This is an excellent computer repair shop! My laptop was ready for pickup on time . The computer repair cost is very reasonable.

Nasr is your guy. Don't panic, just bring your computer here, he's the real deal. Affordable, great communicator, fast turnaround.

This company is my lifesaver. Everything he does with my computer is a miracle with reasonable price and time from the start to finish. I highly recommend if anyone have issues with the laptop or desktop, he will help you. Thank for all he do!!! read more

I'm a lazy person but really want to leave my first 5 star review for HPCC. Nasr is extremely responsible, patience, honest and skillful. It is such a relief to have a tech place like this in the neighborhood. As when I was in the store and an old man passed by and told me, he is the best computer person in town, so you don't go elsewhere. read more

My work-issued Mac laptop came down with a sudden case of the Black Screen of Death. I live nearby, so I popped into the shop to see what could be done. Nasr runs a tiny, one-man shop that seems to be based on a singular principle: offering the customer the best service possible. And his best service to me? Telling me that the repair I needed is free if I take it to an Apple store. He explained to me exactly the needed repair, what to tell the Apple shop when I go so as to expedite the fix, and sternly warned me that under no circumstance should I allow anyone except Apple store technicians to open the machine, otherwise it would void the free coverage. I would've paid big bucks for that honesty alone. But Nasr went even further. I told him I didn't care about the machine, I just needed the files sitting on the desktop. I asked if he could pull them for me. He took a look and told me I could pull them myself using whatever I had at home that could serve as an external monitor. He walked me through the equipment, confirmed I had the appropriate cords, explained the process, and said if I couldn't make it work, to just come back and he'd handle it. He didn't have to do any of that. I would've paid whatever he asked to just get those files, I was so desperate. But he gave me a solution that 100% worked (I have my files!) and didn't charge me a dime. Please take your electronic conundrums to this man. We need to keep him and his shop in Hyde Park. I have an old machine that I don't even use that I'm going to take to him for repair just so I can contribute to his revenue. read more

Mr. Nasr has the best customer service that I have had in a very long time. He checked my laptop and evaluated the problem over the weekend. It wasn't good. It would be cheaper to go buy a new one. What I really wanted were my files which I thought I couldn't get because the computer wouldn't come on. He assured me that if I bought a new one he would transfer my files. I did buy a new laptop. However, my files didn't have to be transfered. He never charged me for the diagnostic service check. Thank you so much for your kindness. I will be recommending him to others . read more

Small and efficient. I needed my laptop looked at as I was having some glitchy issues with it. This place is really small inside but the guy working there (assumed he's a one-man-show) was very succinct in explaining his process and clear about how much it would be. He explained worst case scenario, one possibility and one easy solution. I dropped it off at 4pm and he called me the next morning by 11am. It turned to be the cheapest of the 3 scenarios he gave me and charged me what he said he was going to. My laptop runs like new now for $100! I looked at a new one and it's $2300. So thank you guys for saving me $2,200! read more

Very little small shop with a more than competent business owner. My drive was bad. He fixed, retrieved data and ordered a new hard drive. He was honest, punctual and trustworthy. read more

Great place in chicago that you can trust. Nasr has great customer service and the experience. Prices are good. Definitely recommend that store read more

Nas was awesome! He was welcoming, friendly, honest, and willing to help. He gave me Info on my current laptops and I was able to purchase another one from here and it works wonderfully. Its updated and just what I needed. Go to Nas! He is awesome. read more

Very good at the service level you receive. Vey good value and services. Please visit home for your computer needs

I'd like to give just a quick 5-star rating to Nasir. First time visiting - he took care of the issue in no time flat. He was friendly, professional, knowledgeable - and more than fair pricing. A gem in the community. read more

Friendly, honest, and helpful. My laptop broke at work and it totally destroyed my mood and work day. I brought it here and he fixed it quickly and affordably. Super nice guy! read more

Nas really is the first person you should consider for PC Repair. I brought my laptop in to replace the DC Jack, I explained that it was a computer I used for work daily and he had me fixed up in two days!! He charged me cheaper then the other shop I've been going to for years and didn't even ask for anything extra for the expedited shipping order he placed for my replacement parts. On top of all that he inspected other parts of my laptop without asking and gave me some pointers to watch for the future. HIGHLY RECOMMENDED read more

