This place was great once upon a time. However family drama caused it to just be Terrell doing all the massages and no one else works there. (She told me this during the massage.) She does, as others have said, talk throughout the massage. Aside from that the quality of the massage was good. However, her husband has some evident mental health issues. She allows him to use her customer list to send multiple emails every day/week with political messages. Regardless of your political leanings- the way these are written are obviously a sign of someone with a mental health issue. I've tried to unsubscribe with no luck. It is a shame- but perhaps now we understand why the kids no longer speak to them. read more

Booked my appt, and received weird texts about the appointment. Upon arrival there is MAGA crap in the front. I get it, you have your beliefs but to push cult crap when you are trying to relax ? Unreal business practices. The owner kept trying to have me go to the bathroom before my appt ... weird and creepy. What was in there? Propaganda for ignorant and a hate cult group ? Should have left then. Disgusting business practices . Save your money. Massage was the only good thing, but I'll never go back. How embarrassing and disgusting to have an establishment like that in this beautiful city. read more

Worst experience at a spa I have ever had. First, she bragged about how good she was, and nobody does a deep tissue massage like she does. She pushed on my neck and asked if it was okay. I said it was. Apparently, according to her, this was me confirming that she could do a deep tissue massage, not the regular one my husband had booked for me. Yes, she charged me the extra $, which I didn't know about until after I had left her cash in the room as a tip. I thought I was confirming the comfort level of what she was doing. Worst though is that this woman doesn't shut up. Spent the entire time talking about herself, how much money can be made as a masseuse, how she put her daughters through school, one as a masseuse, and how she has trained others who went on to work at franchise places, but they just aren't as good as her. Nothing relaxing about the experience at all. I felt violated. Also got an email from her after about politics. She is MAGA and wants to share the conspiracy I guess. read more

Massage was okay, the owner talks the entire time. I Told her I was stressed and looking forward to relaxation and she talked the entire time. She told me about her families experience with Covid and individual issues with the staff members and the other owner. Also, if you receive a massage here, you will receive really weird emails from Russel that discuss religion, politics and mass shootings. So so so strange and not they type of emails I need from my massage place. read more

I had several services with owner Terrell Lynn and it was a magnificent experience. Terrell Lynn was extremely knowledgeable and explained in great detail what could be causing pain in certain areas and she was genuinely concerned about helping relieve that pain. The atmosphere was relaxing and homey. I was surprised how much I got for the reasonable amount I paid. Had I gone to a large spa or resort I can guarantee I would have paid two or three times more. I will definitely be back! read more

Found it pretty hard to schedule and not great customer support. Went online to schedule, picked a time for today and confirmed. 15 mins later someone named Russell texted me telling me that someone else had just scheduled before me and if I was available tomorrow. I told him that I was really trying to see someone today and if they were unable to honor the reservation I would probably just go somewhere else and to let me know. No response from Russel...not sure whether to show up for my appointment or not. Finally he responded with a canned response that had nothing to do with my appointment. They either have a bot or someone overseas manning their call lines. read more

The Healing Arts Day Spa - Skin Care Near Me - Mesa, Arizona

Always enjoy a 120 min massage, Ian did mine both times and it was amazing. Great pressure, gets all the spots, he is kind, and professional. I really enjoy the lasting benefits when I leave. The room is well kept, clean and always fresh. I went to school for massage, so I'm pretty picky when it comes to other therapists. I've been all over the Valley searching for someone like Ian his massage is consistent and right on point. He will keep lighthearted conversations if you want, but also let's you meditate and just be quiet and enjoy. Great pick Healing arts bringing Ian on board. I plan to go as frequently as possible as I suffer from migraines and neck problems it's sometimes the only relief I get. Thank you Meg C. read more

I booked 60 minutes with Serena and she was worth every minute! She used the time very wisely and was extremely good at knowing what spots needed extra attention! Thank you! read more

Awesome trigger point massage! Exactly what I needed to loosen up my shoulders and arm. I play a lot of softball and my arm and shoulder haven't felt this good in so many years. Relaxing room and friendly staff. read more

I had a great massage here! The place is small - I like that - it felt more intimate and relaxing to me. I like knowing there isn't a rotation line as some other places do. Tara was really easy to talk to and I felt the stress melt away as she massaged my back. She checked in many times to be sure the pressure was what I liked and I greatly appreciated that. I never felt rushed to get dressed after the massage, and I love the essential oils they have. I highly recommend this place and definitely will come back. read more

