This is a good place to go if you are looking for cheap tools that won't be getting heavy use and…read moreyou won't miss if they break. This is NOT a good place to buy anything that your life depends on... like lifts, jack stands, ramps and so on. Also not a good place to buy if you are looking for professional grade, precision items. I've been wrenching since I was a wiener so I know the value of tools that can be dual-purposed as pry-bars and sledge hammers. I have a fair number of crappy tools that have served me well for the purposes that I needed them to. I also have a fair number of tools that came from Snap-on, Craftsman and suppliers like those. A cheapo socket set? A set of drift pins? Yep, this is the place. A precision torque wrench that will get a lot of use? Maybe not so much. The employees at these places are usually low quality just like the merchandise. I don't mean this as a slam. You're going there to save money right? Not to have a great customer experience, get great advice and walk out with high quality tools at prices that are in the stratosphere. If the cashier even looks at you and acknowledges your presence you should feel lucky. Most of the time the employees are so totally indifferent to you that they will actually turn around and walk the other way if you look like you are going to ask them a question. I've been to this particular store many (MANY) times and this is one reliable constant here. They typically have on one cashier on duty and a line of many customers. And that one cashier has only one speed.... s-l-o-w! I'm going to guess that HF doesn't pay very well so attracting good employees probably isn't on the corporate radar. Not every project requires top-of-the-line tools to accomplish. I do a lot of repairs that only require a tool that works, not necessarily a tool that would work well in daily use. So in that regard, HF fulfills it's purpose and most of us don't have the disposable funds to be buying the best possible tool if it's only going to be used rarely. HF is popular with professional mechanics so perfectly serviceable equipment can be had here at low prices. You just need to know how to spot quality vs junk. Hence the 4 stars for fulfilling a needed service. If I was to grade the staff, it would be a solid one star and that would be generous.

Service great. Was asked if I needed help. Lots of tools!! I was there for a 5 shelf piece for the…read moregarage. Value pretty good for the shelf. Not sure for tools.

This place is exactly what a hardware store should be. In the days of Lowes and Home Depot it's…read morevery refreshing to have an old fashioned hardware store in the neighborhood. The staff is very friendly and very helpful. I'm amazed at how many different things they carry, and if they don't have it in the store, they are happy to order it for you. Good prices, great service, AND free popcorn! What more could you ask for?

David: 5/5 - Exceptional Salome: 5/5 - Exceptional…read moreStacey (Owner/President): 1/5 - Extremely disappointing Overall: 3/5 I really wanted to like Clark Lumber, and after my first visit I absolutely did. On August 18 2026, I purchased approximately $473 worth of materials for a project. David and Salome were outstanding. They were friendly, knowledgeable, patient, and genuinely went above and beyond to help me get what I needed. The products were excellent as well. I left that day thinking this is exactly why I like supporting a local business instead of automatically going to a big-box store. During that purchase I also ordered copper caps for my 6x6 posts. I later received a text letting me know they were ready, so I returned to the store to pick them up, arriving approximately 20 minutes before closing. Unfortunately, this second visit couldn't have been more different. Stacey was working at the register. From the moment I walked in, the interaction felt cold. There wasn't even a greeting until I initiated one myself. When I explained that I was there to pick up the copper caps, I was told I needed to pay for them. I explained that I had been under the impression they were included with the purchase I had already made. To be clear, I have no problem whatsoever with there being confusion about whether something had been paid for. Mistakes and misunderstandings happen in every business. What bothered me was the way the situation was handled. Rather than feeling like, "No problem, let's pull up your transaction and figure this out," I felt like my question was irritating and that I was inconveniencing the person behind the counter. I didn't have my paper receipt with me. Eventually, after showing the amount and date of the transaction on my credit card, the original invoice was located and printed. But even while trying to resolve what was really a very simple issue, the interaction continued to feel annoyed and unfriendly rather than solution-oriented. I later learned that Stacey is the owner/president of Clark Lumber, which honestly made the experience more disappointing, not less. That contrast is what stands out to me most. David and Salome made me want to become a repeat customer. The owner made me question whether I ever want to return. I don't think it would be fair to give the entire business one star because the employees I dealt with previously were exceptional and the products were very good. That's why I'm giving three stars overall. But customer experience matters, particularly when it comes from the person at the top of the company. A billing misunderstanding doesn't have to cost a business a customer. How you make that customer feel while resolving it absolutely can.

I visited this hardware store for the first time and was mostly satisfied. Staff was nice but not…read moreoverly friendly. Parking out front was super easy. The lines to check out were reasonable and the store was easy enough to navigate. The store itself has a bit of a strange layout. The building and interior are quite dated and are not particularly aesthetically pleasing. It's a very old-school type of place that probably could use some modernization. I guess you have to embrace the quirkiness of the visual this place creates. It's a local business so I feel inclined to support it. The location is convenient to where I live. Otherwise, it's just a bit more spacious than an Ace and not quite as big as a Home Depot or Lowe's. It's a hardware store and it helps you seize the weekend if you stop there... i'll give it another try for sure.