Forget ALL other tech support. He is honest, fair, kind and understanding of your needs. Finally, this company is reliable! We have been taking our computers to this company for over 10 years. read more

NAS IS MY HERO!! After a week and a half of a stressful technical external hard drive situation, Nas was able to take all that stress away. The USB connector on my external hard drive broke. I took it to one computer tech who tried to solder the metal back together. After a few days that person called me and said they did all they could do. I don't think they knew what they were doing. So I immediately went home and called company after company. One person tried shafting me. Then I found a place on the Northside. I hate the Northside! Although they slightly helped me, I was still having a problem with an adapter to detect my hard drive. The crazy thing is I glanced at Nas' establishment on Yelp and had a feeling I should have called him while I was on the Northside waiting for the owner to open his store. Now here's where Nas comes in. Frustrated, tired and on my last bit of hope I called Nas and spoke to him about my situation. He heard me out very patiently. He advised that I come in so he can take a look at it. He also told me that if he can't fix the problem it would be free. I felt confident that Nas could handle the job so I jumped in my car and headed to Hyde Park despite being exhausted. I arrived to his shop and once he serviced me he was so helpful, patient and knowledgeable. He told me that he'd have some kind of results by Saturday but he called me on Friday and told me the good news. He was able to retrieve my files with no problem. OMG I was sooooo grateful and happy. He saved my life, world, livelihood and universe. I'm so happy I found him and I will recommended everyone to him. Thanks so much Nas! read more

This is the place to go if your computer is on the fritz. Don't go to Best Buy, go to Nasr, he'll help. My AC adapter decided to fail, my laptop stopped charging, and Nasr fixed it. Best Buy told me there was nothing I could do and wanted me to buy a new laptop. I'm very grateful for Nasr's help and professionalism. It's a small place, visit when you're ready to drop off your computer and trust his experience to get it done for you. read more

I needed to speed up my computer in order to continue my graphic arts business and education. I thought I needed some additional RAM, but after talking to Nas, he convinced me to get a SSD installed instead of the RAM. He replaced the hard drive and fixed my laptop's keyboard housing. He gave me a great price in comparison to other companies. The work was done well and quickly. My computer now is a model of efficiency. I would gladly return to Nas at the Hyde Park Computer Center. The only qualms I have are the hours (4-7pm) being rather constrained and there was a problem in shipping a part I needed for the repair was delayed by the shipper. My only disatifaction was that I wish Nas had informed me of the delay. Other than that, like I said before, I'd happily return to HPCC for any repairs and would recommend them to anyone. read more

I was a bit skeptical of a company that only received 5 star reviews, but Hyde Park Computer Center deserves it. Very professional, fast, and reasonable pricing. I recommend this place no matter how long your drive is... well worth it. Hard drive recovery in less than 24 hours! read more

SAVED ME AT LEAST A HUNDRED DOLLARS AND DAYS OF WAITING ON MY LAPTOP! Before I stopped at Hyde Park Computer Center, I went to a place on 55th that I USED TO go to for my computer repairs. For some reason, on this day, I was not willing to pay the exorbitant diagnostic fee. Next, I went to another computer store in Hyde Park, I didn't even get to the point of asking whether there was a fee at this location, because he said he couldn't get my laptop back to me for FOUR DAYS! So, I strolled over to HPCC, not too hopeful at this point, but Nasr was GREAT! When I explained that my computer was running slow, the other two places assumed I had a virus, and started quoting me prices on removing it. Nasr's first question was, "Is it running hot?", which it was, and he immediately recognized that I may have a clogged fan, which he says is often the case with the brand of laptop I have. Why didn't the other guys know this? And HE DIDN'T CHARGE ME A DIAGNOSTIC FEE FOR THAT INFORMATION. He told me he'd need to take it apart and clean it and that should help. Not only did I not have to wait days for my computer, he finished it THAT DAY. Just from the cleaning, the computer was much faster and was no longer running hot. I was also having a problem with my iTunes not opening. When I returned that day to pick up the laptop, he said that problem would take longer to solve and gave me the option to either leave it overnight or bring it back the next day. I chose the latter. In that short time, he cleared tons of malware, got my iTunes to work (it hadn't in almost a year), took apart and cleaned my entire frame--keyboard, fans, etc (which was permeated with cat hair from my two lovelies), got my computer to stop over-heating (I had actually been using an external laptop fan, and even with that it got too hot and shut off if I used it too long--now I don't have to use the external fan at all), and sped up my old computer SIGNIFICANTLY. And even with all the extra work he had to do to figure out why my iTunes wasn't working, he still charged me the price he originally quoted me before he realized it would be so much work! I have found a new computer place! I HIGHLY recommend Hyde Park Computer Center! read more

