Highly recommended - very professional and thorough. We are in the Palm Springs area and since our…read morefirst (of two) visits in the last couple years, are willing to drive 2 hours to service our older Prius (work done includes coolant pump, brake pump and actuator, various smaller services like radiator flush, EGR cleaning, etc.). Greg and co. communicate well, tell us what needs/doesn't need to be done, and inspire trust and confidence in their work.

This place is GREAT! Great service and they make it easy to understand. They know everything about…read morePrius models! It was great learning about my car and the many options available. I drove down from north of San Francisco just to get them to do the work and I'm so happy I did! After the service they even cleaned the engine bay after the engine service and it looks almost brand new! I'm very happy with their service, pricing and ability to work around my schedule. I'll be driving down again soon for the next service and to get some customizations done too! Can't wait!!

I don't love dealing with auto repair for the obvious reasons - getting expensive quotes for things…read moreI could fix myself, mild intimidation over things that aren't broken, or crazy up charges for parts because my car is a hybrid. That's not the case here. Their prices seem fair in my research, they're nice and straightforward, efficient and on time, the work is high quality, and I'm satisfied. Their cats are cute too. Thanks for being reliable! My aging car drives soo smoothly now.

Amir the owner is amazing, honest and forthcoming. Prius is the passion and specialty of OC Hybrid…read moreTech. If you own or drive a Prius, you need to come this place to service and repair your car. Their prices are very reasonable and they work with their customers. I also have to add that they have two amazing cats that will keep you company while you wait. There is a nice waiting area with a restroom, beverages and snacks. Dont think twice. I have been coming here for over a year!

Great price and serviced quick! Paid exactly what I was quoted, and received the service I…read morerequested.

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Apparently they also fix/diagnose hybrid cars here!…read more My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people!

Avoid This Shop - Deceptive Pricing and Shady Billing Practices…read more I was ready to do both repairs with them until the sketchy behavior started. Initial estimate: $1k-2k (rear) + $3k-4k (front). After $100 inspection, jumped to $5.3k (front) + $2.9k (rear). Red flags: David insisted $600 trunk repair "wouldn't be good enough" for my Tesla lease, pushed $2.9k replacement. After they missed bumper damage ($600), he suddenly said repair would "look just fine" and offered to "make it even at $2.9k." That's $1,200 worth of work for $2,900--when I asked for itemized invoices, he refused and ghosted me, claiming "system doesn't allow it." At pickup, they handed me an invoice for $4.1k. Then printed a SECOND invoice--same $4.1k total but R&R costs, labor, and parts had shifted by hundreds of dollars, plus a mysterious $1,322 "discount" we never received. How do line items change while the total stays identical? Called my mom (an accountant) to review. After nearly 2 hours of them insulting her for asking legitimate questions, they claimed it was "accounting between two shops to avoid double-taxing our deposit"--ironic since they offered $300 cash discount to dodge taxes. Staff contradicted themselves: first said OEM part (explaining scratches), then insisted it was "brand new" when questioned. Found a PDR specialist who did the rear for $600 (vs their $2,900)--excellent work. Also: they're NOT Tesla-certified despite advertising "certified Tesla technicians". Avoid.Avoid This Shop - Deceptive Pricing and Shady Billing Practices

I'm so happy I found this place. They were honest, knowledgeable & able to help me with my 2006…read morehybrid Lexus. My check engine light kept coming on and off and another mechanic couldn't help me due to that issue. I drove it to work and it felt great! Should out to Matt who worked on my vehicle and their team for the communication.

My Tesla had a charging issue and Tesla wanted to charge me a crazy amount to diagnose and fix it…read more Found United Hybrid and called Bob. Bob and his team were very knowledgeable and able to get my car fixed quick! Bob kept me up to date on everything. Definitely recommend United Hybrid!

Today was 04/20/2026. I came to Hybrid Auto Club Westminster for my second service. I needed oil…read morechange and tire rotation done. I brought my own oil and oil filter and just labor charge only. I met Andrew, the manager, again. He recognized me and called my name immediately and got my Toyota Camry Hybrid LE sedan model oil changed and tire rotated done very quickly. He charged me for the labor cost only at a very fair price. So far, I have only met Andrew twice and no other co-workers and staffs yet. I have seen some bad reviews about this Hybrid Auto Club throughout the years. But I haven't had any bad experience yet and hopefully not in the near future. My experience working with Andrew has been great and positive and hopefully it will remain this way for years to come. I really appreciate Andrew's hospitality, friendliness, responsiveness, honesty and openness and get the job done quickly without no issues.

I had a great experience at this mechanic shop and highly recommend them for regular and hybrid…read morecars. Jesse, Khoa, and Caesar are amazing mechanics who really know what they're doing. From the moment I walked in, they were friendly, welcoming, and very helpful. They took the time to explain what was going on with my car and made sure I understood the work that needed to be done without making me feel pressured. What I appreciated most was their honesty and professionalism. They worked efficiently and made sure everything was done right. It's not always easy to find mechanics you can trust, but these guys clearly take pride in their work and care about their customers. If you're looking for reliable and knowledgeable mechanics, Jesse, Khoa, and Caesar are the people to see.

Completed the following repair and maintenance today on my 2006 Prius…read more 1. Replaced a couple engine-coolant hoses chewed by rodents. 2. Polish the yellow haze off the headlamps. It's like new again! 3. Replace old inverter coolant pump approaching 200,000 mi. Their prices are rock bottom. If you want to save a ton of money, have Hybrid911 give you a quote. They do a quality job. Will be back to this shop again for future maintenances.

Highly recommend this place for their service and expertise. We've been bringing our Prius here for…read moredifferent reasons and they always deliver a good quality outcome.

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

This would be my 3rd time taking my car and paying for the same issue they couldn't fix. Telling me…read morelet's take it step by step lmao. Never coming here again. Bad business. At first it was cool but nah.....

Quick and easy to patch a tire. Called before hand and took me in right away. I would recommendread more

Pioneer Automotive is exactly the kind of shop that gives the industry a bad name. They told my…read moredaughter they'd call by 11 AM with an update -- never did. When I showed up myself, they suddenly "were about to call" and claimed the alternator was the issue, quoting nearly triple the normal price for the repair. Even after declining, they charged a $75 diagnostic fee for something any mechanic would identify within minutes. It's disappointing to see them take advantage, especially of a young girl who trusted them.

Got my brakes and rotors done and of course they did another amazing job. Thank you to the owner…read moreand Angel for always taking care of my car! Highly recommend if you have a hybrid.

I highly recommend Sam's Auto Hybrid. This was my second time bringing my car here, and the service…read moreremains outstanding. The whole team--and Angel in particular--is extremely helpful. It is hard to find a shop with this level of honesty and fair pricing, and they have earned a loyal customer.