The service here is horrible. I stopped in to do a return the other day and while there was staff…read morearound I evidently had to wait for someone with knowledge to do a return 20 minutes later, after standing at the counter, I was finally assisted. Why come here then? Well, when you are in the middle of a home project and need something quick, it's close to home and serves its purpose. However I am a Home Depot gal when I'm planning for projects. I appreciate the convenience of this store and that's why I am a customer.

These reviews are crazy. Great experience ordering 10k worth…read moreof material for a massive deck and deck cover. Sales people were great, delivery people were good, front desk was great.

Came here for a pressure-treated facia board and wasn't too happy with the customer service…read more Came into the store and the gentleman at the register did not seem overly pleased to be interacting with anyone. he gave me my ticket for the Callin order I had and didn't say a word I had to ask where am I supposed to go for it and he told me just go to the warehouse. Upon arriving at the warehouse, there wasn't any sign saying where to stop or anything. The gentleman came up, took my ticket and told me to go park in the shade. I immediately rolled up to which was pretty large. After Hanh came up and said I told you to go to the shade and pointed forward in which there was multiple shaded spots. I pulled up to the large shade spot, the driveway off to the side, which seemed like a good loading spot. Apparently that wasn't the shaded spot he was talking about. He referred to a spot right next to the shelf. When I came out of the car, the gentleman looked annoyed being like I told you to go to the shaded spot and I replied there's like five shaded spots you need to be more specific and he just walked away. Overall a grouchy bunch.

Just needed to take a minute to give a shoutout to Andrew at Parkrose. I have been in several times…read morerecently and Andrew has helped me with different purchases. He is always friendly, helpful, knowledgable and positive. I've been shopping this neighborhood store for years and none of the people there even remember that I've been in. So strange to me. It's retail and that's how you keep customers. Anyhow, I can always count on a positive experience with Andrew. He goes above and beyond. Thank you Andrew. And Parkrose, he should be your store Manager. He gets the drill. Previous managers didn't even look at customers, they just walk by without a hello. Andrew is your guy.

Overall Parkrose Hardware has anything you would need from tools, garden, furniture, plants, snacks…read moreand anything in between. Love the staff!

This location is absolutely priceless. I've been a regular customer for a few years while I use…read moreplastics on a big van project I'm doing. The customer service at this location is always top notch. Angie is always so friendly, and it has created a small town feel every time I come in because she remembers me. We always share a quick chat that keeps a personal connection that is lost in big box stores. Thank you Angie and TAP Plastics for keeping personal friendly service a part of our world!

I had no idea such a place existed until I really needed 40 feet of very specific plastic strips…read morefor the windows of our house. I called up Tap, told them what I was looking for, and they were able to recommend the perfect solution. Jack, the manager, is great - super helpful and friendly. He even cut a few sample pieces free of charge so I could take them home and get the sizing right. Once I placed the order, the pieces were cut and ready in no time. This is a business that proves plastic is fantastic.

They do not always have what I want, but the employees are always very knowledgeable and extremely…read morefriendly. Great store.

Great toy store for woodworkers. Has everything from tools to accessories to project ideasread more

I don't know what happened - likely different management but this has rapidly moved to my favorite…read morelocation. Their stock is probably TRIPLE what the one by me is like which is crazy but I was blown away as to how much stock they had when I went! I also found several things I was convinced that I was not going to find at any location! Just wow! The folks that work here are pretty legit too - they were very friendly and genuinely seem to want to help out.

RECORD IF YOU GO IN! The worst home goods location by far. Upon entering the store I began in the…read morefood section. The employee stocking the area came less than an inch away from touching me four repeated times. I think moved across the store to the towel section where two employees loudly blocked my exit from the aisle. I then saw the employee that I had moved away from. Then I moved to the art section where the man who I believe must of been the manager was lingering. I then moved to the blanket/throw section, I left my cart at the end of the row, to which a different employee moved my cart out into the aisle and left it. I shopped some more and encountered more employees. At check out the cashier stopped once she was almost done and told me that she needed to rescan my entire transaction. She then did not hand me my receipt at the end to which I had to take it. She then proceeded to shout all the way to the end of the checkout row to where she was. At the end of the checkout stand, as I went towards the door, two employees were blocking the exit. They were having a discussion with one of their friends at the exit. This is the most uncomfortable shopping experience I have had at a store. I felt incredibly uncomfortable and that due to the employees, I was unable to shop peacefully. They were highly unprof