Had a great massage with Mary, second time at this location and always leave feeling refreshed…read more Next time I want to try the Thai massage! They have free hot rocks with every massage & you can add cupping for $20 more. Can't wait for another massage already.

My friend and I went in for a couples massage. It was 120$ total for both of us for an hour, with…read morethe hot stones included. It was lovely. The facility was cute and clean and the masseuses were amazing. Also the "no happy endings, stop asking" sign in the lobby made me laugh.

I got a Groupon as I always wanted to try a Head Spa. There were flags I ignored during the attempt…read moreto call to book and it said the subscriber doesn't have a voicemail box that has been set up yet flag #1. I was also asked to text my voucher which I did and it was confirmed that it was received. I get to my 60 min appt today (11:30am) and I was asked for it again & told it wasn't in the system. That's flag #2 as it was confirmed via text with a male (who also says he's the Receptionist & part owner). I was looking forward to this as life & my job is very stressful. Michelle did my treatment & asked if a trainee (Hannah) could watch. I said as long as it's (the experience) is quiet aka relaxing I'm fine with that. Apparently Michelle is the other part owner & she's the 'Master Aesthetician'. The treatment went well/relaxing for the most part I don't say anything during my treatments in general since there's a level of "reasonability" and things happening during manual manipulation treatments in general, e.g. hair pulls, pokes, etc. So when I felt her pinch my left eyelid during the part where they have a hot towel on your face and they massage your face, I didn't think anything of it as I'm sure she 'didn't mean to' since there's a towel on our faces at this point as customers. Things happen right? I also have a high pain threshold. The spa water thing that moves also bonked me in the head when it rose up to the top of my scalp. Again, would I say anything, no, but I was going to ask if that was normal when I left. Fast forward to when she takes off the towel for the finishing moves of the treatment, she asked me if it was mascara or a mole (she was referring to my left eyelid). I was thinking, huh? but I said probably mascara since there's always some residual even after taking make up off at night. I didn't wear any make up or products on my face when I arrived today since I. knew they were doing a facial treatment. When I touched my left eyelid, it was a raised bump. I was thinking what is that?? I look in the mirror after I got dressed and go in the hall to see Michelle and Hannah with a bottle of water (8 oz). I said this was not there when I came in. Michelle's approach was not one of concern, it was deflection. When I told the front desk male about it. It was again met with out any concern. He did take a photo of my eye but said I'd need to take it up with Michelle (the one who did the treatment & is the other part owner). I also said he spoke to me when I came in (I was the only one there at the time), I said you saw this wasn't there before. I even showed a picture I took last night where it wasn't there. He said 'we can't go by that we'd have to go by the camera (he pointed to the live camera surveillance). I said ok, it would show it there too. Michelle comes out and I'm met with more ignoring of what happened. I said what can be done? Or is nothing done about something like this since we sign a waiver? She said she didn't do anything to cause that. I again said it was a pinch of my eyelid during the hot towel part. She proceeded to say "you didn't say anything at the time". I said, I wouldn't and normally don't. I also said I didn't expect this to be on my eyelid. I also said I talked to you, him, and Hannah right before going into the treatment room, this wasn't on my eyelid before. She said she didn't notice. She also said this hasn't happened before, this is the first time. I was met with a room of stares and no accountability or care or concern. It was a lot of gaslighting, ignoring, and unethical responses to a very visible injury to my eyelid. I was surprised (but not surprised) that the trainee said nothing either. The more I think about it, the treatment its very much done without anything on our faces so the aesthetician is looking at our faces and even using tools on our faces. It is and should be very clear (especially by her reaction/words after taking the towel off at the end-"is that a mole or mascara"), that this dark raised bruise/blood blister looking thing on my eye was NOT there before I laid on that table. It's also telling that when I got home to my boyfriend he said "oh my god what happened", and I told him everything. He also saw me right be3fore I left for my 11:30am appt which was 11:20am. I said I wanted my 2nd Groupon cancelled since I don't want to come back based on this experience (the gaslighting and ignoring of what clearly happened during the treatment - non intentional it seems). They said I'd need to contact Groupon which I did and they handled it for me. The male front desk person/part owner has a photo on his phone, I have one too and I sent it to Groupon immediately after getting in my car. Accountability (it's reasonable to expect this) is half of the issue for what seems to be an unintentional injury, the fact that didn't happen & I was gaslit, is the worst of all. This is flag #3.