This guy was great. My sister's laptop screen wouldn't come on. He fixed it at a very very reasonable price. He first thought it was a broken cable and ordered the part, but then he found that the cable was fine and was able to fix it without putting in a new cable. Honest, capable and reasonably priced!! Total cost=$70 Other places wanted over $100 just to lay their eyes on the laptop. I think he's getting quite busy because it took a couple of days to get the laptop back. Go here!! read more

Mi computador tenía un virus troyano el cual no logré limpiar, a pesar de varios intentos con antivirus y técnicas que aparecen en youtube no pude remover el virus. Llevé mi computador a HPCC y fue mi solución!, mi computador logró volver a la vida!!! El servicio es excelente. El dueño del local es muy paciente (esto porque mi inglés no es muy bueno y el tuvo toda la paciencia para escucharme y me hablaba lentamente para que pudiera comprender), explica los pasos que seguirá y los posibles procedimientos y soluciones que se efectuarán. El precio fue muy razonable y el computador estuvo listo en 24 horas. Un muy buen servicio, por lo tanto desde mi punto de vista es 100% RECOMENDABLE y por supuesto que regresaré si es que se me presenta otro problema. My computer had a Trojan virus which I could not clean, despite several attempts with antivirus and techniques shown on youtube I could not remove the virus. I took my computer to HPCC and it was my solution!, My computer was able to come back to life! The service is excellent. The owner is very patient (this because my English is not good. He had all the patience listening to me and he spoke slowly so I could understand), he explains the steps and possible follow procedures and solutions that will be made. The price was very reasonable and the computer was ready in 24 hours. A very good service, so from my point of view is 100% recommended and of course I will return if I have another problem. read more

I have been going to Nasr for the last 4 - 5 years and over that time he has repaired about 4 of our computers (we are a family of 5). As with the other reviews, TOP LEVEL SERVICE at a steal in terms of pricing! But what really blew me away was his ability to furnish me with two used computers (i5/14"/8GB, i7/17"/16GB) with a few bells and whistles. I only needed one computer (stolen from our car on Jan 5 with our passports!) but the deals were SO GOOD that I had to buy two! In the end the price I paid was less than what I would have paid for ONE brand new i5 computer and I have more features. This is based on doing extensive price searching at Best Buy, Office Max and New Egg (online). Nasr, you are gem!!!!!! read more

I broke , he fixed ! Excellent service ...highly recommended Nasr fixed my broken laptop screen in less than 2 hours ...charged me only $150...i would travel to this place no matter where i lived in chicago..every place quoted $300...nasir saved me my money plus time... iv had horrible experience with other places...i have recommeded him to all my friends and family...also nasir is very polite and explained everthing in detail... read more

I was building a computer and ran into a problem where the motherboard was not detecting any monitor plugged into it. I dropped off the computer and was able to pick it up after two days and was told that I needed a new motherboard or a dedicated graphics card. A problem I could have never solved on my own was solved promptly and efficiently. I applaud the guy who works here for being upfront and friendly. Everything I could've wanted in great customer service. And he didn't charge me! I wish I could've left a tip, but the least I could do was write this review. I highly recommend coming here for all your computer repair needs and questions! read more

One man shop with very good service at a fair price. He was forthright regarding options and completed the work in a timely manner.

I stopped here to get my laptop screen fixed and Nasr was very nice. Super knowledgeable and fast. He's honest too, which I appreciate. I will definitely bring business his way! read more

Nasr is awesome and was able to repair my laptop. I have an old MacBook Pro, maybe 10 years old. I needed a new hard drive and a new track pad. For the track pad Apple wanted to charge me over $100 and they wouldn't fix my hard drive. Actually, they said it couldn't be fixed. Well, Nasr proved them wrong and fixed both and charged me less than $130. I have a completely new laptop, that works as if I just purchased a new one. He said I can get a little more life out of this laptop and I plan to do just that. I'm going back because he thinks he can pull some of my information from the old hard drive. Which is amazing if he can. I'm just happy he got my laptop working and I don't have to purchase a new one just yet! His prices are affordable, he has a very fast turn around, and he is pleasant with an inviting personality. I will return for all my computer needs. read more