I have been a customer in the past and read about your treatment of the President/CEO of a major organization this week. Bad move on your part..... Business, is all word of mouth, you better believe " you've heard that before" in my line of work I am in contact with the public daily, I will be sure to mention they do not utilize your services. Shame on you for not fixing something that would have been such an easy fix, especially when it was your companies online booking glitch! I wait with anticipation for Russell Warren to jump on here and mention they can't afford a secretary because their rates haven't changed since 1998. We all know Russ, that's what you tell everyone who gives a bad review, either fix your problem or get a better excuse!! read more

Deep tissue massage for husband and myself was super relaxing. Therapist used essential oils which is a huge plus for me. I appreciate the rooms are clean. Both our therapist have good attitudes and we're very skilled-knots-tension-carpel tunnel all therapeutically massaged away. Nice treat for our Twenty-second anniversary. Defiantly will be back and plan to get gifts for this place to give friends. read more

Shocked to see a low Yelp rating for Healing Arts Day Spa. Facility is nice (albeit small and in an office complex) and staff was polite and a good massage to boot. And the price is hard to beat. $39 for 60 minutes? (and seems like there's a handful of promotional deals out there on the Internet if you Google around) Their online reservation system was terrific -- easier than booking a flight --- and appointment started on-time and lasted the full hour. There are fancier (and much less fancy!) places to get treatment but overall an impressive first visit to the Mesa location. read more

**DONT BUY THEIR GIFT CARDS** They printed a little piece of paper with a number on it and that was their "gift card/certificate". We made the mistake of not using it right away and they even had all the details of the purchase (when, value, who it was for) and opted not to honor the card. "We're welcome to make a reservation but will pay full price". Shame on us for waiting too long for using it (they're only valid for 6mo). Shame on them for having an elementary process and poor policy. Will be sure to mention NOT to go here anytime anyone asks for recommendations. read more

Being from California, the Bay Area, I have a lot of access to a variety of spas and massage places. In fact I had my first ever massage a year ago and want to again. With that said, this is a review for an Arizona establishment! My fiance was to attend a Russian Sambo coaching summit and he wanted me to come with him for the 5 day stint. Reluctant, because I would need to ditch work, fly out here (I hate flying), and entertain myself while he was training....why would I stay in Chandler, AZ? Sorry, but it looks just like suburbia Modesto in CA. Well, October is my birthday month and he wanted to send me to a day spa for a few hours as a gift to me! Sweet! I've never even has a facial before so I was excited. After I agreed to go, he said he found a place in CHANDLER, the same city we were staying (keep in mind location is important to my story). So I checked their website and it looked like they had two locations listed, Chandler and Mesa. Perfect! The Chandler location is a 30 min walk from our hotel. I can handle that, I have time to burn. So we arrive in AZ on a Thursday and my fiance calls the spa to set me up for the 3 hr pamper me package. I was to choose between their list of services (three total) and each were to be 60 min each. When he calls he gets a machine so he leaves his info. Not even 5 minutes later he gets a call back from someone to book my appointment. However, the guy that called didn't even ask what services I wanted...wierd because I thought I had choices. Ok, whatever- I've never done this before.. He took my fiances card info and scheduled me for the next day at 12:45p. I will note that my fiance did say, "We're visiting Chandler from California so I want to do something special for her." So, with that said, we assumed I was to attend the Chandler location. Afterall, it's one of two locations listed on their website and I should believe that there are two locations....since it's listed..... So the next day I map my walk on my gps and start from our hotel. It takes me about 37 minutes. I get to a shopping center and see the spa's sign at the front of the parking lot near the street and I start walking around the plaza. No spa. I walk the entire perimeter of the plaza. No spa. I check my walking gps directions. No spa. I still had 10 min till my appt time so I tried calling to ask where in the plaza they are. Is this place two stories? I leave two voicemails. Then I look into a deserted space up for lease and what do you know it looks like it's their spa but desserted! wtf? Needless to say I was pissed. I walked forever out here breaking a sweat in Arizona heat to find out it's not here. I leave a message saying that I'm at their Chandler location and it's clearly deserted and there's no way I can get to Mesa, wherever that is, and that I'd call back later when my fiance was free to figure this out. I then get a call from Russel, one of the owners, and he apologizes for the confusion and said their new guy booked us and should have confirmed locations. He said it was 100% their fault. He then asked what it would take to get me in that day. I said I have no way of getting there since I walked and am from out of town without a car. He said he'd come come pick me up. Really? No way! I was stoked. So I hung out at Rubios eating lunch and drinking some sangria. Russell came by and picked me up. This whole thing had been a little stressful and dissapointing but I had no where to be. We had a nice chat along the way and I learned about his business with his wife and their family. I got there, filled out some paperwork and waited to be brought back to the room. Terrelyn (sp?) asked what my fiance had scheduled for me, which is wierd because I don't think we were asked for my three selections but she mentioned a few things and they sounded good to me so I agreed. She did the first two treatments for me. Had the coconut scrub with hot stones and Jurlique facial. She was amazing! I loved it. We chatted a bit during it all, but I like meeting new people. She gave me a bunch if upgrades during those two treatments which was lovely. Then I had my third treatment, a Swedish massage, from Serena. She was amazing as well and was really sweet and professional. On the form I filled out I said I wanted focus on my neck and shoulders due to computer/office work strain. She did great really focusing on those areas. When it was all over I found out my fiance had only been charged a deposit and so that meant I owed a bunch more. I understand they wouldnt keep his card on file, but I wish we would have known that so I wouldn't have to pay the rest and then get reimbursed later. Another thing that should have been confirmed over the phone. Russel gave me a ride back to where he picked me up. I was so grateful that I didn't mind the 30min walk back. Overall: affordable and top notch therapy. Work on: streamlining customer service and business comm. with staff and website. read more