I know times are tough and I am new to Arizona but they gave me an address for this place and it…read moretook me to a mobile home park? They said it was temporary but I didn't realize what I had signed up for. Sorry, I would have still gotten the service if maybe you adjusted your prices to like half of what they currently are while running your business out of a trailer home. Kind of ruins the experience before you even get started. Again, I am not from Arizona maybe this is normal here I don't know but still leaving five stars but wanted people to know. It was a thirty minute drive thought I went to the wrong address lol bit weird sorry guys.

Even in the best businesses, miscommunications sometimes happen and things can get a little crazy…read more What truly determines a business's success is how it responds when they do. A few days ago, I had a miscommunication with Amy regarding a scheduled appointment. I was upset and posted a negative review, which I am now removing. Amy and London went above and beyond to make things right. The massage was one of the best I have ever had, and I will definitely be coming back again and again. Kudos to Amy for going the extra mile to correct an error--even though it may have been unavoidable--and ensure that her customer was happy. You simply do not find that level of care in many businesses anymore. It is what makes Harmony Spa truly exceptional.

I just went a third time to Harmony spa and Amy just added another therapist. Her name is Linda…read more She is also very kind and will ask about the pressure at various intervals. She is strong and can do deep tissue if you require. With both ladies, you can't go wrong!!!!

Always enjoy a 120 min massage, Ian did mine both times and it was amazing. Great pressure, gets…read moreall the spots, he is kind, and professional. I really enjoy the lasting benefits when I leave. The room is well kept, clean and always fresh. I went to school for massage, so I'm pretty picky when it comes to other therapists. I've been all over the Valley searching for someone like Ian his massage is consistent and right on point. He will keep lighthearted conversations if you want, but also let's you meditate and just be quiet and enjoy. Great pick Healing arts bringing Ian on board. I plan to go as frequently as possible as I suffer from migraines and neck problems it's sometimes the only relief I get. Thank you Meg C.

This place was great once upon a time. However family drama caused it to just be Terrell doing all…read morethe massages and no one else works there. (She told me this during the massage.) She does, as others have said, talk throughout the massage. Aside from that the quality of the massage was good. However, her husband has some evident mental health issues. She allows him to use her customer list to send multiple emails every day/week with political messages. Regardless of your political leanings- the way these are written are obviously a sign of someone with a mental health issue. I've tried to unsubscribe with no luck. It is a shame- but perhaps now we understand why the kids no longer speak to them.

best massage ive ever ever had…read more these ladies are no joke. me and my husband got a couples massage today and will 100% be back!!

Absolutely the worst massage experience I've ever had. I paid $175 expecting a professional,…read moretherapeutic session and left in significantly more pain than when I arrived. I originally booked with Zoe, but she looked nothing like the photo advertised on the website. Once I arrived, she informed me that she couldn't perform the massage because she was covering the front desk after her receptionist didn't show up. Instead, I was handed off to a completely different therapist that I never booked with. The massage itself was incredibly aggressive, uncomfortable, and felt extremely rushed. Very little oil was used, and I ended up with friction burns and red marks across my back from how rough it was. I came in with mild lower-back pain and left barely able to bend over or move comfortably. My back feels substantially worse now than before the appointment. What upset me most was the response afterward. When I told them that my back was much worse and that I was struggling to move, I was met with a blank stare and told, "She's been doing this for 25 years," as if that somehow addressed the issue. As I was visibly in pain and wheezing, the only follow-up I received was, "Okay, thank you, you're all set, bye." For a premium-priced service, there was zero concern for the customer experience, no attempt to make things right, and no acknowledgment that something may have gone wrong. I'm now out $175 and honestly feel like I would have received a better massage at half the price somewhere else. I also have serious doubts about the online ratings. The business shows a near-perfect score, yet there are numerous negative experiences that don't seem to be reflected in that rating. Misleading advertising, a bait-and-switch therapist, poor customer service, and a painful massage that left me worse off than when I arrived. Save your money and look elsewhere.

Have worked with several here over a few years. Nancy, Lulu, and Rose. All did a great job and love…read moregoing back for care.

Great place took my fiancé for his first couples message. They were so nice and good. We slept like…read morebabies after. Will def come back.

Anna was amazing! She is full of energy and wants to make sure that you are having a good…read moreexperience. Everything she recommended was perfect and very relaxing! My friend and I had a deep tissue massage together and it was very relaxing. I had Anna (who was very strong) and she had Alice. We will definitely be back! The new management is great!

I tried the Lomi Lomi massage. What a great experience. Lulu was the masseuse and I'll ask for her…read morenext time. Clean, quiet, parking right out front.

Great experience at Violet Spa! The place is very clean, relaxing, and beautifully set up. The…read moremassage was professional and really helped relieve my back tension. Staff were friendly and made me feel comfortable the whole time. I'll definitely be coming back!