This guy is the truth. No diagnostic fee, the services are quick an prices are reasonable. I took my computer to " the other place" (shall remain nameless) I was charged $40 diagnostic and then the tech told me my comp had several virus and he needed to remove all of my hardware and give me a whole new system. For a whopping $170!! You gotta be f'n kidding me! So I took it here and was informed I have no virus's my comp needed serious updating and a tune up. Got it back in 4 days and didn't even spend $100. read more

Nasr saved my old laptop last time and he brought me 4 more years of service. My now 10 year old laptop could not be salvaged. I purchased one of his used laptops that has been upgraded to current computer specifications and it works like a dream. He transferred my old files to the "new" laptop in a very reasonable time. Thanks Again!!! read more

Great service! This is the second time I went here. The first time my computer keyboard died out of the blue. Although the guy here could have fixed it for me, he double checked and saw that my laptop was still under warranty so he suggested that I send it back to the factory, which I did, and saved me a ton of money. He was very knowledgeable and friendly and didn't charge me anything for a diagnostic. The second time my computer was making a horrendous noise from a malfunctioning fan. Since I had such a great experience the first time I went back to this place. By this point I already ran out of the warranty and as a student I was worried about the cost of fixing it. He diagnosed the problem and replaced the fan for just $100. This is way way way less than what I would have paid at other places. He was also very communicative. He understood that I had assignments due and needed my computer back ASAP so he expedited the shipping for the replacement part. Overall, great service, friendly attitude and very reasonable prices. Highly recommend! read more

My hard drive went out and needed to be replaced, with all its original information. I did not lose any of my work or email contacts. The service was OUTSTANDING and most of all it was reasonable. It is a mistake to go to any other computer repair service other than Hyde Park Computer Center. Believe me you will not be disappointed, and the Hyde Park Computer Center will become your IT solution for all your personal and small business computer needs. To sum things up in turns of service and job performance, they are Excellent, Reliable, and the Best Value for your Money if you can wait 48 to 72 hours for the return of your machine. Mrs. Hayes-Ramos read more

Such a great experience with this place. My computer's battery wasn't holding a charge, and I had done EVERYTHING the internet said to do to fix it, and it still wasn't working. Nas said he'd check it out to see what it needed. It ended up being a pretty complicated problem (my computer is almost 10 years old), but he did things pretty quickly and was very flexible with letting me keep my computer while the parts shipped. I would recommend Hyde Park Computer Center to anyone with computer issues! read more

Nasr's friendly and capable service is outstanding. He does not charge a diagnostic fee and bills for the actual amount of time he works on your computer. He cleaned my hard drive of malware and did a clean install of my McAfee for me for a total of $70. I hope not to have any more computer issues anytime soon, but if i do I will go straight to Hyde Park Computer Center. read more

referred me to a computer repair center that completed a repair he and no one else could do efficiently. Thanks for your great referral.

It is 8:29 pm and they close at 6, I was just leaving a message to ask about my laptop which has been damaged by an extreme amount of steam and someone surprisingly picked up, gave me alternatives before bringing it in, and assured me that my information wouldn't be lost if the laptop couldn't be fixed. Dedication. Cause he could have easily not answered the phone. read more

I would give 10 stars if that was possible! Fantastic service! My Mac laptop crashed and I could not get it to load. With my next online class starting soon I needed help fast. I went to a large electronics store and their Repair people told me that it was a failed logic board. It would take $800-$1000 to repair, not worth spending on a computer that was already a few years old according to them. They suggested I buy a new computer for $2000 and they would transfer the files from my old computer for an additional fee $200. Not able to afford either of these options I hit the internet to find computer repair stores and found Hyde Park Computer Center. We talked on the phone and Nasr told me he felt I had possibly attempted to upload the new operating system incorrectly. That he could install the new operating system and reinstall my Files for under $200!!He did not think I was having a hardware failure but he would know more when I brought the computer to his store. I brought the computer in and he immediately looked at it. Said I did not have a hardware problem. And he would do the work he quoted me for the very affordable price we had already discussed. We also talked about some upgrades to my system. The latest hard drive. And more ram. My computer was ready the next day. New hard drive installed. New/more ram installed. Operating system installed. My files retrieved and installed. And updated to office 2019. For way less than the major electronics store had offered to do the logic board replacement for. I am over the moon with the work he did and the upgrades he did. My computer is working better than ever! And I think this semester is going to be great with this improvement to my laptop! this store is my go to place from now on for any computer related issues! I have told all my family and friends and several of them are already planning to take their equipment there for upgrading or repairs! read more

Great Computer Repair Shop, Naser is always great help and friendly.

