Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

I had the BEST experience with these guys today! Kind, courteous, and FAST! I had some very heavy,…read morebulky furniture, and they managed to make it look like they were having fun moving it (I would NOT have been able to put on that cheerful of a demeanor, had I performed the task myself!!). And they treated my cheap particleboard pieces like valuable antiques. Worth every penny. I hope this is my last move for a long while - but if that changes, I know exactly who to call! :D

This moving service is incredible! I have used them at least five times for various kinds of moving…read moreservices. Today they loaded a U-Haul trailer for me to drive to New Orleans. Last week they loaded my sister's house into a truck to move to her new apartment. They emptied my deceased aunt's assisted living apartment into a truck that I then drove to another city. They are available on short notice, reasonably priced, incredibly conscientious and easy to work with. The crew is deaf and motivated and easy to communicate with you wouldn't believe it. Highly recommended! My sister said it was the best moving company she'd had ever used. I love this company! I wouldn't consider using anyone else. Highly recommended.

It was wonderful to work with Carl scheduling our loading and unloading during the move for my…read moreparents. Christian and Zack worked hard to get the job done, professionally and with expertise! We will be hiring then for all moving needs in the future! Pricing was incredibly fair and their 2 man team was on time and ready to go! Thanks, guys, we appreciate you!

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

The team did an amazing job unloading our relocubes from our cross-country move. They were very…read moreefficient, friendly and careful, while being reasonably priced. I would definitely contact them in the future if we were to move again. Thank you!

We had a very bad experience with this company. They were supposed to arrive between 9-9:30 and…read morenever showed up or called. We couldn't get a hold of them for a long time and finally when we did, they said someone didn't show up so they'd be late. They were 3 hours late which messed our entire moving day up. The movers did an ok job, not great. They had a lack of attention to detail like putting cushions back on couches and leaving the dining room table in the corner of the room. They even put beds in the wrong rooms. Watching them move our stuff was stressful. I was sure they were going to break something and luckily didn't. Do not use this company unless you want your move to be stressful.

Overall by far the worst experience I have had with any type of service provider. To start the day…read moreoff, they showed up an hour and a half late to my apartment, took 45 minutes to get around the building to the loading dock, then took another 20-25 minutes to park in the loading dock where they hit the top of the loading dock and dented my apartment building. Then there was a language barrier that I was not informed of until they showed up at my apartment which resulted in a lot of wasted time google translating things and having to have them move items to other rooms because they couldn't understand our directions on where to put them - which added a large chunk of time to the total amount of time I was billed for. They also moved items to different piles in the apartment, then more piles outside of the apartment door to the hall, then to the elevator and then took things down. Not to mention they took a 30 minute lunch break that I was also billed for at the end of the day. Also in the process of moving, several things were damaged. This included several big furniture items, dishes that were in boxes that had caved in from having several other boxes stacked on top of them even though the boxes were very clearly labeled fragile on top, and worst of all, there were several scrapes on the walls of my brand new house that had just finished being built two weeks prior. The worst of which is the tire marks going up the side of my stairs from where they tried to drag the dolly up the them. My original estimate for this move that they gave me, based on the number of rooms and furniture items that I had, was for $450 and that I would need the minimum number of hours they require for any move of 3 hours. I know this was just an estimate, but when I got the actual bill at the end of it, it was almost $1200 plus the $100 security deposit which is nearly 3 times the amount I was quoted, which is a ridiculous amount to be off by. I had the same number of items moved last year in 2.5 hours with no damages and the same amount of people the year before when I moved into my apartment. The customer service rep was unsurprisingly very unhelpful and did not seem to care much about any of the things that went wrong during this move. So due to the poor quality of the moving experience, I now have wasted several hours getting the information for the claims, repairing and buying new items, and getting my brand new staircase repainted. In case my review isn't clear enough, you should go anywhere but People-Move moving for your next move!

I was looking at moving a heavy Queen sized headboard only less than 5 miles away(10 minutes) . I…read moresent quote requests through Yelp. For every response I gave the exact mileage and sent photos of the headboard so that everyone knew exactly what I was requesting. Jacob was quick to respond, answered my questions and confirmed the date and time I needed. They confirmed the date and time the day before the move and on the morning of as well. Jacob and Sean arrived on time. They came in and assessed the headboard and proceeded to thoroughly wrap up the headboard in furniture protective pads. After they ensured the headboard was fully protected, they proceeded to move the headboard out my house and to their enclosed trailer. They arrived to the destination timely and moved the headboard up a flight of stairs to a second level apartment. They carefully unwrapped the headboard after we decided on the location. They also sent a follow up message to ensure all went well on the move. They were very fair on pricing for the distance, time and effort required. I will definitely consider using them again in the future if I am needing any type of moving services.

We moved from Chicago to Indy and hired Sean and his team to help us unload the truck. They were…read moreamazing and helped us despite our late 6PM Saturday arrival due to issues with the movers in Chicago. They unloaded everything quickly, efficiently, and most of all, professionally. I could definitely tell they were professional and I absolutely was able to relax and let them handle it. They quickly earned my trust and believe me, that is no easy feat. I will absolutely hire them again for my next move!

