedy of errors. Team worked hard while supervisor was on site. Due to an issue at another site, my 3 man team was downsized to 2. To their credit I was only charged for the 2. They arrived without enough supplies, which I picked up additional, and to their credit they didn't charge me for the limited supplies they brought. You get what you pay for, kinda.

    Major scratch

    Three years ago I Heart Movers helped me move into my condo. I was so pleased that I decided to hired them again for my most recent move. Unfortunately, this time around my experience was the complete opposite. I was very disappointed. Several items were scratched (without acknowledgement of its occurrence) Things were thrown into the truck and a good amount of stuff was left behind at my old place. There was no accountability taken from the company or the movers. When asked about the damaged items- I received an "I'm sorry" and whole lot of attitude. I had initially quoted for three hours however it took four an half to move a one bedroom apartment with storage half a mile. They left mats and other things behind. Very disorganized. For positives: the movers arrive on time.

    This is how we found the box when we opened it.  There was  TON more room where they could have fit more things.

    The movers did not load our Uhaul container effectively. When we opened it up out of state at our new destination, we found that the box was about 3/4 full, while we were left with enough things at our original home that we had to order another Uhaul container. The movers could have fit all our belongings into a single container. Plus, they packed things illogically and some of our boxes were squished. We would not recommend this service.

    Smashed media center.

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    6 years ago

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    5 years ago

    The attached image clearly says it's a 2 hour minimum. And the movers were super slow in there work.

    Business owner information

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    Deavondia T.

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    8 years ago

    They were great! On time, efficient, gentle with our stuff. Would definitely recommend them.

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    9 years ago

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    Deavondia T.

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    6 years ago

    I scheduled a move but heard nothing on the moving day nor reachable by text or phone. Super pissed off

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    Deavondia T.

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    6 years ago

    The price was so adorable and the guys were so helpful. Will definitely ask them for help again and highly recommended.

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    6 years ago

    Quick responses, active communication, and super efficient! Marcus and Chris made life SO much easier and made my move seamless. Thank you!

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    11 years ago

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    6 years ago

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    We truly appreciate you! Be safe.

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    Page 2 of 4

    Ask the Community - I Heart Movers

    Review Highlights - I Heart Movers

    Marcus and Luis were prompt, professional, efficient, and took great care of our stuff.

    Mentioned in 9 reviews

    Read more highlights

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    We were transitioning from Puyallup, Washington to Portland, Oregon on April 28, 2026. All Service…read moreMoving had sent over Justin Bell and Gus to Load up our belongings and move it across the state. They Called us promptly at 0900 and stated that they were to be here in a few minutes. Communication was amazing! This is our first time working with movers so my fiancé and I were a little nervous. When we met Justin Bell and Gus, they had made the whole experience and transition so nice! I was very impressed of how quickly they had moved all of our items and furniture to the moving truck! They wrapped our furniture very nicely and always had an upbeat attitude( Side note, we live on the second floor) Throughout the whole process, they were chatting with us and laughing and just in good spirits, again I am very impressed. Once we got to our destination, they were quick and swift in retrieving our belongings and bringing them down stairs and was able to place my items where they needed to be. All of our furniture and items arrived with no issues and no complaints. I definitely recommend Justin Bell and Gus! If you guys are ever are needing Movers, really, get these guys! They are so much fun and made this move for us a GREAT experience! They are such hard workers and you can definitely see it in their work ethic and attitude! Thank you guys for an amazing job and the laughs! I appreciate you guys so much! Unfortunately,I was not able to grab a photo as they worked and moved so quickly!

    Incredible movers. Helped us go from Portland to Seattle smoothly. Drove quickly, packed things…read morewell, and were polite and respectful the entire time. Highly recommend!

    Man With A Truck Moving

    Man With A Truck Moving

    (60 reviews)

    I paid a $30 booking fee online four days before my move 17 miles away inside of Seattle…read more You could not ask for a smoother move (no, this is not a commercial for a laxative). Two hours from start to finish. They (two men) moved all my stuff from a bedroom to my new studio apartment in under the three hour minimum--but that's okay. With the truck rental it was $437 total. These guys--the do not milk the clock. They move with speed, putting everything in these huge 60" x 24" boxes, except for the furniture. EVERYTHING gets wrapped like a palette 360 degrees around. I just stayed out of their way, and within one hour they had everything loaded up. They brought a 24' truck, which was bigger than I expected. The drive was 30 minutes to my new place and unloading took about 45 minutes. They had me sign a standard moving contract, and I absolutely appreciate the 10% military discount, and another 3% for paying cash. FANTASTIC, could not say one thing bad. They are very careful with my stuff. Absolutely recommended.

    They left boxes up to my ceiling so that was the worst part. They were horribly inefficient and…read morehalf way through I asked about timing and space and it took 3 hours for them to send more people. They ran into both the house I was moving out of and the storage unit, so they were not careful. On top of all of this I called to complain and they didn't respond or do anything. Also I was charged by 2 Pure Moving, so something was off for sure. Do not recommend.

    I Heart Movers - movers - Updated May 2026

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