Nasir is hard working and reasonably priced. If I have another problem with my computer I will bring in straight to him. I will continue to recommend his services to my friends and family. read more

This is a quick review. Nas was great! I am a small businessman in Hyde Park and myself have a yelp listing with 85 reviews at this point. 20 visible 65 "filtered". LOL I know how important these are. In a nutshell I am computer technology illiterate. When my computer goes down my entire world-business, social life, family interaction-comes to a screeching halt. My motherboard crashed on my computer a few weeks ago. Gratefully, I bought the 3 yrs insurance, it was covered. Ungratefully, the way that works is I had to spend 2 hrs doing telephone diagnostics, to verify it was the motherboard. Then they sent me a shipping box and label. Then I pack it up and send it to them. Then they take 10 biz days to repair it. Then they send it back. For me that was an intolerable eternity. Additionally, they made a BIG point of saying they have to reset the system to as if it is brand new, and can not guarantee against loss of any /all data. They advised me to take out hard drive. Long story short, I opened machine but did not know how to do it. I saw little screws but taking them out did not loosen it. My brother the computer wiz told me it just snaps out. But I don't apply random force to intricate machines like this. I called Office depot and they said they could do it for 39.00 I am not a cheapskate, and I realize any business rightfully needs to have a minimum charge. But I wanted to try a local small businessman, as I try to support my Hyde Park "Brothers in Commerce". I reached Nas by phone and explained situation. He is on 53rd St a few blocks away. He said I could bring it in right then, which I did. He looked at it and popped out the hard drive in 30 seconds. I laughed at the simplicity of it. It does literally just snap in. But being in the trades, I have learned not to just "wing it" unless total destruction or at least making things worse than they were before is an acceptable trade-off, which for me was not. He was very gracious, pointing out how we all "know what we know." (and don't know what we don't know...lol) As an electrician, over they years I have been on the other side of that fence many times, where I came out to someone's house or building and it took me 5 minutes or less to rectify the situation. For me, every service call to drive the truck to a location, park, go in and take care of things and drive back costs me money, and a shrewder or harsher businessman would charge them the full service call fee. It's ironic because in these situations where "It only took you 5 minutes" you are actually being penalized for your knowledge and experience rather than rewarded for it. LOL. Nonetheless, business is about people and about feelings and about relationships, and I never want to leave a bad taste in anyone's mouth. Depending on the situation, (like driving to Evanston vs. 2 blocks away, or if its a senior on obviously limited income) I will range from the full service call charge to a moderate discount to doing it for free. That's just how I was raised to view things, I guess. I was more than willing to pay Nas whatever he wanted to charge me, and I made a point of saying so. He said no, there would be no charge for something so quick and easy. I said " That might be so, but I know the rent on a shop here on 53rd St. is not free. ARE YOU SURE?" He said yes, of course he was sure. So I graciously and cheerfully accepted his generosity. When the computer comes back from HP, I will bring it to him to reinstall the hard drive. And tune it up. And install whatever computer programs, updates, or anything it requires. I will bring him all my computer consulting issues and problems and he will be my guy for life, or at least until he closes shop. I appreciated his generosity to a degree way beyond the measurable dollar amount. I am a businessman more than a consumer. The truck breaks down, you fix it. The big hammer drill goes south, or the hydraulic bender won't bend anymore, you buy a new one. You pay up. It's usually not even a matter of price comparison for me. I need these things and I need them now. A little discount or even being "comped" is a sweet feeling. But it would never be a determining factor for me. I want to know "Can you do what you say you will? How long will it take? Thanks. Now how long will it REALLY take?" That's my perspective. I expect to pay for reliable, honest service and skills people have spent years developing and overhead that allows them to be there when I need them. That all is normal, and to be expected. A generous gesture like this was not too important to my wallet. But it meant a lot to my heart. Looking forward to many years of working together, my new friend! read more