Had a decent massage here except for the therapist talking the entire time, even without any response from me but this is not the reason for my low rating... For the price the massage was good so I decided to book another appointment while I was there. They told me about the 24hr cancelation policy which I was fine with. Anyway I ended up having to go out of town on the day of the massage so I called them before the 24hr period and canceled. As other reviewers have stated this place never answers the phone so I left a message. Turns out they ended up charging my card on file for the entire amount of the massage. I could never get a call back from the manager so I had to dispute it through my credit card company, sending in my phone records showing that I called 2 days in advance. This place is very unprofessional with terrible customer service! Steer clear!!! read more

Hello- Having lived in Tempe/Scottsdale are for last 20 years I've found the ultimate Health Spa with the best legitimate licensed massage therapists at Healing Arts Day Spa in Mesa, Arizona near Dobson and the 60 FWY. The Spa itself is clean, professional and upscale. The ambiance is serene, tranquil and peaceful. The pricing is the best in the valley. 90 minute massages are priced under 70.00 before gratuity- that is a bargain The therapists are all professional and polite. Terrell Lynn the owner and therapist bar none is the absolute best in The Valley. Intuitive, polite, caring and blessed with a healing nature she is proficient at a myriad of modalities from Deep Tissue to Thai to Trigger Point to Pre Natal and everything in between Terrell is second to none. Bear in mind I've stayed at Premier 5 Star Hotels nationwide and have found that the therapists skills there are usually lacking to Terrell's and her staff -while charging up to 300.00 after gratuity for the same services. That's why I keep coming back to Healing Arts Day Spa. So if you want an absolute quality massage by a professional licensed massage therapist, book at Healing Arts Day Spa in Mesa and schedule an appointment with Terrell or one of her staff. Sincerely, David B. Schroeder Tempe, Az. read more

They are amazing! I believe I had Tamara, the owners daughter and she did such a great job! I don't get massages often but this is the best one I've had to date. The office is very comfortable and the prices are more than fair. I paid for a 60 minute massage and that's exactly what I got. She focused the most on my back and shoulders as that's what I put on the paper. I will definitely be back thank you for the help! read more

Had an amazing and relaxing session at Healing Arts Day Spa. Professionalism throughout the day. Highly recommended. I will return. I enjoyed a hot stone massage, body wrap, facial, hand and foot massage and orange blossom sugar scrub. Each session was relaxing and rejuvenating. read more

Terrell is the best. I leave feeling amazing. I would highly recommend Healing Arts to anyone.

Pros: Decent, clean spa, reasonable rates, friendly staff. Cons: No showers or locker room (you change in the massage room), tiny lobby/waiting area. It was my first visit for a 60-minute Swedish massage, and my mother was returning for a second time. We both had a relaxing, enjoyable experience. Jenny was my masseuse and generally did a good job. During the session, she asked me if the pressure was okay, adjusted as requested, and let me zone out to the relaxing music. My mother hadPhylicia and thought she did a good job as well. Note - This review is for the Mesa location on the East side of Dobson Rd, north of Baseline. They also have a Chandler location.Check out their website for details, specials, and other services: www.thehealingartsdayspa.com read more

I just moved here from California and am so glad I chose this place to get all my future massages. Tara is the sweetest masseuse and she has the strongest yet most delicate hands that have ever massaged me. Their pricing is very fair, the rooms are very relaxing, clean and cozy. I love that they use essential oils for their massages and that they offer so many different types of massages. Can't wait for my hubby to come here too! read more

