I had NO IDEA there was even a Sanrio shop in this plaza until I was zooming in on Google maps to…read moresee what was in the area when there was an event going on nearby. It definitely is not as cramped and claustrophobic as the MPK Sanrio and has a good variety of character goods and items. They have the big popular ones that we all love and are familiar with: HK, Kuromi, Cinnamaroll, Pompompurin, My Melody, etc. But they also have the classics like Badtz Maru, Tuxedo Sam, Pekkle, Pochaco, etc. and other characters like Cogimyun, Kirimi-chan, Pickles the Frog, Gudetama, etc. They also had the jirai-kei/Gothic lolita looking MeloKuro goods here and I know those have been super popular lately. It seems that the back of the shop was once the cashier but that 1/4 of the shop was being set up/inventory of items going on there so unsure what it's gonna look like after. They do have a lot of the newer items that I've seen from the Sanrio newsletter such as the Matcha series and the HK 50th anniversary goods. Solid Sanrio store.

BEWARE OF RESEALED BLIND BOXES! ALL SALES FINAL! No returns…read moreand exchanges. I ordered two Hello Kitty Fruity Paradise blind boxes for pick up. When we finally got home to unbox them, my toy was wrapped in BLUE GIFT WRAP and my daughter's toy was inside a sealed bag. The bottom of my blind box looked tampered compared to my daughter's box. The fun part of unboxing is opening the bags to reveal the toy. I am very disappointed in this store. They are deceitful. I will no longer will shop here.

My family loves coming to Kawaii Klaws. Some claw machines can be very hard to win but that's what…read moremakes it fun. The staff are all friendly. Bella was working the front counter when we came and she was very nice in explaining how the trade in works. This is a fun place for kids, teens and adults. We've come different weeks and have seen different prizes. Great selection of plushies. They had lots of hello kitty and Disney items. For us personally it's worth the value especially because you trade plushies.

Came here because of a $10 for $15 Groupon that I purchased. I am a sucker for claw machines, and I…read moreusually can get plushies at about $5 each at other claw machine spots. It's $2 for a card to load the Groupon arcade credits, and the points per card by dollar value are intentionally difficult to calculate. Some machines cost 15.6, some cost 8.8, etc. The claws do have the double tap function, but they are rigged so the claws loosen at top and payout is meh, even when the employees reset the machine if asked. The cutting machine is also quite rigged and rarely stops after letting go of the button. Overall, I prefer claw machine places (like claw daddy, infinity claws) with more enthusiastic and helpful employees (versus those sitting back at the counter chatting with their non-working friends) and a less rigged system. I won't be back again.

They moved to a new spot in the same plaza and I decided to take a look. They finally updated…read moreprices and started seriously stocking in season gunpla kits. Prices are competitive and now cheaper than buying online + paying for shipping. Their gunpla selection includes rereleases and new releases such as the seed freedom kits from the recent movie. I'm glad this place has significantly improved and now I have one more place in SGV to check out.

The staff and the Pasadena location provided some of the best customer service I ever receive in my…read morelife. They were knowledgeable, helpful and accommodating when my company needed to order a very large quantity of mold and play sensory sand for a conference booth set-up. Big shout out to Omar, Courtney and Des for all their help. You guys really went above and beyond, not to mention the product itself was of such a high quality our clients were amazed! We are loyal Lakeshore Learning customers now for life!

I used to visit this store when my kid was growing up & always found something great for learning!…read more It's been awhile since I looked at kid books and stumbled upon these books. Lol. Do they make these in adult versions & situations because I know some folks who could unlearn some of their ways. Haha Overall I enjoyed strolling through each aisle but was disappointed there were limited books on Learning New Languages (Russian, German etc). Maybe one day.

What a mistake coming to this store. They have so many toys and my kid just stayed inside for 30+…read moreminutes playing and testing toys and kept being undecided on what to buy. Cool place though - specially since Toys R Us RIP.

This place is closed. Very frustrating as we traveled quite a while to get there. It clearly had…read morebeen close a while.

This company had great customer service! Replied to emails very quickly. Wide range of inventory, I…read moremainly collect Autoart 1/18 models and I had a smooth purchase when I went to their warehouse. Thank you Ben & Rose, see you soon to buy more models. (:

Overall good experience, good communication. Keep in mind they don't ship on weekends, so place…read moreyour order early in the week

Lots of selection for your favorite toys merchandise is spaced out in a very large store format…read morethey have Promotional and clearance items of less popular and be sure to be on the lookout for their in store events and promotions

Not the biggest fan of Funko Pops since the figurines attract some of the lowest scum of human…read moresociety (look into Funko Pop autograph shenanigans at anime conventions and you'll see) and in general if I had the chance, I'd just purchase a Nendoroid instead of black soul-less eyes on a figurine that is going to end up in a landfill and face galaxy collapsing heat death with Labubus, but that's neither here nor there. Though, speaking of Labubus, you can get them here as well. You definitely can get Funko Pops here and there's deals on them too. A good number of Squishmallows and some blind boxes for sale too. There's also some TCG and other figures and collectibles. Despite the inward cringe that I feel, the staff's super welcoming and helpful if you do have questions. It looks like some people have not had a good experience here with the quality and inconsistency of pricing, so double check with online sources and know the value of the items that you're collecting (but that goes with everything to be honest).

I felt like they are a bit pricey but i also haven't seen these blind boxes at other places. They…read morehad freiren, gintama. I bought a miku one for my coworkers birthday. It was $40. But it was cute. Quality is also good. Lots of cute items that i throw my money at if it was somewhat cheaper.

All of the workers here are goated, they help me with pokemon and are chill to talk to. They're…read morereally chill and are really nice. 10/10 service fr

Recently have an obsession with Smiski. And I have regularly purchasing my collection here every…read moreother week. The girl at the cashier is super sweet and helpful. Patiently allow me to have time to make up my mind. I will be back for more for sure!!

I came in and bought a Bicute figure. Been here multiple times actually…read more After the transaction, the employee asked if he could open it to check if anything was missing. That's not normal and very odd. Thats the first time that happened.

I only came here because I wanted to use my gift card at Sephora. I do come here sometimes for…read morejeans, but today was for perfume to use my gift card finally. I really appreciate it. Chrystal's help on the floor with helping me choose perfume that I loved. She then helped me with chopsticks and I found brands that I love very nice Girl the cashier I believe was Monica or Monique but she's very helpful as well. It's nice to go shopping somewhere and the employees are helpful.

Really terrible service !!!! It's 6/6/2026…read moreWalk in around 2pm I choked on something n immediately need something to cool down my throat to stop coughing and I am pregnant so anything can just happen if not careful I asked the all the front register staff any one know store has cough drop or and peppermint related stuff it's urgent They all says no we don't have ! Like in a non urgent I don't give a damn attitude As if I am less important than a dog probably they treat service dog better than a pregnant lady that's how I felt And guess what I found pepper mint candy! What an inhuman type of store Basically says oh if you feel not well step aside No one here give a damn You know all these women here none of them would say hey you ok? You want to sit down Let me see I can look with you if we carry the cough drop or something related No not word I won't return to a store that is inhuman to other human being especially we are all women here WOW