Lucas Moving made our recent move quick & stress free! We moved out of a third floor one-bed into a…read morefirst floor one-bed and it was fast and very fairly priced. The movers helped us to the best of their ability and were very nice. Not only did they help us physically move, but they made it enjoyable:-) Thank you Austin & team!

Terrible person. Austin lucas left all of his belongings in a moving truck that was mixed with mine…read moreand stated that just because " I didn't know the entire story" that it was not his fault. He claimed that it my things were not with him but then surrendered them back to me in terrible and neglected condition. I hope that he is persecuted to the fullest extent. Not a worthy job of your money. I hope your business fails like you failed your innocent and helpless animals.

John was very helpful and provided all the information needed. Although we managed to downsize…read moresignificantly and didn't end up using their services, John was very respectful about it. Great experience overall!

I had about 1 week notice to move 3 rooms worth of furniture. John gave me the option of renting a…read moreU-Haul for a discounted rate, so I went with that. Overall I was very happy with the care they took with my furniture and the rate for services. We ended up needing an extra guy the day of and they found a someone to help. Everyone was polite and friendly to work with. Definitely would recommend them! Shoutout to Ethan, Jeremiah, and Joey for providing the muscle!

I moved from Indy to SoCal, and this was my first big move. When I knew I'd be moving cross…read morecountry, I was faced with a barrage of moving options, all of which were quite expensive. However, I kept getting ads for U-Pack and decided to get a quote. TLDR - I am SO happy I went with this service as the process was transparent, simple, and convenient. I had about a studio apartment's worth of furniture in a 5x10 storage unit. The U-Pack team in Indy helped accommodate me and where the cube could be placed at my storage facility. The person who dropped off the cube was communicative, clear, and provided helpful advice for packing. One thing I did not realize I would need is LOTS of bungee cords and ratchet straps to hold things down, so be sure to have plenty on hand before your cube arrives. During the move, I checked the "moving dashboard" (the online portal that includes all the details of your move) religiously. It always had up-to-date information about where my cube was, which helped ease my anxiety about the move progress. My cube was picked up on a Wednesday in Indiana, and arrived the next Friday morning in California, which was right in the middle of my estimated time block (which was 5-7 business days). The movers who dropped it off were equally courteous and helpful, as I was putting my cube on the street. If you are moving to a city/area without a driveway, be sure to get all of the proper legal clearance to park your cube. I applied for a temporary no-parking permit for week to accommodate the cube if it arrived early or late. Some other tips: I cannot overstate how important it is to CALL the U-Pack customer service line for a quote/arrangements, as the online quote tool will shoot way above what your actual price will be. Secondly, the online dashboard and the ability to change details about your move online is very convenient and useful. I changed the drop-off time several times and it was always updated instantaneously. All in all, this service was seamless and helped me as a first time mover, and everyone from on-the-phone customer service reps to ABF Freight movers were exceptionally kind and helpful. I will absolutely use this service again and recommend to all.

I have researched for quite some time the best approach that is reliable and cost effective for my…read moreout of state move. Moving van line companies ( the licensed ones) can cost minimum $1,500-on up. They have people that will break down ore furniture and pack for u too. PODS more known across the board are expensive. PACKRAT their containers are twice the size of RE-LOCUBES and u can keep them for up to a month to load or unload are more. I would maybe consider them if I had a lot to more things than what was in my 1bedroom apartment. I had to use 2 relocubes for a one bedroom apartment. These cubes are inexpensive. All you need is to pack it yourself and put locks on them. (2 per cube) you have 2 days to unload. I'm in an apartment complex and had people I hired to unload so if I call same day .. they will pick cubes up next day to get them out of the way. I stored them for about s year due to not knowing where I was moving so each pod was about $150/ month to store if you need more time to find a place! I'm super pleased with them and highly recommend!!

Demetrius and Chris were efficient in moving my office to two different locations. The care they…read moretook in wrapping furniture, paintings, and various objects was beyond what was expected. The pricing was fair and honest. From the initial phone call to the end, they made this a pleasant experience. Not one thing was broken! Great quality and value as well as reliability!

One of the worst experiences I've ever had with a moving company…read more We hired this company after a flood to pack up our belongings so repairs could be done and then move everything back in. We paid a very large amount for this service and also paid extra for their insurance coverage specifically to protect our valuables. During the packing process, they broke several items worth thousands of dollars. When we filed a claim, instead of taking responsibility or honoring the insurance we paid for, the owner was rude, dismissive, and outright hostile. We were essentially told "too bad, you should've packed it yourself," and "if you didn't want it broken, you shouldn't have hired us." That is completely unacceptable, especially from a business that charges for professional packing and insurance. Not only did they fail to protect our belongings, but they also refused to fairly address the damage and spoke to us in a shockingly unprofessional and offensive way. We trusted them during an already stressful time after a flood, and they made the situation much worse. I strongly warn others: do not use this company if you care about your property or expect basic professionalism and accountability. Paying extra for their insurance meant nothing, and the way we were treated afterward was insulting and outrageous.