Booked a 60 minute massage here. Showed up 20 minutes early for my massage and there was a sign on the door saying someone would be back soon. Waited outside for 40 minutes and no one showed up. Reached out to the owner and he said they would compensate me for what happened. Reached out multiple times to get my massage rescheduled but unfortunately was forgotten about and never got rescheduled. read more

I would give this salon 3 stars. I made the mistake of booking my massage on the wrong day. They were accommodating to the change and helped schedule my friend and I at the same time however it all had to be done via text. You can't call this salon which is odd to me. All communication was done via text. We booked an hour massage and a hour facial. The facial was done by the owners daughter. She was great, all natural products. She speaks with a soft tone which is relaxing. I really enjoyed the facial. The massage however was not as relaxing. The owner talks A LOT. I had told her before the massage that I was under a lot of stress at work and looking forward to the relaxation. That is cue for I'm not a talker. She talked about everything. I learned about her menopause, her kids, AZ, CA, her product rep that is just so adorable and how she's now treated with respect, etc etc. OMG. Please stop talking so much. It ruined the experience. The massage itself was OK. Nothing overly exciting. (My friend came out of her massage and said did the lady talk a lot. I laughed and said YES!!!). Salon is not a 5 star salon. read more

My wife and I have been going here for years, even though we don't get to as often as we would like to. We have always had wonderful massages and great customer service if anything regarding the appointment changes. read more

I had a strange experience today. My masseuse called to see if I was "close" as I was driving in. I arrived 10 minutes prior to my scheduled appointment. When she came in, she made several comments that implied I was late to my appointment and so she would have to get "as close" to the 60 minutes I scheduled as she could, even though we started right on time. I don't know if someone gave her the wrong time for my appointment or what, but I didn't like being shamed for a mistake I did not make. The massage itself was fine. I did point out on my form that I was there for back pain and didn't get as much focus there as I hoped but that happens. The price, especially with the email discount special, was very good. But I don't know if that warrants a return visit. I want to like this place as it's a small local business. I might give it one more go read more

I got one of the best massages of my life from Ian today! Could not recommend him more to anyone looking to try out getting a massage for the first time. In the past at other places, my massages were very inconsistent. Ian went out of his way to make sure everything he did was to my satisfaction. He also chatted with me throughout the session which I personally enjoyed. I am definitely coming back here at least once a month and Ian definitely has a new regular. read more

I absolutely love this place and have been going here for years. It is family owned and operated and you can tell, as the service is excellent. I see Tara, who is a powerhouse, when it comes to deep tissue massages, which is what I get. Also, you will not find a better value for your money. For $69, you can get a 90-minute deep tissue, which you will not find anywhere else. If you sign up for their emails, they send out coupons every couple of weeks, so today my 90-minute is only $61!!! This is a no frills place, so if you are looking for a fancy spa, this may not be the place for you. But, if you're sick of Massage Envy's 50 minute massages and are looking for great skill and price, this is where you will find it! read more

I have been going to this spa for over 10 years and their prices are still the same! Best value in the east valley for a wonderful massage. I received a deep tissue massage by Serena and she was amazing! I would highly recommend her for your next massage. Her technique is different than others and I feel so much better. read more

I like to read reviews about places, especially when living in a new area. The first massage I ever received was in Texas by some random self-proclaimed spa. I walked out of there feeling like I had just wrestled a 400lb she-woman. I was sore for three days, and have never gone back to get a massage, until this past Saturday (1/24/2015). My birthday was the 20th, and it was a gift from my boyfriend to choose a spa package and have a day of spoils for myself. I called on the 20th, and was immediately sent to a voice machine, where they guarantee they will call you back within a short period, yet I received no call back. I called again the next day after shortly considering going to another spa- but couldn't find a place to beat the cheap prices at The Healing Arts. I signed up for the Pamper Me package- where you can choose three different combinations, so I got a 60 minute hot rock massage, a 60 minute Belavi Facelift facial, and a 60 minute hand and feet feast (reflexology massage). As soon as I walked into the spa, I started to relax! It is dim lit, and smelled like the sweet heavens. I filled out some paperwork, was given water, and then taken into a room that was dim lit as well, with soft music playing. After taking off my clothes, I proceeded to enjoy an hour of amazing massage work by Terrell. She worked hard at extracting the stress from my body with her witch craft. Afterwards, I was treated to a facial in which I fell asleep during. All and all it was a great experience! I'll be going back for sure. read more

