horrible, the one positive is they will come late at night & last minute. however, they broke…read moreseveral of our things & acted like breaking our belongings should just be brushed off. All our boxes were labeled & by the end of the move they basically just threw everything in the living room pilled up or in whatever room they felt like. Then, they tried to get us to hire them separately and cut out the boss for whatever cash we would negotiate with them. Yeah, right so you could break more or our things and have no company to pursue or insure our items. extremely unprofessional

They ruined legit every furniture item that I have! I should've looked at the reviews on yelp…read morebefore booking with them. I texted pictures to Marcella. Once the pictures were sent, my calls were sent to voicemail. The movers do NOT care about your things. They took like legit 20 smoke breaks. Cursing at the front office lady multiple times. DO NOT USE THEM.!

Great experience! Katelyn and her husband Shea run the local franchise of Bin It in Indy…read more Everything went super smoothly, from scheduling, to delivery and pick up. The bins were clean when they arrived, and the provided labels made packing easy. We used the 3-bedroom package, which came with 55 bins, which was plenty for us. It also saved us from having to go out into the stores during the Covid-19 lockdown, buying cardboard, taping, disposal etc. The bins come with a dolly that makes it easier to move through doorways. The only downside to the sturdy bins is that it's pretty easy to pack them with too much stuff, and they will become heavy quickly! The bins were able to be stacked up floor to ceiling in the moving truck, which saved us tons of space. If we ever move again, I'd definitely use Bin It Indy.

What a great concept that I didn't know existed until my wife saw it on Facebook. We moved locally…read moreand dreaded the job of making and packing boxes. Being able to put items into bins made this process so much easier and I would urge anyone moving to use this service. We rented 30 bins for about $110 for two weeks. Bin It dropped them off at our old home and picked them up at our new one. Customer service was great...very easy to communicate with them via text or phone and very responsive. Highly recommend !

My Movers Inc. was a fantastic moving experience. Fast, professional, no surprises, minimal stress…read more Very fair pricing for the high quality work they do. I cannot recommend them highly enough. We hired My Movers Inc. for an interstate move (about 12 hours away.) After a short phone call, they responded with a rough estimate based on the size of our home the following morning, which was a great response time. They scheduled an in-person walkthrough that week, showed up on time, and had an itemized, specific estimate by the end of it. We were able to schedule the move then and there, and were given guidelines on how to pack our things for the move and what wasn't allowed (e.g. liquids, fragile loose items, etc.) on the truck. Movers showed up right on schedule and cleared our packed belongings and furniture in under 2 hours. Similar story for unloading: they arrived right on time, and got all our stuff off the truck in 2 hours. Even though we didn't have a ton of stuff, I was impressed with how quickly they were able to load and unload. Everyone we interacted with throughout the process was friendly and polite. We ultimately came in slightly under the original estimate, which may not always be the case, but I appreciate when a business estimates high. Pleasant surprises are always better than unpleasant ones. :)

Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

Excellent movers. They went above and beyond the norm. I'd definitely recommend them.read more

I had two large items to move on our property. The folks arrived and made the move without use of…read moremechanical lifts. It was a very physical challenge. They handled it well and without complaint. worth every dollar to have these items moved. Very pleasant to work with. would recomend and use again withut hesitation.

We had a very bad experience with this company. They were supposed to arrive between 9-9:30 and…read morenever showed up or called. We couldn't get a hold of them for a long time and finally when we did, they said someone didn't show up so they'd be late. They were 3 hours late which messed our entire moving day up. The movers did an ok job, not great. They had a lack of attention to detail like putting cushions back on couches and leaving the dining room table in the corner of the room. They even put beds in the wrong rooms. Watching them move our stuff was stressful. I was sure they were going to break something and luckily didn't. Do not use this company unless you want your move to be stressful.

Overall by far the worst experience I have had with any type of service provider. To start the day…read moreoff, they showed up an hour and a half late to my apartment, took 45 minutes to get around the building to the loading dock, then took another 20-25 minutes to park in the loading dock where they hit the top of the loading dock and dented my apartment building. Then there was a language barrier that I was not informed of until they showed up at my apartment which resulted in a lot of wasted time google translating things and having to have them move items to other rooms because they couldn't understand our directions on where to put them - which added a large chunk of time to the total amount of time I was billed for. They also moved items to different piles in the apartment, then more piles outside of the apartment door to the hall, then to the elevator and then took things down. Not to mention they took a 30 minute lunch break that I was also billed for at the end of the day. Also in the process of moving, several things were damaged. This included several big furniture items, dishes that were in boxes that had caved in from having several other boxes stacked on top of them even though the boxes were very clearly labeled fragile on top, and worst of all, there were several scrapes on the walls of my brand new house that had just finished being built two weeks prior. The worst of which is the tire marks going up the side of my stairs from where they tried to drag the dolly up the them. My original estimate for this move that they gave me, based on the number of rooms and furniture items that I had, was for $450 and that I would need the minimum number of hours they require for any move of 3 hours. I know this was just an estimate, but when I got the actual bill at the end of it, it was almost $1200 plus the $100 security deposit which is nearly 3 times the amount I was quoted, which is a ridiculous amount to be off by. I had the same number of items moved last year in 2.5 hours with no damages and the same amount of people the year before when I moved into my apartment. The customer service rep was unsurprisingly very unhelpful and did not seem to care much about any of the things that went wrong during this move. So due to the poor quality of the moving experience, I now have wasted several hours getting the information for the claims, repairing and buying new items, and getting my brand new staircase repainted. In case my review isn't clear enough, you should go anywhere but People-Move moving for your next move!

This review has been pending for a while and I fully intend to insert names as an edit when I find…read morethem - but all I can say is WOW. Hands down, this has been the BEST moving experience of my life. From scheduling the move, to the courtesy of the team, their efficiency...5 stars! The gentleman who scheduled my move over the phone was attentive, knowledgeable and provided costs to me upfront. There was no confusion on what we would be paying and they had plenty availability for the day that we wanted. The morning of our move, the gentlemen called me 30 minutes before arriving and guess what? They arrived EXACTLY at their start time! They promptly got to work, asking us during a quick walkthrough what things we needed packed up (apartment move to a house). They were friendly, laughing and talking to us, and very swift. They packed up our apartment and attached garage in a few hours and set off to our storage unit to pack the rest. YES - they stopped at our storage in the middle of the move to get the rest of our belongings! On the way to our new home, a 3rd mover from their team called me to inquire if I wanted to have a 3rd person to keep making the move go faster (as a member of the first team's shift had ended). I said yes, and the new team member showed up with the original team and kept going. I can't stress how polite these young men were! They gave us recommendations and asked our preferences all day! The biggest thing of all was that they moved a 400 lb safe up to the top floor of my house with not a scratch to any floor or wall!!! I was blown away. These young men were so considerate that they changed their shoe covers EVERY TIME they walked onto our new flooring and carpet! You guys can imagine how many trips they made...I just can't stop saying how courteous and polite they were. In the end, the money we paid was a great bargain for all that they helped with. I will forever use them for any moving needs that I have and HIGHLY recommend them!

Didn't finish the first move. Had to wait 2 weeks for colt to schedule another move. Movers were…read morefriendly but colt just wants money in there pocket and the most leads going out without caring about customers during there "peak" season. Just don't book when kids are about to move into school or if you don't want people to half-ass your move!