Here's the deal people. For the prices charged you can't beat the massages. That's not to say the massages aren't good, they're great as a matter of fact. I understand the other reviewers on here giving poor marks for the lack of a person who actually answers the phone when you call but in my experience (I've been coming here for years) if you leave a nice detailed message they call you back pretty quick. In this kind of economy where you have to make cuts to some of the luxuries in life, it's nice that the price is so good here I can keep this luxury around. read more

If this place gets better customer service, they will actually be good. The therapists have been great, but the guy on the phone needs a lesson in English, Math and manners. That guy is not worth the money they are paying him- his service is worthless even if he working for free. The lady at the front desk also needs to actually care when a customer walks in. read more

I have been to this Day spa a few times in the past and loved the service that was provided. This is the only Day spa I will go to. Yes it is nerve raking to try scheduling by phone, but now that they have the online scheduling it's great. Will continue go here for ther FULL 60 Min massage (as advertised) over ANY other place that only give you 50 or 55 minute treatment and falsely advertises FULL 60. read more

I've been to many massage spots around the east valley and decided to give this a try since I have been having horrible aches and pains. I am a last minute planner and like immediate satisfaction, therefore, I always want it NOW not later. I called the phone number listed and received a recorded message. The message was clear and mention a website I could book use for same day appointments. I followed the directions and was able to book my appointment. I received an email confirmation and then a phone call from "Russell" he called to confirm my appointment. I showed up 5 minutes before my "check in" time and the door was locked with a sign that indicated they would be back at my actual check in time. So I patiently waited at 9:30 the door opened and the Therapists was walking out her last client. She invited me in and told me to wait a couple minutes, so I did. Within 2 minutes I was called back and began my massage. I can understand why the door would be locked...you're in there alone you do not want someone to be able to come in freely when it seemed she was alone. I know I wanted it locked. As far as my massage therapist (Tamara) she was amazing. I told her what I liked and did not like and she was able to relieve my most annoying knots and kinks. She did not speak unless I spoke to her first and she was also very professional. I will definitely be coming back! read more

Serina was my massage therapist. She was very good, felt like she had 10 hands! Accommodating and very relaxing experience. Did the 90 min Swedish Massage, you can't beat the price for the lovely experience. The door was locked when I arrived 10 mins before my appt but there is a sign asking to text as there may not be a front desk person, so that's a little different but otherwise happy to support a local small business. read more

Best massage ever! Had a 2 hour table thai massage with Terrell. While it wasnt the kind of Thai massage I've had in the past, it was the best massage I've ever had! It involved a little stretching, hot stones and trigger/pressure points. Terrell is very knowledgeable and know exactly what your body needs. She has super strong hands as well. Thank you! read more

Not only is this spa a truly healing experience, the people there are so loving and kind! Terrell, the owner, and her daughter - Tara have such healing hands and beautiful souls! I had the pleasure of being treated by Tara, which my friend was cared for by Terrell. I have received many massage therapy treatments in my life and I can easily say this was the best experience and massage I have ever received bar none! The price for their services is absolutely fantastic and the Spa is calming, relaxing, and very clean. We loved every minute of our girls day and if we are ever in the area we will certainly be back! The entire experience was wonderful and their customer service is amazing and extremely professional! Thank you ladies for your amazing services and healing hands. It was a pleasure meeting you and we look forward to future visits! read more

I was in dire in of a deep tissue massage due to the nature of my work. I bumped into this place via Yelp as they had a special deal and jumped on it. I had a 60 minutes session which turned out just as I had wanted. The place has a great ambience with private rooms and soothing music. It is also neat and clean. Terrell is the person to go to. She is fabulous at her job. She made me comfortable and relaxed. She offered me a free Swedish massage too. I'm highly recommending her services. You will not regret it. read more

I bought a gift certificate for my sister-in-law for Christmas, and Russell was very helpful with sending me another copy of the certificate that I could print out at work. I have never had a massage here, but their customer service on the pre-sale is excellent. read more

Saw this on groupon, so I decided to give the place a call to see what it's about. The owner picks up the phone and says that he would rather me go directly through him because Groupon takes a cut. I ask him if he has anything available at 1 the next day, his response was "yes, that would work just fine". My girlfriend comes early and he says that he is fully booked because another person booked online. I call to MAKE SURE the time is available, then it's not. I don't go through Groupon so the guy can make a bit more money. She gets turned away and the client who didn't call and buys the Groupon gets the massage. I come from the hospitality industry and I don't consider that proper customer service. He might have the best hands in the world, doesn't matter if you can't actually get the massage you made the appointment for. Poor professionalism. read more